Information Technology Manager

Key Responsibilities

● Attend and manage non-sales inbound calls.

● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).

● Assist with booking changes, payment queries, and property information.

● Update all customer interactions accurately in the CRM.

● Follow up on open tickets until closure.

● Maintain a professional, empathetic, solution-driven approach.

● Collect customer feedback and ensure service quality.

Responsibilities

1.     End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services

2.     Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue

3.     This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.

4.     As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.

5.     You must have specialized B2B knowledge, bias towards action and strive towards getting things done.

1. Ensure brand matrix productivity through effective business planning & market updates

1. Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
• Proven experience in key account management, sales, or business development within the software industry.
• Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
• Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
• Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
• Proficiency in CRM software and other relevant tools for account management and sales tracking.

If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.

Top of Form

Job Summary:

We are seeking a detail-oriented Sales Coordinator with a mechanical background to support our sales team in the transmission tower lines sector. The role involves managing client interactions, coordinating project activities, and ensuring smooth execution of sales processes.

Key Responsibilities:

• Client Coordination: Serve as the main contact for clients, handle inquiries, and manage relationships.
• Sales Support: Prepare proposals, quotations, and contracts. Track and follow up on sales leads.
• Project Management: Coordinate with internal teams to ensure project requirements and deadlines are met. Monitor project progress.
• Administrative Duties: Maintain project documentation, generate sales reports, and manage scheduling and travel arrangements.
• Market Research: Conduct market analysis and provide insights to support sales strategies.

Qualifications:

• Education: Bachelor's degree in mechanical engineering or related field.
• Experience: 2-3 years in a sales coordination or related role, preferably in the power transmission industry.

• Strong experience in Core Java, Multi-Threading, data structures (List/Map/Set) and unit testing
• with (Junit, Mockito)
•  Strong experience with Spring Framework (Spring MVC, Spring REST, Spring Data), ORM
• frameworks (JPA, Hibernate) and RDBMS (Oracle/MySQL/Postgres)
•  Strong experience in applying Object-Oriented design principles and Design Patterns
•  Good knowledge of Multi-Tier architecture, Micro Services architecture and Service Oriented
• Architecture 
•  Exposure to AWS Cloud, NoSQL Database (Mongo, Cassandra), Message Broker (Active
• MQ/RabbitMQ/Apache Kafka) and Big Data Technologies (Hadoop/Hive/Spark)
•  Additionally, must possess capability to review code, produce technical specification document
• and knowledge of code quality tools (PMD/FindBugs/Sonar)

1. Integrate the design into high quality code
2. Ensure the performance, quality, and responsiveness of application
3. Identify and correct bottlenecks and fix bugs
4. Work along-side other developers working on different platform for the Application.
5. Therefore, commitment to collaborative problem solving, design implementation and creating quality product is essential

1. Minimum 2 years of experience in iOS Application Development
2. Proficient with iOS SDK, Swift and Cocoa Touch
3. Understanding of Apple's design principles and interface guidelines
4. Must have already deployed at least one app on AppStore
5. Working knowledge of Web Services & REST (JSON) APIs, SQLite, Google API
6. Integration, Firebase
7. Familiarity with cloud message APIs and push notifications
8. Experience with third-party libraries and APIs
9. Strong mobile UI design and implementation experience
10. Understanding of code versioning tools

JOB Description

Job Title:         Marketing Manager  

Industry:         Services like Hospitality/Entertainment/ Events / Facilities Etc. 

 Roles and Responsibilities 

• Understanding of general Business and Marketing concepts.
• Prepare Marketing Plan and Budgets.
• Familiarity with social media, social networking, email marketing and other digital marketing platforms.
• Strong written and verbal communication skills.
• Prepare and deliver promotional presentations.

• Coordinate with Digital marketing agency for generating Analytics Report.
• Lead Generation.
• Perform necessary market research for the business units. 

• Understanding and execution of branding, branding guidelines and Corporate Communication.

Skills             

• Awareness of Digital Marketing Platforms and Distribution Channels.
• Verbal and Written Communication.
• SEO & SEM, Email campaigns, Google Ads.
• Exposure towards Branding and Market Campaigns is a must.

Our Client an E-commerce leader is looking for Customer Service Associate-International Chat Process

Job involves assisting customers in expediting orders and correcting post-sales problems primarily through mail, chat and phone in a fun and fast-paced environment.

Job involves 5 days working along with night shifts.

Qualifications and Attributes

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Excellent English Communication Skill(Verbal & Written)