Staff Salesforce Engineer

Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.

Key Responsibilities:

• Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
• Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
• Suggest strategies and actions to be taken based on interactions with customers.
• Take leadership on all customer relationships and play a major role in creating a positive brand impression.

Requirements:

• Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
• Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
• Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
• Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.

About OpenGrowth:

OpenGrowth.AI offers Venture Assistance, a full bouquet of services powered by Fractional Growth Experts in the age of AI and ML redefining how startups and high-growth businesses access expertise at a fraction of the cost. Our platform fosters collaboration and provides the tools and support needed for startups to scale and succeed.

I encourage you to explore our website at OpenGrowth.AI to learn more.

Job role:

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.

Required Skills

• 4+ years of relevant experience is required
• Bachelor’s degree in computer science or a similar field.
• Knowledge of PHP web frameworks including CodeIgniter, UI, Yii2, Laravel.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL databases.
• Ability to project manage.
• Good problem-solving skills.
• Job Type: Full-time (Remote)

Job Title: Java Developer

Location: Mumbai

Job Type: Full-Time 

Experience Level: 4- 8 years

Job Overview:

We are looking for a highly skilled Java Developer to join our development team. As a Java Developer, you will be responsible for designing, developing, and maintaining robust Java applications that meet high standards of performance and reliability. The ideal candidate will have strong analytical skills, excellent problem-solving capabilities, and a deep understanding of Java and its ecosystem.

Key Responsibilities:

• Design, develop, and maintain reliable Java applications.
• Collaborate with cross-functional teams to analyze requirements and translate them into technical solutions.
• Write clean, efficient, and scalable code.
• Develop and integrate APIs and web services.
• Conduct software analysis, testing, and debugging.
• Optimize application performance, scalability, and security.
• Participate in code reviews and contribute to best practices.

Required Skills:

• Proficiency in Java and Java EE (Enterprise Edition).
• Strong understanding of Object-Oriented Programming (OOP) concepts.
• Experience with Spring Framework (Spring Boot, Spring MVC) and Hibernate.
• Familiarity with RESTful API design and development.
• Knowledge of SQL and database management systems like MySQL, PostgreSQL, or Oracle.
• Experience with version control systems like Git.
• Familiarity with build tools like Maven or Gradle.
• Solid understanding of application security, data protection, and performance optimization.

Role: Admin

Exp - 6 Plus

Location:- Daryaganj, Delhi

Number of Positions – 2

MUST BE OKAY IN TRAVELLING IN INDIA

1. Excellent spoken and written English

2. Good with drafting commercial contracts agreements MOUS, notices, circulars, and complaint letters.

3. Good knowledge of property markets, how deals happen, registry sale deeds, etc..

4. Good knowledge of the construction sector, materials, and maintenance issues of residence or commercial projects.

preferred

You can search for combo

a. Admin + legal background llb

b. Admin + good knowledge of the construction sector

c. Admin + Property market background.

A hospitality background would be preferred

About Us

At Toddle, we are on a mission to help schools around the world deliver better learning. We are a team of 2x founders – before founding Toddle, we set up a network of preschools and schools in India. We continue to operate these preschools and schools as it gives us a unique vantage

point into the challenges faced by schools.

Our belief is that real impact in education can only be achieved by improving schools. That’s because children spend more than 80% of their learning time in school and schools are here to stay as schools are not just about teaching & learning, they also play a pivotal social role in our lives. So while most Edtech companies are trying to solve for education by working outside the school system, we think that the focus needs to be on taking our schools to the next level.

Our first product is a collaboration platform for teaching teams – we say that Toddle is to teaching, what Figma is to design. In its current version, Toddle empowers teachers to work together and better across all stages of the teaching-learning process – right from curriculum

planning and assessments to progress-tracking and family communication.

Here are some key facts about us:

1. Currently used by 1,000+ schools and 30,000+ teachers from 107 countries

2. Global revenue – 40% from Americas, 30% from EMEA, 30% from APAC

3. NRR > 115%

4. NPS > 70

5. Annual churn < 5%

6. Inbound led GTM motion fuelled by positive word of mouth

We love solving for

1. Creating delightful experiences that help teaching teams collaborate better & be more effective

2. Building tools that help teachers personalise learning for their students

3. Helping teachers around the world connect with each other meaningfully

We are at a series A stage right now, growing fast in the SAAS Ed-tech space, and have been funded by Sequoia, Matrix, Beenext, and Better Capital among others.

Here’s what you’ll be doing

We are looking for a passionate and skilled Backend engineer, one who partners with us in creating beautiful products for teachers, students and parents alike. As a Backend engineer, you will play a major role in designing, developing and deploying high-quality web platforms. In

this multifaceted role, you will get the opportunity to work along curriculum experts, teachers, and students, and user-test the product in real school settings.

Required Skills:

Frameworks & Technologies: Node.js, Express, GraphQL, JWT

Database: SQL query writing and optimisation.

Tools: Git basics, Scripting basics

Good to have:

DevOps experience with AWS, CI/CD

Working experience in PostgreSQL

Is this someone that looks like you?

• Education: B.E/B.Tech degree

• Experience: 1 to 3 years of relevant working experience (SaaS preferred)

• Soft Skills: Having a bias towards action, a good sense of design, empathy, and good communication skills

• We deeply value building the right culture at Toddle, and these are a few things that we look for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility

Excited about the role?

Here are a few more benefits:

1. Work from anywhere - Work from where you like - home, co-working space, cafe or the hills

2. Exposure to diverse learning opportunities

Work across different projects & teams to develop skills outside of your core expertise

Access to a small budget towards learning (e.g. books, online courses, substacks)

3. Uncapped leave policy

We trust you fully on your commitment to our mission and your judgement on planning your time and taking leaves:

No cap on the number of sick or casual leaves

Special paid leaves for childbirth, wedding etc.

And if in any circumstance you feel burnt out - there is a little something for this too!

No questions asked menstrual leave

4. Flexible working hours - Block “no-meeting hours” to enable uninterrupted focused work

5. No bell curve performance evaluations

6. And yes, a super fun and smart group of folks to collaborate and grow with.

Still with us? Here’s the process:

1. Shortlisting:

• Apply for the role.

• We’ll check out your application and assess it for a fit

• You will hear back from us within 2-3 days of the submission if shortlisted

2. Once shortlisted, we usually do about 2-3 rounds of interviews, a written assignment, and deep reference checks.

3. We value everyone’s time hence we make it a point to communicate proactively at all stages of your application. You can always reach out to us for any questions.

You need to drive automation for implementing scalable and robust applications. You would indulge your dedication and passion to build server-side optimization ensuring low-latency and high-end performance for the cloud deployed within datacentre. You should have sound knowledge of Open stack and Kubernetes domain.

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a DevOps Engineer, you will understand the overall movement of data in the entire platform, find bottlenecks,define solutions, develop key pieces, write APIs and own deployment of those. You will work with internal and external development teams to discover these opportunities and to solve hard problems. You will also guide engineers in solving the complex problems, developing your acceptance tests for those and reviewing the work and

the test results.

What you will do

• As a DevOps Engineer responsible for systems being used by customer across the globe.
• Set the goals for overall system and divide into goals for the sub-system.
• Guide/motivate/convince/mentor the architects on sub-systems and help them achieving improvements with agility and speed.

• Identify the performance bottleneck and come up with the solution to optimize time and cost taken by build/test system.

• Be a thought leader to contribute to the capacity planning for software/hardware, spanning internal and public cloud, solving the trade-off between turnaround time and utilization.

• Bring in technologies enabling massively parallel systems to improve turnaround time by an order of magnitude.

What you will need

A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the following skills to succeed.

• BS or BE/B.Tech or equivalent experience in EE/CS with 10+ years of experience.
• Strong background of Architecting and shipping distributed scalable software product with good understanding of system programming.

• Excellent background of Cloud technologies like: OpenStack, Docker, Kubernetes, Ansible, Ceph is must.
• Excellent understanding of hybrid, multi-cloud architecture and edge computing concepts.
• Ability to identify the bottleneck and come up with solution to optimize it.
• Programming and software development skills in Python, Shell-script along with good understanding of distributed systems and REST APIs.

• Experience in working with SQL/NoSQL database systems such as MySQL, MongoDB or Elasticsearch.
• Excellent knowledge and working experience with Docker containers and Virtual Machines.
• Ability to effectively work across organizational boundaries to maximize alignment and productivity between teams.

• Ability and flexibility to work and communicate effectively in a multi-national, multi-time-zone corporate.

• Deep understanding of technology and passionate about what you do.
• Background in designing high performant scalable software systems with strong focus to optimizehardware cost.

• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide andinfluence within a dynamic environment.

• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real time constraints.

What's In It for You?

• You will get a chance to work on cloud-native and hyper-scale products
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
• You will get the experience of solving real time problems, eventually you become a problem solver.

Benefits & Perks:

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses.
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meet ups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)

Our Hiring Process:

Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)

• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve coding exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email

As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

So, if you are looking at an opportunity to really make a difference- make it with us…

Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable central, state or local laws.

• Expertise in test planning and test strategy design for various types of testing - integration testing, functional testing, system testing and regression.

• Ability to quickly learn the functional aspects of the project & be the quality gatekeeper for the code release.

• Experience in testing the developed UI pages against the UX design to ensure the experience is realised. 

• Experience in creating knowledge artifacts and authoring guides for end-users

• Experience in creating test scenarios, test cases, traceability

• Hands-on experience with JIRA, WIKI, or Zephyr applications

• Understanding and working knowledge in Scrum Methodology

• Experience in Web,mobile, cross browser and device testing.

• Experience in Automation testing with Java and Selenium

• experience in frameworks like TestNG and Cucumber