Graphic Designer & Video Editor

Job Overview:

We are seeking an enthusiastic Telecaller to join our dynamic sales and marketing team. In this role, you will be pivotal in reaching out to potential clients, presenting our EdTech products and services, and generating valuable leads. Your efforts will directly contribute to expanding our customer base and driving company growth.

Key Responsibilities:

• Outbound Calls: Initiate calls to potential clients, including schools, colleges, and individual learners, to introduce them to our EdTech solutions.
• Lead Generation: Identify and qualify leads through proactive cold calling and follow-up on inquiries.
• Product Explanation: Clearly explain our offerings, address questions, and handle concerns to spark interest and engagement.
• Follow-Up: Maintain regular contact with leads and prospects to nurture relationships and guide them through the sales process.
• Database Management: Accurately update and manage customer databases with relevant information.
• Reporting: Provide regular reports on call activities, lead status, and progress towards sales targets.
• Customer Feedback: Gather and communicate customer feedback to enhance our product offerings and improve satisfaction.
• Collaboration: Coordinate with the sales team to ensure seamless transitions from lead generation to sales closure.

Qualifications:

• Experience: 1-2 years in telecalling, ideally within the Banking sector.
• Communication Skills: Exceptional verbal communication skills with a clear and engaging speaking style.
• Customer-Centric: Strong ability to understand and address customer needs effectively.
• Persistence: Proven track record of handling rejection and staying motivated to meet targets.
• Tech-Savvy: Comfortable with CRM software and telecalling tools.

Responsibilities

• Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
• Document all information according to standard operating procedures
• Categorize the request/Label it according to SOP (Type and Criticality)
• Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
• Follow up with the owner with the result of RCA to identify the action items.
• Respond back to the employee with the best possible solution.
• Monitor the resolution for a day (if required) and then close the ticket. 
• Quality check for every call will be done on a real time basis.

• Need to Understand the product and features, to demonstrate them to the end users.
• Sound knowledge of Java and SQL
• Need to Analyze and Resolve the Product-specific queries, MySQL.
• Consistently Deliver the customer requirements.
• Engage with the Development team and manage the progress of cases.
• Should be able to cope with a high-pressure work environment.
• The working model will be 24X7.

Must require

• Good Communication both verbal and written
• Analytical skills
• Team player

Job Profile: W2 Sales Executive (Bench Sales)

Eligibility: Any UG/PG

Essential Requirement: Good English Communications

Location: Vadodara (Gujarat)

Schedule: US Shift (8PM to 5AM)

Compensation: In-hand salary up to 18500 (Monthly) plus Incentives

Benefits:

• Healthy & Hygienic work environment
• 5 Days Working (Monday to Friday)
• Health Insurance
• Performance Bonus

Job Responsibilities:

• Maintain the database of candidates along with all follow-ups related information.
• Posting vacancies on portals. Match the profile of the candidate on technical grounds.
• Responsible for negotiation, paperwork validation and closed candidates for assigned requisitions.
• Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.
• Maintaining Candidate/Vendor relation on the progress of submittals made, Interview Coordination and taking care of the joining formalities, background checks, references, coordination with internal accounting team and for timesheets, etc.
• Ensure the target is met in terms of required submittals daily as well as required number of placements.
• Marketing our Bench Consultants.
• Developing new contacts with tier 1 vendors / Clients.

What you need to have:

Job Brief

The job requires .Net Sr Backend Developer. This Developer is expected to have strong technical skills, work closely with the other team members in development and ability to work stand alone. Ability to work on a small team with minimal supervision, Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality

Skills Requirement

• Bachelor’s degree in Computer Science or related field plus 3-5 Years of .Net relevant experience
• Familiarity with the .NET framework, SQL Server, and design/architectural patterns (e.g. Model-View-Controller (MVC))
• Knowledge of .NET languages (e.g. C#, Visual Basic .NET)
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Good knowledge of databases like MySql, SQL. Ability to write optimized SQL queries and good knowledge of Stored Procedures.
• Sound knowledge of testing frameworks like NUnit, XUnit or MS test.
• Strong attention to detail
• Basic understanding of MultiThreading concepts
• Sound knowledge of Linq.
• Proven knowledge of WCF or Restful Web service creation
• Basic knowledge of frontend scripting languages like JavaScript, jQuery
• Sound knowledge of Design principle, OOPs concepts & Solid Principle
• Sound knowledge of Entity framework
• Experience with GitHub, Tortoise SVN Version Control
• Strong attention to detail
• Knack for writing clean, readable, and easily maintainable code
• Sound analytical, problem-solving, and communication skills.
•  

Responsibilities

• Translate application storyboards and use cases into functional applications
• Design, build and maintain efficient, reusable, and reliable code
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Help maintain code quality, organization, and automatization
• Utilizing Microsoft's .NET infrastructure to create software solutions that meet clients' requirements.
• Collaborating with coworkers to facilitate the creation of large, complex developments, as required.
• Reformulating existing code to ensure adherence to stipulated guidelines.
• Checking your code to detect and remedy errors and omissions.
• Testing your outputs to ensure that they are in excellent working order.
• Deploying developments and monitoring uptake by the target audience.
• Using clients' feedback to inform the creation of subsequent versions of each development.
• Remaining abreast of coding and technological changes that will impact your work.

• Complete and end to end management of training and capability building of learners in each cohort and simultaneously running cohorts
• Deep analysis of weekly progress of each individual learner and planning of remediation
• Being a mentor and guide to each individual learner, driving their strengths and addressing skill gaps so each candidate progresses to our standard of excellence in capability
• Planning and ensuring holistic readiness of all learning infrastructure including courseware, platform, labs, projects, domain based contextual learning and business (soft) skills (with support from content and other functions and leadership teams)
• Managing a team of trainers and other resources such as training assistants for optimum resource utilization and delivering best quality industry-relevant training

• At least 10 years experience in training technical areas in computer science and data engineering or cloud
• Experience in managing trainers and managing training operations
• Clear and up to date understanding of job role requirements, talent requirements, especially in data driven technical job roles
• Strong delivery experience will be an added plus

Key Responsibilities

• Lead and inspire high-performing engineering teams to build and scale highly reliable, secure and responsive architecture for all LoveLocal products

• Build highly Scalable platforms using Python, ReactJS, NodeJS, Kafka, Distributed Caching, SQL and No SQL Databases

• Take full ownership of the people related aspects of the Engineering team engagement, recruiting, retention, compensation, promotions, individual performance management and organizational structure

• Should be actively involved in hunting and recruiting new talent

• Manage the engineering pipeline at all levels from planning the product implementation with the developers, distributing and managing work of the engineering team and ensure code quality across products and services

• Should continuously plan and build for increasing scale of the product and ensure full hygiene of the tech infrastructure and code sanity

• Should be the primary point of contact of functional heads for all tech dependencies

• Take ownership of overall tech budget, reviewing expenses and planning for future costs

• Work closely with CTO and Product Head on the Tech roadmap of the organisation

• Become an integral part of the core team and be strongly aligned with the mission and values of the company

Main Qualifications

• 8+ years of experience in Software Development with end-end implementation of products (Preferably in a product driven organisation)

• Minimum 3 years of experience leading a team of at least 15 developers, either as an EM or a Tech Lead

• Should have worked in a well scaled and fast paced working environment (Startups beyond Series B or a major tech organisation)

• Comfortable handling multiple competing priorities in a fast-paced environment.

• Well versed with cloud computing and infrastructure management AWS / GCP

• Has worked extensively on designing and implementing Microservices architecture

• Should have experience working with NoSQL data stores such as MongoDb, Cassandra, HBase, DynamoDB, etc.

• Should have experience working with Big Data streaming services such as Kinesis, Kafka, RabbitMQ etc

• Should be highly skilled in Python and have solid exposure to JavaScript

• Should have solid exposure to Web development and have had familiarity working with Android and IOS engineers

• Excellent understanding of software engineering practices and Design Patterns

• A Bachelors or Masters in Computer Science or equivalent engineering degree from top engineering institutes.