


Want to work for Riskcovry?
We are a passionate, dynamic, and balanced team. Our culture is open, direct, and merit-oriented. Our team has enormous depth across insurance, technology, fintech, strategy and investment. We have great investors partnering with us to help achieve our vision.
Riskcovry is one of the fastest growing startups in our space and we would love to have you onboard. Read more about us:
https://www.riskcovry.com/" target="_blank">https://www.riskcovry.com
https://www.linkedin.com/company/riskcovrycom/" target="_blank">https://www.linkedin.com/
We are looking for people who:
1. Have a strong bias for action and value speed over perfection.
2. Make decisions with this ethos: Customer > Company > Team > Me
3. Thrive in a flat and open organization
4. Recognize that frugality is the key to efficiency
5. Are self-starters and have a natural tendency to own company and team goals
Job Location: Bangalore (Work from Home Based on Covid Safety Guidelines)
Industry Type: Insurance and Technology
Vacancy: 6 Positions
Experience: 3-4 Years
- Level 4 - 4no’s
- Level 3 - 1no’s
- Project coordinator
Additional Benefits: Insurance, PF, Gratuity,In house Psychologist and ESOPs for deserving candidates.
Roles & Responsibilities
- Experience with L2/L3 support, Service Management, Escalation management, KPI/SLAs tracking, measuring and reporting
- Ability to troubleshoot and provide resolution in a fast-paced environment
- Installing/ upgrading the database server and application tools.
- Good in creating support documentation – Runbook, troubleshooting guide, SOP
- Should be open to work towards issue resolution as priority tasks
- Ability to qualify issues, test them and provide resolution with the help of Dev/Engineering team
- Provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance.
- Solve database usage issues and malfunctions.
- Provide data management support for our users/clients
- Linux/Unix Operating System skills including
- Viewing and searching server log files
- Editor skills such as vi, vim, emacs etc
- Restart and trouble shoot servers not responding
- Copy files from remote servers
- Vhost and Access logs interpretation
Requirements, Desired Skills and Experience
- Hands-on experience in delivering results-driven solutions with proven business value.
- 3+ years of experience with Python/Perl/C or similar scripting.
- Familiar with queries, procedures, and query optimization
- Hands on experience with linux operating environment.
- Run simple scripts on linux preferably linux root as sudo
- AWS certification - preferred.
- Excellent interpersonal skills.
- Familiarity with working on an Agile/Iterative development framework.
- Self-starter with a positive attitude with the ability to collaborate with product managers and developers.
- Good to have knowledge of support tools – Freshdesk or similar tools
- Prior knowledge of Insurance domain is a plus
- Should be open to work over weekends and on holidays during emergencies

About Riskcovry
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Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
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Location: Gurgaon
Work Mode: On-site
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Terms: Permanent
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- Location: Gurgaon
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Company profile
We are the pioneering player in the FinTech industry in India in the institutional credit space. We have created a one of a kind online marketplace for institutional credit ‘CredAvenue’, bringing together issuers and lenders, while also participating in the marketplace through their own balance sheet. Within a short span of two years, CredAvenue has gained immense traction and boasts of multiple clients across sectors, 120+ investors across multiple segments and a high volume of credit deal closures. To read about the latest numbers we have clocked, please visit http://www.credavenue.com">www.credavenue.com.
We are backed by two of the leading global Private Equity firms and have also been successful in attracting high quality talent from some of the leading companies and universities globally. With the fundamentals in place, we are now gearing up for our next phase of high growth, and we are further building up our team to take the company to the next level.
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- Responsible for full software life-cycle, system design and development of front-end & back-end systems
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- An opportunity to play a formative role in an ambitious financial services marketplace spanning investment banking, debt capital markets, institutional finance, retail lending and asset management
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