SuiteScript Developer

Job Title

International Technical Support Engineer (SaaS)

Job Summary

You will provide technical support for a cloud-based SaaS product to users/customers across multiple countries/time zones. Your primary goal is to ensure high availability, smooth user experience, fast resolution of issues, and maintaining strong customer satisfaction. You’ll work closely with product, development, and customer success teams to improve product quality and user experience.

Key Responsibilities

• Respond to and resolve technical issues reported by international customers via email, chat, phone, or ticketing system.
• Troubleshoot problems related to software, networking, API integrations, permissions/authentication, cloud infrastructure, performance issues, etc.
• Guide customers through onboarding, configuration, and usage of the SaaS product.
• Reproduce customer-issues in test or staging environments to isolate root-causes.
• Document issues clearly (logs, steps to replicate, environment details) and maintain a well-organized knowledge base / FAQ / help documentation.
• Escalate complex or urgent issues to engineering or senior teams when required.
• Monitor usage metrics, application performance, system health, and proactively identify potential issues.
• Collaborate with cross-functional teams (Product, QA, DevOps, Infrastructure) to share feedback from customers, suggest product improvements, and ensure quality.
• Ensure compliance with SLAs (response time, resolution time) and maintain customer satisfaction/performance metrics.
• May require working in shift rotations / out-of-hours support to cover global customers.
• Assist in validation/testing of new features / releases from a support perspective to catch potential edge cases.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology or related field (or equivalent experience).
• Proven experience (2-5+ years) in technical support or helpdesk roles for SaaS or cloud-based applications.
• Strong problem-solving skills, ability to dig into logs, trace issues back to root causes.
• Good knowledge of APIs, integrations, web technologies (e.g., HTTP, REST), authentication & authorization protocols (e.g. OAuth, SAML) is a plus.
• Familiarity with cloud infrastructure (AWS, Azure, GCP) or managed SaaS deployment environments.
• Comfortable using monitoring / logging tools and dashboards.
• Experience with ticketing systems (Zendesk, Freshdesk, Jira etc.) and remote support tools.
• Excellent verbal and written communication skills in English; additional language skills preferred if supporting non-English markets.
• Customer-oriented mindset: patience, clarity, empathy.

Preferred / Nice-to-Have

• Basic scripting or debugging skills (e.g. Python, Bash) to assist in automating tasks or analyzing issues.
• Experience with database queries (SQL or NoSQL) to investigate data layer issues.
• Exposure to performance monitoring / APM tools (New Relic, Datadog, etc.).
• Familiarity with cloud security, identity management, permissions.
• Prior experience supporting enterprise customers, or in B2B SaaS.
• Knowledge of ITIL or other support best practices.

Working Conditions

• Rotational shifts / flexible hours to cover international time zones.
• Remote work capability or hybrid/office based (depending on company).
• May need to coordinate across teams in different geographies.
• Occasional pressure from incident or outage response, requiring calmness under stress.

KPIs / Metrics

These are often used to measure performance in this role:

• First response time
• Resolution time
• First contact resolution rate
• Customer satisfaction (CSAT)
• Ticket backlog / open tickets
• Escalation frequency
• Number of repeat issues / recurring problems

If you like, I can generate a job description version specific for companies in India, with salary estimates, or for senior / junior levels. Do you want me to prepare that?

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What We’re Looking For

As a Senior AI/ML Engineer at Meltwater, you’ll play a vital role in building cutting-edge social solutions for our global client base within the Explore mission. We’re seeking a proactive, quick-learning engineer who thrives in a collaborative environment.

Our culture values continuous learning, team autonomy, and a DevOps mindset. Meltwater development teams take full ownership of their subsystems and infrastructure, including running on-call rotations.

With a heavy reliance on Software Engineering in AI/ML and Data Science, we seek individuals with experience in:

• Cloud infrastructure and containerisation (Docker, Azure or AWS – Azure preferred)
• Data preparation
• Model lifecycle (training, serving, registries)
• Natural Language Processing (NLP) and Large Language Models (LLMs)

In this role, you’ll have the opportunity to:

• Push the boundaries of our technology stack
• Modify open-source libraries
• Innovate with existing technologies
• Work on distributed systems at scale
• Extract insights from vast amounts of data

What You’ll Do

• Lead and mentor a small team while doing hands-on coding.
• Demonstrate excellent communication and collaboration skills.

What You’ll Bring

• Bachelor’s or Master’s degree in Computer Science (or equivalent) OR demonstrable experience.
• Proven experience as a Lead Software Engineer in AI/ML and Data Science.
• 8+ years of working experience.
• 2+ years of leadership experience as Tech Lead or Team Lead.
• 5+ years strong knowledge of Python and software engineering principles.
• 5+ years strong knowledge of cloud infrastructure and containerization.
• Docker (required).
• Azure or AWS (required, Azure preferred).
• 5+ years strong working knowledge of TensorFlow / PyTorch.
• 3+ years good working knowledge of ML-Ops principles.
• Data preparation.
• Model lifecycle (training, serving, registries).
• Theoretical knowledge of AI / Data Science in one or more of:
• Natural Language Processing (NLP) and LLMs
• Neural Networks
• Topic modelling and clustering
• Time Series Analysis (TSA): anomaly detection, trend analysis, forecasting
• Retrieval Augmented Generation
• Speech to Text
• Excellent communication and collaboration skills.

What We Offer

• Flexible paid time off options for enhanced work-life balance.
• Comprehensive health insurance tailored for you.
• Employee assistance programs covering mental health, legal, financial, wellness, and behavioural support.
• Complimentary Calm App subscription for you and your loved ones.
• Energetic work environment with a hybrid work style.
• Family leave program that grows with your tenure.
• Inclusive community with professional development opportunities.

Our Story

At Meltwater, we believe that when you have the right people in the right environment, great things happen.

Our best-in-class technology empowers 27,000 customers worldwide to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions.

Our award-winning global culture drives everything we do. Employees can make an impact, learn every day, feel a sense of belonging, and celebrate successes together.

We are innovators at the core who see potential in people, ideas, and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions.

• 2,200+ employees
• 50 locations across 25 countries

We are Meltwater. We love working here, and we think you will too.

"Inspired by innovation, powered by people."

we are looking for a SAP Fiori Consultant with a minimum of one year of experience. The ideal candidate will have real-time exposure to SAP Fiori and a strong ability to understand and solve client requirements.

For your reference, I have attached the detailed job description for this position.

Please review the attached description and identify suitable candidates within the next two days. We appreciate your help in finding the best candidate for this role.

SAP Fiori Consultant (1+ Years Experience)

Job Description:

An SAP Fiori Consultant with 1+ years of experience will play a key role in designing, developing, and implementing user-friendly applications based on SAP Fiori guidelines. and collaborate with various teams to ensure a smooth user experience for SAP functionalities.

Responsibilities:

* Participate in the Fiori application lifecycle, including gathering requirements, designing prototypes, developing applications, and testing deployments.

* Work with business analysts and solution architects to understand user needs and translate them into Fiori application functionalities.

* Develop Fiori applications using SAP UI5 framework and adhering to Fiori design principles. This may involve building transactional apps, analytical apps, or fact sheets.

* Configure Fiori launchpads, tiles, and navigation targets to optimize user workflows.

* Integrate Fiori applications with SAP Gateway and OData services to retrieve and manipulate data effectively.

* Conduct unit testing and participate in code reviews to ensure application quality and maintain coding standards.

* Stay up-to-date on the latest Fiori features and best practices.

Qualifications:

* Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).

* 1+ years of experience working as an SAP Fiori Consultant or a similar role.

* Strong understanding of SAP Fiori architecture, design principles, and best practices.

* Experience with SAP Gateway and OData services.

* Excellent communication and collaboration skills.

* Ability to work independently and as part of a team.

Certifications in SAP Fiori or SAP UI5.is an added advantage.

Role Description

We are seeking an experienced and strategic Project Head – Marketing to lead the marketing and

launch activities of real estate projects in Pune. This role demands a strong network of media

vendors, sharp media planning capabilities, excellent vendor management skills, and an innovative

approach to promotions, budget optimization, and brand visibility. The role will involve collaborating

with cross-functional teams to ensure marketing efforts align with business objectives.

Key Responsibilities:

 Project Launches:

Drive end-to-end marketing strategies for new real estate project launches, ensuring

maximum visibility and lead generation.

 Media Planning & Vendor Management:

Plan, negotiate, and execute 360° media campaigns (offline & online) through a strong

network of media vendors in Pune. Drive 360-degree marketing campaigns including digital,

ATL, BTL, and influencer marketing.

 Network Development:

Build and maintain strong relationships with media houses, influencers, celebrity management

agencies, and promotional partners.

 Budget Planning & Cost Management:

Prepare, allocate, and manage marketing budgets efficiently, ensuring optimum returns on

investment.

 Creative Oversight:

Provide creative direction in advertising, branding, and campaign design; ensure design

aesthetics align with brand guidelines and market expectations.

 Negotiation & Procurement:

Lead negotiations with vendors, media partners, and promotional agencies to secure

competitive pricing and service excellence.

 Cross-functional Coordination:

Collaborate with sales, design, digital, and external agencies to ensure seamless execution of

marketing initiatives.

 Performance Tracking:

Monitor and report on campaign performance, visibility metrics, and lead generation

outcomes.

Key Skills & Competencies:

 Proven experience in real estate project launches.

 Strong network of media vendors in Pune (essential requirement).

 Knowledge of media houses, influencer marketing, and celebrity engagement strategies.

 Expertise in budget planning, media buying, and cost optimization.

 Strong creative sensibility for ad layouts, creatives, and media placements.

 Excellent negotiation, communication, and project management skills.

 Ability to multitask and handle multiple projects simultaneously under tight deadlines.

Candidate Profile:

 Experience: 4+ years in real estate marketing or large-scale event/media management

(Pune market experience preferred).

 Education: Bachelor’s degree in marketing, Mass Communication, Business Administration,

or related field. MBA preferred.

 Location Flexibility: Based in Pune with local market expertise.

 Personal Traits: Dynamic, detail-oriented, proactive, strong leadership and interpersonal

skills.

About the Role:

We are looking for a Salesforce Upwork Bidder who has hands-on experience bidding on Salesforce-specific projects on Upwork or other freelance platforms. This is an onsite role based out of Noida (Sector 62) and requires strong communication, sales mindset, and familiarity with the Upwork ecosystem.

---

Key Responsibilities:

Bid on Salesforce CRM projects via Upwork (mandatory).

Write customized proposals tailored to client needs.

Communicate with clients, understand their technical requirements, and work with delivery teams for smooth project execution.

Identify new business opportunities and build long-term client relationships.

Follow-up consistently to convert leads into active deals.

---

Requirements:

1–3 years of experience in Upwork bidding, especially for Salesforce or CRM-based projects.

Understanding of Salesforce products (Sales Cloud, Service Cloud, Apex, etc.) is a big plus.

Strong communication, proposal writing, and negotiation skills.

Self-motivated and target-driven.

Must be open to working onsite in Noida (WFO only).

---

Nice-to-Have:

Prior experience in IT Sales/Pre-sales.

Knowledge of other CRM tools like HubSpot, Zoho (not mandatory).

---

Why Join Us?

Work closely with a growing Salesforce delivery team.

Opportunity to build a full-fledged sales team around this vertical.

Exposure to global clients via freelance platforms.

Responsibilities

• Writing clean, high-quality, high-performance, maintainable code
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements
• Responsible for the product development and maintenance
• Analyze and resolve performance bottlenecks

Requirements

• 3+ Years of experience in Web Application Development
• Should excel in working with large-scale applications and frameworks
• Expert in Programming using Angular 8/10/11, Web API
• Should have knowledge in Relational and Non-Relational databases (NO SQL).
• Strong knowledge of SDLC methodologies – Agile/Scrum
• Very good development skills in front end technologies/javascript.
• Good understanding of Object-Oriented Programming, Design Concepts & Unit Testing
• Good understanding of Web Security Concepts

Responsibilities

• Preferred 1-3 years experience as Laravel Developer.
• Proven experience using PHP framework Laravel
• Troubleshooting issues in the implementation and debug builds.
• Writing server-side web application logic, back-end components, connect the application with other web services & support the front-end developers.
• Ability to perform UI/backend tests to optimize performance.
• Guide and Mentor other developers
• Hands-on experience in building and integrating API.
• Hands on experience in backend and frontend technologies.

Requirements:

• A degree in programming, computer science, or a related field.
• Excellent knowledge of PHP MVC architecture and OOP programming style.
• Proficiency in HTML and JavaScript.
• Knowledge of database design and querying using SQL.
• Practical experience using the MVC architecture.
• A portfolio of applications and programs to your name preferred.
• Must be able to fix bugs and errors and develop scalable apps
• Problem-solving skills and critical mind set.
• Ability to lead teams.
• Ability to work individually and handle clients.

We have a very urgent requirement with our client, please go through the job details and if interested do send us your updated resume and feel free to reach me.

Role: Functions Developer (Embedded c - Algorithm / Driving Functions Development)

Location: Hyderabad

Fulltime

Job Description:

• Design and development of automotive feature/function software/components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems
• Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
• Participate in SW requirement generation, SW architecture, detailed design etc.

Requirement:

• 3-7 years of experience in development of Algorithm & Functions for advance driver assist systems (ADAS), Autonomous driving (AD)
• Development experience with safety critical systems
• Experienced in development using MATLAB Simulink, TargetLink, Stateflow
• Experience in modelling and validation of control systems
• Knowledge of SIL, Performance Test, Functional testing
• Embedded software development using C, C++
• Issue management and version control
• Knowledge of ASPICE processes, Static analysis, MISRA checks etc.
• Strong written and verbal communication skills
• Proactive approach for problem solving

Good to have:

• Knowledge of ADAS/AD functions (ACC, TSR, AEB, LCA etc), Data Analysis
• Experienced in managing and authoring of function specification requirements
• Familiarity with AUTOSAR RTE

Nice to have:

• AUTOSAR, Functional Safety (ISO26262) exposure
• Scripting Knowledge - Python, MATLAB
• Working knowledge of automotive protocols like CAN, Ethernet etc.

Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels. 

We are the first open-source test automation platform built out of India and competing with global giants. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Job Description:

As a Senior Account Executive, being part of an excellent sales team of A-Players, you will find an environment of immense learning & growth! Come & be a part of one of the fastest-growing global Dev Infra companies!

This will be a hands-on position in a typical start-up environment, so we are looking for a motivated self-starter who isn't afraid to roll up their sleeves and experiment quickly to achieve the goals. 

What you will be doing:

• Consistently meet & exceed sales quota. 
• Educate and nurture prospects, conduct a demo with each lead, share what Testsigma does, and employ a value-based solution selling methodology to drive these leads through a high-velocity pipeline.
• Execute all phases of the pipeline, and push deals through the sales cycle towards closure.
• Build a robust pipeline to meet quota consistently.
• Lead customers through an end-to-end sales cycle in collaboration with Pre-Sales and Support teams.
• Manage the entire sales lifecycle from customer engagement, POC and contract negotiation.
• Develop executive relationships to expand revenue potential.
• Articulate Testsigma's' value proposition clearly and effectively to potential clients while understanding the competitive landscape. 
• Demonstrate a sound understanding of how the overall business solution is positioned, deployed and supported. 
• Work with all levels of GTM leadership to continuously improve processes like territory planning, lead/pipeline/opportunity management and KPIs.
• Maintain excellent data discipline in salesforce.com for your book of business
• Responsible for global geography for now.

Qualifications:

• 6 to 10 years of experience selling complex technology products.
• Minimum 4 years in the end-to-end sales process, including closing as an AE
• Experience in driving B2B sales growth, preferably in a technology/product environment (in SaaS industry preferred), selling to a technical audience.
• End-to-end sales experience managing complex sales cycles requiring stakeholder mapping, running technical proofs-of-concept in collaboration with a Solutions Engineer, price negotiations.
• Experience selling Enterprise level deals, selling to C-suite 
• Consistent success with sales quota attainment
• Exceptional communication, problem-solving and collaboration skills
• Experience managing the sales cycle from business champion to the C-level
• Strong prospecting skills
  
  Note: Candidates from SAAS, Technoly product background prefered. 
  
  Territory : North America (Night shift)

Roles and responsibilities

• • Develop well-designed, performant and scalable microservices
  • Write reusable, testable, and efficient code that follow software development best practices
  • Integrate data storage solutions including databases, key-value stores, blob stores, etc.
  • Expose business functionality to frontend/mobile applications and partner systems through secure and scalable APIs.
  • Build integrations with 3rd party applications through apis’ to ingest and process data
  • Ensure security and data protection aspects within the applications
  • Contribute to devops by building CD/CI pipelines to automate releases
  • Ensure high performance and availability of distributed systems and applications
  • Interact directly with client project team members and operational staff to support live customer deployments and production issues.

• 4+ years of experience in developing applications using Scala and related technologies.
• Thorough understanding of multithreading concepts and async execution using Actor model.
• Thorough understanding of Play framework, GraphQL and GRPC technologies.
• Experience in using DAL and ORM (Object Relational Mapper) libraries for data access.
• Experiencing in developing and hosting APIs and integration with external applications.
• Experience in building data models and repositories using relational and NoSql databases.
• Knowledge of JIRA, Bitbucket and agile methodologies.
• Good to have knowledge of AWS services like Lambda, dynamodb, kinesis and others.
• Understanding of fundamental design principles behind a scalable application.
• Familiarity with event-driven programming and distributed architectures.
• Strong unit test and debugging skills
• Affinity for learning and applying new technologies and solving new problems
• Effective organizational skills with strong attention to detail
• Experience in working with docker is a plus
• Comfortable in working with Unix/Linux environment
• Strong communication skills — both written and verbal