Sr. Marketing Manager

Hiring for AGM- Performance Marketing at EaseMyTrip.com

Location-Gurugram- Sec-32

Experience - 10-15 Years in Performance Marketing

6 Days Working

Preffered candidate from Travel Industry

About The Role

The AGM- Performance Marketing at EaseMyTrip is a pivotal role focused on maximizing the digital footprint and customer acquisition through targeted advertising and strategic marketing. This individual is tasked with the creation, execution, and optimization of a comprehensive performance marketing strategy. The specialist will manage campaigns across multiple digital platforms, continuously analyze performance data, and adapt strategies to enhance efficacy and ROI. This role demands a high level of analytical prowess, creativity, and adaptability to stay ahead of market trends and leverage emerging technologies for marketing advantages.

Preferred Candidate Profile:

• Educational Background: Holds a degree in Marketing, Business Administration, or a related field.
• Experience: Proven experience in performance marketing, with a strong background in managing multi-channel digital marketing campaigns, including PPC, SEO, and social media.
• Analytical Skills: Possesses excellent analytical capabilities with the ability to leverage data and metrics to make informed marketing decisions.
• echnical Proficiency: Skilled in using digital marketing tools and technologies such as Google Analytics, Google Tag Manager, and mobile marketing applications.
• Strategic Thinker: Ability to develop effective marketing strategies and plans with a clear focus on achieving measurable results.
• Communication Skills: Excellent communication skills, capable of articulating ideas clearly and engaging effectively with both team members and management.
• Problem Solving: Strong problem-solving skills with a creative approach to overcoming challenges and achieving business objectives.
• Adaptability: Open to new ideas, willing to experiment, and adaptable to changing digital landscapes and consumer behaviors.
• Goal-Oriented: Highly motivated and goal-oriented, with a track record of meeting or exceeding performance targets.
• Team Player: Demonstrates the ability to work collaboratively in a team environment, contributing to a cooperative work dynamic.

• Company Overview

EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population’s travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.

 • Gather and evaluate user requirements in collaboration with product managers and engineers • Illustrate design ideas using storyboards, process flows and sitemaps • Design graphic user interface elements, like menus, tabs and widgets • Build page navigation buttons and search fields • Develop UI mock-ups and prototypes that clearly illustrate how sites function and look like • Create original graphic designs (e.g. images, sketches and tables) • Prepare and present rough drafts to internal teams and key stakeholders • Identify and troubleshoot UX problems (e.g. responsiveness) • Conduct layout adjustments based on user feedback • Adhere to style standards on fonts, colors, and images Requirements: • Proven work experience as a UI/UX Designer or similar role • Portfolio of design projects • Knowledge of wireframe tools (e.g., Figma, Wireframe.cc, or InVision) • Up-to-date knowledge of design software like Adobe Illustrator and Photoshop • Team spirit; strong communication skills to collaborate with various stakeholders • Good time-management skills What We Offer: • An opportunity to work in a rapidly growing company with potential for personal and professional growth. • A collaborative and inclusive culture that values each employee’s contribution towards our goals. • Competitive compensation package including attractive bonus structures and benefits 

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Job Description: Principal Engineer (Full Stack Architect)

Job Title: Full Stack Architect

Location: Hyderabad, India

Experience: 15Years to 20 years (4+ years in Enterprise Architecture)

Technology Stack: MERN (MongoDB, Express, React, Node.js), Distributed Systems, Cloud (GCP/Azure), Neo4j, Vector Databases, SQL and NoSQL Databases, Knowledge Graphs.

Industry: Enterprise Software, Large-Scale Distributed Systems, Machine Learning

Job Summary

As a Full Stack Architect, you will play a pivotal role in designing and architecting large-scale distributed systems with a strong focus on the MERN stack (MongoDB, Express.js, React, Node.js). You will lead the design and implementation of enterprise-grade software solutions that leverage cloud infrastructure (GCP/Azure), knowledge graphs (Neo4j), vector databases, and machine learning at scale. In this role, you will work closely with cross-functional teams including data scientists, cloud engineers, and front-end developers to deliver high-performance, secure, and scalable applications.

This role requires a deep understanding of distributed systems architecture, graph databases, machine learning systems, and cloud computing, with a strong focus on building solutions that meet business and technical needs. The ideal candidate will have 12+ years of experience with a proven track record of architecting full-stack systems and leading engineering teams in a fast-paced, innovative environment.

Roles and Responsibilities

Full Stack Architecture: Design, develop, and maintain highly scalable, distributed, and fault-tolerant enterprise applications using the MERN stack (MongoDB, Express.js,

React, Node.js).

Distributed Systems: Architect and design large-scale distributed systems that handle high- volume, low-latency data processing.

Cloud Engineering: Implement and maintain cloud infrastructure solutions on GCP or AWS,ensuring high availability, scalability, and performance.

Knowledge Graphs and Databases: Design and optimize complex data models using Neo4j, vector databases, and other NoSQL solutions to manage interconnected data efficiently.

Enterprise Solutions: Architect and deliver cloud-native enterprise software solutions that meet enterprise-grade security, compliance, and performance requirements.

Data Structure & Algorithms (DSA): Lead by example in writing efficient, high-performance code and optimize software with a strong focus on algorithms, data structures, and system design principles.

Collaboration: Work with engineering, data science, and product teams to translate business requirements into scalable technical solutions.

Mentorship: Mentor junior engineers and foster a collaborative team environment.

Performance Optimization: Ensure system performance, scalability, and reliability throughcode reviews, optimizations, and best engineering practices.

Documentation & Best Practices: Maintain comprehensive architecture documentation and promote engineering best practices across teams.

Mandatory Requirements

Experience: 12+ years of full-stack development experience, with significant expertise

in building and architecting applications using the MERN stack (MongoDB, Express.js,

React, Node.js).

 Distributed Systems: Proven track record of architecting and implementing large-scale

distributed systems with a focus on reliability, scalability, and performance.

 Cloud Expertise: Extensive hands-on experience with cloud infrastructure (GCP or AWS),

with a deep understanding of cloud services such as compute, storage, networking, and

security.

 Database Systems: Expertise in NoSQL databases like MongoDB and graph databases like

Neo4j. Experience with vector databases for high-dimensional data processing.

 Knowledge Graphs: Hands-on experience in designing and working with knowledge graphs

for solving complex data relationships.

 Data Structures & Algorithms: Strong knowledge of DSA with practical experience in

solving complex technical challenges.

 Microservices Architecture: Experience in designing and developing microservices-based

architectures and ensuring high availability.

 DevOps ; Automation: Knowledge of DevOps practices (CI/CD), containerization (Docker), and orchestration (Kubernetes).

 Agile Methodologies: Experience with Agile development methodologies, including SCRUM, TDD, and iterative development.

Nice-to-Have Requirements

 Front-End Expertise: Advanced experience with React.js, with knowledge of modern front- end technologies (Next.js, Redux, TypeScript).

 Cloud Certifications: Google Cloud Professional Architect or Azure Certified Solutions Architect certifications.

 Data Engineering: Hands-on experience with data pipelines, ETL processes, and big data technologies (e.g., Apache Spark, Kafka).

 AI/ML Ops: Experience in deploying machine learning models using MLOps frameworks and automating ML pipelines.

 Graph Analytics: Experience in graph algorithms and analytics, with the ability to model and query complex relationships in a graph database.

 System Design: Experience in conducting system design reviews, providing insights into performance bottlenecks, scalability, and trade-offs.

 Security & Compliance: Knowledge of enterprise-level security protocols and data privacy compliance frameworks (e.g., SOC2, GDPR).

Leadership: Proven experience in leading cross-functional teams, setting technical roadmaps, and ensuring alignment between business and technical goals.

Company Profile

Jamboree is the oldest institute in India and the best of its kind, which offers comprehensive classroom and online preparation programs for GMAT®, GRE®, SAT®, ACT®, TOEFL™, and IELTS™. Jamboree has 39 centers in 22 cities of 2 countries including India and Nepal. Each center follows a uniform curriculum and has outstanding faculty, all of whom are trained at our head office. Each center offers the same teaching standards and syllabus.

https://www.jamboreeindia.com/

Job description

Ensure the profitability of the center & achievement of sales targets

Counseling students, handling daily center operations, handling inquiries & walk-ins, Cold calling must!

Required Candidate profile

Counseling/Sales experience, cold calling MUST.

Excellent communication skills & inter-personal ability, multi-tasking ability

Education Industry work experience is must.

If you’re one of the best and brightest, a highly-motivated innovator, and a fast worker, you might be just the person we’re looking for! Entrata’s Operations department is seeking a Full-Stack Software Developer. As part of our Operations team, you will act as a technical advisor, team leader, coder, and evangelist. Our Full-Stack Developer will take ownership of website-related projects and see them across the finish line, and advocate for the latest tools, technologies, and best practices.

Responsibilities will include

• To be a part of a highly motivated, young, and energetic product development Team
• You will be handling high traffic website operations, pro-active maintenance and problem-solving skills to ensure optimal working and performance of the websites
• Exposure to industry trends and developments
• Opportunity to collaborate, work with the architects and product owners in the business, and to contribute in all phases of the software development lifecycle
• Best practices and methodologies to produce desired software on time and with top-notch quality

Minimum Qualifications

• You have strong debugging, problem-solving, and analytical skills
• Strong sense of writing quality code
• Passion for developing highly scalable systems
• You are quick, resourceful, flexible, and an excellent collaborator
• Hands-on technical coding, and implementing of product features
• Peer code review
• Strong experience in OOPS and MVC frameworks in PHP
• Database experience on any of the following: PostgreSQL, MySQL, or MS SQL Server (Preferably PostgreSQL)
• Knowledge of software design patterns
• Basic understanding of front-end technologies (JavaScript/ ReactJS, Ajax, etc.)
• Experience participating in agile and fast-paced software development methodologies
• Experience in collaborating in a cross-functional agile team
• Good verbal and written communication skills
• Bachelor’s degree in Computer Science or a related field
• 1 - 4 years of experience with web application development

We are building a global content marketplace that brings companies and content

creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.
Our mission is to become the world’s largest content creation and distribution platform for all kinds of content creators and brands.

Our Team

We are a 25+ member company and is scaling up rapidly in both team size and our ambition.

If we were to define the kind of people and the culture we have, it would be -

a) Individuals with an Extreme Sense of Passion About Work

b) Individuals with Strong Customer and Creator Obsession

c) Individuals with Extraordinary Hustle, Perseverance & Ambition

We are on the lookout for individuals who are always open to going the extra mile and thrive in a fast-paced environment. We are strong believers in building a great, enduring

a company that can outlast its builders and create a massive impact on the lives of our

employees, creators, and customers alike.

Our Investors

We are fortunate to be backed by some of the industry’s most prolific angel investors - Kunal Bahl and Rohit Bansal (Snapdeal founders), YourStory Media. (Shradha Sharma); Dr. Saurabh Srivastava, Co-founder of IAN and NASSCOM; Slideshare co-founder Amit Ranjan; Indifi's Co-founder and CEO Alok Mittal; Sidharth Rao, Chairman of Dentsu Webchutney; Ritesh Malik, Co-founder and CEO of Innov8; Sanjay Tripathy, former CMO, HDFC Life, and CEO of Agilio Labs; Manan Maheshwari, Co-founder of WYSH; and Hemanshu Jain, Co-founder of Diabeto.
Backed by Lightspeed Venture Partners