Tech Sales Internship

Description

JOB DESCRIPTION – SENIOR ANALYST – DATA SCIENTIST 

Key Responsibilities ·       

Work with business stakeholders and cross-functional SMEs to deeply understand business context and key business questions·       

Advanced skills with statistical/programming in Python and data querying languages (e.g., SQL, Hadoop/Hive, Scala)·       

Solid understanding of time-series forecasting techniques·       

Good hands-on skills in both feature engineering and hyperparameter optimization·       

Able to write clean and tested code that can be maintained by other software engineers·       

Able to clearly summarize and communicate data analysis assumptions and results·       

Able to craft effective data pipelines to transform your analyses from offline to production systems·       

Self-motivated and a proactive problem solver who can work independently and in teams·       

Connects both externally and internally to understand industry trends, technology advances and outstanding processes or solutions·       

Is collaborative and engages (strategic & tactical. Able to influence without authority, handle complex issues and implement positive change·       

Work on multiple pillars of AI including cognitive engineering, conversational bots, and data science·       

Ensure that solutions exhibit high levels of performance, security, scalability, maintainability, repeatability, appropriate reusability, and reliability upon deployment ·       

Provide guidance and leadership to more junior data scientists, managing processes and flow of work, vetting designs, and mentoring team members to realize their full potential·       

Lead discussions at peer review and use interpersonal skills to positively influence decision making·       

Provide subject matter expertise in machine learning techniques, tools, and concepts; make impactful contributions to internal discussions on emerging practices·       

Facilitate cross-geography sharing of new ideas, learnings, and best-practices 

What We Are Looking For 

Required Qualifications ·       

Master's degree in a quantitative field such as Data Science, Statistics, Applied Mathematics or Bachelor's degree in engineering, computer science, or related field. ·       

4 – 6 years of total work experience as data scientist or analytical role, with at least 2-3 years of experience in time series forecasting·       

A combination of business focus, strong analytical and problem-solving skills, and programming knowledge to be able to quickly cycle hypothesis through the discovery phase of a project ·       

Strong experience in Time Series Forecasting and Demand Planning ·       

Advanced skills with statistical/programming software (e.g., R, Python) and data querying languages (e.g., SQL, Hadoop/Hive, Scala) ·       

Good hands-on skills in both feature engineering and hyperparameter optimization ·       

Experience producing high-quality code, tests, documentation·       

Understanding of descriptive and exploratory statistics, predictive modelling, evaluation metrics, decision trees, machine learning algorithms, optimization & forecasting techniques, and / or deep learning methodologies·       

Proficiency in statistical concepts and ML algorithms·       

Ability to lead, manage, build, and deliver customer business results through data scientists or professional services team·       

Ability to share ideas in a compelling manner, to clearly summarize and communicate data analysis assumptions and results·       

Self-motivated and a proactive problem solver who can work independently and in teams·       

Outstanding verbal and written communication skills with the ability to effectively advocate technical solutions to engineering and business teams 

Desired Qualifications ·      

Experience working in one or multiple supply chain functions (e.g., procurement, planning, manufacturing, quality, logistics) is strongly preferred ·       

Experience in applying AI/ML within a CPG or Healthcare business environment is strongly preferred ·       

Experience in creating CI/CD pipelines for deployment using Jenkins. ·       

Experience implementing MLOPs framework along with understanding of data security·       

Implementation on ML models·       

Exposure to visualization packages and Azure tech stack.  

Must have skills

Python - 2 years

Data Science - 4 years

SQL - 2 years

Machine Learning - 2 years

Nice to have skills

Data Analysis - 4 years

Time Series Forecasting - 2 years

Demand Planning - 2 years

Hadoop - 2 years

Statistical concepts - 2 years

Supply chain functions - 2 years

Strong Product Designer profile with Top / well-funded B2B SaaS or B2C products

Mandatory (Experience 1): Must have 2+ YOE in hands-on Product Design works (UI, Visual design focused) for Top Products / startups

Mandatory (Experience 2): Must be very strong with Visual Designs and Design systems (Wireframing, Visual Designs & Design systems)

Mandatory (Core Skill 1) : Proficiency in Figma and other modern design tools for interface and interaction design.

Mandatory (Portfolio): Must have strong Visual / Product Design works for Top B2C or B2B SaaS products

Mandatory (Company): Top / Well-Funded Product startups (B2C Products preferred)

Preferred

Preferred (Education): Design Education background (BDes / MDes)

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

Keyword research, competitor analysis & audience targeting

Manage budgets, bidding strategies & key performance metrics

Implement A/B testing

Analyze performance using Google Analytics & Tag Manager

Stay updated with Google Ads policies & trends

Are you an Android Developer who has very good knowledge on the fundamentals of Android programming and can write efficient code in a minimalistic way? Join Telyport as an Android Engineer. You will be given designs that you will convert to working applications with all the required business logic
You should have a strong command over either Java or Kotlin. You should also be familiar with at least one of the Android architectures like MVP, MVVM and MVI.
We are looking for someone who has worked on applications that involve exchanging data over the internet, loading images, lazy loading, shared preferences, saving and reading to local database and shared preferences.
A strong understanding of the Activity life cycle in android is a must. We prefer someone who has good knowledge of location tracking and background services in Android.



Responsibilities
-

Develop and code interfaces based on accepted design standards


• Build responsive applications which are compatible on Android devices of different sizes

• Build modular components for reusability.
Write services or modules responsible for certain tasks

• Write well defined models for network calls
Write well defined documentation for methods.
• 
Code animations which are highly optimized and efficient
• 
Writing code so that they can be scaled

• Follow the release process and adhere to time constraint for developing a project or its modules




Skills -


• Should implement at leave one of MVVM, MVP or MVI architecture
- Strong command over Java/Kotlin. 
- Adapt the app to adjust and fit various screen types.
- Very good understanding of Git. 
- Should write minimalistic code
• Must have worked on applications with databases
• 2+ year experience in Android App Development
• Must know how to debug and traceback errors in the app
• Should have worked with FCM notifications and custom notification handling

This requirement is for FENFEO Automation Private Limited which is into futuristic automobile technology. The incumbent supports the IT division in developing/maintaining  software tool that integrates the power source, mobile app and web application. He will be part of a team of 4 to 5 software developers to start with.

Basic Requirements:

* Bachelors/Masters in an accredited Engineering/Technology curriculum. BCA/MCA candidate are also considered.

* Must be Self-initiating, Good communication, Interpersonal and Organizational skills.

* Technical Skill Set:       Java, Angular, MySQL, RESTful API development.

* Total Experience:          2 to 3 years of Relevant experience.

* Job Location:                 Post Pandemic, the work location will be Chennai.

* CTC:                                 Rs. 5,00,000/- to Rs. 6,00,000/- per year.

Our client is a 5 year old online gaming company with market leading games in three segments - Poker, Rummy and Cricket. Their online games are ensured to be safe, trusted and secure for their customers. They have a registered base of over a million users and are working towards the growth of online gaming in the country.

What you need to have: