Technical Project Manager - PMP

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Qualifications:

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

Key Responsibilities:

  Design, develop, and maintain efficient, reusable, and reliable Go code.

  Implement and integrate with back-end services, databases, and APIs.

  Write clean, scalable, and testable code following best practices and design patterns.

  Collaborate with cross-functional teams to define, design, and ship new features.

  Optimize application performance for maximum speed and scalability.

  Identify and address bottlenecks and bugs, and devise solutions to these problems.

  Stay up-to-date with the latest industry trends, technologies, and best practices.

Required Qualifications:

  Proven experience as a Golang Developer or similar role in software development.

  Proficiency in Go programming language, paradigms, constructs, and idioms.

  Experience with server-side development, microservices architecture, and RESTful APIs.

  Familiarity with common Go frameworks and tools such as Gin.

Knowledge implementing monitoring, logging, and alerting systems

  Experience with SQL and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).

  Understanding of code versioning tools, such as Git.

  Strong understanding of concurrency and parallelism in Go.

  Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes) is a plus.

  Excellent problem-solving skills and attention to detail.

  Ability to work effectively both independently and as part of a team.

you can direct contact us: nine three one six one two zero one three two

Job Opportunity: AWS Infrastructure Engineer

• Location: Anywhere, Permanent Remote
• Work Mode: Remote, Work from Home
• Payroll Company: Talpro India
• Experience Required: 4+ Years
• Notice Period: Immediate Joiner Only

Key Responsibilities:

• Cloud Infrastructure Design & Management:
• • Architect, deploy, and maintain AWS services like EC2, S3, VPC, RDS, IAM, Lambda
• • Build secure, scalable cloud environments on AWS; Azure/GCP exposure is a plus
• Security & Compliance:
• • Implement security best practices using IAM, GuardDuty, Security Hub, WAF
• • Apply patching and security updates for Linux and Windows systems
• Networking & Connectivity:
• • Configure and troubleshoot AWS networking (VPC, TGW, Route 53, VPNs, Direct Connect)
• • Manage hybrid environments and URL filtering solutions
• Server & Service Optimization:
• • Optimize Apache, NGINX, MySQL/PostgreSQL on Linux and Windows platforms
• • Ensure server health, availability, and performance
• Firewall & Access Control:
• • Hands-on with physical firewalls like Palo Alto and Cisco
• Support & Integration:
• • Provide L2/L3 support and ensure quick incident resolution
• • Collaborate with DevOps, application, and database teams
• Automation & Monitoring:
• • Automate using Terraform, CloudFormation, Bash, or Python
• • Monitor and optimize using CloudWatch, Trusted Advisor, and Cost Explorer

Must-Have Skills:

• 4+ years of hands-on experience with AWS Cloud
• System administration for both Linux and Windows
• Expertise in AWS networking and security
• Proficiency with Terraform or CloudFormation
• Scripting skills in Bash or Python
• Experience managing Apache, NGINX, MySQL/PostgreSQL
• Familiarity with Palo Alto or Cisco firewalls

Knowledge of AWS monitoring tools like CloudWatch and Trusted Advisor

Good to Have Skills:

• Exposure to multi-cloud environments like Azure or GCP
• RHCSA or MCSE certification
• Strong collaboration and DevOps integration skills
• 
  

Certifications Required:

• AWS Certified Solutions Architect (Mandatory)
• RHCSA or MCSE (Preferred)
• 
  

Summary:

We are looking for an AWS Infrastructure Engineer to manage and secure scalable cloud environments. This role requires hands-on AWS experience, strong system admin skills, and automation expertise. If you’re certified, skilled in modern cloud tooling, and ready to work in a dynamic tech environment, we’d love to connect with you.

The key aspects of this role include:

• Design, build, and maintain scalable applications using Python.

• Contribute to the entire implementation process including driving the definition of improvements based on business need and architectural improvements.

• Act as a subject matter expert for Application Software developers and Engineers.

• Handle server-side code for a production platform and contribute to new features

To be the right fit, you'll need:

• More than 4+ years of experience as a software developer in Python, with knowledge of at least one Python web framework such as Django, Flask, etc.

• Good understanding of common design patterns and architecture principles to design reliable and Scalable applications

• Strong communication skills

• Knowledge of databases line NoSQL or MongoDB

• Good to have AWS and Docker or Web services

• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS

1. AWS Cloud Solutions: We expect you to have a strong understanding of AWS services and how to architect solutions using them.
2. Use of DynamoDB, S3, Vault, Lambda, or other AWS infrastructure components.
3. Design scalable, highly available, and fault-tolerant cloud architectures.
4. Continuous Integration and Deployment (CI/CD): Understanding CI/CD pipelines and tools like AWS CodePipeline, CodeCommit, and CodeDeploy is essential. 
5. Advanced concepts in React Native. 

Please find the Job Description for C/C++.

Mandatory Skills

-Must have experience and Good understanding about pointers & memory in C/C++

-Must have experience in Unix/Linux IPC (semaphore, shared memory, socket, multi thread)

-Must have Debug skills : gdb, coredump analysis, network packet analysis

-Must have experience in Source code syntax parser (Preferably lex, yacc, bison, etc.)

-Must have worked on build tools : Makefiles, make, etc.

-Database : Preferably Oracle Good at SQL and stored procedures

Optional Skills

-Telegram development using C/C++

-Finance/Industry domain knowledge

-Japanese speaking skills

• Responsibilities:Troubleshoot and report RCA, propose solutions(how to fix)
• Debug identified problems and provide fixes swiftly
• Ability to write clear and concise documentation
• To understand and maintain legacy codebase
• Individual contributor, but also works closely with junior developers
• Review source code developed by peers
• Proactive to suggest and implement improvements on current products
• Design and develop new features based on requirement document

Location-Bangalore

Please share your updated resume to proceed further.

Thanks & Regards

Shruti(Assistant Executive-HR)

Nichi-In Software Solution Pvt Ltd

URL:- www.nichi.com

Frontend Developer.

Experience: 3 - 5 years

Skills: React , UI Development, JavaScript,  HTML5, CSS , J Query, JSON, Bootstrap, Typescript, 

Optional:  jasmine, karma

• Responsible to develop web applications using React.
• Write and maintain the front-end code of web applications & To work in UI development.
• Experience in Responsive / Material UI Development.

• Able to interact with the team and understand functional requirements and create design documents for new features.
• Exposure to bug fixing, maintenance, continuous integration releases.
• Participate in sprint planning and story elaboration sessions.
• Candidate should be able to work independently in an Agile project.
• Experience with Test-Driven Development, Integration testing and Agile processes.

We are building a new app in vernacular languages in the ed-tech domain. Looking for highly skilled React Native + Android frontend engineers to build the product with A player's team.

We are funded by a leading VC in the country.

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.

Responsibilities:

• Own the entire development lifecycle as you prototype, create, optimize, test, launch, and refine Android apps.
• Build features that will reach millions of users.
• Work with fellow designers and developers in an iterative environment with short and impactful development cycles.
• Develop cutting edge functional modules that will be integrated across all our Android apps.
• Brainstorm, contribute new ideas, conceive innovative strategies, and implement solutions to difficult problems.
• Exploit the most advanced Android APIs and platform features to build innovative applications in food and dining space.
• Work closely with our backend team to interface with RESTful API services and contribute to the backend code when needed.
• Work with real-time feedback from our users to make the product better.
• Discover, design, develop, deploy, debug.
• Focus on Material Design principles and pixel-perfect implementation of the design into code.

Requirements:

• Engineers with 3+ years of experience in shipping consumer-facing Android apps with the large user base, ideally currently available on the Google Play Store (Please be sure to include links to all such apps with your resume).
• Top-notch programming skills in Java, Kotlin and Android.
• Command of memory management, view hierarchy, battery optimization and in-depth experience with multithreaded and networked applications.
• Worked with RESTful APIs, third-party SDK Integrations and common technologies like HTTPS, JSON, OAuth, and SQL.
• Thorough working knowledge of Android Studio with the Gradle build system.
• Understanding the quirks of the fragmented ecosystem of Android OS versions and devices.
• Solid experience with Git.
• Care for quality with an obsession for performance and willingness to spend time testing the team's work as well as yours.