Monitoring Specialist

Role Overview

We are looking for a highly organized and tech-savvy Operations Support Executive to manage order processing, supplier coordination, and customer support. This role requires someone with strong communication skills, attention to detail, and a genuine interest in operations and digital tools.

Responsibilities

• Order and Fulfillment Management
• Handle 20–50 orders per day through our backend (Magento)
• Verify supplier stock status and ensure order confirmation within 24 hours
• Manage order lifecycle: from order creation to shipment tracking and delivery confirmation
• Shipping and Logistics Coordination
• Follow up on shipment status with suppliers and courier partners daily
• Maintain accurate shipping records and update customers on ETA or delays
• Escalate and resolve delivery exceptions and backorders proactively
• Supplier and Customer Interaction
• Communicate with 10–15 suppliers and 5–10 customers daily via email and phone
• Track and resolve operational issues raised by customers or suppliers 
• Collect shipping documentation, return updates, and dispute resolutions
• Technology and Tools
• GPT for communication and translation
• Business tools such as Magento, Google Sheets/Excel, 
• Regularly update product and order data with high accuracy
• Participate in internal process automation and tool testing as needed

Required Skills and Qualifications

• 2+ years of experience in operations support, logistics, or backend e-commerce
• Strong English communication skills, both written and verbal
• Proven ability to handle multi-party coordination and resolve issues independently
• Skills in Excel/Google Sheets (pivot tables, VLOOKUP, filters)
• Hands-on experience with tools like Magento, Zoho CRM, or similar platforms is a plus
• Strong interest in technology comfortable learning new tools and systems
• Ability to document processes and work in a structured, accountable way

Preferred Qualifications

• Experience in  e-commerce 
• Familiarity with order management systems and supply chain processes
• Basic understanding of procurement or logistics workflows

What We Offer

• Remote-first role with flexibility
• Opportunity to work with a Nordic company scaling across Europe
• Exposure to international supplier and customer ecosystems
• Growth path into vendor management or process automation roles

Title: Software Engineer

Location: Noida preference

Years of Exp: 2-4

I need a Java Developer who has Java development experience with minimum

-  6 months of experience in Groovy and Grails both.(must) 

Must have good communication.

Job Title: Field Network Engineer Department

Location: IT department | IT department | Siddipet, Medak, Sangareddy, Vikarabad, Rangareddy, Narayanpet, Mahabubnagar, Wanaparthy, Nagarkurnool, Jogulamba, Gadwal, Medchal, Malkajgiri, and Hyderabad.

Reports to: Senior Network Engineer

Days/Hours of work: 9 Hrs (Monday to Saturday)

Salary Range: 2.52 LPA to 2.76 LPA

Requirement Bike and Driving License (Compulsory)

Summary of Position: - 1. Resolve, repair and install fiber optics systems and ensure that they work properly

2. Examine and replace faulty and old fiber optic cables and take care of fiber splicing and rectify fiber optic problem areas

3. Installation of Cisco router and switches

4. Installation of OLT and ONT devices

5. Cabling of Fibre optics cable.

Primary Responsibilities

• Cisco(Router & Switch)
• Network Devices (OLT & ONT)
• LAN and WAN experience
• Fiber Optics Cabling

Personal Specification

Any Graduate

Experience 0-1 year

Product Knowledge: Cisco, Router, Cisco Switch, Fiber Cable

Competencies 

Language Hindi and English (Written and Oral).

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

About the role: One key differentiator of FabHotels brand for our asset partners is bestin-class returns. While our online & offline demand teams drive higher occupancies for our partners, this role entails ownership of developing and work on react native side of application development.

Key responsibilities:

• Knows how to embed React-Native in a native (iOS/Android) component and vice versa.
• Firm grasp on JS/CSS fundamentals
• Build pixel-perfect, battery smooth UIs ((layouts, animations, etc.))across both mobile platforms
• Good understanding of Design and Architecture Patterns
• Strong focus on app performance
• Familiarity with native build tools, like XCode, Grade (Android Studio, IntelliJ)
• Good in debugging
• Experience in iOS app development is preferable.

Individuals who would connect best with the job requirements are those who:

• Are excited to be part of a young, dynamic team that is building a disruptive, sustainable business
• Are willing to go the extra 100 miles it takes to win in a super competitive market
• Are innovative, resourceful and comfortable with dynamic business requirements
• Fulfil below minimum criteria:

- 1+ years experience in React-Native based app development  

- 1-2 years experience in Mobile app development(React-Native + iOS).         

- Hands on experience in Redux