Sr Technical Sales Manager

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

JOB DESCRIPTION

Role Overview:

Shipthis is hiring proactive individuals to join our Customer Support team. As a Client Service Executive, you’ll resolve technical issues, manage escalations, and maintain customer satisfaction while working rotational shifts, including weekends, on a team rotation basis

This role suits candidates with strong communication skills, technical aptitude, and a passion for problem-solving.

Who are we looking for?

Shipthis seeks motivated and energetic individuals who can contribute to our Customer Support endeavor, work in a dynamic environment, and work proactively.

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues concerning the severity.

Desired qualifications include

Proven working experience in enterprise technical support, IT support, or as a technical engineer is preferred

• Must be flexible to work the Rotational shifts.
• Excellent client-facing skills
• Excellent written and verbal communication skills
• Deep knowledge of the product that the technician is supporting.
• Basic knowledge of JavaScript and JSON is an added advantage

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS

Job Role: Client Service Executive

Location: Bangalore

Job type: Full-time, permanent

Work Schedule: Flexible rotational shifts, including weekends on a team rotation basis

Experience: (1-2) years

Industry Type: Software Product

Functional Area: Customer Support

A B.Tech/M.Tech in Computer Sc, a SDE should have 1-3 years of experience in SW solution development. We are specifically looking for a SDE who:

• is highly proficient in Java Coreand Spring boot applications including making high quality, highly performing code under JVM environment. 
• has good working knowledge in design of n-Tier databases (Postgres, NoSQL DBs e.g. Cassandra/MongoDB)
• has worked in agile development environment under open source gitlab including testing, change management
• is highly proficient in OOD, extensibility, usability, understand data pre-processing
• has exposure to full life cycle of product implementation and deployment of enterprise products driving a subsystem including development under gitlab or github.
• [Desirable] Ability to optimize an ML solution for accuracy and scale
• [Desirable] has experience in working with Advanced Java

We are seeking an experienced Sales Manager to lead our sales team. As a Sales Manager, you will be responsible for driving the sales strategy, managing the sales team, and achieving revenue targets. You will be crucial in expanding our customer base, fostering strong client relationships, and ensuring the organization's overall growth. The official designation will be Customer Success Manager.

Job Responsibilities:

• Develop and implement a comprehensive sales strategy to drive business growth and achieve sales targets.
• Lead and manage a team of sales professionals, providing guidance, coaching, and support to maximise their performance and productivity.
• Set sales targets, monitor progress, and provide regular performance evaluations to the sales team.
• Identify new business opportunities, markets, and target clients to expand the customer base.
• Build and maintain strong relationships with key clients, understanding their needs and providing appropriate solutions.
• Collaborate with cross-functional teams, including marketing, product development, and operations, to align sales strategies with overall business objectives.
• Conduct market research and analysis to stay informed about industry trends, competitors, and customer preferences.
• Develop and deliver sales presentations, proposals, and negotiations to key clients.
• Monitor and analyse sales data, market trends, and customer feedback to identify areas of improvement and adjust sales strategies accordingly.
• Stay up-to-date with the latest advancements in IT products, services, and technologies to promote and sell the company's offerings effectively.

Mandatory Skills:

• Bachelor's degree in business, marketing, or a related field. An MBA is a plus.
• 10+ years of experience as a Sales Manager or in a similar leadership role within the IT industry.
• In-depth IT industry knowledge, including software, hardware, networking, cloud-based solutions, and emerging technologies.
• Demonstrated success in achieving sales targets and driving revenue growth.
• Strong leadership and team management skills, with the ability to motivate and inspire the sales team.
• Excellent communication, presentation, and negotiation skills.
• Strategic thinking and problem-solving abilities.
• Ability to analyse sales data and market trends to make informed decisions.
• Proficiency in using CRM software and sales tools.
• Willingness to travel as required.

Benefits:

• Fantastic company culture. No politics. Just pure work and play!
• Very approachable and helpful seniors and peers.
• Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
• Lots of creative freedom!
• Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)

To know more - https://www.bombaysoftwares.com/careers/

A stealth startup, born from research at Stanford's Human-Centred AI Lab, is building an AI Chief of Staff, designed to revolutionize how we work. 

Most companies building AI agents are automating routine work. But we want to hold AI to a higher bar – an AI that “reasons” and helps humans deal with cognitive overload.

Come work at the intersection of cutting-edge NLP, generative AI and graph learning ML techniques. Help build technology that empowers, not exhausts!

Team: Stanford founder with background in data science, investing, and startups; Staff engineer at Amazon; and top-tier AI practitioners as Advisors (ex-Head of AI at Spotify, Senior Eng Director at Pinterest, AI 2030 Global Leader among others). Harvard and Stanford engineers contributed to early product development.  

Role: Founding ML Engineer, full-time

Location: India. We can sponsor visas to relocate to the US based on fit. 

Compensation: Around INR 25 lakh based on experience + equity

Required Qualifications

• Bachelor’s degree or master’s (preferred) in computer science, engineering, mathematics, or a related technical field from a top-tier institution
• 3+ years of experience building and deploying ML models in production, ideally with “0 to 1” ML work

Technical

• Expertise in NLP: Hugging Face Transformers, BERT, RoBERTa, and techniques like text classification and semantic clustering.
• Experience with LLMs (e.g., GPT-4, Gemini) for prompt engineering, fine-tuning for specific use cases, content generation, and cost-optimized ML infrastructure
• Deep Learning & Graph-Based ML: Proficiency in TensorFlow, PyTorch, XGBoost, GNNs, and dynamic graph databases like Neo4j for modelling relationships
• AI-powered chatbots, integrating LLMs for natural language interaction, feedback processing, and real-time user support
• Real-Time Data Processing & Integration: Skilled in using Apache Kafka and integrating ML models into scalable, reliable back-end systems
• Cloud Deployment: Experience deploying and managing ML services on AWS, GCP, or Azure with a focus on scalability and performance optimization

Company Overview

Engagedly Inc. is a fast-paced global software product organization. We make a difference to our clients by ensuring their workforce is meaningfully engaged. This niche space is attracting attention from candidates who love challenges and want to learn new things every day.

The Opportunity

‘Your success is our success! We’re looking for passionate, energetic and enthusiastic individuals who dream to be key drivers of success by directly impacting the organization’s sales & revenue growth. As an Associate - Business Development, you will operate to generate leads and interact closely with clients in the North American geography.

The Responsibilities - What will I be doing?

● Learn & understand our products, their purpose and our clients.

● Envisage plans and creatively chalk methodologies to reach out to prospective clients.

● Research prospective companies/leads, nurture and engage with them to build a potential sales

pipeline.

● Engage with the prospects via multiple outbound channels such as cold emails, cold calls,

LinkedIn and leveraging other social media channels.

● Build on qualified opportunities

The Requirements - What Skills do I Need?

● 0-1 year of proven experience in B2B sales, preferably at an Internet StartUp or SaaS Industry.

Freshers too can apply. As a fresher, you will be provided on-the-job training.

● Ability to challenge and chase goals and yet have fun at work.

● Entrepreneurial drive—you thrive being part of a small team, rapidly iterating on your approach

to unlocking opportunities,and getting your hands dirty to sell.

● Demonstration of intellect, drive, executive presence, sales acumen with an urge to succeed.

● A positive and energetic phone presence that inspires prospects to take the next step.

● Savvy with LinkedIn Sales Navigator and CRM tools.

● Experience working in a SaaS (Software as a Service) company would be an added advantage.

Why should I join Engagedly?

● You specialize in the domain that's fast-picking pace and becoming a need for many organizations

today.

● Work independently with your chosen methods to drive results

● Phenomenal learning experience with guaranteed self-development & growth.

● No dearth to growing within the business development track. Hence, you shape your career!

● A competitive compensation along with plentiful target-based incentives.

● Great people culture, work environment and freedom of space to set forth your fullest potential.

Shift Timings - 5.30 pm- 2.30 am IST

If this role sounds exciting, challenging and interesting, then we look forward to hearing from you.

All the best!

Our Client  is a leading SaaS platform used by about 100,000 users across 25 countries to grow their businesses.

Our Client differentiates itself by focusing on high-velocity, high-volume sales businesses, and helping the sales force in those businesses to close deals faster. Clearly – scale, performance are the key drivers for us given that our users need to work in large, high-volume, fast-paced environment.

World’s largest edutech and financial services organizations use our product to drive their sales execution.

ROLE

With the recent Series B raise of $32 million, we are all geared up to scale our business globally. Naturally, the engineering team needs to rapidly improve the product, work on scale and performance, and build new features and products to capture new markets.

We are seeking seasoned leaders to grow our engineering teams, scale our development & release processes, and create world class products.

The role will involve building high-performance software engineering teams and delivering world-class software

Presenting plans, updates and risks to all stakeholders is a critical part of the role. 

Leaders must be hands-on when it comes to addressing customer issues, code quality, RCA / issue prevention and managing risks.

Requirements

• 10+ years of experience in building software products and SaaS applications
• Highly energetic leader with experience of building high-performance engineering teams and delivering great software
• Exposure to managing scale and huge growth in software usage
• Worked with product design teams, customers and other stakeholders to create a well-defined product roadmap and deliver per plan
• Highly customer-focused with the ability to manage fast-paced release environment
• Strong knowledge of AWS from architecture and costs perspective.
• Exceptionally well-organized individual with great listening, communication and presentation skills

Experience- .NET, AWS

Job Title / Skill: Dot Net Developer (Software Engineer)

Work Location: Noida

Notice Period: Early Joiner

Experience: 7-10 Years

Job Responsibilities:  

• Dot Net developer.
• Experience in Webservice (WCF, Rest, Web API).
• Experience working with SQL, JavaScript, Jquery, OOPS.

Enclosed are further more details:

• Location-Noida-142
• Comfortable for 2 years’ service agreement.
• 60 % throughout in academics ( Must have 60 % above in graduation, If someone have 55 to 60 % in 10th or 12th ( Only one of them) will be considerable.
• Transportation- Not available.
• Job Timings- 01:00 PM to 10:00 PM.
• Should have good comm skills.
• Notice Period- Immediate or max 30 days.

Interview process:- HR Call ( Initial validation) , T-con Interview , Machine Test, Final Managerial round.

Service agreement as within the tenure you will be trained in new technologies within your current role.

Candidate should have their personal Laptop for further interview process.