Field Sales Executive

Responsibilities:

• Sell telecommunications products and services to both individuals and companies.
• Sell VoIP for corporate technology and communications systems.
• Build market position by locating, developing, defining, negotiating, and closing business relationships.
• Keep abreast of current technology trends.
• Identify, contact, and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking, and referrals to obtain appointments.
• Leverage the CRM system to develop a prospecting and sales strategy that ensures high activity and effective closing ratios.
• Book and install new lines/circuits/bundles/services to meet established monthly quotas.
• Design customised, cost-effective solutions for the client.
• Manage a territory using technology, prioritisation, and time management skills.
• Submit pricing and pre-qualification requests reflecting the client's requirements.
• Maintain an updated database including all activities, partners, and opportunities with their current status.
• Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence.
• Own recruiting, objective setting, coaching, and performance monitoring of sales representatives.
• Present sales, revenue, and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.

Requirements:

• Bachelor's degree in a related field with 1 to 3 years of experience (preferably from the Telecom domain) with exposure to working in the UAE, EGYPT, VIETNAM, and PHILIPPINES markets.
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.
• Committed to continuous education through workshops, seminars, and conferences.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organisation.
• Proficiency in all Microsoft Office applications.
• Ability to work as part of a team.
• Strong analytical and problem-solving skills.
• Excellent administrative and organisational skills.
• Effective communication skills.
• Proven ability to drive the sales process from plan to close.
• Strong business sense and industry expertise.
• Excellent mentoring, coaching, and people management skills.
• Driving Licenceis good to have.

Position: SFCC developer

Experience – 6-10 Years (Relevant experience with SFCC should be at least 2 years)

Location: Gurgaon

Key Deliverables (Essential functions & Responsibilities of the Job):

• Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner + OCAPI) and integrations for the same in India eComm landscape.
• Establish and maintain IT governance structure with eComm & other process owners to manage site IT operations, resolve issues and prioritize enhancement requests in support of strategic direction after the platform is live. 
• Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.
• Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions.
• Identify and steer eComm & digital demands in a timely and comprehensive manner and ensure business requirements are clearly articulated and documented.
• Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.
• Ensure business requirements are clearly articulated in functional specification documentation, including Requests for Change (RFC), project charter, capital requests, new application discovery phase requirements and feedback on existing Market / HQ application gap assessments.
• Accountable for project delivery of applications or technology in time & budgets.  
• Manage personnel and outside contractor(s) as required.
• Establish budget with user approval and monitor actual charges in line with work performed.  Accountable to operate within annual budget. 
• Where required, to provide leadership, welfare and coaching to your team.

Key Relationships: 

• Internal business customers in eComm & digital.
• Global IT Vendor, market and global (HQ) colleagues, Local vendor partners
• Internal staff - direct reports (where applicable)
• IT vendors, contractors (where applicable)

Knowledge Skills and Abilities:

• This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. S/he must be highly motivated. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.
• Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.
• Strong understanding of leading eComm solutions including SF commerce Cloud, Hybris, Java & integrations framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front + DC inventory management, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture. 
• Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.
• Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.
• Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.
• This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.
• Ability to effectively interact with all levels of business via phone, written communication and in person.
• Management and leadership skills.

Responsibilities:

• Good understanding of programming language
• Concepts of Java, Maven
• Source Control
• Logically Strong in coding practices
• Data structure Understanding.
• Security encryption and decryption
• Data encoding decoding

Requirements:

• Strong core Java development skills.
• Exposure to security tools.
• Experience in working with customers, understanding business requirements
• Good analytical and troubleshooting skills.
• Working knowledge of Jenkins/Maven
• Key requirements: Core Java, CI/CD, Docker, Maven, Jenkins, REST API, Kafka, Redis, cache, elastic cache

• Responding to escalated customer issues from L1 Customer Support Specialists.
• Excellent communication skills, especially related to relaying information between technical and non-technical parties
• Working closely with support and Level 3 teams.
• Building a deep technical knowledge of our product capabilities for both the front and back end.
• Escalating issues when required according to defined escalation paths.
• Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
• Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
• Work continuously to document product and technical knowledge.
• Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

We are looking for a .Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support.

In this role, you should be able to write functional code with a sharp eye for spotting defects. You should be a team player and excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we’d like to meet you.

Your goal will be to work with internal teams to design, develop and maintain software.

Responsibilities and Duties

Participate in requirements analysis

Collaborate with internal teams to produce software design and architecture

Write clean, scalable code using .NET programming languages

Must have experience in technical data structures and should know algorithms

Test and deploy applications and systems

Revise, update, refactor and debug code

Improve existing software

Develop documentation throughout the software development life cycle (SDLC)

Serve as an expert on applications and provide technical support