Sr Manager - AML & Compliance

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies (online + offline).

Responsibilities

• Developing user-facing applications using Vue.js
• Building modular and reusable components and libraries
• Optimizing your application for performance
• Implementing automated testing integrated into development and maintenance workflows
• Staying up-to-date with all recent developments in the JavaScript and Vue.js space
• Keeping an eye on security updates and issues found with Vue.js and all project dependencies
• Proposing any upgrades and updates necessary for keeping up with modern security and development best practices

Skills

• Highly proficient with the JavaScript language and its modern ES6 syntax and features
• Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM
• Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js
• Understanding of server-side rendering and its benefits and use cases
• Knowledge of functional programming and object-oriented programming paradigms
• Ability to write efficient, secure, well-documented, and clean JavaScript code
• Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha
• Proficiency with modern development tools, like Babel, Webpack, and Git 
• Experience with both consuming and designing RESTful APIs

We are looking for a skilled and detail-oriented Accountant  with 2-8yrs years of hands-on experience CA Firm in Bookkeeping, GST and TDS return filings, income tax return (ITR) preparation, audit support, and ROC compliance. The ideal candidate should possess a strong understanding of accounting principles and regulatory requirements.

Key Responsibilities:

• Maintain accurate records of daily financial transactions (bookkeeping).
• Prepare and file GST returns (GSTR-1, GSTR-3B, etc.) on a monthly/quarterly basis.
• Prepare and file TDS returns (Form 24Q, 26Q, etc.) and ensure timely payments.
• Assist in the preparation and filing of income tax returns (ITR) for individuals and businesses.
• Support statutory and internal audits, including preparation of audit schedules and documentation.
• Handle ROC compliance, including the preparation and filing of necessary forms and returns.
• Coordinate with auditors, consultants, and tax authorities when required.
• Reconcile bank statements, vendor payments, and ledgers on a regular basis.
• Ensure compliance with all applicable accounting standards, taxation laws, and regulatory requirements.

Requirements:

• Bachelor’s degree in commerce, Accounting, or a related field (B. Com/M. Com).
• 2–8yrs experience in CA firm or Company.
• Proficiency in accounting software such as Tally, Compu Tax, and MS Excel.
• Solid knowledge of GST, TDS, ITR processes, and ROC filings.
• Strong attention to detail, organizational skills, and ability to meet deadlines.
• Strong attention to detail and communication skills.

Strong Customer Success Manager / Implementation Manager / Post-Sales Enterprise Delivery Profiles

Mandatory (Experience 1): Must have 6+ years of relevant experience in customer-facing Customer Success / Account Management / Implementation roles.

Mandatory (Experience 2): Must have 3+ years of hands-on experience supporting enterprise customers in North America and/or Europe

Mandatory (Experience 3): Must have owned end-to-end enterprise customer implementations, including discovery, onboarding, integrations, go-live, and stabilization.

Mandatory (Experience 4): Must have experience working with CXO / VP / Director-level stakeholders as primary points of contact (POCs) for enterprise accounts.

Mandatory (Experience 5): Must have managed enterprise accounts with ACV / ARR of at least USD 40K+, and owned commercial outcomes such as renewals, expansions, upsells, and retention (NRR).

Mandatory (Experience 6): Must have worked in B2B SaaS companies with complex technical products

Mandatory (Experience 7): Must have a conceptual understanding of SaaS architecture and APIs, with the ability to troubleshoot workflows and coordinate closely with engineering and product teams (hands-on coding not required).

Mandatory (Compensation): Candidate's Current CTC should not be less than 27 LPA.

Role Overview:

We are seeking a Senior Consultant with deep expertise in storage and backup infrastructure, data migration strategies, and enterprise IT consulting. This individual will lead customer engagements, build methodologies, and deliver value through the ZENfra platform.

Experience in product implementation and customer support management is a strong plus, enabling this role to bridge consulting with hands-on delivery and post-deployment success.

Key Responsibilities:

Consulting & Strategy:

Engage with enterprise customers to understand their infrastructure, pain points, and transformation goals.

Design and recommend migration strategies and modernization roadmaps for storage and backup environments.

Develop reusable methodologies and frameworks tailored to customer needs.

ZENfra Enablement:

Translate customer requirements into actionable insights using the ZENfra platform.

Build and deliver ZENpacks (customized solution bundles) including reports, dashboards, and automation scripts.

Collaborate with ZENfra product and engineering teams to enhance platform capabilities based on field feedback.

Product Implementation & Support:

Lead or support ZENfra platform deployments across customer environments.

Ensure smooth onboarding, configuration, and integration of ZENfra components.

Manage customer support escalations, ensuring timely resolution and customer satisfaction.

Provide feedback to product teams to improve usability and performance.

Leadership & Delivery:

Lead and mentor a team of consultants and engineers across multiple customer engagements.

Prioritize tasks and manage delivery timelines while maintaining high customer satisfaction.

Ensure quality and consistency in deliverables across projects.

Customer Success:

Act as a trusted advisor to customers, helping them derive maximum value from VTG and ZENfra offerings.

Conduct workshops, training sessions, and executive briefings as needed.

Required Skills & Experience:

• 10+ years of experience in IT consulting with a focus on storage, backup, and data protection technologies.
• Proven experience in data centre migrations, cloud transitions, and infrastructure assessments.
• Strong leadership experience managing cross-functional teams and customer engagements.
• Hands-on experience with product implementation and customer support management.
• Excellent communication and stakeholder management skills.
• Familiarity with tools like ZENfra, ZENfra Ignite, or similar platforms is a strong plus.
• Ability to create structured reports, methodologies, and reusable assets.
• Experience working with global customers and managing multiple priorities.

Preferred Qualifications:

Certifications in storage technologies (e.g., NetApp, Dell EMC, Veritas, Commvault).

Exposure to cloud platforms (AWS, Azure, GCP) and hybrid infrastructure.

Experience with automation and scripting (Python, PowerShell) is a plus.

Position Overview

We are seeking a highly skilled React Native Developer with a strong background in the MERN (MongoDB, Express.js, React.js, Node.js) stack to join our dynamic team. The ideal candidate will have a minimum of 2 years of professional experience and a proven track record of developing robust, scalable mobile applications using React Native. This role offers an exciting opportunity to work on innovative projects and significantly contribute to the growth and success of our startup.

Key Responsibilities

●     Develop High-Quality Mobile Applications: Create user-friendly mobile applications using React Native, ensuring high performance and responsiveness.

●     Collaborate with Cross-Functional Teams: Work closely with product managers, designers, and other developers to define, design, and deliver new features.

●     Maintain Clean and Efficient Code: Write clean, maintainable, and efficient code following industry best practices and coding standards.

●     Optimize Application Performance: Enhance application performance for speed and scalability.

●     Participate in Code Reviews: Engage in code reviews, discussions, and knowledge-sharing sessions to improve team output and code quality.

●     Troubleshoot and Debug: Identify and resolve application issues to ensure smooth functionality.

●     Stay Updated with Trends: Keep abreast of emerging technologies and trends in mobile development to incorporate best practices.

Requirements

●     MERN Stack Proficiency: Strong expertise in MongoDB, Express.js, React.js, and Node.js.

●     RESTful APIs and Web Services: Solid understanding and experience in integrating RESTful APIs and web services.

●     Version Control Systems: Proficient with Git for version control.

●     Mobile UI/UX Design Principles: Knowledge of best practices in mobile UI/UX design.

●     Problem-Solving Skills: Excellent analytical and problem-solving abilities.

●     Team and Independent Work: Ability to work both independently and as part of a team in a fast-paced startup environment.

●     Communication and Collaboration: Strong verbal and written communication skills, with the ability to collaborate effectively with team members.

Nice to Have

●     GraphQL: Familiarity with GraphQL for efficient data fetching.

●     Cloud Services: Knowledge of cloud services such as AWS or Firebase.