Counselor – Online Sales

Here is a chance to work with an ed-tech company that focuses on diverse segments of education and delivers quality education across multiple age-groups.

 

Our client is a growing Edu-Tech corporate that offers diversified and integrated technology-enabled education products, services, content and infrastructure. Led by a team of highly qualified professionals including IIT-IIM alumni, with a passion for excellence in education, the firm is focused on shaping the lives and careers of many students.The firm commenced operations in 1996, has a diversified and integrated technology-enabled approach to education and has established itself as a recognized brand in the education sector. They operate across a broad spectrum of segments in the education industry.

As a Counsellor - Online Sales, you will guide students/ parents for GMAT / GRE / SAT / Admission Consulting to enroll them in the relevant coaching/ preparation programs by company.

 

What you will do:

• Completing daily outbound call quota & talk time through allocated leads
• Creating sales pipeline & convert leads to meet and exceed targets
• Upselling and cross-selling relevant products to enrolled students/ customers
• Ensuring post-sales servicing as per the set standards
• Demonstrating a strong customer service orientation in all spheres of activities.
• Handling escalations and ensuring client satisfaction in issue resolution.

• Bachelor’s degree with a min of 60%
• 1-2 years of prior work-ex in the education industry in online sales. Experience of online sales in GMAT, GRE, or SAT is preferred.
• Excellent communication skills
• Willingness to continuously learn about colleges/ universities abroad.
• Having a GMAT / GRE score is a huge plus.