Supply Chain Executive

About SwitchKart Technology Private Limited

Switchkart Technology Pvt. Ltd. is a fast-growing company specializing in purchasing and reselling pre-owned mobile phones. We are committed to offering customers convenient, reliable, and value-driven solutions for upgrading and recycling their devices.

Our Founder & Director previously founded Fydox Technologies Pvt. Ltd. in 2019, which became one of India’s largest buyers of pre-owned mobile phones from e-commerce platforms such as Flipkart and Amazon. Building on that expertise, Switchkart aims to set a new benchmark in the pre-owned mobile device market—through tighter quality checks, smarter sourcing strategies, and unwavering customer trust.

We are looking for highly enthusiastic professionals who can take ownership of this role, manage inventory operations efficiently, and ensure accuracy across all inventory processes.

Key Responsibilities

Inventory Management: Maintain accurate records of incoming and outgoing mobile devices and accessories in ERP systems.

Stock Monitoring: Track stock levels, identify shortages, and coordinate with procurement and warehouse teams for replenishment.

GRN & Documentation: Ensure proper Goods Receipt Note (GRN) entries and maintain inventory documentation accurately.

Quality Coordination: Coordinate with QC/FQC teams to ensure devices are properly tagged and stored after inspection.

Stock Audits: Conduct regular physical stock checks and reconcile discrepancies with system records.

Dispatch Coordination: Work closely with logistics and sales teams to ensure timely order fulfillment and dispatch.

Reporting: Prepare daily/weekly inventory reports including stock movement, aging stock, and variance reports.

System Updates: Ensure all inventory movements are updated in ERP/Zoho systems in real time.

Qualifications & Skills

Education: BBA / B. Com / Any Graduate in Business, Supply Chain, or related field.

Experience: 0–1 years in inventory, warehouse, logistics, or e-commerce operations (freshers with strong aptitude are welcome).

Languages: Fluency in Kannada, English, and Hindi is mandatory.

Skills: Strong attention to detail, proficiency in MS Excel and ERP systems, good coordination skills, and ability to work in a fast-paced environment.

Key Attributes

High level of ownership and accountability

Strong organizational skills

Ability to multitask and prioritize effectively

Integrity and discipline in handling inventory

Team player with problem-solving mindset

How you will work

You own the execution on your brands. Nobody will chase you for status, and nobody will hand you a process for a situation you have not seen before. You build it, write it down, and the next brand goes live faster because of it.

Expect the first few fortnights to be manual. Trackers maintained by hand, follow-ups by phone, reports rebuilt every week. What we want you doing alongside that is noticing which of it should never be manual again: the same status update, the same device reconciliation, the same weekly report.

You will be encouraged to automate those yourself with the AI and workflow tools available to you, rather than waiting on an engineering sprint. You will not be doing this alone. Sales, Product, Engineering, AI and Logistics teams sit around you and will build what you ask for. What nobody will do is tell you what to ask for.

What you will do

• Run brand and store onboarding. Work with the client's point of contact to collect store, employee and device details. Plan the go-live, run the store training, track timelines, and keep the implementation tracker honest.
• Own devices and logistics. Allocation, mapping, dispatch, delivery, replacement and recovery. Keep accurate records of active, faulty, spare and returned devices, and stay on top of couriers and vendors until things actually arrive.
• Watch the daily operations.- Monitor recordings and data uploads, track store and salesperson activity, and spot the gap before the client does. Handle escalations, and follow up internally until the issue is actually closed rather than acknowledged.
• Report accurately. -Daily and weekly operational reports on adherence, recordings, store activity and device health. This is heavy Excel and Sheets work: pivot tables, lookups, QUERY, FILTER. The numbers have to be right, because people make decisions on them.
• Coordinate with clients. -Be the operational contact for the brand's teams. Share updates, understand what they are asking for, and make sure every commitment you make is one that gets delivered.
• Coordinate the team.- Allocate tasks across the operations and implementation team, track completion, run regular reviews, and help new joiners get up to speed on how things are done.
• Improve and automate the process. -Write the SOPs and checklists, kill the repetitive manual work, and make each implementation cleaner than the last.

What we are looking for

1. Must have 3 to 5 years in operations, implementation, project coordination or customer success operations
2. A logistics or e-commerce background is the closest match to what this job actually asks for, and is what we would prefer
3. Strong Excel and Google Sheets. Formulas, pivot tables, VLOOKUP or XLOOKUP, QUERY and FILTER should be things you use, not things you have heard of
4. Relentless follow-up. Most of this job is making sure something that was promised actually happened
5. Good communication and the confidence to handle a client escalation without needing somebody senior on the call
6. Fluent English and Hindi. A third Indian language counts for a lot, since you will be talking to store teams and not only to HQ
7. Ownership. You should be the person others stop following up with, because you have already closed it

Good to have

• Basic SQL, or experience writing report requirements for a technical team
• Used LLMs for daily tasks, both professional and personal
• Exposure to SaaS, AI or a startup environment, and to hardware deployed in the field
• Experience coordinating a small team, or running several clients and projects at once

The role

Every insight we produce starts with a working device on a shop floor. Getting it there, and keeping it working, is this job.

You build and pack the YoYo Retail Kits, check every device and accessory before it leaves, get them dispatched and delivered, and keep the inventory records straight. Once a store is live, you are also the person they call. A device not charging, a kit short of an accessory, a salesperson who cannot get something working. You pick up, you find out what is wrong, and you get it fixed.

It is detailed work and it is not glamorous. A wrong count in a kit or a shipment nobody chased becomes a store that cannot go live on time. 

How you will work

Nothing here moves unless you move it. Couriers will not update themselves, and a pending issue will sit pending until you pick up the phone. The people who do well in this job are the ones who close things rather than report them. You will work closely with the Technical Assistants on the ground, with the Operations Manager on anything that needs escalating, and directly with store teams once they are live. Most of what you need will not come to you. You will have to go and ask for it.

A lot of this job is currently tracked by hand. If you spot something that should not be manual any more, say so. We would rather fix it than have you keep doing it. 

What you will do

• Prepare and pack the kits. Build YoYo Retail Kits to what the deployment needs. Verify devices, accessories and quantities before anything is dispatched, because a short kit is found at the store and not in the warehouse
• Keep the inventory honest. Maintain records of devices, kits and accessories. Know what is active, what is faulty, what is spare and what is out for replacement, without having to go and count.
• Run last-mile logistics. Coordinate dispatch, track shipments, and follow up with logistics partners on anything delayed or pending until it actually lands.
• Handle replacements, returns and recoveries. Get faulty devices back, get working ones out, and keep the mapping correct through all of it. 
• Support live stores. When a store hits a problem after go-live, connect with their team, understand the issue and resolve it. Loop in a Technical Assistant when it needs someone on the ground. 
• Maintain the trackers. Devices, kits, shipments, TA activity and deployments. These are what everyone else plans from, so they have to be current.
• Support new deployments. Make sure everything operational for a new store or brand is done on time, and escalate anything critical to the Operations Manager early rather than late.

What we are looking for

Must have

• 1 to 3 years in operations, logistics, field operations or inventory management
• Basic Excel and Google Sheets. You should be comfortable maintaining a tracker and spotting when something in it does not add up 
• Attention to detail. Counts, mappings and serial numbers have to be right the first time 
• Relentless follow-up. Most of this job is making sure something that was promised actually happened 
• Good communication. You will be talking to couriers, store staff and technical assistants in the same hour 
• Fluent Hindi, plus two South Indian languages, preferably Kannada and Tamil. You will be speaking to store teams directly, in whatever they speak on the floor
• Comfort working hands-on with devices, packaging and inventory 

Good to have 

• Experience with hardware, electronics or any inventory that has serial numbers attached to it
• Exposure to e-commerce or last-mile delivery operations
• Any experience supporting customers over phone or WhatsApp 
• Comfort with AI or automation tools to cut down repetitive tracker work

• Coordinate daily operational activities and ensure smooth workflow.
• Track tasks, deadlines, and follow-ups.
• Maintain records, trackers, and process documentation.
• Coordinate with internal teams to ensure timely completion of tasks.
• Identify pending tasks and escalate issues when required.

Industry: Logistics / Freight Forwarding / Supply Chain

Key Responsibilities:

Manage day-to-day logistics and freight forwarding operations.

Handle Import/Export, Air & Sea Freight and transportation activities.

Coordinate with clients, shipping lines, airlines, transporters, CHA and vendors.

Manage customer relationships and resolve shipment-related issues.

Develop new business opportunities and maintain existing clients.

Prepare quotations, negotiate rates and close business.

Monitor shipment costs, revenue and profitability.

Lead and manage the sales/operations team.

Ensure timely documentation, shipment movement and delivery.

Maintain MIS and operational reports.

Ensure compliance with customs and freight-forwarding procedures.

Requirements:

Graduate in any discipline.

5–10 years of relevant experience in Logistics/Freight Forwarding.

Strong knowledge of Import & Export, Air/Sea Freight and Customs Clearance.

Excellent communication, negotiation and customer-handling skills.

Strong leadership and team-management abilities.

Good knowledge of MS Excel/Office.

Preferred: Candidates with experience in Freight Forwarding + Sales/Operations + Customs/CHA will be preferred.

Starbond is seeking a highly motivated and experienced Supply Chain Manager to oversee the end-to-end operations of our eCommerce supply chain. This remote position requires a dynamic individual with a strong background in supply chain management, particularly within the eCommerce sector, who is eager to contribute to our fast-growing organization.

Key Responsibilities

• Supply Chain Management: Oversee end-to-end eCommerce supply chain operations, ensuring smooth procurement to customer delivery.
• Outsourced Manufacturing: Manage and coordinate outsourced manufacturing operations, ensuring alignment with company standards, quality, and timelines.
• Cross-Functional Collaboration: Collaborate with internal teams (Purchasing, Marketing and Sales) and external partners (suppliers, freight forwarders) for resource optimization and profitability.
• Performance Measurement: Identify reporting needs and deliver concise, accurate reports. Lead the team in implementing best practices and measuring performance using KPIs.
• Data Reporting: Prepare clear, informative business reports for colleagues and management.
• Warehouse & Logistics Expertise: Act as a subject matter expert, aiding in KPI compliance across warehouse functions.
• Continuous Improvement: Drive process enhancements, accuracy improvements, and supply chain efficiency through the development, maintenance and upkeep of SOPs.
• Quality Assurance: Ensure products meet customer expectations upon leaving the warehouse.
• Technology Oversight: Implement and Manage eCommerce supply chain (MRP, ERP, WMS, KATANA and EDI) tech and fulfilment network.
• Cost-Efficient Distribution: Optimize distribution and freight practices.
• Inventory Management: Monitor and optimize inventory levels.
• Cost Studies: Lead cost reduction studies and seek ongoing improvement opportunities.
• Professional Growth: Stay updated on industry trends and best practices.

Qualifications (Mandatory)

• eCommerce Supply Chain Experience: 4+ years of experience.
• Education: Bachelor's degree in Business or Transportation & Logistics.
• Warehouse Knowledge: Strong understanding of warehouse processes.
• Certification: Certified Six Sigma Black Belt or higher.
• Interpersonal Skills: Excellent collaboration skills with cross-functional teams.
• Project Leadership: Demonstrated project leadership and issue resolution.
• Communication Skills: Strong written, verbal, and presentation abilities.
• Problem-Solving: Quick and sound judgment in issue resolution.
• Adaptability: Ability to excel in a fast-paced environment.
• Organization & Decision-Making: Exceptional organizational and decision-making skills.
• Data Analysis: Proficiency in data analysis tools, including Google Sheets and MS Excel.
• Results-Driven: Proactive approach, driven by results, and willing to take ownership of challenges.

Working Hours: Pacific Standard Hours (night shift)

Company Website: https://starbond.com/

Location: Chennai (On-site)

Experience: Minimum 2+ years in e-commerce operations

About the Company

A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.

Role Overview

The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.

Key Responsibilities

• Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
• Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
• Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
• Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
• Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
• Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
• Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.

Desired Skills & Competencies

• Strong knowledge of e-commerce operations and marketplace workflows
• Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
• Analytical mindset with problem-solving orientation
• Excellent communication and stakeholder management skills
• Ability to work on-site in Chennai with cross-functional teams

Education

• Bachelor’s degree in Business, Commerce, or related field
• MBA preferred but not mandatory

Note: The interested professionals with relevant experience should be currently based in South India.

AM:PM is a short form vertical video news platform for Gen Z and millennials. Daily video newspaper at 7:30am. Eleven beats. Every story runs both sides, fact checked.

Editorial decides what gets published. You make sure the organisation runs so it happens on time, every day.

What you do

• Run day to day operations across the org, so every team has what it needs to work without friction
• Plan shift rosters, manage leaves and attendance, and arrange backup when someone does not turn up
• Onboard new joinees across teams, get their systems, access, and paperwork ready from day one
• Keep track of how many stories are in progress and how many are done, and flag to the senior editor early if the day is running short
• Check in on the night desk through the night to confirm the shift is staffed and on schedule
• Run the morning handover so the day team knows what got published and what is pending

What you need

• 2 to 4 years in operations, production coordination, or office and admin management
• Has done this at an early stage company or a newsroom, where the job has no fixed boundaries
• Available for night checks, with the bulk of the role in regular hours
• Good with people, able to follow up firmly without being difficult
• Organised, reliable, and calm when things go wrong

*Position: Ocean Pricing Coordinator*

*Required Qualifications & Experience*

- Bachelor’s degree in Logistics, Commerce, Business Administration, or a related field.

- 1–3 years of experience in freight forwarding pricing and ocean operations.

- Strong understanding of Incoterms.

- Knowledge of shipping documentation and local and international carrier markets.

*Required Skills*

- Strong negotiation skills.

- Excellent communication skills.

- Strong analytical abilities.

- Proficiency in Microsoft Excel.

Job Description – Logistics Sales Executive

Location: Chennai

Experience: 2–4 Years

Salary: 35,000-50,000 Monthly

Employment Type: Full-Time

Key Responsibilities

- Identify and develop new business opportunities in freight forwarding and logistics services.

- Generate leads through calls, emails, LinkedIn, references, and other business development channels.

- Contact potential customers and understand their import, export, sea freight, air freight, customs clearance, and transportation requirements.

- Prepare and share competitive freight quotations with customers.

- Coordinate with the pricing and operations teams to provide accurate rates and solutions.

- Build and maintain strong relationships with existing and potential customers.

- Follow up regularly on quotations, enquiries, and pending business opportunities.

- Convert qualified leads into confirmed shipments and achieve assigned sales targets.

- Maintain customer and sales records, enquiry status, quotations, and follow-up reports.

- Coordinate with operations teams to ensure smooth execution of confirmed shipments.

- Monitor market trends, customer requirements, and competitor activities.

- Attend customer meetings and make business presentations when required.

- Ensure timely communication and professional handling of customer queries.

Key Skills

- Logistics & Freight Forwarding Sales

- Sea Freight & Air Freight Knowledge

- Import & Export Logistics

- Lead Generation & Business Development

- Customer Relationship Management

- Quotation & Rate Negotiation

- Follow-up & Sales Conversion

- Good Communication & Negotiation Skills

- MS Excel & MS Office

- Target-Oriented Approach

Qualification

Bachelor's degree in Commerce, Logistics, Supply Chain Management, Business Administration, or any related field.

Experience:

• of freight forwarding in Logistics sales and marketing: 2 years (Required)

Work Location: In person