Sr Manager Digital Marketing

Job Description

Position: Senior Executive - People Experience

Department: Human Resources

Location: Connect and Heal (CNH)

About Connect and Heal (CNH)

At CNH, we strive to create a healthy and engaging workplace by ensuring that employees experience a seamless journey, from onboarding to daily operations. We value people-centric practices that prioritize collaboration, innovation, and care.

Position Summary

The Senior Executive - People Experience will play a pivotal role in delivering exceptional employee experiences across onboarding, recruitment, engagement, and HRMS management. This role requires a proactive individual who can work collaboratively to ensure processes are efficient, compliant, and aligned with CNH’s core values.

Key Responsibilities

1. Onboarding

• Coordinate with hiring managers and cross-functional teams to deliver induction programs.
• Facilitate documentation, verification, and orientation sessions for new employees.
• Ensure compliance with company policies and regulatory requirements during onboarding.

2. Recruitment

• Manage recruitment processes, including job posting, sourcing, screening, scheduling interviews, and offer rollouts.
• Partner with department heads to understand staffing requirements and create effective hiring strategies.
• Maintain a talent pipeline by leveraging social media platforms, job portals, and referral programs.
• Conduct pre-employment checks and reference verifications to ensure quality hiring.

3. Employee Engagement

• Design and implement programs that enhance employee satisfaction, well-being, and retention.
• Plan and execute initiatives such as town halls, team-building activities, and feedback surveys.
• Act as a point of contact for employee queries and provide resolution to concerns in a timely manner.
• Analyze engagement metrics to recommend and implement improvements.

4. HRMS Management

• Oversee the maintenance and accuracy of employee data in the HRMS system.
• Ensure data security and compliance with data protection regulations.

Skills and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-4 years of experience in HR functions, including onboarding, recruitment, employee engagement, and HRMS.
• Proficient in HRMS tools, Microsoft Office Suite.
• Strong interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Detail-oriented, with strong organizational and multitasking capabilities.

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!

Responsibilities:

• Act as the main point of contact for our customers, helping them navigate our SaaS product
• Manage customer onboarding, ensuring smooth implementation and product adoption.
• Monitor customer health metrics and provide proactive outreach to prevent churn.
• Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
• Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
• Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
• Create and deliver product training sessions to customers, ensuring they maximize value from our platform.

Requirements:

• Proven experience in Customer Success or similar role in the SaaS industry.
• Experience in direct customer interactions.
• Excellent communication and relationship-building skills.
• Strong understanding of SaaS products
• Ability to identify customer needs and align them with product capabilities.
• Proactive mindset with problem-solving abilities and the ability to work independently.
• Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
• Have worked with direct interactions with Customer
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Experience working in a B2B SaaS environment.
• Knowledge of customer success metrics and how to manage them.

We are looking for a Full Stack Engineer for a client of ours, that is headquartered in USA and is operating in the field of health tech space, offering an innovative solution for dominate health issues. The company is well funded and backed by investors like Sequoia Capital.

They are looking for people who are interested to join their company and help them make an impact on their product development and growth.

In this role you will be part of the Product Engineering Team, and will be responsible for working with cross functional teams.

Experience Required

5+ years experience, having worked on both frontend and backend development - hands on development experience from front end, middle tier and back end.

3+ years of experience building Restful web service using node.js

3+ years of experience for writing batch/cron jobs using Python and shell scripting

3+ years of experience in web application development using javascript and ReactJs

Have understanding of javascript, Typescript, HTML, CSS, JSON, Rest based applications

Experience in database techs - mongodb, mysql, redis, elastic search

Experience of building applications deployed on the cloud using AWS, Docker and kubernetes

Good to have : - understanding of code versioning tools like Git

Experience or understanding of JS based build tools like Grunt, Gulp, Bower, Webpack and NPM

Good communication, willingness to work in a diverse team, and a fast paced environment would be a requirement to be successful in this role.

Education Experience

Degree in Computer science would be preferred / equivalent professional experience in product companies.

Company Introduction

iSchoolConnect is an online platform that makes the University Admissions process hassle-free, fun and accessible to students around the globe. Using our unique AI technology, we allow students to apply to multiple universities with a single application. iSchoolConnect also connects with institutions worldwide and aids them in the transformation of their end-to-end admission processes using our various cutting-edge use cases. Our technologies include the Conversational AI chatbot, Document Grader, Video Interview Analyzer, and a Single application use case which aids institutions with International Enrollment Management.

For more information visit: https://ischoolconnect.com/">https://ischoolconnect.com/

LinkedIn Page: https://www.linkedin.com/company/ischoolconnect/">https://www.linkedin.com/company/ischoolconnect/

Job Description

Designation: Senior Frontend Developer

Location: Malad, Mumbai (Currently Remote)

Reports to: Product Manager 

Principal Accountabilities:

• Develop, Enhance, and Modify Applications for a Global Market Environment.
• Design, Code, Test, Debug, and Document programs for corporate systems architecture.
• Work closely with Business stakeholders to define requirements for system applications

Work Dimensions:

• Working on any of the frameworks - Vue/ Angular/ React.
• Should be able to quickly take visual specs and produce responsive web pages.
• Building cross-browser and cross-platform web applications.
• Working with scalable, high-performance systems.
• Unit & E2E testing of Front-End web applications using JavaScript frameworks such as Karma, Jest, Cypress, etc.

• Strong Core JavaScript & ES6 programming skills.

• Understanding of Front-End tools and bundlers.
• Integration of user-facing elements developed by front-end developers with server side logic
• Design and implementation of low-latency, high-availability, and performant applications.

Work Context:

• A fast moving, high growth, entrepreneurial environment.
• Need to work on Git and work in a highly collaborative environment.
• Good communication skills and timely reporting are required.
• Ensure full legal and ethical compliance and conduct of business at all times and under all circumstances.
• Attention to detail needed to maintain a global standard of work output.
• Supervise, mentor, coach a small team of associates on a day to day basis for better management of the collective performance.

Role requirements:

• 2 to 6 years of experience in the IT industry
• 2+ years of hands-on front-end experience working with incremental versions of Angular
• Practical work knowledge of Semantic & Accessible HTML.
• Practical work understanding of Modern CSS techniques, as well as experience working with common CSS libraries like PostCSS, TailwindCSS, etc.

• Strong problem-solving ability 

• A good team player
• Graduate degree (B.Tech/ BSc. IT) in IT/Engineering/Computer Science

Location: Bangalore/Mumbai

Requirements:

• Experience in building tech platforms
• Setup SDLC processes within the team.
• Define Architecture and tech design of the system. Take strategic calls in deciding the tech stack to be used.
• Should be a hands on coder and should contribute significantly to the code base.
• Manage task allocation and delivery timelines for the team.
• Team building and hiring. Should be able to define the resource requirements and work with hiring managers to fill in the positions.
• Work closely with the product and business team to execute the vision and roadmap of the company.
• Domain expertise in Payments/Lending/Fintech is preferred.

1. Sr. Data Engineer:

 Core Skills – Data Engineering, Big Data, Pyspark, Spark SQL and Python

Candidate with prior Palantir Cloud Foundry OR Clinical Trial Data Model background is preferred

Major accountabilities:

• Responsible for Data Engineering, Foundry Data Pipeline Creation, Foundry Analysis & Reporting, Slate Application development, re-usable code development & management and Integrating Internal or External System with Foundry for data ingestion with high quality.
• Have good understanding on Foundry Platform landscape and it’s capabilities
• Performs data analysis required to troubleshoot data related issues and assist in the resolution of data issues.
• Defines company data assets (data models), Pyspark, spark SQL, jobs to populate data models.
• Designs data integrations and data quality framework.
• Design & Implement integration with Internal, External Systems, F1 AWS platform using Foundry Data Connector or Magritte Agent
• Collaboration with data scientists, data analyst and technology teams to document and leverage their understanding of the Foundry integration with different data sources - Actively participate in agile work practices
• Coordinating with Quality Engineer to ensure the all quality controls, naming convention & best practices have been followed

Desired Candidate Profile :

• Strong data engineering background
• Experience with Clinical Data Model is preferred
• Experience in
• SQL Server ,Postgres, Cassandra, Hadoop, and Spark for distributed data storage and parallel computing
• Java and Groovy for our back-end applications and data integration tools
• Python for data processing and analysis
• Cloud infrastructure based on AWS EC2 and S3
• 7+ years IT experience, 2+ years’ experience in Palantir Foundry Platform, 4+ years’ experience in Big Data platform
• 5+ years of Python and Pyspark development experience
• Strong troubleshooting and problem solving skills
• BTech or master's degree in computer science or a related technical field
• Experience designing, building, and maintaining big data pipelines systems
• Hands-on experience on Palantir Foundry Platform and Foundry custom Apps development
• Able to design and implement data integration between Palantir Foundry and external Apps based on Foundry data connector framework
• Hands-on in programming languages primarily Python, R, Java, Unix shell scripts
• Hand-on experience in AWS / Azure cloud platform and stack
• Strong in API based architecture and concept, able to do quick PoC using API integration and development
• Knowledge of machine learning and AI
• Skill and comfort working in a rapidly changing environment with dynamic objectives and iteration with users.

 Demonstrated ability to continuously learn, work independently, and make decisions with minimal supervision

Work in an exciting and challenging role at a leading credit rating company that is leveraging software and technology tools to change the face of credit rating in India!

Our client with nearly two decades of presence has established itself as the second-largest credit rating agency in India. They provide ratings in the financial sector, infrastructure sector, corporates, public finance, and MSME spaces. The company is headquartered in Mumbai and has regional offices at Ahmedabad, Bengaluru, Chandigarh, Chennai, Coimbatore, Hyderabad, Jaipur, Kolkata, New Delhi, Pune and Mauritius.

Our client also carries out grading of IPOs, assesses financial strength of shipyards, grades various courses of Educational institutions and provides grading services to Energy service companies. They are nurturing global opportunities and have made forays in different forms with 4 partners from Brazil, Portugal, Malaysia and South Africa.

As the Senior Manager (Ratings - BFSI), you will maintaining cases and assignments undertaken by group head in the year, managing Sector reports / criteria commentary publishing

What you will do:

• Ensuring Execution of projects
• Providing inputs and commitments towards strategic/ quality decision making
• Facilitating Development & improvement of methodology for sectors
• Minimising Sharp Rating Migration Cases/Rating Quality
• Ensuring quality and readability of rating report as well as rationale, press releases etc.
• Handling Complex situations
• Ensuring timely completion of rating assignments.
• Keeping track of changes in the respective sectors & and bringing important facts to managements notice.
• Presenting the case in the Rating Committee Meeting
• Maintaining MIS, quarterly results/ no default statement, rating reckoner etc.
• Leading & guiding the team of analysts working in the team.
• Monitoring and measuring productivity of team members
• Modelling the leadership behaviors and coaching and mentoring junior staff

What you need to have: