Technical Architect

Develop and implement quality standards

• Develop and implement quality control systems

• Monitor and analyze quality performance metrics

• Inspect and test materials, equipment, processes, and products to ensure quality specifications are met

• Collaborate with operations managers to design and implement controls and improvements

• Ensure workflows, processes, and products comply with safety and regulatory standards

• Investigate and troubleshoot product or production issues

• Develop corrective actions, preventive measures, and continuous improvement solutions

• Review codes, specifications, technical documents, and processes to maintain quality consistency

We are looking for Customer Delight Specialists who will ensure every learner’s journey with us is positive, impactful, and supportive. You will handle learner inquiries, resolve challenges, and guide them to maximize their learning experience with empathy and clear communication.

💼 Key Details

CTC: ₹3.7 LPA (90% fixed & 10% variable)

Job Type: On-site, 5 days working

Interview Mode: Face-to-Face

Availability: Immediate joiners preferred

Eligibility: Open for fresh graduates (Technical background – BTech, BCA, BSc Computer Science)

🎯 Key Responsibilities

Handle inbound/outbound calls, emails, and chats for domestic & international learners

Resolve product-related issues with effective solutions and clear communication

Provide empathetic support to learners facing study or technical challenges

Guide learners to the right resources and supplementary content

Build strong learner relationships through personalized support and advice

Go the extra mile to exceed expectations and contribute to learner satisfaction

✅ Desired Profile

Excellent communication skills (verbal & written)

Professional approach with strong problem-solving abilities

0–1 year of experience in voice process (calls, chat, ticket management)

Preferably from an ed-tech or educational services background

Familiarity with LMS and digital learning tools is a plus

Ability to personalize learner engagement strategies

⏰ Shift Details

Rotational shifts & rotational week offs

"Candidates eager to join can submit their application or reach out through a call

Job Title : Senior Java Developer

Experience : 5+ Years

Location : Bangalore

Job Type : Contract / Contract-to-Hire

Shift : U.K. Shift (01:30 PM IST to 10:30 PM IST)

Job Summary :

We are looking for a highly skilled Senior Full Stack Java Developer to join our dynamic team. The ideal candidate will have strong expertise in both backend and frontend development, with proven experience in building scalable enterprise applications. This role requires proficiency in Java, Spring Boot, JSP, MySQL, HTML, CSS, JavaScript, jQuery, and Bootstrap, along with excellent communication skills to collaborate with global teams in a U.K. shift.

Mandatory Skills : Java, Spring Boot, JSP, MySQL, HTML, CSS, JavaScript, jQuery, Bootstrap, Software Design Patterns, Debugging & Performance Optimization.

Key Responsibilities :

• Design, develop, and maintain scalable full-stack applications.
• Build robust backend services using Java, Spring Boot, JSP, and MySQL.
• Develop responsive and user-friendly UI components with HTML, CSS, JavaScript, jQuery, and Bootstrap.
• Optimize database queries and ensure application performance and scalability.
• Apply best practices and design patterns for maintainable, clean, and efficient code.
• Collaborate with cross-functional teams across geographies to deliver quality solutions.
• Conduct code reviews, debugging, testing, and deployment activities.
• Support international clients by working in the U.K. shift.

Must-Have Skills :

• Strong expertise in Java (Core & Advanced) and Spring Boot.
• Hands-on experience with JSP, MySQL, and backend service development.
• Proficiency in HTML, CSS, JavaScript, jQuery, and Bootstrap.
• Solid understanding of software design patterns and architecture.
• Strong skills in debugging, problem-solving, and performance optimization.
• Excellent communication and collaboration abilities.

We are looking for a motivated Inside Sales Executive to drive lead generation and client engagement. This role involves researching potential clients, identifying key decision-makers, and building strong relationships to develop new business opportunities.

The ideal candidate will be skilled in gathering information from multiple sources, initiating meaningful conversations with key decision-makers, and managing prospects through the sales cycle.

Key Responsibilities:

• Execute outbound lead generation activities across international markets (email, calls, LinkedIn, research-based outreach)
• Conduct cold calling and initial discovery conversations to identify and qualify potential opportunities
• Manage the pre-sales funnel from first contact through qualification and meeting/demo scheduling
• Maintain and grow a structured sales pipeline across multiple geographies.
• Accurately update and manage all activities, leads, and opportunities in the CRM.

Job Requirements:

Skills:

• Strong communication skills, both written and verbal.
• Ability to conduct independent research and effectively use information for targeted outreach.
• Strategic and analytical thinking with a consultative sales approach.
• Self-motivated, adaptable, and able to work in a fast-paced environment.
• Flexibility with international time zones as needed.

Experience: 1 to 3 years in lead generation, business development, or inside sales.

Position: Senior Embedded Software Engineer – PCIe / Embedded Linux

Location: Bangalore (Preferred)

Experience: 7+ years

Night Shift

About the Role:

We are seeking a highly skilled Senior Embedded Engineer with strong expertise in Embedded Linux and PCIe protocol development. The ideal candidate will have deep technical knowledge of PCIe (Gen4 and above) and experience in developing and debugging embedded systems at both hardware and software levels. Exposure to AI/ML or accelerator-based systems will be considered a strong plus.

Key Responsibilities:

• Design, develop, and optimize embedded software on Linux and RTOS platforms.
• Implement and validate PCIe-based communication and device drivers (Gen4 minimum, Gen5/6 preferred).
• Work closely with hardware and system teams to debug low-level issues related to PCIe interfaces.
• Develop firmware and system-level software components for high-performance embedded platforms.
• Participate in board bring-up, performance optimization, and hardware/software integration.
• Contribute to system architecture discussions and design reviews.
• Document design, testing procedures, and performance analysis.

Core Skills Required:

• Embedded Linux development (mandatory).
• Deep understanding of PCIe protocols (Gen4 minimum; Gen5/6 preferred).
• Strong knowledge of low-level driver development, DMA, interrupts, and memory management.
• Experience with Embedded RTOS environments.
• Familiarity with hardware debugging tools (e.g., JTAG, logic analyzers, oscilloscopes).
• Proficiency in C/C++ and scripting (Python, Shell).
• Excellent problem-solving and debugging skills.

Preferred Skills (Good to Have):

• Exposure to AI/ML hardware accelerators or data processing units (DPUs).
• Understanding of SoC architecture and high-speed interconnects.
• Experience working with multi-core systems and performance tuning.

Education:

• Bachelor’s or Master’s degree in Computer Engineering, Electronics, or related field.

Are you a Product Manager with a deep love for pets and a passion for creating exceptional customer experiences? Do you want to be part of a hyper-growth company that truly puts pet parents in control of their mission to give the best to their pets?

Supertails is on a mission to revolutionize pet care in India, and we're looking for a Product Manager to own and scale our customer experience initiatives for the e-commerce division. We are a tech-first company backed by India’s top consumer investors, and we believe the right product, augmented with AI, is the way to solve customer needs.

If you believe technology can transform pet care outcomes and thrive in a hyper-growth environment, this is for you.

Who are we looking for?

You are a first-principles product thinker who understands user journeys and is excited to improve the post-purchase experience through technology. You have a strong pulse on customer behavior, CX, and operational excellence, and have likely worked in B2C e-commerce environments.

You'll be a great fit if you are:

• A pet parent
• Passionate about building intuitive, high-impact user-facing services.
• Someone who thrives in environments with high ownership and cross-functional collaboration.
• A collaborative leader and a passionate advocate for the customer, skilled at aligning cross-functional teams to build the best possible experience.
• A data-savvy product builder who is excited to define the key metrics and build the foundation for a data-driven customer experience.
• Able to analyze user behavior, postulate theories, run experiments, and iterate rapidly.
• You have at least 2-3 years of experience in product management, preferably within e-commerce or retail tech.

Why you'll love this role:

• Be a Pet Parent: Your empathy and firsthand experience with pets are our superpowers—this is a non-negotiable for us!
• Disrupt a Booming Market: Play a key role in a 25% CAGR pet care industry, backed by top investors.
• Impact-Driven: Improve the post-purchase experience, solve customer queries, and empower agents, making a real difference for pet families.
• Ready to combine your product prowess with your passion for pets? Come build the future of pet care with us!

• Sound knowledge of Mongo as a primary skill
• . Should have hands on experience of  MySQL as a secondary skill will be enough
• . Experience with replication , sharding and scaling.
• . Design, install, maintain highly available systems (includes monitoring, security, backup, and performance tuning)
• . Implement secure database and server installations (privilege access methodology / role based access)
• . Help application team in query writing, performance tuning & other D2D issues
• • Deploy automation techniques for d2d operations
• . Must possess good analytical and problem solving skills
• . Must be willing to work flexible hours as needed
• . Scripting experience a plus
• . Ability to work independently and as a member of a team
• . good verbal and written communication skills

What we look for:

As a DevOps Developer, you will contribute to a thriving and growing AIGovernance Engineering team. You will work in a Kubernetes-based microservices environment to support our bleeding-edge cloud services. This will include custom solutions, as well as open source DevOps tools (build and deploy automation, monitoring and data gathering for our software delivery pipeline). You will also be contributing to our continuous improvement and continuous delivery while increasing maturity of DevOps and agile adoption practices.

Responsibilities:

• Ability to deploy software using orchestrators /scripts/Automation on Hybrid and Public clouds like AWS
• Ability to write shell/python/ or any unix scripts
• Working Knowledge on Docker & Kubernetes
• Ability to create pipelines using Jenkins or any CI/CD tool and GitOps tool like ArgoCD
• Working knowledge of Git as a source control system and defect tracking system
• Ability to debug and troubleshoot deployment issues
• Ability to use tools for faster resolution of issues
• Excellent communication and soft skills
• Passionate and ability work and deliver in a multi-team environment
• Good team player
• Flexible and quick learner
• Ability to write docker files, Kubernetes yaml files / Helm charts
• Experience with monitoring tools like Nagios, Prometheus and visualisation tools such as Grafana.
• Ability to write Ansible, terraform scripts
• Linux System experience and Administration
• Effective cross-functional leadership skills: working with engineering and operational teams to ensure systems are secure, scalable, and reliable.
• Ability to review deployment and operational environments, i.e., execute initiatives to reduce failure, troubleshoot issues across the entire infrastructure stack, expand monitoring capabilities, and manage technical operations.

• Identify and reach out to prominent educational businesses, clients, educators/institutions via calls & visits and virtually.
• Explain and close business proposals deals.
• Interact and onboard identified educators/institutions to our platform
• Ensure retention by relationship-building, problem-solving and nurturing of on boarded educators/institutions.
• Tap new channels of growth for sourcing prominent clients.
• Set new product strategy and vision.
• Brainstorm with the team and strive for constant improvement of processes and come up with new ideas to boost growth.
• Manage the ongoing customer relationship, ensuring that they are effectively adopting and deriving the maximum value from our platform.
• Manage payments, solving client problems by successful collaboration within internal teams.