Sr. Tech Lead

At GigaML, we’re transforming how enterprises manage customer support by deploying AI agents that resolve over 1 million customer tickets monthly for a single client through voice and chat. We’re trusted by industry leaders like Postman and Zepto (YC’s fastest-growing company), and we’re scaling fast to meet growing demand.

Our AI agents:

• Reliably navigate complex, real-world conversations with clarity
• Maintain exceptional accuracy in handling sensitive information like payments
• Operate with extremely high availability (24 hrs/day)
• Seamlessly scale to meet enterprise-level demands (+40k tickets/day)

We work hard and take pride in our commitment to delivering the best products on the market. With a strong pipeline of enterprise clients and ambitious goals, we’re moving fast to execute and deliver results.

Funding: Backed by YC President Garry Tan, Nexus Venture Partners, and other leading investors. (Endorsed by YC partners: Garry Tan CEO of YC, and Harj Taggar)

Qualifications -

• Startup Experience: We strongly prefer candidates with prior startup experience. Former founders are especially valued, as their entrepreneurial mindset and problem-solving skills align well with our fast-paced environment.
• Prior Experience: A minimum of 3 years of experience is required, with a maximum of 8 years.
• Educational Background: Ideally, candidates should have attended a college ranked in the top 40 in India.
• Backend Skills: Strong background in Python (Django experience is a plus).
• Frontend Skills: Proficiency in Next.js, React, and ShadCN.
• Cloud Platforms: Proficient with AWS or Azure.
• Scalability: Familiarity with Kubernetes and Docker is a big plus.

Core Responsibilities

• Build Product: Quickly ramp up and contribute to our Chat and Voice products, eventually owning your own product or product lines.
• Technical Leadership: Drive technical decisions and architecture design, shaping the backbone of our solutions.
• Cross-functional Collaboration: Work closely with co-founders and other team members to translate business vision into actionable project plans.
• Ownership: Take full product ownership, from ideation to launch, including integration into existing systems.

What You’ll Gain

• Impact: Be a key contributor to cutting-edge ML projects reshaping industries.
• Growth: Thrive in a dynamic, innovative environment alongside top-tier talent.
• Innovation: Work with advanced tools and continuously push boundaries.
• Autonomy: Drive your own initiatives and influence the company’s technical direction.

Required Skills

• Django
• Python
• React
• Amazon Web Services (AWS)
• Next.js

Join us and be part of a team shaping the future of AI-driven customer support!

Viha Technosoft - building tech products that matter to people

At Viha Technosoft, we’re a happy family of 50+ young and experienced talents. We work in Media and Entertainment (M&E)t, Healthcare, and Payments domains.

We’re looking for a competent individual to help develop a scalable backend system for our project Cast India.With Cast India, We’re out to revolutionize the way people onboard, train, and get opportunity in M&E domain.

• Must-Have Skills

  • Strong knowledge of any PHP web framework Codeigniter, Laravel, CakePHP, Yii, Symfony, etc along with strength in OOPS
  • Understanding of MVC design patterns
  • Working experience with any Payment Gateways is desirable. Experience with REST-based API Development is a must
  • Experience with front-end technologies, such as JavaScript, HTML5, and CSS frameworks along with Angular 6+ and ReactJS
  • Confident with Mysql database, framing complex queries for optimum performance
  • Good knowledge of Javascript, Json, Jquery, Ajax

  Additional Skills

  • Hands-on experience working on Microservices development
  • Integration of multiple data sources and databases into one system

  Build and hosting experience

  • Must have a strong DevOps experience
  • Exhibited CI/CD experience with Jenkins tools and plugins.
  • Strong experience in auto-deployment, deployment testing, and overall automated pipeline management.
  • Good to have knowledge of Cpanel, FileZilla, Docker, and Kubernetes
  • Must have a strong experience with source control tools like GitHub

  Testing

  • Must have strong advanced Unit testing experience and Agile experience
  • Must have strong working experience in agile
  • Must have participated in SCRUM and must be well aware of the scrum ceremonies
  • Must be able to self-manage the pipeline and should be well prepared to meet challenging timelines

  MySQL competency

  • Must be able to write complex queries
  • Understanding and implementation level knowledge of key joins, constraints, and triggers
  • Able to analyze the query and perform query optimization
  • Independently handle the Table DDL and DML statements as part of the development
  • Ability to create ER diagrams and data mapping diagrams and document data entity chang

Responsibilities for Jr. Node JS Developer: 3+yrs

· Should have relevant object-oriented application-building experience in a professional environment.

· Design and implementation of low-latency, high-availability, and performant applications.

· Implementation of security and data protection.

· Thorough understanding of relational databases such as MySQL or similar technologies.

· Excellent coding skills in Node.js, and JavaScript.

· Knowledge of working closely with code versioning tools like git.

· Excellent communication skills and being able to work independently or in a full team.

Required Skills:

· Strong proficiency with JavaScript.

· strong hold on Node.js and frameworks.

· Understanding the nature of asynchronous programming and its quirks and workarounds.

· Good understanding of server-side templating languages.

· Good understanding of server-side CSS preprocessors.

· Basic understanding of front-end technologies, such as HTML5, and CSS3.

· Understanding accessibility and security compliance.

· User authentication and authorization between multiple systems, servers, and environments.

· Integration of multiple data sources and databases into one system.

· Understanding fundamental design principles behind a scalable application.

· Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.

· Creating database schemas that represent and support business processes.

Job Description:

• Knowledge on both back-end and front-end technology.
• An expertise in PHP, MySQL, HTML5 and CSS3 A portfolio with live links to sites that you have developed previously (preferred).
• Laravel experience (preferred).
• Education: BE, BTech, MCA, MSC, ME.
• Experience: 0 ~ 2-year Experience.

Job Description

We are seeking a well experienced Java Technical Lead for our product. In this position you will design and implement technological solutions for our product on Java/J2EE stack.

What are my roles and responsibilities?

• Design, develop and implement software programming applications.
• Build highly scalable product.
• Participate in gathering business requirements and assessing existing architectures and resources.
• Ownership in producing the solutions conceptual architecture and associated artifacts.
• Work with application development team in delivering the project and deliverable within time and with good quality.
• Perform unit testing, oversee quality assurance of applications through system testing.
• Establishes processes for performance and conducts code review.
• Manage and mentor junior members of the team on good coding practice

What skills and experiences would I bring into this role?

1. B.E/ B.Tech / MCA in computer science or a related field
2. 6+ Years of Java/J2EE work experience.
3. Minimum 2+ years into Team Lead position.

1. Object-Oriented design, patterns, algorithms, data structures
2. Well knowledge about Spring Hibernate framework.
3. Exposure to React JS / Angular JS.

1. Experience with SQL/No-SQL database technologies – MySQL, Mongo dB, Cassandra, Redis, PostgreSQL, etc.
2. Good working experience in OpenStack/AWS & cloud application development and deployment
3. Experience in Web services (REST or SOAP)

1. End to end web development experience is highly preferred
2. Good understanding of unit testing methodologies.
3. Good analytical and communication skills
4. Startup work culture mindset.

ABOUT IDEAPOKE
Emerging Technologies | Bengaluru, India

Ideapoke is a global, fast growing start-up with offices in Bengaluru, Bay Area, Tokyo and Shanghai. Our software, search and insights power the innovation agenda of the largest Fortune 500 and Global 2000 companies worldwide.

Our growth is powered by our people and their unwavering commitment to the company-wide vision, strong work ethic and an entrepreneurial do-it-all spirit. We push the boundaries and break existing thought processes with the strong belief that innovation amplifies success in every piece of work we do and by extension, amplifying the success of our clients.

Ideapoke’s like to constantly learn, grow and make a difference. Join us and be part of our story.