Technical Project Manager - PMP

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Strong Senior Backend Engineer profiles

Mandatory (Experience 1) – Must have 5+ years of hands-on Backend Engineering experience building scalable, production-grade systems

Mandatory (Experience 2) – Must have strong backend development experience using one or more frameworks (FastAPI / Django (Python), Spring (Java), Express (Node.js).

Mandatory (Experience 3) – Must have deep understanding of relevant libraries, tools, and best practices within the chosen backend framework

Mandatory (Experience 4) – Must have strong experience with databases, including SQL and NoSQL, along with efficient data modeling and performance optimization

Mandatory (Experience 5) – Must have experience designing, building, and maintaining APIs, services, and backend systems, including system design and clean code practices

Mandatory (Domain) – Experience with financial systems, billing platforms, or fintech applications is highly preferred (fintech background is a strong plus)

Mandatory (Company) – Must have worked in product companies / startups, preferably Series A to Series D

Mandatory (Education) – Candidates from top engineering institutes (IITs, BITS, or equivalent Tier-1 colleges) are preferred

Job Description: PHP Developer (Laravel/Symfony)

Location: Bengaluru – Kalyani Neptune, Bannerghatta Road

Work Mode: Work from Office (Full-time)

Experience Required: 3+ years

Joining: Immediate Joiners Preferred

About the Role

We are looking for an experienced PHP Developer with hands-on expertise in Laravel or Symfony (preferably Symfony), who can contribute to full-cycle project development. You will be responsible for building robust backend solutions and integrating with multiple services while following best practices of object-oriented design and RESTful architectures.

Key Responsibilities:

• Develop, enhance, and maintain web applications using PHP frameworks (Laravel/Symfony)
• Collaborate with product managers and business analysts to understand requirements
• Create scalable backend services and RESTful APIs using MVC architecture
• Implement and maintain microservice-based architecture
• Integrate third-party APIs, libraries, and services
• Work with relational databases like MySQL/PostgreSQL using ORM tools such as Doctrine or Eloquent
• Participate in code reviews, unit testing, and overall software development lifecycle
• Troubleshoot production issues and provide long-term solutions

Required Skills:

• Strong programming knowledge in PHP with at least 2 years of experience
• Hands-on experience in Symfony or Laravel (Symfony preferred)
• Solid understanding of OOP and MVC design pattern
• Strong experience in creating and consuming REST APIs
• Experience working in service-based architectures or microservices
• Familiarity with Doctrine or Eloquent ORM
• Proficiency in MySQL/PostgreSQL

Good to Have:

• Knowledge of cloud platforms like AWS, GCP, or Azure
• Familiarity with cloud services such as Lambda, S3, and RDS
• Understanding of CI/CD pipelines and containerization (Docker/Kubernetes)

LogiNext is looking for a technically savvy and passionate Junior DevOps Engineer to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust and scalable infrastructure.

Knowledge in building secure, high-performing and scalable infrastructure. Experience to automate and streamline the development operations and processes. You are a master in troubleshooting and resolving issues in non-production and production environments.

Responsibilities:

Scale and optimise a variety of SQL and NoSQL databases, web servers, application frameworks, caches, and distributed messaging systems Automate the deployment and configuration of the virtualized infrastructure and the entire software stack Support several Linux servers running our SaaS platform stack on AWS, Azure, GCP Define and build processes to identify performance bottlenecks and scaling pitfalls Manage robust monitoring and alerting infrastructure Explore new tools to improve development operations

Requirements:

Bachelor’s degree in Computer Science, Information Technology or a related field 0 to 1 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure Knowledge in Linux/Unix Administration and Python/Shell Scripting Experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure Knowledge in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms Experience in enterprise application development, maintenance and operations Knowledge of best practices and IT operations in an always-up, always-available service Excellent written and oral communication skills, judgment and decision-making skills

CSTech Infosolutions Private Limited has been a web design and development studio in business since 2003. As a website design studio, we have provided solutions to businesses of all sizes, whether freelancers, SMEs, or corporates. Our clients range from government agencies to private companies and startups.

Selected intern's day-to-day responsibilities include:

1. Handle on-page and off-page SEO activities.

2. Perform keyword research to optimize existing content and uncover new opportunities.

3. Handle link development tasks for websites to get the website in top positions in search engines.

4. Promote websites/services with the help of available social media sites.

5. Provide SEO analysis and recommendations in coordination with elements and structure of websites and the web.

6. Communicate and coordinate with subject matter experts, content/marketing managers, webmaster, and technology team to ensure SEO friendliness of the website/content.

7. Timely report generation to present metric for month-on-month comparison of efforts versus.

8. Plan and write the SEO strategy.

9. Provide ongoing client support for SEO strategy.

10. Being up-to-date with the latest SEO initiatives in the market.

Our team is looking for a creative Digital Marketer/Campaign Manager to devise and execute in-house marketing campaigns. You will work closely with the Marketing and Sales Managers on managing spend, schedules and leads. 

We at Royal Purandar take pride in developing and delivering a lifestyle for people who want a blend of nature and modern luxury. We don’t just sell lands or construct villas, we create a living environment that co-exists with nature.  

Responsibilities and role: 

• Devise B2C (business to consumer) integrated marketing campaigns with the aim of acquiring and retaining customers.
• Set and run successful marketing campaigns with B2C focused to generate quality leads.
• Understand and measure campaign performance in order to polish.
• Manage the procedure, implementation, tracking and measuring of marketing campaigns.
• Bridge communication between internal and external agencies, such as designers, animators and printers, who will deliver much of the campaign activity.
• Work within a budget and accumulate data overtime to analyze trends.
• Generate reports on campaign performance, results and spends.
• Write, edit and proofread copy for promotional materials within marketing campaigns.
• Ensure that the organization’s brand and identity is adhered to in campaigns and in all communication channels.
• Deliver regular reports on social reach, web analysis and evaluation of KPIs.
• Maintain regular measurement of the ROI of campaigns.
• Ensure accuracy of marketing materials and provide formal sign off if necessary.
• Administer the website(s).

Key skills: 

Management skills: As a campaign manager you will formulate marketing strategy along with the leaders and execute successful campaigns. 

Communication skills: Excellent writing skills are a prerequisite as you will frequently have to write copy for marketing promotions. You are also required to manage relationships with agencies and third parties as well as persuade a non-marketing audience, such as senior level managers within the organization, of the wisdom of proposed campaigns.

Project management skills: As a campaign manager you will have to work with a specified budget, meet deadlines and ensure ROI on marketing campaigns. 

Numerical skills: An additional factor favored, as a campaign manager you need to be good with numbers. You will need to acquire data and use it to target selected groups, as well as analyze the success or otherwise of campaigns. 

Skills and qualifications required:

• Bachelor’s degree in communication, digital marketing or related fields
• 2-5 years of related job experience
• Strong problem-solving skills
• Exceptional communication and project management skills
• In-depth knowledge of running B2C campaigns preferably in Real Estate
• In-depth knowledge of setting ads on Google, Facebook and Instagram
• Thorough proficiency with Excel/Sheets to manage reports
• A good understanding of current marketing trends

• Designing and executing the learning calendar
• Working with external vendors for learning and engagement activities
• Identifying appropriate facilitators for various interventions
• Building strong connects with internal stakeholders for enhanced buy-in on programs
• Co-creating relevant content with internal teams
• Collating relevant feedback from various trainings
• Independently managing and coordinating for learning events/boot camps

Desired Candidate Profile

• Graduate/Postgraduate with 2-4 years of relevant L&D experience in a diverse and multicultural work environment
• Strong interpersonal, communication (written and verbal) and problem-solving skills
• Excellent stakeholder management
• Ability to work as an integral member of a diverse team
• Strong organization skills
• Ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environment
• Comprehensive knowledge of Microsoft Word, Excel, and PowerPoint