Job Responsibilities
- Handle inbound & outbound customer interactions for International and Domestic processes.
- Engage with customers in English, Hindi, Marathi, or Gujarati/Bengali (as per process).
- Drive telesales, renewals, upsell/cross-sell, and customer retention activities.
- Build strong customer relationships and ensure superior service delivery.
- Achieve performance targets (KPI/KRAs) while adhering to compliance and quality standards.
- Provide VIP/priority support for high-value clients in specialized processes.
Eligibility
- Education: Minimum SSC/HSC; Graduates preferred.
- Experience: 6 months – 2 years in International Telesales / Customer Service / Renewals / Collections.
- Age Criteria: 22 – 39 years (role-specific).
- Language Proficiency:
- English + Hindi (mandatory for international process).
- English + Hindi + Marathi / Gujarati / Bengali (for domestic VIP/Lite/HVM processes).
- Male candidates preferred for some VIP processes (per business need).
Compensation & Benefits
- Salary: ₹17,000 – ₹37,000 In-Hand (based on experience & process).
- Incentives: Attractive, performance-based (no cap).
- .Shift Timings:
- International (US): 11 PM – 9 AM (Night shift, 2 rotational offs).
- Domestic (Thane): 10:30 AM – 7:30 PM (1 rotational off per week).
On-Payroll employment | Immediate Joining | 50+ Open Positions.
Walk-in Drive Details
⏰ Time: 11:00 AM – 5:00 PM
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon