DevOps Engineer

About the Role:

The DevOps team is responsible for building and running the ecosystem that delivers services to our customers internally and externally. They are embedded in project tribes to collaborate and ensure project objectives are achieved within time, cost, and quality.

In true DevOps spirit, they will improve the DevOps process and ensure Cloud Infrastructure architectural integrity, automating where possible and ensuring production website stability, integrity, performance, and supportability.

Required Skills & Experience:

● Degree in IT/Software Engineering or similar, or equivalent practical experience

● 2-4 years experience in DevOps supporting cloud environments, specifically in AWS or GCP

● 1+ year experience with automation tools and performing refactorisation

● Excellent technical problem-solving skills which you can quickly draw on in unfamiliar situations

● Exposure to Agile/DevOps principles and CI/CD tools

● Good written skills and demonstrated experience in documentation of work

● Good capabilities in source control technologies such as Git

● Good capabilities with Python/Bash/PowerShell

● Familiarity with multiple operating systems, particularly Linux

● Good spoken and written English

Must-haves:

● AWS certification or similar Cloud certification and working cloud support experience

● Experience with Docker or Kubernetes (EKS)

● Experience with Terraform

● Experience in setting up Prometheus and Grafana in Amazon EKS

Good-to-have:

● Experience with CDN tools

● Experience with using cloud security tools

● Experience with multiple public cloud providers (AWS/GCP/Azure)

● Experience with SQL / MongoDB / PostgreSQL / GraphQL

● Experience with Content Mgmt tools and Front End applicmations

Key Responsibilities:

1. To support the DevOps process for web-based products hosted on cloud infrastructure, specifically:

● To respond and complete tickets, meet SLAs, and manage Reporter expectations.

● To collaborate with assigned tribe change streams to deliver project/change objectives:

a. Understand requirements, and support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews.

b. Build software and systems to manage infrastructure and applications through automation deployment.

c. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve performance, reliability, scalability, security, and velocity.

● Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.

● To monitor and respond to alerts, issues, and incidents about cloud infrastructure (and corporate infrastructure as required).

● Practice sustainable incident response and provide appropriate communications and blameless post-mortems.

2. To drive DevOps process and Cloud infrastructure improvements as part of service and security improvement roadmap, specifically:

● Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.

● To support training and learning by sharing knowledge with the Tech team and taking responsibility for own professional development.

● Explore and evaluate new technologies and solutions to push our capabilities forward.

● To articulate and escalate risks and issues, provide recommended solutions to problems, and implement them.

● Document procedures, configuration changes, and guidelines.

3. To maintain cloud infrastructure and networking as per Cloud policy, standards, and governance requirements.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time without notice.

After-hours support, as agreed, for eg, on-call support, releases that need to be done out of business hours due to potential risk of disruption to the business, incidents work that needs to be resolved as a priority.

LogiNext is looking for a technically savvy and passionate Junior DevOps Engineer to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust and scalable infrastructure.

Knowledge in building secure, high-performing and scalable infrastructure. Experience to automate and streamline the development operations and processes. You are a master in troubleshooting and resolving issues in non-production and production environments.

Responsibilities:

Scale and optimise a variety of SQL and NoSQL databases, web servers, application frameworks, caches, and distributed messaging systems Automate the deployment and configuration of the virtualized infrastructure and the entire software stack Support several Linux servers running our SaaS platform stack on AWS, Azure, GCP Define and build processes to identify performance bottlenecks and scaling pitfalls Manage robust monitoring and alerting infrastructure Explore new tools to improve development operations

Requirements:

Bachelor’s degree in Computer Science, Information Technology or a related field 0 to 1 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure Knowledge in Linux/Unix Administration and Python/Shell Scripting Experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure Knowledge in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms Experience in enterprise application development, maintenance and operations Knowledge of best practices and IT operations in an always-up, always-available service Excellent written and oral communication skills, judgment and decision-making skills

• 3+ years experience leading a team of DevOps engineers
• 8+ years experience managing DevOps for large engineering teams developing cloud-native software
• Strong in networking concepts
• In-depth knowledge of AWS and cloud architectures/services.
• Experience within the container and container orchestration space (Docker, Kubernetes)
• Passion for CI/CD pipeline using tools such as Jenkins etc.
• Familiarity with config management tools like Ansible Terraform etc
• Proven record of measuring and improving DevOps metrics
• Familiarity with observability tools and experience setting them up
• Passion for building tools and productizing services that empower development teams.
• Excellent knowledge of Linux command-line tools and ability to write bash scripts.
• Strong in Unix / Linux administration and management,

KEY ROLES/RESPONSIBILITIES:

• Own and manage the entire cloud infrastructure
• Create the entire CI/CD pipeline to build and release
• Explore new technologies and tools and recommend those that best fit the team and organization
• Own and manage the site reliability
• Strong decision-making skills and metric-driven approach
• Mentor and coach other team members

Specific responsibilities commensurate with experience and include:

• Ability to react quickly and effectively to identify and resolve issues that heavily impact CI/CD system (immediate mitigation of impact, long-term resolution including strategies for risk mitigation/monitoring/alert for proactive resolution of potential future occurrences)
• Design, develop, unit test, and implement build automation scripts including environment configuration validation processes
• Automate and improve development process by evaluation and introduction of new tools and scripts, and manage their life cycle and validation
• Determine branching strategy and maintain branches for various components, products, and product lines
• Come up with solutions to open-ended problems that focus on workflow improvements for the Software department
• Address issues with well-defined requirements efficiently; come up with short-term and long-term solutions and staged deployment strategies
• Self-driven-- takes action to move tickets from start to completion with minimal oversight
• Ability to communicate with and consider perspectives of stakeholders including but not limited to: IT, software development, verification
• Ability to break down a problem into smaller components and solve them in a logical, controlled, clearly explainable approach
• Lead the creation and maintenance of a pre-production environment as a testbed for build process improvements and changes before deployment to the production environment
• Gather metrics via direct input, data based on analysis of developer working habits analysis and pain points to assess current state and areas requiring further improvement
• Define chain of communication and immediate paths of action in the case of a build fault state
• Ability to work within constraints of the internal network without access to commercial cloud solutions
• Create metrics that define ‘efficiency’ and ‘reliability’ in measurable terms, and track them
• Perform static code and security analysis
• Design and execute unit tests and perform code coverage analysis
• Able to work in Agile development team environment

• Bachelor’s degree (or higher) in Electrical Engineering, Computer Engineering, Computer Science or equivalent
• 6+ years (minimum) experience handling Build, Release, and Deployment of software on Windows and/or Linux environments (on-premise)
• Experience with the development and deployment of CM processes and tools
• Build automation for .NET using TeamCity (Jenkins is an asset)
• Scripting languages: Windows batch scripting, Powershell, Ant/NAnt
• Source control systems usage, branching strategies, and workflow (Git preferred, Subversion)
• 6+ years of hands-on programming experience with C# and .NET (both Framework and Core)
• Troubleshooting and debugging-- what information to gather when there are issues with CI/CD system, and how to gather it (i.e., analyzing network communication? Windows crash dumps, java logs, etc.)
• 6+ years (minimum) in web/desktop application software development experience
• Excellent problem solving, critical and analytical thinking
• Strong team player who understands SDLC and QA methodologies
• A professional, results-oriented individual with a high degree of self-motivation
• Excellent written and verbal communication skills and the ability to coordinate work/activities with multiple software/IT teams
• Working with virtual machines and build management on virtual machines (VMware preferred).
• Managing configurations for multiple build environments
• OS administration and scripting experience (Windows is a must, Linux desired)
• Experience with test automation tools (NUnit, customer inhouse frameworks) and strategies is an asset
• Creation and maintenance of monitoring and alert systems (Zabbix)
• Familiarity with databases (SQL-based) - create, modify, optimize (via script)
• Data and metrics gathering, aggregation, and reporting
• Experience with work management and documentation tools: JIRA and Confluence

Job Description

• Experienced in Cloud (AWS, Digital Ocean, Google& Azure) development and System Operations.
• Cloud Storage Services and prior experience in designing and building infrastructure components in Amazon. DigitalOcean (or other cloud providers).
• Strong Linux experience (Red Hat 6.x/CentOS 5.x & 6.x, Debian).
• Expert Knowledge in - Git, Jenkins
• Should have experience in CI/CD Automation using tools like Jenkins, Ansible, puppet/Mcollective, Chef Docker, Kubernetes, GIT, Ansible, Terraform, Packer, Hashicorp Vault Docker, Kubernetes, Python Scripting etc.
• Good working knowledge with scripting languages such as Python, php
• Good communications and Presentation Skills

Preferred Education:

Bachelor's Degree or global equivalent in Computer Science or related field

• Degree in Computer Science or related discipline.
• AWS Certified Solutions Architect certification required
• 5+ years of architecture, design, implementation, and support of highly complex solutions (i.e. having an architectural sense for ensuring security and compliance, availability, reliability, etc.)
• Deep technical experience in serverless AWS infrastructure
• Understanding of cloud automation and orchestration tools and techniques including git, terraform, ARM or equivalent
• Create Technical Design documents, understand technical designs and translate into the application requirements.
• Exercise independent judgment in evaluating alternative technical solutions
• Participate in code and design review process
• Write unit test cases for quality check of the deliverables
• Ability to work closely with others in a team environment as well as independently
• Proven ability to problem solve and troubleshoot
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Excellent English communication skills are required

We are looking for a Solution Architect with at least 5 years’ experience working on the following to join our growing team:

• AWS
• Postgresql
• EC2 on AWS
• Cognito
• and most importantly Serverless

You will need a strong technical AWS background focused on architecting on serverless (eg Lambda) AWS infrastructure.