Team Lead / Development Manager

Position Name : Senior Software Architect

📍 Location : UB City, Bengaluru (Hybrid – 3 days in office)

🕒 Experience : 11 to 18 Years

📅 Notice Period : Immediate to 1 month

👥 Open Positions : 2

Role Overview :

• We are looking for a Senior Software Architect to design, build, and scale high-performance SaaS B2B applications.
• The ideal candidate will have deep expertise in MERN stack (MongoDB, Express.js, React.js, Node.js), AWS, and microservices-based architectures.
• This role requires at least 3 Years of experience in an Architect position, with a strong background in building scalable products and handling daily releases.

Key Responsibilities :

• Architect and develop scalable SaaS B2B products using React, Node.js, GraphQL, Elasticsearch, and Micro Frontend Architecture (MFE).
• Design and implement microservices-based distributed systems and RESTful APIs.
• Optimize frontend interfaces using React, Redux, Next.js, HTML, and CSS.
• Develop robust backend APIs using Node.js, Express.js, and MongoDB/PostgreSQL.
• Utilize AWS services (EC2, S3, SQS, SNS, DocumentDB, OpenSearch) and containerization (Docker, Kubernetes).
• Implement scalable database schemas and ensure optimal performance.
• Work with GraphQL for efficient data querying and manipulation.
• Ensure security, reliability, and high availability of the platform.
• Lead and mentor development teams, conduct code reviews, and enforce best practices.
• Collaborate with cross-functional teams to deliver business-driven software solutions.

Required Skills & Experience :

✅ 3+ Years as a Software Architect and currently in an Architect role.

✅ 5+ Years of experience in full-stack development with the MERN Stack.

✅ Strong knowledge of scalable architectures, microservices, and cloud-native SaaS products.

✅ Experience in AWS deployment, cloud infrastructure, and DevOps.

✅ Hands-on experience with Micro Frontends (MFE).

✅ Experience in handling everyday releases and working in Agile environments.

✅ Strong problem-solving skills, logical thinking, and architectural decision-making.

✅ Bachelor’s or Master’s degree in Computer Science or related field.

Preferred :

• Experience in B2B SaaS product development.
• Background in product-based companies.
• No prior experience in Walmart or similar large enterprises.
• Candidates should be based in Bengaluru (Outstation candidates will not be processed).

About Us

MyOperator and Heyo are India’s leading conversational platforms, enabling Call + WhatsApp engagement for over 40,000 businesses—including top brands like Lenskart, Astrotalk, and Caratlane. We’re a rapidly growing SaaS company on a mission to redefine customer communication at scale. If you’re passionate about creating content that converts and builds brand love, you’ll fit right in.

About the Role

We’re looking for a Senior Copywriter who thrives on balancing creativity with conversion. In this role, you will take charge of shaping the copy for our homepage, advertising assets, and pricing page banner—core touchpoints for brand and business growth. Around 70–80% of your role will involve crafting compelling copy, while 20–30% will require applying performance marketing insights to test, optimize, and elevate messaging impact. You’ll work closely with design, marketing, and product teams to deliver copy that’s not only sharp and engaging but also aligned with business goals.

Key Responsibilities

• Own the core messaging for MyOperator’s homepage, pricing page, and performance banners.
• Develop high-converting copy for digital campaigns—across Google, Meta, WhatsApp, and other paid channels.
• Craft clear, concise, and action-driven CTAs, taglines, and value propositions that connect with our B2B audience.
• Collaborate with design, product, and marketing to ensure messaging is consistent and on-brand.
• Contribute to A/B testing strategies, analyze performance data, and iterate copy for continuous improvement.
• Maintain and evolve a cohesive brand voice across all assets.
• Stay up-to-date with copywriting trends, SaaS positioning, and competitor communication styles.

Requirements

• 4–6 years of proven experience in copywriting, preferably in a SaaS, tech, or digital-first brand.
• A strong portfolio demonstrating a blend of brand storytelling and performance-driven messaging.
• Deep understanding of digital platforms and B2B customer journeys.
• Strong attention to detail with the ability to write clear, compelling, and user-centric copy.
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• Experience with performance marketing tools, A/B testing frameworks, and data-driven content optimization.
• Familiarity with Mixpanel, Google Analytics, or similar tools is a plus.

Why Join Us?

• Own the tone and messaging across MyOperator’s most important digital assets.
• Work on live experiments with real business impact.
• Collaborate with passionate marketers, designers, and product teams.
• Be part of a high-growth, product-led organization redefining how India communicates.

Experience: more than 2 years
Job Location: Pune

Key aspects of this role:
• Maintain, update, and enhance ITSM environment including Incident, Request,
Problem, Change and Knowledge Management, Service Catalog, Service Portals,
SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products
outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and
troubleshooting of the ServiceNow platform.
Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and
configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow
Platform technology and tools.
• Understanding of and experience working with IT Service Management processes
(Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy
improvements, and update Manage and administer lists, filters, forms, platform
interfaces (to other data sources) and the data within tables, import sets and the
CMDB.
• Preferably certified in ServiceNow

Should be Graduated in the year (2021/2022) (BE/B.Tech, MCA, M.Tech)

-Good in aptitude and problem-solving skills

-Excellent in communication(Mandate)

-Passion to work in the tech industry

-Good to have exposure/trained/certified on any tech skills

Selected intern's day-to-day responsibilities include:

1. Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification

2. Generate, edit, publish and share daily content (original text, images, video, or HTML) that builds meaningful connections and encourages community members to take action

3. Set up and optimize company pages within each platform to increase the visibility of the company's social content

4. Moderate all user-generated content in line with the moderation policy for each community

5. Create editorial calendars and syndication schedules

6. Continuously improve by capturing and analyzing the appropriate social data/metrics, insights, and best practices, and then acting on the information

7. Collaborate with other departments (customer relations, sales, etc.) to manage reputation, identify key players, and coordinate actions

Who can apply:

1. Internship experience or knowledge on SMM

2. Immediate Joining

3. Should be available for 3 months.
4. Part time Internship

1. Excellent communication skills.
2. They should be able to handle inbound calls
3. They must have to provide training to customers.
4. They need to provide Technical help IN software to customers.
5. They must be able to solve problems to clients by calls via emails.
6. Excellent understanding of excel, pages, word, number & Keynote.

Requirements:

• Experience in system automation development
• Good proficiency in the following coding languages: Python, C#, AutoIT, Batch scripting, Shell scripting
• Strong knowledge in OOPS
• Worked on REST and automation of API requests
• Worked on Loggers and Config Parsers
• Knowledge of Power shell commands, wmic commands and Registry Editor
• Worked on test deployment frameworks like Jenkins
• Experience in configuring and building jobs using Shell/Bash/Python
• Hands-on experience with Tools like :
• Scripting: Python, Visual Studio
• Configuration files: INI and JSON
• Operating System: Windows, Linux
• Source code management: GIT and Gerrit
• CI/CD: Jenkins
• Ticketing and Management: JIRA, ServiceNow, Confluence
• Good Communication skill
• Good Analytical and Problem-solving skills

Role : Business Development Manager

Department : Sales

Location : Gurgaon (Sector 58) - Work from Office - 6 Days Working

Experience : Should have worked in edtech industry or in a company with inside sales

Roles & Responsibilities:

• Manage a team of 25-30 BDAs who will be remotely working across different cities in India
• Achieve sales targets which will be defined every month
• Drive sales operation efficiency by ensuring overall funnel movement starting from lead generation to pipe building to closures
• Own cash collection targets for the team
• Contribute towards growth of business and brand building across tier 2/3 cities in the country
• Be the eyes and ears for the company in terms of understanding customer needs and suggesting product improvements needed to grow

Requirements:

• 4-6 years of experience in managing large teams of sales
• Strong experience in managing remote working teams
• Managed business of at least 50 lakhs INR in a month
• MBA preferred but not mandatory
• Highly target oriented and an excellent task master meaning he/she can get things executed through BDAs
• Strong in review and understanding of sales operations processes