System Engineer at Riskcovry · Bengaluru (Bangalore) · 2 - 6 years · ₹5L - ₹12L / yr (ESOP available) · Raised funding · Posted 3 Mar 2022
C
PythonWant to work for Riskcovry?
We are a passionate, dynamic, and balanced team. Our culture is open, direct, and merit-oriented. Our team has enormous depth across insurance, technology, fintech, strategy and investment. We have great investors partnering with us to help achieve our vision.
Riskcovry is one of the fastest growing startups in our space and we would love to have you onboard. Read more about us:
https://www.riskcovry.com/" target="_blank">https://www.riskcovry.com
https://www.linkedin.com/company/riskcovrycom/" target="_blank">https://www.linkedin.com/
We are looking for people who:
1. Have a strong bias for action and value speed over perfection.
2. Make decisions with this ethos: Customer > Company > Team > Me
3. Thrive in a flat and open organization
4. Recognize that frugality is the key to efficiency
5. Are self-starters and have a natural tendency to own company and team goals
Job Location: Bangalore (Work from Home Based on Covid Safety Guidelines)
Industry Type: Insurance and Technology
Vacancy: 6 Positions
Experience: 3-4 Years
- Level 4 - 4no’s
- Level 3 - 1no’s
- Project coordinator
Additional Benefits: Insurance, PF, Gratuity,In house Psychologist and ESOPs for deserving candidates.
Roles & Responsibilities
- Experience with L2/L3 support, Service Management, Escalation management, KPI/SLAs tracking, measuring and reporting
- Ability to troubleshoot and provide resolution in a fast-paced environment
- Installing/ upgrading the database server and application tools.
- Good in creating support documentation – Runbook, troubleshooting guide, SOP
- Should be open to work towards issue resolution as priority tasks
- Ability to qualify issues, test them and provide resolution with the help of Dev/Engineering team
- Provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance.
- Solve database usage issues and malfunctions.
- Provide data management support for our users/clients
- Linux/Unix Operating System skills including
- Viewing and searching server log files
- Editor skills such as vi, vim, emacs etc
- Restart and trouble shoot servers not responding
- Copy files from remote servers
- Vhost and Access logs interpretation
Requirements, Desired Skills and Experience
- Hands-on experience in delivering results-driven solutions with proven business value.
- 3+ years of experience with Python/Perl/C or similar scripting.
- Familiar with queries, procedures, and query optimization
- Hands on experience with linux operating environment.
- Run simple scripts on linux preferably linux root as sudo
- AWS certification - preferred.
- Excellent interpersonal skills.
- Familiarity with working on an Agile/Iterative development framework.
- Self-starter with a positive attitude with the ability to collaborate with product managers and developers.
- Good to have knowledge of support tools – Freshdesk or similar tools
- Prior knowledge of Insurance domain is a plus
- Should be open to work over weekends and on holidays during emergencies
Shubham Vishwakarma
Full Stack Developer - Averlon
About Riskcovry
About
Company social profiles
Similar jobs (1)
Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon