Team Leader – Tele Sales (Banking DSA) – Work from Home

Job Title: CRM Executive

Location: Thane (Majiwada)

Age Requirement: Up to 30 Years

Experience: 1–2 years (Pharma industry – Cardio-Diabetic segment preferred)

Responsibilities:

• Manage and maintain customer databases, ensuring accuracy and completeness.
• Coordinate with sales and marketing teams to support CRM activities.
• Generate and analyze reports using MS Excel (Pivot, VLOOKUP, etc.).
• Ensure timely communication with clients and internal teams.
• Support day-to-day CRM operations to drive efficiency and client satisfaction.

Key Skills:

• Strong communication & coordination skills.
• Proficiency in MS Excel and data management.
• Pharma experience in Cardio-Diabetic segment is mandatory.

Note: This is a top priority position – immediate joiners will be preferred.

We're looking for Node js developers with over 2+ years of experience and strong expertise in Javascript based development using Node js and Express. We are looking for cadidates who are go-getters and are leaning towards leadership positions. Candidates must have a proven history of building, scaling, optimising and securing 

We would prefer candidates who can join immediately or are currently serving their notice period.

Key Skills Required : 

• Work as part of a team developing applications and services using Agile development methods
• Contribute to team and organizational improvements in process and infrastructure
• Build customer-facing UI and back-end services for payment processing administration and management
• Code, teste and operate node.js based services
• Effectively use tools and ingenuity to identify and fix defects before they become a problem

• • Previous working experience as a Node.js Developer for 2  years
  • BE /B.Tech in computer science or similar relevant field
  • In depth knowledge of Node.js
  • Hands on experience with HTML, CSS, and AJAX
  • Development experience designing object oriented JavaScript and SVG
  • Applicable knowledge of web libraries and frameworks such as AngularJS, Polymer, and Closure
  • Familiarity with the whole web stack, including protocols and web server optimization techniques
  • Strong analytical skills and problem solving aptitude
  • Attention to details

As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.

Key Responsibilities:

Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.

Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.

Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.

Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.

Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.

Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.

Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.

Qualifications and Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven experience in a technical leadership role, managing and leading a team of IT professionals.

Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.

In-depth knowledge of industry best practices, emerging technologies, and trends.

Proficiency in project management methodologies and tools.

Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving and troubleshooting abilities.

Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.

BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

Responsibilities and Duties

• Provide world-class client support by working with clients to establish critical goals.
• Take ownership of the customer’s operational needs and steward throughout the organization as required.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Responsible for customer onboarding processes.
• Evaluate and improve tutorials and other communication infrastructure.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
• Ensure CSATs and NPS scores are maintained Assisting Sales Team
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Patient and active listener.
• Passion for service.

Qualifications and Skills

• High computer literacy and ability to learn new software.
• Knowledge of Technology and Software Solutions.
• Bachelor’s degree or equivalent education in Computer Engineering preferred.
• Job experience of 6 months to 2 years would be preferred.
• People from the Gurgaon location would be preferred.

Company Name: Edubridge Learning Pvt Ltd.

Company Website: http://www.edubridgeindia.com/">http://www.edubridgeindia.com/

Designation: Master Trainer-Software Testing

Department: Training

Work Location: WFH

JOB DESCRIPTION FOR TRAINER – SOFTWARE TEST ENGINEER

• Must have very strong concepts of Software testing/ Engineering
• 2 to 6 years of experience in imparting technical training/ mentoring    
• Must have hands-on and training experience on Java, Advanced Java, Core Java, Selenium IDE and testing tools like ALM/JIRA etc.
• Should be able to train participants on Pseudo Code test.
• Must have good knowledge of SQL Server, MySQL or any other database             
• Should be good in Operating systems GNU/Linux, Network fundamentals,             
• Must have knowledge on MS office (Excel/ Word/ PowerPoint)                              
• Basic knowledge of Cloud technology and testing methodologies
• Self-Motivated and passionate about technology                                         
• Excellent analytical and logical skills and team player                                  
• Must have exceptional Communication Skills/ Presentation Skills                            
• Good Aptitude skills is preferred                                                     

Responsibilities:                                                                                  

• Should be able to explore students to the whole testing environment.
• Ability to quickly learn any new technology and impart the same to other employees
• Ability to resolve all technical queries of students
• Conduct training sessions and drive the placement driven quality in the training
• Must be able to work independently without the supervision of a senior person
• Participate in reviews/ meetings                                                             

Qualification:                                                                                      

• UG: Any Graduate in IT/Computer Science, B.Tech/B.E. – IT/ Computers
• PG: MCA/MS/MSC – Computer Science
• Any Graduate/ Post graduate, provided they are certified in Core Java, Automation testing (Government recognized)

If interested share across your updated CV along with accurate response to ALL the questions in the Questionnaire are mandatory for further shortlisting;

Total Years of experience:

Experience in IT:

Experience in technical training/ mentoring:

Experience in Java, Advanced Java, Core Java, Selenium IDE and testing tools like ALM/JIRA etc ; (Mention below your specification from the above)

Knowledge in Software testing/ Engineering:

Do you have experience in Pseudo Code test?:

Experience in SQL Server, MySQL or any other database: Please specify:

Experience in Operating systems GNU/Linux, Network fundamentals:

Knowledge in Cloud technology and testing methodologies:

Current Salary:

Expected Salary:

Notice period:

Date of Birth:

Education:

Any IT Government Certified Courses: