Performance Marketing (SEM & Google Ads)

Job Title: Business Development Executive (Inside Sales)

Experience : 1 - 2 years

Location : Madurai (On-site)

Key Responsibilities:

• Reach out to potential clients through calls, emails, from prospective clients.
• Explain company services clearly (thesis, research papers, journal publication, synopsis, etc.) and Work closely to understand client needs.
• Follow up with leads and convert them into clients.
• Maintain good relationships with existing clients.
• Meet monthly and quarterly business targets.
• Keep records of sales activities and prepare reports using CRM tools
• Suggest ideas to improve sales strategies and client satisfaction.

Skills Required:

• Strong communication and convincing skills.
• Good presentation and interpersonal skills.
• Target-oriented with a positive attitude.
• Proficiency in CRM tools & MS Office
• Ability to handle pressure and multitask.

Qualification & Experience:

• Education: Bachelor’s or Master's degree in Business, Marketing, or a related field.
• Experience: 1 - 2 years of experience in inside sales or customer service, preferably in the educational or research services sector.

What We Offer

• Attractive salary with performance-based incentives.
• Career growth opportunities in a fast-growing research and consulting company.
• Supportive and collaborative work environment.

Job Designation:  Software Developer - Full Stack

Job Location:  Bangalore

• Understand and identify requirements
  
• Design
  
• Coding
  
• Unit Tests
  
• Documentation
• Must have 1-4 years of experience as Full Stack Developer

• Expert-level knowledge of developing Android based applications.
• Deep understanding of the internals of Android Frameworks.
• Good knowledge of OOPS concepts and JAVA.
• Familiarity with RESTful APIs to connect Android applications to back-end services.
• Experienced in building mobile applications that utilize web services.
• Experience with third-party libraries and APIs.
• Good knowledge of SQLlite database.
• Strong knowledge of Android UI design principles, patterns, and best practices
• Proficient understanding of code versioning tools, such as Git.

• Designing and developing an advanced application for the IOS

• Unit-testingcode for robustness, including edge cases, usability, and general reliability

• Bug fixing and improving application performance

• Design and build advanced applications for the iOS  platform

• Collaborate with cross-functional teams to define, design, and ship new features

• Work with outside data sources and APIs

• Design, build, and maintain high-performance, reusable,and reliable objective-C/Swift

• Help maintain code quality, organization,and automation

• Work with product managers and other stakeholders to provide technical requirements

• Troubleshoot and fix software defects using an issue tracking system

• Perform code reviews with other developers

• Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
• Mastermind creative ways to deliver an exceptional customer experience
• Developing and overseeing the implementation of customer service protocols
• Resolving complex customer problems or disputes in a professional manner
• Coaching and supporting team members to help them meet departmental goals
• Maintaining and documenting records of customer interactions for training purposes
• Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary

What you need to have:

• Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
• 5+ years prior experience in customer-facing roles
• Proven experience in a leadership role is required
• Excellent communication skills and the ability to anticipate the needs of customers
• Must demonstrate strong analytical thinking skills
• Should possess strong problem-solving skills and the ability to make sound judgement calls 
• Superior organizational and time management skills 
• Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
• Expertise in MS Excel, Word and PowerPoint 
• Customer Handling Experience in Fintech Setup Mandatory       

Responsible for the overall direction, coordination, implementation, execution, control and completion of specified projects ensuring consistency with project management governance.

• Overseeing the total project list and in particular the key critical projects
• Sharing project status with senior management on a regular basis
• Resolves complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes.
• Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables.
• May supervise day-to-day work of junior level employees, but will not typically have formal management role.
• Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
• Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
• Ensures resources are assigned to project & monitor commitment.
• Ensures change control is executed throughout project.
• Identifies, documents, and understands project dependencies Identify key stakeholders who participate in project scope definition.
• Tracks actual project costs, identify variances, and reforecast project costs as needed.
• Measures project management performance against standards.
• Ensures appropriate project staffing levels.
• Establishes project communication needs and create project communication plan.
• Creates the project risk management plan.
• Partners with cross function peers to create, administer, track, and eventually close project contracts.
• Client conversation and onboarding experience in middle office or portfolio accounting area
• PMP certified candidate is preferable..

Infovenz is looking for a full stack web application developer who possess strong knowledge in web application development and a passion to build innovative enterprise applications using PHP framework technologies preferably in CodeIgniter and Laravel. You will create new applications from scratch, enhance existing systems and provide user support. You will be a part of a creative team that is responsible for all aspects of the ongoing software development from the initial specification, through developing, testing and launching.

Infovenz offers strong learning platform and leadership opportunities to our software developers. Infovenzians will be rewarded and may get opportunity to be transferred to our overseas clients and be a part of their local team.

• Write a clean, secured and high standard PHP code.
• Work with clients to understand and analyze the requirements and implement the functionalities accordingly.
• Manage and deliver the projects from conceptualization, visualization to technology, mapping and final execution.
• Handle complicated programming logics and deliver quality work within the time-line
• Optimize back-end code, database queries and functions through Code Review and Project Review Sessions.
• Create APIs and interlink with backend systems
• Perform rigorous Unit and Integration testing and ensure the system is bug free.
• Follow the organization best practices and adhere to coding standards in all phases of the development lifecycle
• Improve the technical competence of the team through training & development (Team Lead)
• Provide accurate estimates for deliverables and be committed to the deadlines through follow-up of tasks with team members (Team Lead)
• Passionate to learn new skills and able to adapt to latest technologies quickly.

Job Requirements

• Minimum 2 years of work experience in handling business web applications.
• Candidates with higher experience and relevant skills will be considered for lead roles
• Strong knowledge in PHP frameworks such as CodeIgniter (CI) or Laravel
• Strong knowledge in HTML, CSS, JavaScript, JQuery, Ajax, JSON and responsive design
• Having knowledge in NodeJS, Angular, ReactJS and other technologies is advantageous but not mandatory.
• Good knowledge in SQL programming and writing store procedures.
• Prior knowledge or able to quickly adapt to MS SQL Server
• Able to contribute as a team member and individually.
• Good knowledge of version control tools (Bit Bucket or GIT) and coding standards
• Having knowledge in system design and architect is a plus.
• Knowledge in RESTFUL web API services
• Excellent troubleshooting, interpersonal and communication skills
• Experienced or interest to learn other programming languages (eg. .Net) or other technologies (Mobile Programming) is an added advantage.

• Willing to stretch from regular work hours if needed to meet the project time line.
• Degree in Computer Science, Engineering or a related field

CTC: Competitive package will be offered based on experience, knowledge and track records

Working Days:  5 Days work week

Location: Preferably Trichy but open to any location within Tamil Nadu and Bangalore.

CommerceIQ is a well-funded, Series B growth stage start-up that helps consumer brands grow their business on e-commerce channels (like Amazon, Walmart) using advanced algorithms and machine learning technology. We help consumer brands win shoppers at the moment of purchase by algorithmically managing supply chain, demand forecasting, promotions and advertising spend, fraud listing detection, content optimization and other aspects that help shoppers make online purchase decisions. 

In 2020, CoVid 19 affected every business, few positively and many negatively. However, E-commerce adoption has gone through the roof and we have seen e-commerce spend grow from 15% to 25% of retail spend in just 8 weeks! (Compare this to a decade that it took to grow e-commerce adoption from 5 to 15%). This put us in a unique situation and provided a huge opportunity for us to help brands grow significantly on e-commerce channels.

At the back of strong product-market fit and a change in human behaviour due to CoVid that buoyed e-commerce, we tripled our revenue consecutively in 2019 and 2020. More than 50 consumer brands use our product to drive e-commerce growth. Our customers include named brands like Bayer Healthcare, J&J, Nestle, Hamilton Beach, Hill’s Pet Nutrition, Kellogg, Kimberly Clark, Colgate, Mars, Inc. and many others.

Our focus in 2021 is to heavily invest in our engineering, product and customer success capability to bolster our product, make our customers successful and establish ourselves as a market leader in this rapidly growing market!

Roles and responsibilities :

• Manage the performance and career development of a team of engineers, and own significant parts of CIQ applications that require design, architecture, and coding (Both Frontend and Backend).
• Participate with senior management in developing a long-term technology roadmap.
• Be a role model and professional coach for engineers with a strong bias for action and focus on high standards.
• Work with peers across teams to support and leverage a shared technical stack.
• Manage teams to scale distributed applications, make architectural trade-offs applying right design patterns, review code, and deliver with speed and quality.
• Produce high-quality software that is unit tested, code reviewed, and checked in regularly for continuous integration.
• Own the QA and deployment strategies for the team.
• Work‌ ‌with‌ ‌multiple‌ ‌stakeholders to understand business, prioritise and execute based on company goals and priorities.
• Be the custodian of process and SDLC best practices within the team.
• Own hiring goals for the team and hire the best.
• Delivery and tech ownership of all roadmap / tech items for the team.

What you need to succeed :

• Should have proficiency in Backend and frontend technologies along with good experience in AWS.
• Should‌ ‌be‌ ‌aware‌ ‌of‌ ‌best‌ ‌practices‌ ‌for‌ ‌Software‌ ‌development‌ .
• 6+ years of relevant engineering work experience.
• 5+ years software design, coding in Java / equivalent and a good understanding of frontend technologies.
• 1+ years of management experience in building small to medium-sized teams, demonstrating growth and a track record of successful deliveries.

Preferred Qualifications : 

• 5+ years of experience in building and working with production grade systems.
• Shipped several large-scale projects with dependencies across multiple teams.
• Built and delivered on successful cross-functional partnerships across multiple teams.
• Been actively involved in creation and execution of technical strategy and roadmap.
• Actively coached, mentored and grew team members in their careers.
• Track record in partnering with recruiting to hire and build incredible engineering teams.
• Good understanding and experience in practicing SDLC best practices.
• Strong believer in innovation culture and Engineering driven ideas.
• Experience in release management and agile methodologies.