Sr.Manager Process Design(Profitability and scalability)
at Leading Logistics-tech Platform
What you will do:
- Working closely with the Head of Operations Design towards creating most profitable and scalable business
- Understanding the different business cost components and inefficiencies from an operation standpoint
- Effectively balancing long term and short-term projects to ensure optimal utilization of resources and effective delivery of results
- Coming up with game-changing improvements in partner and customer experience
- Defining, designing and launching pilot projects to verify the applicability of the suggested improvements
- Interacting with multiple stakeholders from different functions for implementation of the suggested improvements
- Formulating strategy, journey and concept design, qualitative research and partnering on implementation
- Developing a culture of continuous improvement and step changes within team and across cross-functional teams that helps to optimize customer and partner experiences at all touchpoints
Desired Candidate Profile
What you need to have:- MBA/ engineering from premier Institutions
- 4-7 years experience with at least 3 years in areas relevant to operations or operations design (for Pre MBA profiles)
- 2-4 years experience with at least 1 year in areas relevant to operations or operations design (for MBA profiles)
- Experience in working on marketplace/ blue-collared mobile products
- Deep analytical thinking and problem-solving abilities
- Strong data and analytics capabilities
- Product mindset and problem-solving ability
- Ability to look at the big picture while solutioning
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon