Sr. Marketing Manager

Position Overview:

This is a start-up-style customer success/service role where responsibilities may shift as we adapt to what works best for our learners. The Learner Success Manager will play a key role in supporting learners through live classes, 1:1 support, small group orientation sessions, and ongoing communication through Slack, phone calls, email, or video meetings.

Key Responsibilities:

• Conduct live classes and facilitate workshops through platform/technical support, time management, and learner check-ins through multiple communication outlets (individual and small group).
• Offer empathetic and motivational support in both live sessions and support tickets.
• Provide at least 20–25 hours of direct live learner interaction weekly. This would include, but not be limited to, hosting live classes, 1:1 interactions, check-ins, escalations, and live troubleshooting support.
• Adapt to evolving responsibilities as we refine what drives learner success.
• Facilitate onboarding, orientation, communication timelines, and guidance through learning resources.
• Track learner progress and report feedback.
• Help build a learner community and engagement through group sessions and events, as well as community channels, while adapting to the company/team's standard operating procedures.
• Collaborate with internal teams to improve learner experience based on feedback.

Launch Your Career with Simplilearn! We're hiring for an entry-level role perfect for recent graduates or freshers with internship experience.

💰 CTC: ₹3.7 LPA (90% fixed + 10% variable)

Job Title: Sales & Customer Support Executive (Voice Process)

Company Brand Name: BikeFixup

Location: Faridabad

Work Mode: Work from Office

Working Days: 6 Days a Week (Rotational Off)*

Key Responsibilities:

Sales Responsibilities:

Achieve monthly sales targets for memberships.

Conduct outbound and inbound calls to pitch plans and convert inquiries into sales.

Provide detailed product knowledge and promote BikeFixup’s services effectively.

Maintain and update lead databases, ensuring timely follow-ups.

Prepare daily/weekly sales reports and analyze customer feedback.

Collaborate with the operations team for seamless service delivery.

Customer Service & Support Responsibilities:

Handle customer inquiries and resolve issues promptly with a professional attitude.

Ensure customer satisfaction by providing clear, accurate, and empathetic communication.

Assist customers in booking services and guide them through the process.

Address complaints or concerns and escalate unresolved issues to the appropriate team.

Follow up with customers post-service to ensure a high level of satisfaction and identify areas for improvement.

Qualifications & Skills:

Education: Minimum graduates preferred.

Experience: Minimum 1 year in sales or customer service roles with excellent communication skills.

Skills:

Strong communication skills in Hindi & English.

Persuasive abilities and a target-driven mindset.

Empathy and problem-solving skills for customer support.

Basic computer knowledge for lead tracking and reporting.

Benefits:

Fixed salary + performance-based incentives.

Training and growth opportunities in a premium two-wheeler service brand.

Opportunity to build a rewarding career in a fast-growing industry.

Industry – Manufacturing

10+ years of overall experience in handling IT in manufacturing companies.

Qualification: Bachelors in IT or relevant

Job Summary: 

1. Exposure to Manage IT functions involving Infrastructure and Application.

2. SAP/ Business One Administration Handling, Managing, Maintain and Controlling the entire SAP Platform including Enhancements. 

3. Business Continuity and Disaster Recovery. 

4. Providing Training and Support to Internal Team and End users. 

Mandatory Skills:

 • SAP B1 Administration, Configuration and Support experience. 

• Experience on Linux OS and HANA Database administration. 

• Experience in Business Process automation experience.

• Proven working experience in installing, configuring, upgrading and troubleshooting SAP B1,

Linux /windows Operating Systems and HANA Database platforms.

• Knowledge on Monitoring and Maintaining performance according to requirements and upgrading the systems with new release models as per changing requirements.

• Knowledge of interfacing SAP B1 with 3rd Party Solutions.

• Knowledge on security, backup, redundancy and Disaster Recovery strategies.

• Understanding of License Compliance, Governance, Risk Management and Statutory Audit requirements.

·  Knowledge about Information Security Management System (ISMS ISO27001:2022)

·  Knowledge about Cloud - Migrations, Implementation, Management and Maintenance

Additional Skills:

• Knowledge on Active Directory, DNS, Group Policies creation, DHCP servers designing and planning.

• Knowledge of IT system security, anti virus (mainly TrendMicro), and firewall devices.

• Being Self-motivated – driven to achieve results & flexible to work anytime and weekends, as may be needed

• Excellent verbal and written communication skills. 

• Strong analytical and problem-solving skills.

• Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads

• Exposure to AWS, Azure, and GCP.

Responsibilities :

1)Support to all SAP B1 users as first level problems solving and inquiries. Coordinates

communication and the resolution of complex issues. 

2) Manage day-to-day SAP B1 operations and server infrastructure supporting a multi-site End

Users environment.

3) Manages projects including planning and execution of enhancements.

4) Monitoring and managing user access, permissions, and security protocols to maintain system integrity and performing routine maintenance on servers and network infrastructure, including patch updates and performance tuning.

5) Implementing and monitoring backup, restore, and redundancy strategies to ensure data security and availability.

6) Troubleshooting and resolving hardware and software issues across various systems promptly to minimize downtime.

7) Configuring and maintaining virtualization platforms, ensuring high availability and optimized performance.

8) Conduct Internal and Statutory IT Audits

Job Description:-

• Database Administration, Solution design, Database Migration and manageability for Mission Critical Enterprise Applications in Datacentre and Cloud Deployments
• Database migration and upgrades using methods/utilities like Datapump, RMAN backup/restore, data guard and auto upgrades.
• Experience in Oracle Database migrations to cloud (preferably Azure ).
• Must be willing to troubleshoot issues related to Oracle database migration to Azure Cloud
• Work experience in Unix Shell scripting & automation.
• Experience in capacity planning, designing, and implementing enterprise solutions using Oracle Database Technology.
• Effective communication and presentation skills.
• Analyzes problems, identifies solutions, and makes decisions.
• Flexible to work either independently or work in tandem with Cloud Infrastructure team to identify and implement the most efficient cloud-based solutions for the company.
• Demonstrates a willingness to learn, adapt, and grow professionally
• 
  
• Mandatory Technical Skills:
• Must have experience with Azure Cloud Infrastructure.
• Experience in End to End Database Migration from On-Prem to Cloud Infrastructure including Virtual Network Design, routing rules, security groups, Instance creation, and database deployment.
• Oracle DB Architecture experience in Oracle 19c,18c &12c .
• Experience in implementing multi-tenant architectures.
• Experience/Exposure in Oracle Enterprise Manager, RMAN, Data guard and Real Application Cluster (RAC)
• Experience in Installation, Cloning, Maintenance/Support of Production and Development Environment.
• Oracle DBA should have experience on 19c,18c &12c upgrade, production support, cross platform migration.
• Experience in Oracle Database upgrade from 11g to 19c,18c &12c on various platforms.
• Experience in any other database apart from Oracle like MS-SQL.
• Good written/Verbal Communication, Presentation, Interactive skills with team across geography

We are seeking a highly skilled PostgreSQL Admin with 3 to 6 years of experience to join our dynamic team. The ideal candidate will have extensive experience in Posgresql or PL/SQL Data Warehousing Concepts Scheduling Basics ETL SQL Data Integration Microsoft SSIS and Unix Shell Scripting. This role involves designing developing and maintaining data integration solutions that support our business objectives.

Responsibilities

• Design and develop robust data integration solutions using postgresql or PL/SQL ETL tools and Microsoft SSIS.
• Oversee the implementation of data warehousing concepts to ensure efficient data storage and retrieval.
• Provide expertise in scheduling basics to automate data processing tasks.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Lead the development and maintenance of Unix Shell Scripts for data processing and integration.
• Ensure data quality and integrity by implementing best practices in data integration and ETL processes.
• Monitor and optimize SQL queries to enhance performance and efficiency.
• Develop and maintain documentation for all data integration processes and solutions.
• Troubleshoot and resolve issues related to data integration and ETL processes.
• Conduct code reviews to ensure adherence to coding standards and best practices.
• Provide technical guidance and mentorship to junior developers.
• Stay updated with the latest industry trends and technologies to continuously improve data integration solutions.
• Collaborate with stakeholders to understand business needs and deliver solutions that drive business value.

Qualifications

• Possess a strong understanding of PL/SQL and its application in data integration.
• Demonstrate expertise in data warehousing concepts and their practical implementation.
• Have experience with scheduling basics to automate and streamline data processes.
• Show proficiency in ETL tools and techniques for efficient data extraction transformation and loading.
• Exhibit strong SQL skills for querying and managing databases.
• Be skilled in Microsoft SSIS for developing and maintaining data integration solutions.
• Have experience with Unix Shell Scripting for automating data processing tasks.
• Display excellent problem-solving skills and attention to detail.

Remitbee Online Money Transfer is seeking a skilled QA Automation Engineer with experience in Selenium and Manual Testing. Individuals who apply for Remitbee careers should be passionate about tech and driven towards innovating the industry further with the Remitbee team. This position also comes with the opportunity for career growth and working hour flexibility. We look forward to reading your application.

What will you do?

• Work in an agile team of developers, QA, DevOps and founders
• On going Web, API, UI testing
• Automation testing with Selenium
• Provide accurate estimates

Skills and requirements 

5+ years of experience using Selenium or similar automation too

• Able to write test cases based on business requirements
• Write automation and perform Web, API, UI, functional, regression, smoke, black box, load, performance and end-to-end testing
• Experience using Jira, Xray, testrail or any kind of similar test automation tools.
• Familiarity with network packet analysis tools, such as Wireshark.
• Problem solving skills including the ability to troubleshoot and identify problem areas throughout testing.
• Collaborate well with others. Ability to translate technical concepts into easy to understand terms.
• Verbal & written communication skills - In-depth.
• Programming experience with Java.
• Proven experience of leading team.

Competencies

• Strong communication skills
• Self-Motivated
• Willingness to learn new tools and technology and work in a collaborative environment
• Creativity, this is an opportunity to be involving in shaping the strategy of our company. Ideas and input at all levels in the business is welcome.

Type: Full time

Total Exp: 5+ years

• Creating top-quality applications.
• Collaborating with front-end developers.
• Ensuring that junior staff delivers according to standards.
• Improving functionality.
• Using the most updated and appropriate technologies.
• Designing and building application layers.

• Degree in computer science, information technology, or similar.
• Previous experience as a developer.
• Extensive working knowledge of coding using .NET languages (C+, VB, .NET).
• Familiarity with ASP.NET framework and SQL servers.
• A keen eye for detail.
• Strong communication skills.

• Review and analyze system specifications
• Collaborate with Developers to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

Requirements

• Proven experience as a Quality Assurance Tester or similar role
• Experience in project management and QA methodology
• Familiarity with Agile frameworks and regression testing is a plus
• Ability to document and troubleshoot errors
• Working knowledge of test management software (e.g. qTest, Zephyr) and SOQL
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills
• Knowledge of Salesforce CRM and integration concepts