Presales Executive

About the company:

IDFC Limited was set up in 1997 to finance infrastructure projects in India. With time, the company diversified into asset management, institutional broking and investment banking. In 2014, the Reserve Bank of India granted in-principal approval to IDFC Limited to set up a new bank in the private sector.

Role Overview:

We are seeking a highly skilled Technology Delivery Manager - Payments to join our team. The ideal candidate will generate new ideas, utilize analytical skills to optimize performance, and ensure successful delivery of multiple projects simultaneously. This position is ideal for a proactive, strategic thinker eager to advance digital payment solutions through effective leadership and project execution.

Key Responsibilities: 

• Candidate needs to be proficient in project management skills and should be able to deal with multiple functional teams such as Product, Business, Operations etc.
• Candidate should have good technical and functional knowledge of UPI.
• The candidate should be able to integrate seamless UPI payment flow on the Merchant website/Applications.
• Candidate should be able to Integrate Merchant payments solutions on 3rd Party Applications.
• Candidate should be able to work with the UPI technology team of Merchants and Bank.
• Candidate should be able to manage multiple tasks and prioritize them so as to ensure  completion within required time lines.
• Candidate should also be involved in UPI product maintenance activities to ensure minimum customer issues and also resolve issues within specified TAT's.
• Candidate should be responsible for supporting day to day activities in UPI.

Work Experience:

• Minimum 3-5 years of experience in UPI Technology and other Digital Products.
• Focus on generating new ideas on UPI platform and innovative product approaches.
• Strong analytical and quantitative abilities.
• Excellent project management skills - ability to manage multiple projects at once.
• Effective verbal and written communication skills, with ability to influence others.

What does the core role include?

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Designing stateless components in React Native
• Contributing in all phases of the development lifecycle
• Working with the developers to create and maintain a robust framework to support the apps
• Working with the developers to build the interface with a focus on usability features
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What else can you expect in the role?

• Prepare and produce releases of software components
• Optimizing performance for the apps
• Problem-solving skills, analytical mind, and positive attitude
• Ability to think from end users perspective and focused on improving the overall product experience.
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
• 
  

What can fetch you brownie points?

• Hands on experience with React Native is required
• Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
• Strong understanding of JavaScript ecosystem
• Hands on experience on Android in creating Hybrid / Native applications
• Demonstrable UI/UX experience on a large-scale app.
• Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
• Good knowledge of JS frameworks like ReactJS is a plus.

Desired Skills and Experience

Hybrid Apps,React Native, Native iOS and Android Architecture understanding

A Senior Salesforce Developer with a strong background in Health Cloud, Sales and Marketing Cloud. This role is ideal for a candidate who can design, develop, and maintain custom applications and integrations while managing our Salesforce Health Cloud instance to optimize business processes, improve productivity, and drive success.

Responsibilities: 

• Design, develop, test, and deploy high-quality Salesforce solutions, including custom applications, Apex classes, Visualforce pages, Lightning components, and integrations with external systems, with a strong focus on Health Cloud.
• Collaborate with stakeholders to gather requirements, analyze business processes, and translate them into technical specifications.
• Ensure optimal system performance by optimizing code, implementing best practices, and conducting code reviews.
• Provide technical expertise and recommendations for Salesforce development projects related to Health Cloud and other Salesforce products.
• Serve as the primary Salesforce Administrator for our Health Cloud instance, managing workflows, validation rules, customizations, user access, and system configurations.
• Develop and maintain comprehensive documentation of developed solutions, including functional and technical specifications, user guides, and test cases.
• Assist in the migration of legacy applications and data to the Salesforce platform, ensuring seamless integration with Health Cloud.
• Stay current with Salesforce releases, features, and best practices, specifically in Health Cloud, to recommend improvements and new functionality.
• Provide support and troubleshooting for existing Salesforce applications, integrations, and Health Cloud configurations.
• Train end-users and provide ongoing support to ensure successful adoption of Salesforce solutions and effective utilization of Health Cloud features.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 5+ years of hands-on experience in Salesforce development, with a focus on Health Cloud, Apex, Visualforce, and Lightning components.
• Salesforce Platform Developer I & II Certifications required; Health Cloud Consultant Certification is a plus.
• 3+ years of Salesforce administration experience, preferably in Health Cloud.
• Strong understanding of Salesforce architecture, including Sales Cloud, Service Cloud, Community Cloud, and Health Cloud.
• Proficient in Salesforce integration tools, such as REST API, SOAP API, and various middleware platforms.
• Experience with version control systems (e.g., Git) and continuous integration/deployment tools (e.g., Gearset).
• Strong understanding of agile software development methodologies.
• Excellent problem-solving, communication, and interpersonal skills.
• Ability to work independently and as part of a team, managing multiple projects and deadlines simultaneously.
• Commitment to continuous learning and staying current with Salesforce platform updates and best practices, specifically within Health Cloud.

• 4+ years of work experience
• Build intuition of the product as a whole
• Gather requirements from stakeholders, derive problem statements and plan design engagements. Also, proactively launch efforts to improve different aspects of the product
• Conduct research to understand real world practices and usage behaviours employing suitable methods and accessories
• Analyse findings, derive meaningful and actionable insights from research
• Create functions, features and formulate optimised task flows to solve business problems and cater to user needs in collaboration with other stakeholders
• Interpret the solution on to an interface using the principles of digital psychology, visual design and interaction design for web or/and mobile
• Present design propositions and solutions to stakeholders using wireframes, mock-ups or high fidelity prototypes, receive feedback, advocate for best practices and iterate based on feedback
• Decipher usage pattern with the help of analytics and iterate design to be more efficient
• Cultivate efficient frameworks and practices for the enrichment of the team and contribute for the improvement of design system

• Experienced and well versed in conducting different methods of research and usability testing
• Good knowledge and understanding of design principles, interaction design standards and UI patterns for web and mobile
• In depth understanding of the elements of a design system 
• Great aptitude for solving complex business problems

• Design specialisations - Illustration, motion design, graphic design, data visualisation, service design
• Domain specialisations - E-comm & B-B 
• Cross-functional skills - Technological

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.