Staff Salesforce Engineer

Strong performance marketer profile

Mandatory (Experience 1): Must have 4+ years of experience in performance marketing

Mandatory (Team Lead): Must have atleast 1+ years of experience in a managerial role

Mandatory (Tech Skills): Must have strong hands-on expertise in any of Google Ads, Meta Ads, LinkedIn Ads

Mandatory (Tech Skills): Must have proven experience managing large monthly ad budgets

Mandatory (Tech Skills): Must have an understanding of attribution models, funnels, and CRM-based tracking

Mandatory (Tech Skills): Must be proficient in advanced Excel/Google Sheets

Mandatory(Company): Product companies (Fintech, Startups preferred

Job Purpose

• Deliver on significant portfolio indicators and maximise resolution/ roll backs/ normalization / recoveries and influence reduction in bucket inventory by enhancing performance.

• Be the executor of collection strategies implemented by the ACLM/RCLM/Centre Head.

• To ensure that all laid down processes are adhered to without any deviations. Have checks and balances to ensure smooth process adherence.

Liaison with other functions and departments viz. sales , credit, operations , RIC, Legal Receivables Management

Job Responsibilities(JR) :

• Manage and deliver monthly performance in terms of, resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.

• Review field follow-up for the portfolio managed towards achievement of target set.

• Monitor the agency / field executive’s performances periodically.

• Achieve the money collection under principal, fees & charges as per targets.

• Regular visit to yard and reporting thediscrepancies / compliant items as a visitreport. (Applicable for Auto, Two Wheeler,

Agri & CTG Loans)

• Ensuring timely allocation and field follow- up.

• Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Area Collection Managers to prevent the same.

• Ensure trails updates are recorded in web- collections for follow-up on skip marking,deceased specifically apart from follow-up on normal portfolio.

• Ensure that the agency resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc.

• Ensure that calls are made on the portfolio thru recorded lines during the month at the agency level and field visit updates are available in the web-collections. Call recordings have to be validated and updated in the visit report submitted to the agency process Management

• All Banks process to be adhered to in totality in Unit performance

• Cash deposit process including monitoring TAT taken by agencies to deposit money collected.

• Receipt Management – including receipt recon, sighting of unused receipts, completion of lost receipt formalities.

• Settlement process involving issue of settlementletters to be in line with approvals received.

• Manage escalations and ensure resolution of all cases.

• Ensure repo process including repo kit to vendors, usage of repo app at agency level, valuation, sale of vehicle (online/ off line), RC

book updation are managed as per the laid down guideline.

• Training programs to be done monthly and all employees to be covered for minimum man hours every quarter.

• All vendor bills are processed within 30 days of work and no vendor bill is left unprocessed for 60 days at any given point of time

• Ensure 100% usage of collection system and receipt mobility (HHT).

• Ensure nil delay in cash TAT and mis-posting of payments Vendor Management

• Management of field/ referral vendors

• Ensure compliance from the vendors on laid down processes.

• Monitor performance of field agencies and address performance deficiencies.

• Ensure 100% compliance of critical items like DRA certification/ police verification etc.

• Code of conduct to be followed by the vendor across aspects of field and tele calling.

• In case of yard management, ensure set targets for the inventory movement in yard and sale process are met.

Regular review of vendors/yards basis their performance, man power invested productivity expectations and process norms.

Relationships and Roles

To ensure smooth functioning of day to day process, the position is critical to have close interaction with following functions

INTERNAL

• Sales (Sales Manager) : coordinating with sales for feedback and resolutions on Non-starters / frauds. Sharing data regarding negative profiles and areas basis portfolio trends

• Local Operations/CPU : coordinating for regular schedule uploads, receipt management, PDC management , PDC presentation. For retrieval of relevant documents for skip tracing and fraud cases

• Process team (Process Managers and Central team): For process and compliance related items EXTERNAL

• Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement

Code Of Conduct & HR Trainings

To follow code of conduct guidelines of bank. Code of conduct training to be done at agency level as per process guidelines.

To nominate and get mandatory trainings done for self as per HR training schedules.

Legal

• Initiating legal in high POS delinquent cases.

• Coordination with legal team for effective use and execution of legal tools.

Educational Qualifications

Graduate / Post Graduate / MBA

Key Skills

• Should possess good communication skills

• Good leadership quality and molding and supporting the team for desired results as per management expectations(for \agencies/off-rolls staff)

• Should be able to handle deadlines and compliance items

• Should be good on follow up and accomplishment of targeted achievements

Experience Required

Sufficient hands on work experience of min. 2 years and above in financial industry

• Should have managed a team of agencies staff/outsourced staff demonstrating high level of competence.

• Should be mature enough to handle customer and agency xecutives/vendors pressurized situations and ensure targets /deadlines

• Should be mature enough to handle people in pressurized situations and ensure targets /deadlines met.

Major Stakeholders

Customers

• Branch Banking Team

• Operations / Sales / Process / RIC / Legal

Job Title: QA Engineer – WebUI Automation (WebdriverIO) Location: Remote (India)

Work Hours: Full-time, UK Hours

About BigRio:

BigRio is a remote-based, technology consulting firm headquartered in Boston, MA. We specialize in delivering advanced software solutions that include custom development, cloud data platforms, AI/ML integrations, and data analytics. With a diverse portfolio of clients

across industries such as healthcare, biotech, fintech, and more, BigRio offers the opportunity to work on cutting-edge projects with a team of top-tier professionals.

Job Description:

BigRio is seeking a highly skilled and detail-oriented QA Engineer with a strong background in WebUI testing and automation using WebdriverIO. The ideal candidate will be passionate about ensuring software quality and possess experience working in agile, fast-paced

environments. You will play a key role in our QA team, designing and executing test strategies for modern web applications.

Key Responsibilities:

·        Design, develop, and execute automated test scripts using WebdriverIO

·        Perform functional, regression, and UI testing across web-based applications

·        Collaborate closely with developers, product owners, and other QA engineers to ensure test coverage and quality standards

·        Develop and maintain robust test automation frameworks

·        Identify, document, and track bugs using test management and issue tracking tools

·        Review product requirements and technical documentation to write effective test cases

·        Contribute to the continuous improvement of QA processes and best practices

Required Skills & Experience:

·        3+ years of experience in QA with a focus on WebUI automation testing

·        Strong hands-on experience with WebdriverIO and related automation frameworks

·        Proficient in JavaScript/TypeScript for test automation

·        Familiarity with CI/CD pipelines and integration of automated tests

·        Experience in working with tools like Jenkins, Git, JIRA, and test management tools

·        Solid understanding of software QA methodologies, tools, and processes

·        Excellent analytical and problem-solving skills

·        Strong verbal and written communication skills

Nice to Have:

·        Experience with other testing tools like Selenium, Cypress, or Playwright

·        Knowledge of BDD tools like Cucumber

·        Exposure to cloud-based test execution platforms (e.g., BrowserStack, Sauce Labs)

Company Overview

VC-backed Fintech startup with an innovative online trading application seeking an experienced Frontend Engineer to join our growing team.

We're based out of UK and have our engineering team in India.

Job Description

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

1. Developing new user-facing features using React.js
2. Building reusable components and front-end libraries for future use
3. Translating designs and wireframes into high quality code
4. Optimizing components for maximum performance across a vast array of web-capable devices and browsers
5. Maintain existing React systems, including fixing bugs
6. Handling backend infra written in Next/Node/Express

Skills

1. Strong proficiency in debugging, JavaScript, including DOM manipulation and the JavaScript object model
2. Thorough understanding of React.js and its core principles
3. Experience with popular React.js workflows (such as Flux or Redux)
4. Familiarity with newer specifications of EcmaScript
5. Experience with data structure libraries (e.g., Immutable.js)
6. Knowledge of isomorphic React is a plus
7. Knowledge of isomorphic Next js and Node js is a plus
8. Familiarity with RESTful APIs
9. Knowledge of modern authorization mechanisms, such as JSON Web Token
10. Familiarity with modern front-end build pipelines and tools
11. Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
12. Familiarity with basic authentication mechanism and security
13. Ability to understand business requirements and translate them into technical requirements
14. A knack for benchmarking and optimization
15. Familiarity with code versioning tools such as Git

[Please note: Our HQ is in Wales and we're in the process of creating an Indian Entity. This means that the candidate will be responsible for all Tax related compliances until the entity is setup.]

● Raising Weekly Lead Generation.

● Understanding the client requirements and their need.

● Demonstrating and explaining the cloud infrastructure and it’s advantages.

● Strong follow up with clients.

● Interaction with IT Heads/CEO/CIO,etc. regarding Cloud Emails.

● Maintaining the follow ups with the clients.

● Aiming to achieve Monthly, quarterly targets,

● Actively seeking out for new sales opportunities through cold calling and networking.

● Organizing sales visits or online demo with the clients.

● Converting Leads into Opportunities.

● Forecasting the Opportunities.

● Must be eager to learn new cloud solutions and constantly improve skills to deliver an edge of technology to

customers

● The person should be aware of windows management policies. Understanding on IT infra basic

functionalities will be an added advantage

• Design and implement software of embedded devices and systems from requirements to production and commercial deployment
• Design, develop, code, test and debug system software
• Review code and design
• Analyze and enhance efficiency, stability and scalability of system resources
• Integrate and validate new product designs
• Support software QA and optimize I/O performance

Requirements:-

• Bachelor’s Degree or Master’s in Computer Science, Engineering,Software Engineering or a relevant field. 
• Strong experience with Windows/Linux-based infrastructures, Linux/Unix administration.
• knowledge of Jira, Bitbucket, Jenkins, Xray, Ansible, Windows and  .Net. as their Core Skill.
• Strong experience with databases such as SQL, MS SQL, MySQL, NoSQL.
• Knowledge of scripting languages such as Shell Scripting /Python/ PHP/Groovy, Bash.  
• Experience with project management and workflow tools such as   Agile, Jira / WorkFront etc.
• Experience with open-source technologies and cloud services.
• Experience in working with Puppet or Chef for automation and configuration.
• Strong communication skills and ability to explain protocol and processes with team  and management.  
• Experience in a DevOps Engineer role (or similar role)
• AExperience in software development and infrastructure development is a plus

Job Specifications:-

• Building and maintaining tools, solutions and micro services associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors.  
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed
• Deploy product updates as required while implementing integrations when they arise.  
• Automate our operational processes as needed, with accuracy and in compliance with our security requirements.
• Specifying, documenting and developing new product features, and writing automating scripts.  Manage code deployments, fixes, updates and related processes.
• Work with open-source technologies as needed.
• Work with CI and CD tools, and source control such as GIT and SVN.
• Lead the team through development and operations.
• Offer  technical support where needed, developing software for our back-end systems.

Job description

In-Depth knowledge about creating product listing on e-commerce portals.

Good understanding of the placement of Keywords, Making Title, Bullet Points, and E-Commerce SEO Friendly Product Description.

Good Understanding of improving product ranking organically on all the marketplaces.

Creating FBA Shipment, Taking FC Appointment, Creating Removal Order of all Unsold, or damaged Inventory within the time.

Generating all kinds of business reports, Sales Report, Return Report, and give the business insight to the sellers to add valuable input to improve the client business efficiently.

Confidence to handle the process independently.

Job description

• Experience working on Ful-time, c2c, W2-contract
• Candidates should have Good Knowledge and an overview of all Technologies in the market.
• Candidate should have strong experience in serving Corp-Corp requirements for Direct clients
• Facilitate the full lifecycle recruitment process for candidates by walking them through each step
• Experienced in all aspects of full-cycle recruiting to include requirement gathering, sourcing, resume evaluation, phone screening, interviewing, salary, and extending offers.
• Accuracy and the ability to follow through, capable of working independently in a high volume, fast-paced, deadline-oriented situation.