System Engineer

at Riskcovry

System Engineer

Riskcovry

Company

Home

System Engineer

at Riskcovry

Posted by Talent and

2 - 6 yrs

₹5L - ₹12L / yr (ESOP available)

Bengaluru (Bangalore)

Skills

Production support

Tech Support

Technical support

Escalation management

Perl

Python

Linux/Unix

Want to work for Riskcovry?
We are a passionate, dynamic, and balanced team. Our culture is open, direct, and merit-oriented. Our team has enormous depth across insurance, technology, fintech, strategy and investment. We have great investors partnering with us to help achieve our vision.

Riskcovry is one of the fastest growing startups in our space and we would love to have you onboard. Read more about us:
https://www.riskcovry.com/" target="_blank">https://www.riskcovry.com
https://www.linkedin.com/company/riskcovrycom/" target="_blank">https://www.linkedin.com/company/riskcovrycom/

We are looking for people who:
1. Have a strong bias for action and value speed over perfection.
2. Make decisions with this ethos: Customer > Company > Team > Me
3. Thrive in a flat and open organization
4. Recognize that frugality is the key to efficiency
5. Are self-starters and have a natural tendency to own company and team goals

Job Location: Bangalore (Work from Home Based on Covid Safety Guidelines)

Industry Type: Insurance and Technology

Vacancy: 6 Positions

Experience: 3-4 Years

Level 4 - 4no’s
Level 3 - 1no’s
Project coordinator

Additional Benefits: Insurance, PF, Gratuity,In house Psychologist and ESOPs for deserving candidates.

Roles & Responsibilities

Experience with L2/L3 support, Service Management, Escalation management, KPI/SLAs tracking, measuring and reporting
Ability to troubleshoot and provide resolution in a fast-paced environment
Installing/ upgrading the database server and application tools.
Good in creating support documentation – Runbook, troubleshooting guide, SOP
Should be open to work towards issue resolution as priority tasks
Ability to qualify issues, test them and provide resolution with the help of Dev/Engineering team
Provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance.
Solve database usage issues and malfunctions.
Provide data management support for our users/clients
Linux/Unix Operating System skills including

Viewing and searching server log files
Editor skills such as vi, vim, emacs etc
Restart and trouble shoot servers not responding
Copy files from remote servers
Vhost and Access logs interpretation

Requirements, Desired Skills and Experience

Hands-on experience in delivering results-driven solutions with proven business value.
3+ years of experience with Python/Perl/C or similar scripting.
Familiar with queries, procedures, and query optimization
Hands on experience with linux operating environment.
Run simple scripts on linux preferably linux root as sudo
AWS certification - preferred.
Excellent interpersonal skills.
Familiarity with working on an Agile/Iterative development framework.
Self-starter with a positive attitude with the ability to collaborate with product managers and developers.
Good to have knowledge of support tools – Freshdesk or similar tools
Prior knowledge of Insurance domain is a plus
Should be open to work over weekends and on holidays during emergencies

Job Location: Bangalore (Work from Home Based on Covid Safety Guidelines)

Industry Type: Insurance and Technology

Vacancy: 6 Positions

Experience: 3-4 Years

Level 4 - 4no’s
Level 3 - 1no’s
Project coordinator

Additional Benefits: Insurance, PF, Gratuity,In house Psychologist and ESOPs for deserving candidates.

Roles & Responsibilities

Experience with L2/L3 support, Service Management, Escalation management, KPI/SLAs tracking, measuring and reporting
Ability to troubleshoot and provide resolution in a fast-paced environment
Installing/ upgrading the database server and application tools.
Good in creating support documentation – Runbook, troubleshooting guide, SOP
Should be open to work towards issue resolution as priority tasks
Ability to qualify issues, test them and provide resolution with the help of Dev/Engineering team
Provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance.
Solve database usage issues and malfunctions.
Provide data management support for our users/clients
Linux/Unix Operating System skills including

Viewing and searching server log files
Editor skills such as vi, vim, emacs etc
Restart and trouble shoot servers not responding
Copy files from remote servers
Vhost and Access logs interpretation

Requirements, Desired Skills and Experience

Hands-on experience in delivering results-driven solutions with proven business value.
3+ years of experience with Python/Perl/C or similar scripting.
Familiar with queries, procedures, and query optimization
Hands on experience with linux operating environment.
Run simple scripts on linux preferably linux root as sudo
AWS certification - preferred.
Excellent interpersonal skills.
Familiarity with working on an Agile/Iterative development framework.
Self-starter with a positive attitude with the ability to collaborate with product managers and developers.
Good to have knowledge of support tools – Freshdesk or similar tools
Prior knowledge of Insurance domain is a plus
Should be open to work over weekends and on holidays during emergencies

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About Riskcovry

Founded :

2018

Type :

Product

Size :

20-100

Stage :

Raised funding

About

At Riskcovry, we create new paths, innovate daily, and learn & grow while trying to transform an industry. We believe that company values flow top-down while culture shapes bottoms-up in a startup, a belief rooted by our founders and furthered by every new addition to the team. As a team of passionate, dynamic, and well-composed groups of diverse individuals, we ensure to deliver results dispassionately.

Connect with the team

Talent and

Connect

Krishna Vyas

Connect

Company social profiles

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