Digital Marketer

Strong Customer Success Manager / Implementation Manager / Post-Sales Enterprise Delivery Profiles

Mandatory (Experience 1): Must have 6+ years of relevant experience in customer-facing Customer Success / Account Management / Implementation roles.

Mandatory (Experience 2): Must have 3+ years of hands-on experience supporting enterprise customers in North America and/or Europe

Mandatory (Experience 3): Must have owned end-to-end enterprise customer implementations, including discovery, onboarding, integrations, go-live, and stabilization.

Mandatory (Experience 4): Must have experience working with CXO / VP / Director-level stakeholders as primary points of contact (POCs) for enterprise accounts.

Mandatory (Experience 5): Must have managed enterprise accounts with ACV / ARR of at least USD 40K+, and owned commercial outcomes such as renewals, expansions, upsells, and retention (NRR).

Mandatory (Experience 6): Must have worked in B2B SaaS companies with complex technical products

Mandatory (Experience 7): Must have a conceptual understanding of SaaS architecture and APIs, with the ability to troubleshoot workflows and coordinate closely with engineering and product teams (hands-on coding not required).

Mandatory (Compensation): Candidate's Current CTC should not be less than 27 LPA.

Company Name: JNJ TECHNOLOGIES & SERVICES Job Profile: BDA Job Description We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. Requirement & Skills Bachelor’s degree in Business, Marketing, or related field Strong verbal and written communication A drive to seek new business Excellent telephone skills Highly organized Experience: 06 Months - 2 years Job Location: Work from home Selection process:- HR round & Manager round Qualification: Graduation Working days: 6 working days (Sundays off) Shifts: 10:00am - 7:00pm Mandatory language: English/Hindi Laptop: candidates are to use their own laptops. Additional Compensation: If applicable, this will be decided on the basis of your designation

• Setting a vision for how technology will be used in the company
• Ensuring that technological resources meet the company's short and long-term needs
• Outlining the goals for research and development
• Creating timelines for the development and deployment of all technological services
• Making executive decisions on behalf of the company's technological requirements
• Setting up of CI/CD pipelines to automate deployments at various stages, dev to staging to production at scale
• Setting up of APMs and integration with Slack to monitor the distributed system’s health in real-time
• Acting as a mentor to team members
• Maintaining a consumer-focused outlook
• Managing technology budgets and time frames
• Staying on top of technology trends and developments

Desired Candidate Profile

• 8-12 years of overall experience
• 5+ years of experience in managing a self-organizing, high growth team
• 3+ years of experience as a developer
• Hands-on experience with MERN Stack
• Hands-on with Vue.js, AWS, and AWS Lambda implementation, Serverless Architecture, Microservices Architecture, MongoDB, MySQL, PHP (Laravel)
• Knowledge of scaling high traffic apps using Heroku/EBS etc.
• DevOps knowledge
• Working knowledge of Data Warehousing and CDP platforms

Responsibilities:

• System and network monitoring - configuring network devices, firewalls, access points, routers, and switches
• Deploy, Install, Configure and administer Linux Systems and Servers
• End-user support and troubleshoot technical issues
• IT Asset and device assignments, management, and maintenance 
• G-Suite Administration
• Configure and provide Biometric and HID access
• Maintain licenses for all MTX Applications
• Interact with employees globally at the technical level, as required 
• Perform Regular Audits of IT Assets and Applications
• Ability to configure and scale IT systems and networks for a rapidly growing organization
• Assist with hardware and software issues
• Assist in defining and documenting best practices and support procedures
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above

What you will bring:

• 4-7  Yrs experience in IT support and system administration
• Experience in network administration and Cisco Meraki
• Experience in System and network monitoring - configuring network devices, firewalls, access points, routers, and switches is a must
• Experience with Linux Server deployment and Administration
• Advanced knowledge of Ubuntu is a must
• Experience in tools like Jenkins, Docker, etc.
• Advanced knowledge of Windows, macOS
• Cisco CCNA Certification is a big plus
• Experience in Cybersecurity is good to have
• Experience working with G-Suite Administration is good to have
• Experience working with Biometric and HID access is good to have
• Familiarity with leading Infrastructure platforms such as GCP, Azure, and AWS is a big plus
• Knowledge of IT audit processes & standards such as HIPAA, SOC-2, SSAE18, and ISO-27001 is desirable. 
• Key soft skills like - 
• Flexible with multifaceted tasks and a team player
• High-level problem-solving
• Analytical and critical thinking capabilities
• Strong interpersonal and collaborative skills
• Exceptional written and verbal communication skills
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What we do:

Have you ever tried creating a good video? It's hard. Really hard. We know a thing or two about it because our team is comprised of filmmakers and engineers who have spent the last 20 years of our lives in the motion picture, advertising, and television industry. Today, stitching together a production-ready video poses a litany of challenges: uploading assets from multiple sources, soliciting input from multiple departments, maintaining version control, and getting sign-off on final releases. As you can guess, a lot of this workflow has been happening across multiple tools. Desynova unifies the assets and the conversation. We're aiming to become the media collaboration layer for the entire internet.

Culture:

Rule number one: be a good person. We have a passion for technology and Film/Video making. This is not just a job, it's an opportunity to do what you love every day, stimulate your mind, be challenged, and build an app that allows thousands of creators all over the world to connect with one another and create stunning films, television shows, and works of art.

As part of the Product Management Team, you will help strategize and design our products, manage the end-to-end execution of product features, and contribute to product vision and strategy.

Responsibilities

• Understanding and analyzing user needs. Define and validate use case scenarios with statistics and metrics.
• Maintaining a deep understanding of the competitive landscape and trends
• Validating and pitching new product ideas
• Defining features through detailed specifications and user stories
• Creating elaborate mock-ups and wireframes with industry standard prototyping tools (Optional)
• Working with design and engineering teams through feature implementations
• Maintaining timelines and keeping all stakeholders updated
• Defining success metrics and analyzing product performance
• Basic understanding of how to read code, code comments and verify business logic during code reviews.
• Basic understanding of APIS, how to read & understand them, Verify the API response as per product & business requirements
• Ability to talk extensively about features and product during live demos

Qualification

• Deep passion for building software products and services
• Basic understanding of how to read code, code comments and verify business logic during code reviews.
• Uncanny product sense on how to marry technology and design to solve user needs in a practical manner
• Excellent problem solving and analytical skills combined with a strong business and technical acumen
• Bias for action and can break down complex problems into steps that help drive product development
• Immaculate oral and written communication skills

Helpful Skills

• Worked on an iOS app, from design to development to testing to deployment
• Worked on an Android app, from design to development to testing to deployment
• Worked with AI/ML projects such as Face Detection Recognition, NER, NLP, etc
• Worked with elastic search, able to write, read and modify elastic queries
• Worked with Jira
• Worked with GitHub
• Worked with Google MS Sheets
• Good with presentations.
• Good to know python, mongoDB, Js, basic HTML/CSS

• Proven experience in Mobile application development using flutter
• Design and Build sophisticated and highly scalable apps using Flutter
• Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
• Use of Model-View-Controller ( MVC) and Model-View-ViewModel-Controller (MVVM) as it relates to designing, developing architecture, and developing maintainable, testable, and functional software that meets product requirements.
• Resolve any problems existing in the system and suggest and add new features in the complete system
• Must have Flutter knowledge to build cross-platform mobile apps for Android, IOS, and Web apps. This should include making responsive UIs to efficiently query data and also manage states in an optimized manner.
• Must have knowledge of version controlling
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