C# Developer

• The PPC / Paid Search is responsible for administering and managing Pay per Click media strategies for clients. She/he should be able to quickly understand & support initiatives that will contribute to the goals and success of client campaigns.

• Perform daily account management on Google AdWords, Facebook, Bing and other search platforms.

• Assist in the maintenance and monitoring of keyword bids, Account daily and monthly budget caps, impression shares, quality score & other important account metrics.

• Provide creative copy suggestions and graphical ad templates.

• Assist in the management of Display network placement lists on AdWords & through other contextual advertising platforms.

• Can devise strategies to increase ROI – Is good at increasing CTR & reducing the cost per clicks.

• Leverage AI-powered tools and automation (such as smart bidding, performance forecasting, and AI-driven ad optimization platforms) to enhance campaign efficiency, targeting accuracy, and ROI.

• Support the generation of new paid search campaigns, ad groups, and accounts and aid in the creation of new paid search marketing initiatives.

• Able to understand the business website thoroughly to implement a strategic plan for Google AdWords.

• Keep pace with search engine and PPC industry trends and developments

Experience : 7+Years

Location : Indore-onsite

Interview mode : Virtual

Note : Please DO NOT apply if you're experience less then 7 years

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

ROLES AND RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 2-5 years of experience on the internet/technology industry (mandatory)
• B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Job Details:

Job Title: Linux Admin

Location: Mumbai-Powai

Shifts: Rotational Shifts

Job Description:

Job Overview:

● Experience in Customer Support with an enterprise software organization.

● Experience with Linux or UNIX administration (Clustering, High Availability, Load Balancing, etc.).

● Hands-on experience in managing web servers (Apache, Tomcat, JBoss).

● Elementary database (SQL Server, MySQL, Oracle) operational knowledge.

● Proficient with Scripting or other programming languages.

● Hands-on experience on ticketing tools (Jira / Freshdesk).

● Readiness to work shifts and/or be on call and/or put in extra hours for task closure.

● Excellent verbal, written, presentation and interpersonal communication skills.

● Fast learner who can pick up new technologies.

● Capable of working with a cross-functional team to solve business and technical problems.

● Ability to make complex technical matters easy-to-comprehend for non-technical persons.

● Highly driven individual with an execution focus and a strong sense of urgency.

● High level of enthusiasm about helping and serving clients, strong customer and solution- oriented personality.

● Ability and willingness to travel, if required.

The Role:

● Render exceptional first-tier phone/email support for efficient resolution of technology and functional problems across all products.

● Take ownership of user problems and be proactive when dealing with user issues.

● Follow an established set of processes while handling support requests.

● Report any issue that may significantly impact the business.

● Follow standard procedures for proper escalation of unresolved issues to appropriate internal teams.

● Ensure all calls are logged in the ticketing logging system & every activity is updated.

● Ensure users and management are notified during downtimes with complete information.

● Identify and learn more about the software and hardware used/supported by the organization.

● Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Prepare accurate and timely reports.

● Document knowledge in the form of knowledge base tech notes and articles.

Additional / Preferred Skills:

● Exposure at client sites is desirable.

● Experience in the Financial Service industry or Banking applications is desirable

Ideal Candidate

1+ year of experience working as a business development representative (or other relevant roles) at a B2B SaaS company.

Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early stage setup.

Excellent written and oral communication skills.

Experience working with CRM, lead databases, sales engagement tools, ChatGPT, etc

Familiarity with CRM systems and proficiency in managing leads, pipelines, and automations

Willingness to get your hands dirty and do the grunt work in the early days

Strong first principles understanding of business fundamentals; Ability to empathize with the end user, and understand their pain points; Ability to understand the product at a granular level

Comfortable working late at night to ensure sufficient overlap with US prospects

Self-driven individual with high ownership and strong work ethic

Ability to build, manage and motivate a team

Not taking yourself too seriously :)

Key Responsibilities:

• Perform comprehensive Functional and Integration Testing across Oracle modules and connected systems.
• Conduct detailed End-to-End (E2E) Testing to ensure business processes function seamlessly across applications.
• Collaborate with cross-functional teams, including Business Analysts, Developers, and Automation teams, to validate business requirements and deliver high-quality releases.
• Identify, document, and track functional defects, ensuring timely closure and root cause analysis.
• Execute and validate SQL queries for backend data verification and cross-system data consistency checks.
• Participate in regression cycles and support continuous improvement initiatives through data-driven analysis.

Required Skills & Competencies:

• Strong knowledge of Functional Testing processes and methodologies.
• Good to have Oracle fusion knowledge
• Solid understanding of Integration Flows between Oracle and peripheral systems.
• Proven ability in E2E Testing, including scenario design, execution, and defect management.
• Excellent Analytical and Logical Reasoning skills with attention to detail.
• Hands-on experience with SQL for data validation and analysis.
• Effective communication, documentation, and coordination skills.

Preferred Qualifications:

• Exposure to automation-assisted functional testing and cross-platform data validation.
• Experience in identifying test optimization opportunities and improving testing efficiency.

• Looking for minimum 3+ years of experience in Angular js / Angular 
• Should have minimum knowledge in .Net technologies

IndiaMART is offering an exciting Work from Home opportunity for Returning to Work Mothers/Females.

We are hiring #part-time #associate having #remote location who will assist IndiaMART’s buyers over call. You will be required to verify information from the buyer and update the same on the portal.

It is a #non-sales process but a #voice based calling process. You are expected to work a minimum of 4hrs a day.

All you need is good verbal #communication skills, laptop/desktop and broadband internet connection and above all, zeal to work.

An average associate working 8 hours a day earns about rupees 15,000/- to 25,000/- per month in this program. Additional incentives will also be provided based on the quality and output of your service.

Selection Process

• Online IndiaMART Aptitude Test
• Video Assessment

Mandatory Documents Required

• Address Proof - Aadhaar Card
• ID Proof - PAN Card
• Bank Details - Cancelled Cheque/Bank Statement/Passbook
• PWD/PH Certificate (if applicable)
• Passport size photograph

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.