Customer Support Lead

• Strong Product Designer profile, with a focus on UX works
• Mandatory (Experience 1) – Minimum 4+ YOE in end-to-end Product Design for B2B SaaS products
• Mandatory (Experience 2) – Must have 1+ YOE in a small / mid-sized product startup
• Mandatory (Experience 3) – Must have strong UX works, including User Research, Personas, User Journey and Work-flows
• Mandatory (Portfolio) - Must have detailed Product Design case studies, including UX-focused works like User Research, Personas, Work-Flows, User Journery etc (B2B SaaS Products preferred)
• Mandatory (Company) – B2B SaaS OR Top Consumer-Tech Products (Swiggy, Dunzo, Nykaa, Cred)

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Graphic Design Intern

Experience Level: Fresher

Location: Bangalore, Onsite

Job Overview:

As a Graphic Design Intern focused on social media, you will support our team in creating engaging and visually appealing content for various social media platforms. This is an excellent opportunity to gain

hands-on experience in a fast-paced environment and contribute to real-world projects.

Key Responsibilities:

● Content Creation: Design eye-catching graphics, animations, and videos for social media posts, stories, ads, and other digital content.

● Brand Consistency: Ensure all visual content aligns with our brand guidelines and maintains a cohesive look and feel across platforms.

● Social Media Trends: Stay up-to-date with current design trends and social media best practices to ensure content remains relevant and engaging.

● Collaboration: Work closely with the social media team, including content creators and marketing specialists, to brainstorm and execute creative ideas.

● Feedback Integration: Revise and refine designs based on feedback from team members and stakeholders to ensure high-quality deliverables.

● Analytics Review: Assist in analyzing the performance of social media graphics and provide recommendations for improvement based on engagement metrics.

Please attach your portfolio/Behance link to the resume while applying

Job Description: Data Engineer (Fintech Firm)

Position: Data Engineer

Experience: 2-4 Years

Location: Mumbai-Andheri

Employment Type: Full-Time

About Us:

We are a dynamic fintech firm dedicated to revolutionizing the financial services industry through innovative data solutions. We believe in leveraging cutting-edge technology to provide superior financial products and services to our clients. Join our team and be a part of this exciting journey.

Job Overview:

We are looking for a skilled Data Engineer with 3-5 years of experience to join our data team. The ideal candidate will have a strong background in ETL processes, data pipeline creation, and database management. As a Data Engineer, you will be responsible for designing, developing, and maintaining scalable data systems and pipelines.

Key Responsibilities:

• Design and develop robust and scalable ETL processes to ingest and process large datasets from various sources.
• Build and maintain efficient data pipelines to support real-time and batch data processing.
• Collaborate with data scientists, analysts, and other stakeholders to understand data requirements and deliver solutions.
• Optimize database performance and ensure data integrity and security.
• Troubleshoot and resolve data-related issues and provide support for data operations.
• Implement data quality checks and monitor data pipeline performance.
• Document technical solutions and processes for future reference.

Required Skills and Qualifications:

• Bachelor's degree in  Engineering, or a related field.
• 3-5 years of experience in data engineering or a related role.
• Strong proficiency in ETL tools and techniques.
• Experience with SQL and relational databases (e.g., MySQL, PostgreSQL).
• Familiarity with big data technologies
• Proficiency in programming languages such as Python, Java, or Scala.
• Knowledge of data warehousing concepts and tools 
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.

Preferred Qualifications:

• Experience with data visualization tools (e.g., Tableau, Power BI).
• Knowledge of machine learning and data science principles.
• Experience with real-time data processing and streaming platforms (e.g., Kafka).

What We Offer:

• Competitive compensation package (12-20 LPA) based on experience and qualifications.
• Opportunity to work with a talented and innovative team in the fintech industry..
• Professional development and growth opportunities.

Job description – Mobile App Frontend Developer

vani.coach is an award-winning high-growth product company with a mission of upskilling the communication skills of its 140 million workforce in this decade.

Trusted by large enterprises like L&T, Asian Paints, Cipla, PwC, etc. to upskill their people, Team Vani has a solid track record in delivering learning outcomes that deliver business results, leading to 100% repeat sign-ups. With a proven product-market fit, we have now switched to growth mode, and we are now building our product team.

• 3-6 years of proven and progressive experience in UI development.
• Experience in JavaScript, React Native, and GraphQL. Experience in making hybrid mobile apps. The native experience on Android and iOS will be an add-on. Clean coding and design patterns are desirable. A perfect applicant will be skilled in React Native and JavaScript.
• A grasp of database technologies like PostgreSQL, Python, etc. would be an added bonus.

What makes you a great fit?

• 3–6 years of React Native development experience.
• Experience in React Native, Javascript, and CSS3.
• Familiarity with mobile development concepts, including performance optimisation, device compatibility, and user experience design.
• Great OO skills, including strong design pattern knowledge.
• Experience in any backend is an added advantage (optional).
• Proficient understanding of code versioning tools such as Git.
• Good knowledge of client-server architecture and strong design principles.
• Solid understanding of Core JavaScript principles.
• Experience working with video/audio recording on mobile devices would be preferred.
• Working knowledge of the version control systems Git and SVN.
• Personal track record of process improvement or reengineering.
• Should be able to work independently.
• Should be able to debug the root cause of issues or bugs and their impacts.
• Strong analytical and problem-solving skills.
• Strong interpersonal, written, and verbal communication skills.

What You'll do

• Recommend the best possible way to solve a tech problem and come up with ETAs
• Able to multitask, prioritize, and take critical decisions.
• Provides input for system architectures and designs.
• Define a checklist for code reviews and unit tests.
• Ensure that functional requirements are correctly interpreted and translated into clear and robust code
• Enthusiastic to work collaboratively with people and share your ideas to solve real business problems.
• Collaborates and communicates with internal and outsourced development partners regarding software application design status, project progress, and issue resolution.
• More experienced candidates should be able to lead multiple projects with a sense of ownership.
• Strong analytical and problem-solving skills.
• Self-motivated, a team player, and the ability to work in small groups.

Educational Qualification:

B.E., MTech, BCA, MCA. Candidates holding degrees

Software Test Engineer (Manual & Automation)

We are looking for a skilled Software Test Engineer to join our team. The ideal candidate should have experience in both manual and automation testing, with a strong attention to detail and the ability to work in a fast-paced environment.

Responsibilities:

1. Develop and execute test cases, scripts, plans, and procedures (manual and automated) to ensure the quality of software products

2. Identify, record, document thoroughly, and track bugs

3. Perform thorough regression testing when bugs are resolved

4. Collaborate with cross-functional teams to ensure quality throughout the software development life cycle

5. Investigate the causes of non-conforming software and provide solutions

Requirements:

1. Bachelor's degree in Computer Science, Engineering, or related field

2. 2-3 years of experience in software testing in both manual & automation

3. Strong knowledge of software QA methodologies, tools, and processes

4. Experience in writing clear, concise, and comprehensive test plans and test cases

5. Hands-on experience with both white box and black box testing

6. Experience working in an Agile/Scrum development process

7. Experience with performance and security testing is a plus

8. Strong analytical and problem-solving skills

9. Excellent communication and teamwork skills

Overview:

We are seeking a highly skilled and results-driven Performance Social Media Marketer with expertise in Facebook and Meta Ads to join our dynamic team. The ideal candidate will be responsible for developing and executing strategic advertising campaigns on Facebook and Meta platforms to drive performance metrics and achieve business objectives.

Responsibilities:

1. Campaign Strategy: Develop comprehensive advertising strategies on Facebook and Meta platforms to meet performance goals, including audience targeting, budget allocation, ad creative optimization, and campaign scheduling.
2. Ad Creation and Optimization: Create compelling ad copies, images, and videos tailored to specific target audiences. Continuously monitor and optimize ad performance based on key performance indicators (KPIs) such as CTR, CPC, CPA, and ROAS.
3. Audience Targeting: Utilize advanced targeting capabilities and audience segmentation techniques to reach relevant users and maximize campaign effectiveness. Leverage audience insights and data analytics to refine targeting parameters and improve ad relevance.
4. Budget Management: Manage advertising budgets effectively to ensure optimal allocation and maximum return on investment (ROI). Monitor campaign spending and adjust budget allocations based on performance trends and objectives.
5. A/B Testing: Conduct rigorous A/B tests on ad creatives, audience segments, ad placements, and other variables to identify high-performing strategies and optimize campaign performance continuously.
6. Performance Analysis and Reporting: Analyze campaign performance data using Facebook Ads Manager and other analytics tools to derive actionable insights. Prepare regular performance reports and presentations for key stakeholders, highlighting key metrics, trends, and optimization opportunities.
7. Stay Updated: Stay abreast of industry trends, platform updates, and best practices in social media advertising, particularly on Facebook and Meta platforms. Proactively identify new opportunities and emerging trends to enhance campaign effectiveness and stay ahead of the competition.

Our client is re-imagining skill-based education building the future of higher education. The platform educates young talent from remote India (tier - 2/3 cities/towns) on job-relevant skills and connects skilled graduates to jobs. With more than 200000+ users currently on the platform, it is growing exponentially. We are looking for the missionary talent to join us in the journey to transform higher education and build the university of the future.

Job Description:  

As a L3 analyst, you will play a key role within the Application Management team, leading services for its customer(s). This service has responsibility for the smooth daily operational running of the Client platform both in the cloud and on-premises. The Client application is business critical and centrally manages data for trading, settlement, risk, client and regulatory reporting systems. As a L3 analyst, you will be responsible for supporting complex infrastructure and application issues raised by L1/L2 support teams, and business analysts. You would also be working on client requests for enhancements, fixes, maintaining custom code, and following the best practices such as Agile, DevOps, etc.

The role is a technical role requiring a good technical knowledge of SQL/PLSQ, Core Java along with good debugging skill while supporting client implementations. You should have basic understanding on Unix system and commands. The ability to troubleshoot issues, assist users and help write specifications is essential. This position also works with product management to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.

• Accountability and primary responsibility/duties:
• A typical day would look like as follows: -
  • 40% support issues.
  • 40% configuration/development work.
  • 20% continuous improvement, automation, CICD, so on.
• Activities would range across the lifecycle from discovery to post-implementation support.
• Understanding client’s requirement, replicate the problem and providing the solution
• Understanding and developing new requirements coming in from BAs (Business Analysts) and customers.
• Update the existing functionality based on client needs.
• Develop changes that cater to enhancing the product and/or fixing production issues
• Prepare product releases of software components. (Java/SQL-PLSQL)
• Contribute in all phases of the development cycle. (development/Deployment/Testing, peer review)
• Create technical document for all changes made.

Required Qualifications/Knowledge/Skills

• Bachelor’s degree in Computer Science or related field
• Strong basics and working experience in following technologies: -
  • Core Java.
  • SQL / PLSQL coding.
  • Object Oriented Programming concepts and data structures.
• Working knowledge on Unix platform
• Working knowledge on XSLT and XML handling
• Basic understanding App & web server working knowledge (JBOSS, WebLogic and WebSphere) and debugging skills.
• Advantageous to have:
  • Working understanding on CICD, Dev-ops technologies.
  • Queuing technologies including Kafka, MQ, Solace.
  • Scripting including Python, Unix, java.
• Hands on knowledge of Dev ops processes and tools Good interpersonal and communication skills.
  
  

JOB SUMMARY

Looking for a candidate to join a team involved in solving challenging problems in the ecommerce domain. We are seeking candidates having hands-on experience working with Hybris-based implementations.

PRIMARY RESPONSIBILITIES

As a Senior Developer – Hybris, you will translate client requirements into technical designs, design schemas, implement custom extensions, create product and product variants and integrate with search engines, unlocking the business value of Hybris.

You will independently drive design decisions to ensure the necessary health of the overall solution.

You will teach, mentor and share knowledge, improve processes and develop systematic solutions to problem patterns.

• Develop Digital Consumer experiences based on a foundation of Hybris.

• Design and develop awesome features such as product search & navigation, order management, promotions, store locator, social ecommerce, back-office customization, etc.

• Diagnose and solve technical problems related to commerce and Hybris implementation.

• Interact with clients to create end-to-end specifications for ecommerce solutions.

• Provide inputs and direction to associates in the team on design and implementation.

• Collaborate with your architect to define implementation processes and quality gates and standards.

• Write application code that exceeds the defined quality standards by using best practice

• Review design and code for your peers

SECONDARY REQUIREMENTS

A good Hybris Senior Developer:

• Is aware of the different front-end technologies including HTML, CSS, JavaScript, jQuery, Angular4 and React

• Knows the DevOps processes and technologies including Jenkins, Ansible, Chef, etc.

• Understands Agile Software development methodology

Backflip is a creative agency that offers design and creative solutions in the fields of branding & communication, print & packaging, stage & film production, etc. for corporates and start-ups. We are looking for a creative, energetic, enthusiastic young designer to join our team.

Duties & Responsibilities:

• Designing creative visuals, both digital and print for specific briefs, working with the content team and adhering to brand guidelines and thinking creatively
• Contribute to brainstorming and conceptualization with the content team
• Run quality checks on creative assets.
• Research industry and design trends

The ideal candidate must have:

• Minimum 2 years’ experience in a graphic design related industry
• A strong portfolio displaying a wide variety of print and digital work
• Proficiency in Adobe Illustrator, Photoshop, CorelDraw & Microsoft Office
• Proficiency and fluency in English, verbal and written
• Flair for design, aesthetics and excellent eye for detail
• Good understanding of typography and page layout
• Good understanding of current design and industry trends worldwide
• Should be able to produce results in a fast-paced environment, work with speed and meet deadlines
• Ability to produce as an individual or as a part of team
• Hands on knowledge on print production
• Positive attitude and pleasant temperament
• A curious mind always wanting to learn and explore more