Tech Lead

Desired Technical Skillset:

MERN stack, ReactJS, NodeJS, PostgreSQL, Microservices

Total Work Experience: 3-5 Year  

Expectations from the candidate:

• Excellent knowledge of front-end frameworks like ReactJS

• Experience with popular React.js workflows

• Experience with development on NodeJS

• Experience with development on PostgreSQL

• Experience working with server-client architectures, consuming JSON data from API’s

• Curiosity and a highly collaborative work style, a wish to share what you already know and jumping at the opportunity to dive into new technology.

• Collaborate with cross-functional teams to define, design, and ship new features

• Lead or participate in design reviews, code reviews and architecture evolution discussions

• Unit-test code for robustness, including edge cases, usability, and general reliability

• Work on bug fixing and improving application performance

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

 Key Responsibilities:

• Perform manual testing for web and mobile applications to ensure high-quality releases.
• Conduct API testing using tools like Postman or similar.
• Perform database testing and write SQL queries to validate data in backend.
• Utilize Charles Proxy or similar tools(like DevTools) for network traffic analysis and debugging.
• Collaborate closely with product managers, developers and other stakeholders to understand requirements and clarify expectations.
• Document test cases, test plans, and report defects efficiently.
• Ensure good software quality standards and best practices.
• Lead and mentor junior testers if required.

Required Skills:

• Excellent communication skills both written and verbal.
• Strong experience in API testing and database validation.
• Proficiency in SQL queries for data validation and debugging.
• Hands-on experience with web and mobile app testing.
• Ability to work with network proxy tools such as Charles Proxy.
• Ability to interact with cross-functional teams and drive discussions on requirements and issue resolutions.
• Experience in Azure DevOps for defect tracking and test management tools.

Job Description: Customer Service Executive (Hindi Voice Process)

Company: Hippdocloud Technologies

Location: Visakhapatnam

Experience: 0-1 year

Qualification: Any Graduate

Job Overview:

As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.

You will handle customer inquiries, resolve complaints, and provide information about company products and services.

The role involves communicating with customers primarily through voice calls.

Responsibilities:

Handle incoming customer calls and provide assistance in a professional and courteous manner.

Address customer inquiries, complaints, and provide appropriate solutions.

Maintain accurate and detailed records of customer interactions and transactions.

Collaborate with team members and other departments to ensure customer satisfaction.

Stay updated on company products, services, and policies to provide accurate information to customers.

Follow communication scripts and guidelines to ensure consistent and effective customer interactions.

Identify and escalate priority issues to the appropriate department or supervisor.

Provide feedback and suggestions for process improvements to enhance customer experience.

Requirements:

Fluency in Hindi and Telugu languages is essential.

Excellent verbal and written communication skills in Hindi.

Strong customer service orientation and problem-solving skills.

Ability to handle customer inquiries and complaints with empathy and professionalism.

Basic computer skills and familiarity with CRM systems.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Prior experience in customer service or call center roles is preferred but not mandatory.

Develop and maintain application documentation and coding standards that are clear, accurate and detailed. Troubleshoot .NET issues and provide debugging support as needed. Maintain communication with key players on development process and communicate complex technical information to non-technical audiences. Provide mentorship and support to other employees

·       Hands on Experience on HTML, jQuery, JavaScript, MongoDB, NoSQL, Azure/Google Cloud Components

·       HTML: Elements and attributes, HTML Structures

·       jQuery: Functions and events, class based, ID based and attributes-based events, effects, JSON serialization and deserialization, JSON data preparation, AJAX Calls, async functions‍

·       JavaScript: For Loops, Filters, JSON Data Mapping

·       Expert on C# (.Net Core & Asp.NET MVC) and MongoDB

We are hiring a Recruitment Specialist who can take care of hiring and team building.

Job Roles and Responsibilities:

• Coordinate with managers to identify staffing needs.
• Determine selection criteria.
• Source potential candidates through online channels (e.g. Job portals , Social media platforms, Professional networks).
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
• Design job descriptions and interview questions that reflect each position's requirements.
• Lead employer branding initiatives and manage a team of Recruitment executives.
• Forecast monthly, quarterly and annual hiring needs by department.
• Foster long-term relationships with past applicants and potential candidates.

Requirements:

• Must have experience in IT, Non IT and leadership roles hiring, preferably for startups.
• Proven work experience (minimum 3+ years) as a Recruitment Specialist or similar role.
• Experience in volume/bulk hiring for Sales roles.
• Familiarity with social media, resume databases and professional networks.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent verbal and written communication skills.
• A keen understanding of the differences between various roles within organisations.
• B-Tech or MBA in Human Resources Management.

Good knowledge of accounting regulations, financial documents and procedures.

Manage all accounting transactions, purchase and journal entries, general ledgers, and invoicing.

Reconciliation of accounts payable and receivable.

Manage Expense Management, PO Raising, Invoice Management, and Reimbursements.

Ensure accurate and timely recording of all accounting transactions on daily basis.

Good proficiency in Microsoft Excel and any accounting software.

Procol is India's fastest-growing procurement technology company.

Founded in 2018, Procol's solutions have been securely deployed at many $1B+ global companies helping procurement teams reduce costs, digitize procurements, improve compliance by replacing emails and excel workflows with the world's most easy-to-use and secure e-sourcing platform managing a spend of ₹5000 Cr+. Procol is rated 4.9/5 ⭐️ by trusted enterprises on G2 and has been featured by Forbes.

We're a team of ex-Google New York, Zomato, OYO who've worked at high-impact, growth companies and believe that we're on the journey of building one. Backed by investors like Blume Ventures, Sequoia Surge, Beenext, and Rainmatter.

Hiring Technical Lead

You will scale and lead Procol’s engineering teams. You’ll be instrumental in driving the product vision and will be responsible for hiring, developing and leading engineers to seamlessly execute our technical roadmap.

You come from experience but are not as psyched with your current pursuits and believe that there’s something more important to be done with your time.  If you are a hustler who likes to take challenges and want to join a team of like-minded enthusiastic individuals then we want you on-board.

What you’ll bring

• You have 4+ years of experience with system architecture and have built scalable software infrastructure.
• You are a hands-on programmer and prefer to spend 20-30% of your time writing production grade code with your team.
• You have sound understanding of software engineering principles, both for code and for people
• You have experience of leading engineering teams. 
• You are emphatic and highly customer obsessed.
• You have an eye for great products and can work effectively with product managers, engineers and designers to build them.

What you'll do

• Build, scale, develop and manage teams that are collaborative, inclusive, and respectful of each other.
• Scope and lead large technical projects with enormous impact. 
• Manage the processes necessary to operate the engineering teams effectively.
• Drive and contribute to company-wide engineering initiatives.
• Plan and prioritize short term and long term engineering goals and guide teams through planning, prioritization, and execution of work.
• Mentor and guide the professional and technical development of your team members. Focus on developing their careers, and assign them to projects suitable to their skill levels, work styles, and professional goals.
• Own your team’s deliverables and ensure we continue to ship scalable, highly-available products that delight our customers.
• Support the engineering and product teams in achieving a high level of technical quality, reliability, and ease-of-use.

Why you'll love Procol

• Learn and grow fast with a growing startup which impacts millions of businesses
• Work closely with the founding team and become a part of building a successful company
• Openly collaborate with few of India’s most talented folks, who will challenge you every day
• Industry competitive salary and benefits

• Get advance salaries every month
• Employee health insurance covered by us
• Flexible working hours

Procol is an equal opportunity employer and we believe diversity is key to our success.

As a UI Developer with 2+ years of experience

Strong with Javascript/ Typescript with good understanding of DOM

Experience with UI frameworks such as React/ Angular/ VueJS 

Good with CSS/ SCSS/ SASS and handling responsive UI development

Experience using standard UI frameworks such as bootstrap, bulma, material ui etc

Ability to split code into logical components with impetus towards writing reusable components/ styles

Experience with handling state management, separation of layers with the right kind of abstraction 

MTX Group Inc. is seeking a motivated Lead DevOps Engineer to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform Maverick, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The Maverick Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Responsibilities:

• Be responsible for software releases, configuration, monitoring and support of production system components and infrastructure.
• Troubleshoot technical or functional issues in a complex environment to provide timely resolution, with various applications and platforms that are global.
• Bring experience on Google Cloud Platform.
• Write scripts and automation tools in languages such as Bash/Python/Ruby/Golang.
• Configure and manage data sources like PostgreSQL, MySQL, Mongo, Elasticsearch, Redis, Cassandra, Hadoop, etc
• Build automation and tooling around Google Cloud Platform using technologies such as Anthos, Kubernetes, Terraform, Google Deployment Manager, Helm, Cloud Build etc.
• Bring a passion to stay on top of DevOps trends, experiment with and learn new CI/CD technologies.
• Work with users to understand and gather their needs in our catalogue. Then participate in the required developments
• Manage several streams of work concurrently
• Understand how various systems work
• Understand how IT operations are managed

What you will bring:

• 5 years of work experience as a DevOps Engineer.
• Must possess ample knowledge and experience in system automation, deployment, and implementation.
• Must possess experience in using Linux, Jenkins, and ample experience in configuring and automating the monitoring tools.
• Experience in the software development process and tools and languages like SaaS, Python, Java, MongoDB, Shell scripting, Python, MySQL, and Git. 
• Knowledge in handling distributed data systems. Examples: Elasticsearch, Cassandra, Hadoop, and others.

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

                                                       *******************

• Can work independently on the Android Development platform
• Must have knowledge of both Java and Kotlin
• Good understanding of Architecture such as MVVM and MVP.
• Must have at least 3 Good quality Android apps in the portfolio to showcase