TELESALES EXECUTIVE

Job Responsibilities:

Handle last-mile delivery calls to ensure successful order deliveries and reduce RTO.

Contact customers with abandoned carts and assist them in completing their purchases.

Resolve customer queries related to orders, deliveries, returns, exchanges, refunds, and cancellations via phone, WhatsApp, email, or chat.

Coordinate with logistics and internal teams for timely issue resolution.

Maintain accurate records of customer interactions and follow-ups.

Requirements:

Good communication skills in Hindi and English.

Basic computer knowledge (Excel, Google Sheets, CRM/Shopify preferred).

Strong customer service and problem-solving skills.

0–2 years of experience in customer support or telesales is preferred.

Key Skills: Customer Support, Calling, Follow-ups, Order Management, Problem Solving, Communication.

FLUENCY IN ENGLISH + EITHER NEPALI OR GUJARATI IS REQUIRED

📍 Location: Remote (India-wide)  

🖥 Role: *Full-Time | Permanent WFH*  

👤 Candidate Profile Required

- Fluent in English + Gujarati / Nepali

- Fresher or experienced  

- Graduate/Undergraduate  

- Age limit: up to 40 years  

- Must own a device (smartphone, laptop/desktop) and have WiFi access  

💼 Why Support This Role?

- ✅ Permanent Work From Home  

- ✅ Company-provided system  

- ✅ Transparent salaries:  

• Gujarati or Nepali : 5.4 LPA

- ✅ Pan India accessibility  

- ✅ No certification needed — just strong language skills!

📝 Screening Workflow

1. HR Round  

2. AMCAT Assessment (English 70 + Chosen Language) 3+ 

3 OPS round

Job Title: Telecaller (1+ Years' Experience)

Job Summary: We are looking for a proactive and result-oriented Telecaller with at least 1 year of experience to handle outbound and inbound calls, generate leads, and maintain strong customer relationships.

Key Responsibilities:

• Make outbound calls to potential and existing customers to inform them about products/services.
• Handle inbound inquiries and provide accurate information.
• Generate and qualify leads and schedule follow-ups.
• Maintain a database of customer interactions and update CRM systems regularly.
• Achieve daily/weekly/monthly calling and conversion targets.
• Address customer queries and resolve concerns professionally.
• Coordinate with internal teams for smooth customer handling.

Requirements:

• Minimum 1+ years of experience as a Telecaller or in a similar role.
• Excellent communication in English.
• Ability to handle rejection and remain motivated.
• Basic knowledge of MS Excel/CRM tools.
• Strong convincing and negotiation skills.

Telecalling Job Description

Job Title: Telecaller / Telecalling Executive

Job Summary:

A Telecaller is responsible for handling outbound and inbound calls to customers. The role includes explaining products or services, generating leads, resolving customer queries, and maintaining positive relationships with clients.

🔑 Key Responsibilities

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and persuade customers
• Generate sales leads or close sales (depending on role)
• Maintain records of calls and customer details
• Follow up with customers for feedback or future sales
• Achieve daily/weekly/monthly targets
• Resolve customer complaints or escalate when necessary

🎯 Required Skills

• Good communication and interpersonal skills
• Fluent in required languages (e.g., English, Hindi, etc.)
• Persuasive and convincing ability
• Basic computer knowledge (CRM tools, MS Excel, etc.)
• Patience and active listening skills
• Ability to handle rejection and pressure

🎓 Qualifications

• Minimum: High school diploma or equivalent
• Preferred: Graduate in any field
• Prior experience in sales/customer service is an advantage

⏰ Working Conditions

• Office or call center environment
• May involve shift work (including night shifts for international processes)
• Performance-based targets and incentives

💼 Types of Telecalling Roles

• Sales Telecaller
• Customer Support Executive
• Lead Generation Executive
• Collection/Recovery Caller 

We are looking for a Telesales Executive to join our team at company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹19,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Responsibilities :

• Client and audience query handling
• Resolving customer complaints brought to your attention
• Providing detailed information to customers
• Prompt response over Product Chat box
• Taking feedback from the customers
• Maintaining a healthy relationship with the clients

Only Surat Local candidates can apply

Job Description – Sales Executive (Inside Sales)

Job Title: Sales Executive – Inside Sales (Server Sales)

Experience: Freshers

Location: Noida (Work from Office)

Employment Type: Full-Time

About the Role

We are looking for enthusiastic and confident Sales Executives to join our growing team. This is a Sales role where you will be responsible for selling server solutions to potential customers through phone calls. If you have excellent communication skills, enjoy interacting with people, and are passionate about building a career in sales, we'd love to hear from you.

Note: All sales activities will be conducted from the office through calls and online communication.

Key Responsibilities

• Connect with prospective customers through outbound calls.
• Understand customer requirements and recommend suitable server solutions.
• Explain product features, pricing, and benefits in a clear and professional manner.
• Build strong relationships with potential customers and address their queries.
• Follow up with leads to convert them into successful sales.
• Achieve daily, weekly, and monthly sales targets.
• Maintain accurate records of customer interactions and sales activities.
• Coordinate with internal teams to ensure a smooth customer onboarding process.
• Stay updated on the company's products and industry trends.

Eligibility Criteria

• Bachelor's degree in any discipline.
• Freshers are encouraged to apply.
• Candidates with up to 1 year of experience in Telecalling, Inside Sales, Customer Support, or Sales will be preferred.

Required Skills

• Excellent verbal communication skills in English and Hindi.
• Strong convincing and negotiation skills.
• Positive attitude with a customer-focused approach.
• Confidence in speaking with customers over the phone.
• Basic computer knowledge and familiarity with MS Office.
• Ability to work in a target-driven environment.
• Quick learner with a willingness to understand technical products.

What We Offer

• Competitive salary with attractive performance-based incentives.
• Comprehensive product and sales training.
• Career growth opportunities in the IT sales industry.
• Supportive and collaborative work environment.
• Opportunity to develop communication, negotiation, and sales skills.

Why Join Us?

• No field visits – complete office-based Inside Sales role.
• Excellent opportunity for freshers to start a rewarding career in sales.
• Hands-on training and continuous learning.
• Fast-paced environment with opportunities for career advancement.

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

📍 Basavanagudi, Bengaluru

💼 Experience: 1–2 Years

💰 CTC: Up to ₹8 LPA (₹5 LPA Fixed + ₹3 LPA Variable)

🏢 Full-Time | On-Site | 6 Days

⚡ Immediate Joiners Required

We’re looking for candidates with experience in Inside Sales / Sales / Counselling, strong communication skills, and fluency in English & Kannada.

Experience: Freshers

Location: Nungambakkam, Chennai

Employment Type: Full-Time

Job Responsibilities

• Communicate clearly and professionally with customers over the phone.

• Understand requirements and provide relevant information.

• Follow up and maintain regular communication.

• Maintain basic records of calls and follow-ups.

Requirements

• Freshers are welcome to apply.

• Good communication and interpersonal skills.

• Excellent communication skills in English, Tamil and Telugu.

• Candidates who are fluent in all three languages will have an added advantage

• Confident and comfortable speaking over the phone.

• Positive attitude and willingness to learn.

• Ability to work effectively as part of a team.

Key Skills

Communication | Customer Handling | Calling | Follow-up | Interpersonal Skills | Teamwork