Transactional Audit and Management Audit Professionals
Shubham Vishwakarma
Full Stack Developer - Averlon
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JOB POSITION: Customer Support Executive –(Bangalore)
Location: Bangalore (On-site)
Shift: Rotational Shifts
Languages Required: English & Hindi
Preferred Background: Experience in Health Insurance or Healthcare Support
Role Overview
We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.
Key Responsibilities:
* Handle inbound and outbound customer interactions via calls, emails, and chats
* Resolve queries related to health insurance coverage, claims, and wellness services
* Maintain accurate records of customer interactions and updates in CR
* Coordinate with internal departments to ensure seamless support
•Deliver an excellent customer experience and maintain high satisfaction levels
* Manage escalations professionally and ensure timely follow-ups
Requirements:
* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)
* Strong communication skills in English and Hindi
* Ability to handle rotational shifts
* Excellent problem-solving and interpersonal skills
* Familiarity with CRM tools and ticketing systems is a plus
Perks & Benefits:
Competitive salary Upto 4.5 LPA + Incentives
Health insurance and wellness benefits
Fast-paced, mission-driven work environment
Opportunities for growth in a high-impact health-tech company
Job Description: Business Development Manager
Position Overview:
As a Business Development Manager, you will play a pivotal role in driving the growth and success of our company. You will lead a dynamic team of Business Development Associates and Executives, overseeing their day-to-day activities and ensuring that they achieve their assigned targets. Your primary responsibility will be to cultivate and nurture relationships with both new and existing clients, understanding their unique needs and providing tailored solutions to meet their requirements. Additionally, you will be responsible for strategizing and implementing initiatives to expand our client base and increase revenue.
Key Responsibilities:
1. Lead Generation and Relationship Building:
Receive leads from the company and actively engage with potential clients to build and maintain strong business relationships. Understand clients' needs, challenges, and goals to recommend suitable products or services.
2. Sales Process Management:
Guide clients through the sales funnel by negotiating terms, addressing objections, and providing necessary support to facilitate the closing of deals. Utilize effective sales techniques to maximize conversions and achieve sales targets.
3. Client Feedback and Database Management:
Record client feedback, preferences, and interactions in a comprehensive database. Use this information to tailor future interactions and improve customer satisfaction levels. Maintain accurate records of client communications and transactions.
4. Team Leadership and Management:
Supervise a team of 10-15 Business Development Associates and Executives, providing mentorship, guidance, and support to help them achieve individual and team targets. Conduct regular performance evaluations and provide constructive feedback for professional development.
5. Strategic Planning and Execution:
Collaborate with senior management to develop strategic plans for business development and client acquisition. Implement initiatives to enhance market presence, generate leads, and drive revenue growth.
6. Meeting Facilitation and Reporting:
Conduct daily morning meetings to align team objectives, communicate targets, and provide updates on performance metrics. Prepare regular reports on sales activities, pipeline status, and revenue projections for management review.
Qualifications and Skills:
- Bachelor's degree in Business Administration, Marketing, or related field.
- Proven experience in business development, sales, or a related role.
- Strong interpersonal and communication skills.
- Ability to understand client requirements and propose suitable solutions.
- Leadership qualities with the ability to motivate and inspire a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent organizational and time management skills.
Join us in this exciting opportunity to drive business growth and make a significant impact in the industry!
Javascript- Strong Knowledge in Oracle Forms and Reports
- Should be familiar with various triggers, events , canvas, master child forms, record groups , build-ins, properties etc., in Forms and reports
- Strong Knowledge in SQL / PLSQL concepts
- Strong in Analytical and Aggregate functions
- Strong in writing Procedure / Function / Packages
- Strong knowledge in the user of Cursors / Collections / Exception handling
- Strong in Datatypes, Constrainsts , index
- Having exposure to JavaScript and ReactJS will be an added advantage
Vue.js
AngularJS (1.x)
Angular (2+)
React.jsJavascript- Good knowledge of the Object Oriented Programming and experience with creating basic Java applications.
- Have a good grasp and hands on experience with querying in SQL databases like MySQL.
- Knowledge of creating REST APIs using Spring or Spring Boot.
- Write well designed, testable, efficient code - Good knowledge of Unit Test Frameworks like JUnit, TestNG
- Experience with creating Java application JARs & resolving build issues. - A good grasp on the basic concepts of anyone git tool like Gitlab/Github - Knowledge in developing applications with Angular, JavaScript, CSS, HTML 5 and other broadly used Web development technologies.
- Good understanding in Angular with Angular material latest(typescript with angular).
- Should be able to understand REST APIs in JSON format.
- Hands on gulp. - Able to do browser-based debugging, performance testing
- Monitoring and improving front-end performance
- Knowledge of Node JS or any back-end would be an added advantage. - Building reusable components and front-end libraries for future use - (Optional) Understanding of CI/CD paradigm - (Optional) Basic knowledge of docker - (Optional) Have worked with ORMs like Hibernate
- (Optional) Have worked with Redis, Kafka, OAuth
Propscience is India’s dedicated property news portal focused on capturing the latest events, news, trends and deals in the real estate industry. We are looking for fresh graduate trainees to build and sharpen their skills in research and content writing. You would be expected to research, capture, and collate data on several aspects of the industry. The job requires you to be well-versed in written and spoken English and have a demonstrated ability to use Microsoft Office and Google Drive.
We seek to amplify Our creative and cool team with “Project Managers” - people who are enthusiastic and creative enough to contribute to making people’s lives better, or solve existing business or social problems.
Role: Project Manager
Location: 100% Remote & from Favcy’s Cafe near Your location !!
Experience: 1 - 3 Years
Salary: as per industry standards & experience
Working from: Monday to Saturday
As Project Manager, You are Good at:
● Working experience in Agile and Waterfall Methodology projects.
● Should be able to handle multiple tasks/projects simultaneously.
● Able to handle considerable team size.
● Give Our customers an experience beyond their expectations to help streamline their
Project.
● Extensive experience in project planning and implementation to prioritize work activities
and accomplish project goals within set time frames.
● Build workflows and processes internally between Technical Teams, Customers and
Technology Lead to help resolve issues on a day to day basis.
● Help customers see value in your product quickly by managing product implementation,
issues and enhancements.
● Relay any suggestions from customer feedback to internal departments as required.
● Liaise between Product Strategy, Technology, Branding and Customers to speak a
common language and have fun in the whole process.
● Act as Customer Advocate to drive efficiency and effectiveness.
● Evaluates and Analyzes Customer Needs
● Builds Trust and Transparency with Clients
● Drive meetings with all stakeholders as required to conclude and have results oriented
meetings.
● You know how to handle difficult situations with ease and comfortably.
● You have the ability to handle quite a few Customers at the same time.
● Coordinating with client project seniors to identify project issues and concerns and
making appropriate resolutions in a timely manner.
● If You know technology and have technical hands on experience (refer below technical
abilities section) what better we can ask for !!
Bonus !! - This Job might be for You if:
● You enjoy solving problems. You love taking on difficult challenges and finding creative
solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you
find it.
● You Like helping people. You get a kick out of getting People to hose aha! Moments.
You are patient, level-headed and cool under pressure. Teaching someone something
new makes you feel warm and fuzzy inside.
● You pay attention to the details. As far as you’re concerned, anything worth doing is
worth doing right, every single time. You stay focused, and nothing falls through the
cracks on your watch.
● You think on your feet. You like learning new things, and you can learn quickly. When
things change, you know how to roll with the punches.
● You communicate clearly. You write well. You speak eloquently. You can explain just
about anything to anyone. And you’re comfortable communicating in writing and on the
phone.
● You are motivated and driven. You volunteer for new challenges without waiting to be
asked. You’re going to take ownership of the time you spend with us and truly make a
difference.
If You love to hustle, we are waiting to have a cup of coffee with You !!
Go Programming (Golang)
Ruby on Rails (ROR)
Ruby
Python
Java· Participate in the entire application lifecycle, focusing on coding and debugging
· Write clean code to develop functional web applications
· Troubleshoot and debug applications
· Perform UI tests to optimize performance
· Manage cutting-edge technologies to improve legacy applications
· Collaborate with Front-end developers to integrate user-facing elements with server- side logic
· Gather and address technical and design requirements
· Provide training and support to internal teams
· Build reusable code and libraries for future use
· Liaise with developers, designers and system administrators to identify new features
· Follow emerging technologies
PHP2. Strong in-depth expertise on web development or relevant programming languages & Solid experience with large database (Mongo db/MYSQL).
3. Document the development process, architecture, and standard components.
4. Knowledge of design patterns and AWS experience, or any Cloud stack, Comfortable with agile practices, user stories and task breakdown.
5. Remove team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
6. 3 + yr experience as a PHP/Node/Java developer or other technologies to lead a team of PHP programmers Workflow Management, design and implementation in all its stages.
7. 4+ year’s professional experience in Project Management.
Python
DjangoRequirements
-
Previous working experience as a Python Web Developer for min 2 years.
-
Hands-on experience with Django, Flask, or other Python frameworks.
-
Experience with Design implementation of objects and data models.
-
Working knowledge in JavaScript, HTML5, CSS3.
-
Understanding of CI/CD practices.
-
Familiarity with some ORM (Object Relational Mapper) libraries.
-
Proficient understanding of code versioning tools such as Git, Mercurial, or SVN.
-
Hands-on experience with complex scripts in Python to capture business logic and automate system management tasks.
- Computer assembling and dis -assembling.
- Hardware troubleshooting of desktop, laptop, server machine.
- Microsoft Windows Servers (2008,2012, 2016 ) operating system installation and troubleshooting
- Microsoft Windows ( XP, 7, 8, 10) operating system installation and troubleshooting.
- Various email client installation and troubleshooting.
- Development software (.Net Framework, MS SQL server / client, Visual studio) installation and troubleshooting.
- Linux ( Ubuntu, CentOS ) installation and troubleshooting. ( Mandatory )
- Various software installations on linux platform.
- Network LAN and WAN troubleshooting.
- VPN management
- Knowledge of Virtualization
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Full Stack Developer - Averlon