Tally Customer Support

Welcome to Growing Stars Consulting, where your professional journey meets limitless possibilities. Unleash your potential with tailored services that elevate your career, offering opportunities to earn, work, and play in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm rooted in India, our headquarters in Aligarh spearhead a vision to be a world-class staffing services provider. At Growing Stars Consulting, we are driven by India Recruitment professionals dedicated to managing clients and shaping careers with a global touch.

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Role Description

This is a full-time on-site role for a Chat Support Executive at Growing Stars Consulting in Jaipur. The Chat Support Executive will be responsible for tasks related to analytical processes, customer service, communication, finance, and business process outsourcing (BPO).

Qualifications

• Analytical Skills, Finance, and Business Process Outsourcing (BPO) skills
• Customer Service and Communication skills
• Strong attention to detail and problem-solving abilities
• Ability to work efficiently in a team environment
• Experience in process improvement is a plus
• Bachelor's degree in Business Administration or related field

- Writing, editing and proofreading website content.

- Write Articles, Blogs, Social media,  forums and other SEO best practices.

- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.

- Understanding of Web publishing requirements.

- Experience in creating content for the web and growing a social audience.

- Editorial mindset with an ability to predict audience preferences.

- Expertise in social media platforms.

- Collaborate with multiple teams to develop compelling content plans.

- Ability to deliver high-quality documentation paying attention to details.  

- Basic Knowledge of technical terminologies.

- Excellent communication skills in English both written and spoken.

Designation & Key Objectives: Graphic Designer

● Conceptualization to Execution: Plan, Design and Develop graphics based on requirements. Assisting and creating concepts for SALE, Shoot, Launch Campaigns.

● Basic 2D Animation: Creation of 2D animation for videos and ads.

● Assisting and creating ECOM wireframes for SALE, Product launches etc.

● In addition to the above, ideas related to print, retail and hoardings could be implemented too.

Qualifications and Functional Competencies

● A strong background in graphic design

● Knowledge of the latest graphics & video tools and software - Photoshop, Illustrator, Premier Pro, InDesign, After Effects

● Knowledge of current fashion design trends is a plus

● UI knowledge - desktop & mobile is a plus

● Vendor interaction and development abilities

● Should be able to multitask

Joining – Immediate or at least 15 days Notice period

Experience: - 1.5 years to 5 years of experience in UI DEVELOPMENT

REQUIREMENTS

Should have minimum 2 years exp.

Proficiency with JavaScript and HTML5

Experience in Angular is must

Validating user actions on the client side and providing responsive feedback.

Knowledge in building the infrastructure for serving the front-end app and assets.

RESPONSIBILITIES

Delivering a complete front-end application

Ensuring high performance on mobile and desktop

Writing tested, idiomatic, and documented JavaScript, HTML and CSS

Cooperating with the back-end developer in the process of building the RESTful API

Communicating with external web services

JWT token based RESTful calling

Additional Information

Five Days working in a week

Saturday & Sunday fixed off

Ample scope for growth opportunities

Working in Office would be full of happy moment

Salary: - up to 8 L/Annum (Negotiable for right candidate)

1.Strong skills and experience in (Java,  Javascript/Typescript, Go, Design Patterns, etc.).

2.Experience with Node.JS or Spring boot preferred.

3.Experience with relational and NoSQL databases.

4.Proficient in API and microservices architecture.

5.API documentation / specification tools (e.g. Swagger).

6.Unit-testing code for robustness, including edge cases, usability, and general reliability with API testing frameworks / testing documentation (e.g. K6, JMeter, SoapUI, Postman,etc.).

7.Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.

8.Execution of software delivery. You are skilled at cloud architecture, testing, monitoring, alerting and are excited to apply these principles within the team.."

Responsibilities :

1. Set up marketing email automation.
2. Deploy emails and email templates and analyze results.
3. Set up marketing landing pages, product carts, and coupons.
4. Analyze revenue from marketing campaigns and produce reports, including updates on the progress towards goals for new subscribers and renewal marketing and recommendations for improvements.
5. Assist with maintaining, updating, and ensuring the accuracy of our marketing database and lists.
6. Maintain and manage lead gen efforts.
7. Collaborate with other team members and departments on marketing projects and opportunities.
8. Write and edit marketing copy, messages, and campaigns.
9. Set up print marketing materials.
10. All other responsibilities as assigned.

Requirements :

1. An associate degree or higher, preferably in marketing or a related field
2. Excellent written and verbal communication skills
3. Excellent ability to write and edit marketing copy
4. Experience with email marketing
5. Knowledge of basic HTML
6. Ability to work in a fast-paced environment

Function : Sr. DB Developer

Location : India/Gurgaon/Tamilnadu

>> THE INDIVIDUAL

• Have a strong background in data platform creation and management.
• Possess in-depth knowledge of Data Management, Data Modelling, Ingestion  - Able to develop data models and ingestion frameworks based on client requirements and advise on system optimization.
• Hands-on experience in SQL database (PostgreSQL) and No-SQL database (MongoDB) 
• Hands-on experience in performance tuning of DB
• Good to have knowledge of database setup in cluster node
• Should be well versed with data security aspects and data governance framework
• Hands-on experience in Spark, Airflow, ELK.
• Good to have knowledge on any data cleansing tool like apache Griffin
• Preferably getting involved during project implementation so have a background on business knowledge and technical requirement as well.
• Strong analytical and problem-solving skills. Have exposure to data analytics skills and knowledge of advanced data analytical tools will be an advantage.
• Strong written and verbal communication skills (presentation skills).
• Certifications in the above technologies is preferred.

>> Qualification

1. Tech /B.E. / MCA /M. Tech from a reputed institute.

Experience of Data Management, Data Modelling, Ingestion for more than 4 years. Total experience of 8-10 Years

We are looking for a Business Development Executive. With good sales experience.

Roles & Responsibilities:-
1. Responsible for making outbound calls and understanding the needs of the market.
2. Build a strong relationship / trust with our users.
3. Understand the customer requirements and suggesting the right product to the customers.
4. Sell membership over the phone and achieve the targeted sales numbers & value, set quality parameters.
5. Understand the customer requirements, encourage them to upgrade our plans.
6. Address all the issues / grievances of the customer and provide the right solution.
7. Capture the insights from customer interactions and share it with the internal team.
8. Strictly adhere to the process requirements.

Required Candidate profile:-

1. Language skills - English / Hindi.
2. Product Knowledge.
3. Minimum of 6 Months - 2 years' experience in Tele sales / Tele calling / Telemarketing / Collections / Retention / Domestic BPO.
4. Great interpersonal and communication skills.
5. High levels of integrity, autonomy, and self-motivation
6. Basic computer skills - MS Excel, Word.

• Candidate: Female preferable. Hindi and English language Mandatory