Subject Matter Expert

INSURANCE RENEWAL

DATA ENTRY

TELE CALLING

INSURANCE RENEWAL

DATA ENTRY

TELE CALLING

INSURANCE RENEWAL

DATA ENTRY

TELE CALLING

About TIFIN

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners, and many others. We are creating engaging wealth experiences to improve financial lives through AI and investment intelligence–powered personalization.

Our mission is to transform wealth management the way personalization has transformed movies and music—while holding the added responsibility of delivering better financial outcomes.

We leverage design and behavioral science to create engaging experiences through software and APIs. By applying investment science and intelligence, we build algorithmic engines that enable better investor outcomes—matching individuals to financial advice and investments based on their unique goals.

Our Values: Go with your GUT

• Grow at the Edge – We embrace personal growth, step outside comfort zones, and work with self-awareness and integrity. No excuses.
• Understanding through Listening and Speaking the Truth – We value transparency, radical candor, authenticity, and precision. We challenge, but once decisions are made, we commit fully.
• I Win for Teamwin – We stay within our genius zones, take ownership, and move together in formation to succeed as a team.

Key Responsibilities

Translation Evaluation & Linguistics (70%)

• Evaluate and annotate LLM-generated translations for Japanese, covering nuanced, real-world usage across finance, communication, and culture.
• Compare AI outputs with high-quality human translations, identifying errors in phrasing, idioms, tone, and contextual accuracy.
• Apply annotation and scoring frameworks (e.g., BLEU, ROUGE, COMET) to ensure quality benchmarks.
• Provide detailed linguistic feedback to improve AI model training.

AI/LLM Collaboration (30%)

• Work with engineers, data scientists, and project managers to share reports and linguistic insights.
• Contribute to building datasets and test cases through language corpora and research work.
• Maintain structured evaluations, documentation, and logs to support ongoing improvements.

Required Qualifications

• Education: Bachelor’s or Master’s in Linguistics, Translation, Language Technology, Communication, or related fields.
• Language Proficiency: Native or near-native fluency in (3+ Years)Japanese and strong command of English.
• Experience: Proven track record in translation, localization, or linguistic evaluation.
• Analytical Rigor: Hands-on experience in language quality evaluation, annotation, or error analysis.
• Technical Curiosity: Familiarity with LLMs, AI tools, or prompt engineering is an advantage.
• Soft Skills: Highly organized, detail-oriented, and able to communicate effectively across technical and non-technical teams.

Desired Skills

• Experience with annotation platforms or evaluation technology.
• Background in corpus development, curriculum design, or language research projects.
• Experience in process optimization, reporting, or content operations.

A Production Support Engineer ensures the smooth operation of software applications and IT systems in a production environment. Here’s a breakdown of the role:

Key Responsibilities

• Monitoring System Performance: Continuously track application health and resolve performance issues.
• Incident Management: Diagnose and fix software failures, collaborating with developers and system administrators.
• Troubleshooting & Debugging: Analyze logs, use diagnostic tools, and implement solutions to improve system reliability.
• Documentation & Reporting: Maintain records of system issues, resolutions, and process improvements.
• Collaboration: Work with cross-functional teams to enhance system efficiency and reduce downtime.
• Process Optimization: Suggest improvements to reduce production costs and enhance system stability.

Required Skills

• Strong knowledge of SQL, UNIX/Linux, Java, Oracle, and Splunk.
• Experience in incident management and debugging.
• Ability to analyze system failures and optimize performance.
• Good communication and problem-solving skills.

This is a full-time Contract role and the location is Remote Fully

Compensation can be negotiated depending upon the Skill-set and experience

Will share the JD on further communication

• Should have hands-on experience in advanced JavaScript libraries and frameworks, such as AngularJS, KnockoutJS, Bootstrap, BackboneJS, ReactJS, DurandalJS, etc. (ReactJS is Mandatory) 
• Proficient in web markup, including HTML5, CSS3
• Good understanding of server-side CSS pre-processing platforms, such as LESS and SASS and experience in building/using REST APIs    
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of asynchronous request handling and partial page updates.

• Design, develop and maintain automation framework, system, and functional test suites and contribute to Database platform development
• Test the product for performance, resiliency, security, scalability, and reliability.
• Fix defects identified via testing in the Database platform
• Understand the end-to-end configuration, technical dependencies, code paths, and overall behavioral characteristics of the products you test.
• Analyze and understand existing test coverage and test cases, identifying opportunities for redesign, replacement, reusability, and improvement in efficiency and performance.
• Define and inspire changes to our product with our development engineering team based on feedback from tests and customer issues.
• Develop and contribute to internal and external knowledge bases. Be a champion for our customers.
• Go above and beyond to ensure customers are getting the most out of their investment in the company platform.

You’ll Need

• Sound knowledge of C/C++ and Java programming languages.
• Sound knowledge of JDBC APIs.
• Sound knowledge of Data Structures and concurrent programming.
• Strong troubleshooting and testing skills.
• Sound knowledge of Distributed System Architecture and distributed processing.
• Good in Shell / Python scripting.
• A minimum of five years in SDET or development profile with BS or MS in CS or equivalent technical degree.
• Highly desirable skills
• Knowledge of database internals (concurrent B-tree access, transactions, recovery, query processing).

Nice to have:

• Familiarity with Big Data Ecosystem landscape. Like Kafka, Spark, Presto.
• Familiarity with ORM technologies like Hibernate, Django, etc.

Responsibilities:

• Responsible for managing all aspects of the inside sales department and business generation process. 
• Build a robust inside sales team that exceeds sales goals.
• Ensure that sales pipeline remains to the optimum with qualified leads & prospects. 
• Source sales opportunities through email campaigns, social media and inbound lead management.
• Conducting webinars, online product demos and presentations with prospects. 
• Look for opening up opportunities for product trials and POC’s
• Negotiation and final closure of the intended sale.
• Collect and decipher the key understanding of the client's requirements and how our various solutions can be implemented in the existing process flow to enhance and improve the same. 
• Team with new and potential channel partners and distribution channels in different markets.
• Report on Sales metrics including Conversion Ratios
• Research accounts, identify key players and generate interest
• Analyse competitive prices of products and features available in the market

• Excellent verbal and written communication skills - fluency in verbal and written English is an absolute must.
• Proven work experience as an Inside sales manager.
• Excellent interpersonal and team management skills.
• Both Offshore & Onshore experience.
• Passionate to learn more about Virtualization, Cloud, IT Infrastructure and new trends.
• Strong experience with corporate sales and dealing with corporates that require IT solutioning and products (SAAS products, Cloud Services, Technology solutioning).
• Strong experience working with channel partners and resellers. 
• Having an established track record of deal wins across various geographic regions and who can identify new targets and regions to grow the company’s sales footprint.
• Proficient in handling Digital marketing tools to help with SEO, SMM and DMM. 
• In-depth understanding of the sales administration process.
• Experience in handling tools like GCP, AWS, PPC, Azure, EDM, Webinars, Blogs, etc. will be an added advantage.