Animator

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

• Strong expertise in Java 8+, Spring Boot, REST APIs.
• Strong front-end experience with Angular 8+, TypeScript, HTML, CSS.
• Experience with SQL/NoSQL databases (MySQL, PostgreSQL, MongoDB, etc.).
• Hands-on with Git, Maven/Gradle, Jenkins, CI/CD.
• Knowledge of cloud platforms (AWS) is an added advantage.
• Experience with Agile/Scrum methodologies.
• Domain Expertise (ADDED): Proven experience working on Auto-Loan Management Systems (LMS), Vehicle Finance, or related banking/NBFC solutions.

Identify and generate new leads through calls, emails, and networking • Understand the client requirements and pitch the product to the customer accordingly. • Maintain good relationships with existing clients. • Schedule meetings or product demos with interested customers. • Conduct the demoes with the prospective customers either virtually or on field. • Follow up on leads and close sales deals • Achieve monthly targets • Maintain records of sales activities and customer interactions • Work closely with the sales and marketing team

Position: Java Angular Full Stack Developer

Experience: 2–10 Years

Location: Mumbai

Joining Preference: Immediate Joiners Only

About the Role

We are looking for skilled Java Angular Full Stack Developers to join our growing technology team in Mumbai. The ideal candidate should have strong experience in backend development using Java and Spring Boot along with frontend development using Angular. Candidates who can join immediately or within short notice periods will be preferred.

Key Responsibilities

• Design, develop, and maintain scalable full stack applications.
• Build responsive UI components using Angular.
• Develop RESTful APIs and backend services using Java and Spring Boot.
• Collaborate with cross-functional teams including QA, DevOps, and Product teams.
• Participate in code reviews and ensure coding best practices.
• Troubleshoot and resolve application issues and performance bottlenecks.
• Work on database design, optimization, and integrations.
• Contribute to Agile/Scrum development processes.

Required Skills

• Strong hands-on experience in Java, Spring Boot, and Microservices.
• Good experience with Angular (2+ versions preferred).
• Experience in REST API development and integration.
• Knowledge of HTML5, CSS3, JavaScript, and TypeScript.
• Strong understanding of SQL databases such as MySQL, PostgreSQL, or Oracle.
• Familiarity with Git, Maven, Jenkins, and CI/CD pipelines.
• Understanding of Agile methodologies.

Good to Have

• Experience with cloud platforms like AWS/Azure.
• Exposure to Docker and Kubernetes.
• Knowledge of Kafka or messaging systems.
• Experience working in enterprise-level applications.

Urgent Hiring: Data Entry Operator – Excel Expert

Location: kota.

Start Date: Immediate | Type: Full-time

Salary based on skill & speed

What You’ll Do :

1. Data Mining & Research – Find accurate data from different web sources 2. Database Creation – Build clean, organized databases in Excel/Google Sheets from scratch

3.Advanced Excel Work – VLOOKUP, Pivot Tables, Power Query, Data Cleaning, Dashboards, Macros preferred High Accuracy – 35+ WPM typing speed with 99% accuracy. No errors.

4.Daily Reporting – Track, sort, and submit completed data sets on time

You’re a Fit If You Have:

✅ Basic to Advanced MS Excel – Test will be conducted

✅ Proven experience in web research & data mining

✅ Know how to find B2B leads, contacts, company data online

✅ Detail-oriented, self-motivated, can work without supervision

✅ Available to start immediate

IAM -Security Engineer

About the Role:

We are seeking an Identity and Access Management (IAM) Security Engineer with Business Analyst exposure to join our team. In this role, you will combine your technical expertise in IAM security with business analysis skills to strengthen our security landscape and enhance alignment between technology solutions and business objectives. You'll work on designing, implementing, and managing security controls while collaborating across business and technology teams to deliver value-driven solutions.

Key Responsibilities:

Stay updated on IAM security best practices and integrate approved patterns into development operations and continuous delivery/improvement processes.

Design and implement security controls to protect systems while ensuring alignment with business objectives and requirements.

Manage existing IAM and Data Protection platforms and build new capabilities to support internal and external customer needs.

Develop automated security solutions tailored to business requirements, ensuring scalability and efficiency.

Collaborate with operations teams to ensure seamless handoff, proper documentation, and full acceptance of work.

Design and consult on enterprise security control architectures to meet both technical and business goals.

Partner with business and technology teams to maintain and improve the security technology stack, including identity solutions, cloud capabilities, and audit tools.

Conduct detailed business analysis to understand stakeholder needs and translate them into technical security requirements.

Act as a liaison between business units and technology teams to ensure security solutions meet organizational goals.

Minimum Qualifications:

Experience:

Minimum 5+ years of experience in IT Security or security engineering roles, with a focus on IAM practices (e.g., Active Directory, Azure Entra, AWS IAM).

Hands-on experience in Cloud Security environments.

Expertise in developing and implementing security standards, specifications, and procedures.

Experience with security frameworks such as ISO27001 and NIST CSF.

Knowledge of regulatory requirements (e.g., SOX, PCI-DSS).

Proven ability to provide technical security guidance to diverse audiences.

Experience in business analysis, including requirements gathering, stakeholder management, and process improvement.

Strong analytical and problem-solving skills to bridge the gap between business needs and technical solutions.

Other Requirements:

Excellent communication and interpersonal skills to effectively collaborate across business and technical teams.

Flexibility to work in rotational shifts.

Proficiency in documentation and reporting tools to communicate security findings and solutions effectively.

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize applications for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end services
• Collaborate with other team members and stakeholders

• Strong understanding of JavaScript, its quirks, and workarounds
• Basic understanding of web markup, including HTML5 and CSS3
• Good understanding and the knowledge of advanced JavaScript libraries and frameworks such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS etc.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross-browser compatibility issues and ways to work around such issues
• Familiarity with JavaScript module loaders, such as Require.js and AMD
• Familiarity with front-end build tools, such as Grunt and Gulp.js
• Proficient understanding of code versioning tools, such as Git
• Good understanding of browser rendering behavior and performance

• Requirements Compensation Industry leading compensation
• Bachelor's degree or equivalent experience in Computer Science
• At least 1 - 2 years of experience using HTML, CSS
• Good understanding of Jquery to create animations.
• Ability to multi-task, organize, and prioritize work Having exp. in building marketing web pages is a pluS
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Strong understanding of PHP back-end development
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Good Communication

• Consult with the customers on their needs and curate company products to meet the requirements
• Responsible for the success of workshops, for both the client and facilitator
• Take care of workshop logistics for the client
• Help the client prep for the workshop, answer any questions they may have about the workshop be the face of the company, and ensure smooth delivery of the workshops
• Help facilitator with preparation and travel
• Serve as the primary point of contact when customer issues arise, troubleshooting, and ensuring quick resolution.
• Promote awareness of the company’s upcoming research and products

Basic Qualifications:

• 2 – 5 years of work experience managing senior customer relationships
• Should ensure customer retention, renewal, and growth
• Background in customer success