Director Marketing

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

Roles and Responsibilities :-

● Test the overall system using appropriate testing techniques and

instruments.

● Applying the appropriate test measurements and metrics in the product.

● Execute all levels of testing (Integration, Regression and Sanity).

● Design and develop automation scripts when needed.

● Detect and track software defects and inconsistencies.

Skill set required :-

● critical thinking and analytical skills to examine bug reports and prioritize

necessary tests

● Logical and creative mindset.

● Should be able to work on testing tools and technologies.

● Knowledge of Software Development Life Cycle

● Knowledge of Software Test Life Cycle

Novumlogic Technologies Pvt. Ltd. is hiring Flutter Developer. As a Flutter Developer, you will create multi-platform apps for iOS and Android using Google's Flutter development framework. The primary focus will be on creating new experiences. You will additionally work on innovative new app projects.

Deep experience contributing to and managing high-scale production mobile apps. You must have a minimum of 3 years of previous experience in Flutter development.

 Responsibilities:

• Design and build sophisticated and highly scalable apps using Flutter
• Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS
• Translate and build the designs and Wireframes into high-quality responsive UI code
• Write efficient queries for core Data
• Use of Model-View-Controller (MVC) and Model-View-View Model-Controller (MVVM) as it relates to designing, developing architecture, and developing maintainable, testable, and functional software that meets product requirements
• Explore feasible architectures for implementing new features

Must have:

• 3 years of experience in building and deploying a moderately complex Flutter app
• Translating UI/UX designs into code
• Knowledge of Firebase
• Advanced debugging/testing/optimization
• Knowledge of Location Services, Notifications, Maps, REST API, and other common Android/IOS libraries
• Proficient understanding of code versioning tools, such as Git
• Proven ability to write readable code and create extensive documentation

Good To Have:

·        Fluency with Kotlin and/or swift

We are a thriving software development agency seeking a skilled Sales and Lead Generation Specialist to help us expand our business on Upwork and Fiverr. Your primary role will be to generate new sales leads, manage our profiles, and write engaging content to attract potential clients.

Key Responsibilities:

• Generate sales and leads by effectively utilizing Upwork and Fiverr.

• Manage and enhance our profiles on both platforms to increase visibility.

• Create compelling content for our profiles, highlighting our services and success stories.

• Communicate with potential clients to understand their needs and propose suitable marketing solutions.

• Stay updated with platform trends to maximize opportunities for lead generation.

Requirements:

• Proven experience in sales and lead generation, specifically on Upwork and Fiverr.

• Strong content creation and management skills.

• Excellent communication and negotiation skills.

• Familiarity with the IT industry.

What We Offer:

• Opportunity to work with a dynamic software development agency with a wide scope of projects.

• A low monthly fixed retainer cost with the potential for high commissions. We offer up to 20% commission on all business received from Fiverr and Upwork, depending on the size and scope of the work.

• A supportive and collaborative work environment.

We are looking for someone who is enthusiastic, results-driven, and has a keen eye for identifying and seizing business opportunities. If you are ready to contribute to our growth and thrive in a fast-paced, exciting environment, we would love to hear from you!

• Integrate data from various back-end services and databases
• Gather and refine specifications and requirements based on technical needs
• Create and maintain software documentation
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities

What are we looking for in the Ideal Candidate?

• Proficient in creating Web (Responsive) applications using Angular 8+, AngularJS/ React JS, JavaScript, JQuery.
• Experience developing/consuming REST APIs
• Knowledge of multiple back-end languages (e.g. Python) and JavaScript frameworks (e.g. Node.js)
• Familiarity with databases (e.g.MSSQL, MySQL), and UI/UX design
• Hands-on experience with code versioning systems like Git, SVN.
• A clear understanding of client requirements & design specifications
• Aggressive problem diagnosis and creative problem-solving skills
• Ability to work and thrive in a fast-paced environment, learn rapidly, and master diverse web technologies and techniques.

Attributes:

• Team player, Positive Attitude
• Proven ability to work well with others in a fast-paced, iterative product definition and development environment.
• Able to work independently with little direct supervision and take initiative and willing to mentor and solve problems

Technical Manager

Who we are?

At Edge, we believe simplifying employee data will help large corporates solve sub-optimal talent management problems. This data is more critical after the pandemic, as managing a remote workforce has shifted from optional to essential.

We have spent our last eight years understanding the workforce from the IT and BFSI industries. We have used this employee data to create a sophisticated intelligence. This brain behind our AI-based products is called EdGE graph™. We have used 11 million job descriptions and more than 30 million profiles to build the graph.

Our products like Pathfinder, Recruit and Mobility are deployed in IT companies like Wipro, HCL, UST Global, etc. and help them upskill, invest, and maintain their existing people. It has helped organisations improve their workforce availability, billing, allocations and drive straight bottom-line impacts. The new order of talent decisions helps us define, identify, and plan for a future-ready workforce.

We build end-to-end talent management products for organisations so that they have a 360-degree view of their talent supply chain. This helps them make informed talent decisions efficiently and build an intelligent workforce.

We built Edge Networks in 2012 in an apartment in Bangalore and soon, were supported by the National Skill Development Corporation of India (NSDC). We are a part of the NASSCOM Product Council and have been recognized by Gartner, Deloitte, Equidam, NVIDIA, Amazon as an innovative tech HR startup in various titles.

At Edge, we understand that modern companies that put the employees at the center of their workings, backed with data, will make their organisation productive. This is how we, at Edge, use tech for good.

Role: Technical Manager

As a Technical Manager, you will be responsible to ensure that your team performs within set technical guidelines by providing or co-authoring standard operating procedures. For this role, technical function weightage will be 60% and project management function weightage will be 40%.

Traits that you have

A team player – I know we only win if we all win. I recognise and value the different perspectives and skills my squad mates bring. It is not about being a hero but jumping in and contributing to the successful delivery of our mission.

An excellent communicator – I know and understand the importance of clear, on-time communication. My spoken and written communication skills stand out for clarity and conciseness.  

The customer’s biggest fan – I demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes.

A collaboration champion – I work closely with my colleagues to ensure alignment and champion the sharing of learning across teams.

Comfortable being uncomfortable – I am comfortable with uncertainty. I have the ability to effectively manage myself through ambiguity by making meaning, building relationships and creating clarity with my peers.

Continuous improvement junkie – I constructively challenge the status quo, I look for better ways of doing things and passionately advocate continuous improvement.

Committed to my own and others’ growth – I strive to stretch and grow myself and others by identifying my own development areas, seeking feedback, and providing feedback to others to help them learn and grow every day.

A problem solver – I am energised by tackling complex problems. I use my critical thinking, network, skills, knowledge, and available data to drive better outcomes for our customers and the product.

Commercially and Tech curious – I have a wide-angle lens. I am curious about what is happening in the external market and in emerging trends and innovations (technological and otherwise) and how we use this information to better inform our decisions and actions.

Risk savvy – I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the product’s overall risk and control environment.

Responsibilities:

Project Management role details:

• Lead a team of 5-10 software engineers.
• Create, own the software delivery schedules and software deliverables.
• Track and ensure completion of tasks on time by team members.
• Own the quality of delivered software and ensure thorough testing is done during software development.
• Provide project metrics and status reports using pre-established process.
• Ensure smooth functioning of team, mentor team members, growth of team members.
• Hold project status meetings and publish weekly status reports.
• Provide feedback and data for Annual Appraisal process of team members.
• Create or modify processes to ensure efficient running of projects.

Technical role details:

• Understand product requirements clearly and translate into User stories, Sprints.
• Track project status in JIRA and bring high visibility into project status.
• Provide technical guidance to team members when difficult problems are met e.g evaluating alternative approaches, optimizing software, troubleshooting live issues.
• Review code, merge into production branches, resolve conflicts considering common code base guidelines.
• Interface with product, data science teams independently and arrange for required support for the development team. Understand and clear blockages faced by developers.
• Coordinate with DevOps team, plan and arrange for infra requirements deployments.
• Plan sprints, releases, allocate resources, and track sprint execution on a day-to-day basis.
• Ensure project documentation is captured and updated regularly.

Role Skills:

• General requirements
  • Should have 10+ years of total experience in software development and project management functions put together.
  • Have minimum people management experience for 2 or more years handling team size of 5 or more team members.
  • Strong experience across various stages of software development lifecycle involving requirements gathering, software design, coding, testing, deployment, and maintenance.
  • Should be a strong team player.
  • Strong experience with project management tools JIRA knowledge is a plus.
  • Good understanding of agile methodologies preferably Scrum.

• Technical requirements
  • Create release delivery schedules and make delivery time estimates.
  • Understand technical requirements and software design in a detailed manner to plan for features, validate schedules and estimates.
  • Good working knowledge of Python, Java, or any enterprise grade languages.
  • Good knowledge in RDBMS or NOSQL databases.
  • Good understanding of GIT and best practices of SCM tools.
  • Cloud working experience with either AWS or Azure or GCP.
  • Should have a basic understanding of DevOps tools and practices.
  • Should be able to learn new skills on a need to basis e.g., docker, Jenkins, Kubernetes, etc.
  • Basic understanding of frontend stack e.g., ReactJS, Vue, Angular or equivalent.

Why should you join us?

We are concerned not only with the growth of the company, but each other’s personal and professional growth, too. We are transparent, open and have a collaborative work environment. And above all, you need to bring your best. The rest does not really matter. With WFH becoming more normalized, you best believe we have been sharing our favorite ways to prioritize a healthy work-life balance at home (Netflix, anyone?).

Location - Bangalore
Type - Permanent, Full Time

Job Description

• Develop p2p infrastructure systems to support blockchain interoperability
• Improve engineering standards, tooling, and processes
• Coding with concurrency, efficiency and scalability as primary motive
• Rigor on Unit testing, coverage and best practices
• Document systems, build runbooks, and automate those processes
• Being hands on by writing, testing, and deploying high-performance networking code.

Required qualifications

1+ years of experience in Golang, Strong knowledge of Go programming language, paradigms, constructs, and idioms, willingness to learn on the go, ability to write clean code, a strong sense of responsibility.

Tech Stack

Go, git, linux, bash, ability to work with Docker.

Nice to have

Experience developing in c++, cryptography and system software development experience,understanding of design patterns, understanding of operating systems, networks.