Conversation Designer
The Opportunity
Digit88 is establishing a new product development team for its US based partner and helping multiple clients achieve their AI and automation goals by designing effective, innovative, and delightful conversational experiences.
Job Profile:
Digit88 is looking for an enthusiastic, self-motivated, hands-on Conversational Designer to help kickstart the offshore conversational design team for our partner. Candidates must be responsible for designing the user experience of a virtual assistant. They ensure that the virtual assistant is conversationally engaging, impactful for the end-user, and matches the voice of the brand. Experience with a fast-paced India/US product start-up or a product engineering/design company who is capable of making user-centric design, having knowledge of NLP & customer journeys is desired. Applicants must have a passion for AI, be highly motivated and organized, able to work as part of a team, and also possess the ability to work collaboratively in a dynamic environment.
Roles and Responsibilities:
- Design effective, innovative, and delightful conversational experiences using user-centric design methodologies
- Work with major enterprise brands to understand their business goals, their customer personas and intents to define an automation roadmap
- Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate and in what form
- Create bot design documents, including bot personas, example dialogs, conversation flow diagrams, error handling patterns
- Define the intent portfolio for natural language understanding and how it maps in to conversation designs ● Review customer transcripts to identify gaps in the conversation design; modify design patterns to bridge those gaps
- Write copy suitable for automated conversations in the messaging medium
- Interpret bot performance metrics to hypothesize where design changes can be made and tested to drive specific goals
- Review and give feedback on designs from peers, including mentoring colleagues who may or may not be designers
- Create and evangelize conversation design best practice standards, reusable design patterns and processes ● Should be comfortable in a client-facing role, advising customers and evangelizing non-design team members on conversation design best practices, processes, and reusable patterns.
- Demonstrate effective verbal and written communication to internal executives, C-level clients, partners, and team members
Skills Requirements:
- To be successful in this role, you should possess:
- Bachelor’s Degree with experience in design, human-computer interaction (HCI), or equivalent
- professional experience
- At least 1 year prior experience in bot strategy, conversation design, and AI optimization.
- We consider diverse backgrounds - prior UX Content Strategy, Information Architecture, or UX Writing
- experience
- Strong prioritization skills.
- Excellent mastery of verbal and written english language.
- Knowledge of Natural Language Understanding technologies and platforms such as Dialog Flow, Watson,
- LUIS, etc. and how it impacts conversation designs
- Knowledge of messaging channels such as web messaging, SMS, Whatsapp, etc. and what the advantages
- and disadvantages are of each
- Contact center and/or customer service experience a plus
About Digit88
About
At Digit88, our team brings together over 40 years of collective experience in product development and offshore operations, collaborating with both multinational corporations (MNCs) and startups. We take pride in our track record of numerous successes and achievements. Our expertise lies in crafting high-performing teams and delivering well-engineered products that exceed expectations.
Operating within a fast-paced and agile environment is where we thrive. Our adaptability and commitment to excellence enable us to stay ahead in an ever-evolving tech landscape. At Digit88, we are passionate about pushing boundaries, embracing innovation, and delivering outstanding results to our clients. Join us on our journey of continuous growth and impactful solutions!
Connect with the team
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Job Overview:We are seeking a skilled Full Stack Developer with 5+ years of experience to join our dynamic team. The ideal candidate will have expertise in building robust back-end systems with Python and Django, creating Restful APIs using Django Rest Framework (DRF), and developing responsive, user-friendly front-end interfaces with React.js. Proficiency in HTML and CSS is a must, ensuring seamless design implementation and excellent user experiences.
Key Responsibilities:
Back-end Development:
● Design, develop, and maintain scalable web applications using Python and Django.
● Create and manage REST APIs using Django Rest Framework(DRF).
● Ensure application security, performance, and scalability.
● Optimize database queries and manage data models.
Front-end Development:
● Develop responsive user interfaces using React.js, HTML, and CSS.
● Collaborate with UX/UI designers to implement engaging user experiences.
● Integrate front-end with back-end services via REST APIs.
● Debug and resolve cross-browser and platform compatibility issues.
Collaboration and Deployment:
● Work closely with cross-functional teams, including designers, QA, and Dev-ops.
● Participate in code reviews to maintain high-quality code standards.
● Deploy, monitor, and maintain applications in a production environment.
Required Skills and Qualifications:
● Strong proficiency in Python and Django.
● Hands-on experience with Django Rest Framework (DRF) for API development.
● Solid understanding of React.js, including hooks and state management.
● Expertise in HTML, CSS, and modern front-end development practices
● Proficiency in integrating front-end and back-end systems.
● Strong knowledge of Restful API design principles and best practices.
● Experience with version control systems like Git.
● Familiarity with deployment tools and cloud services (e.g., AWS, Docker) is a plus.
● Excellent problem-solving and debugging skills.
Preferred Qualifications:
● Knowledge of front-end libraries like Material UI or Tailwind CSS.
● Experience with unit testing frameworks (e.g., Pytest, Jest).
● Familiarity with Agile methodologies and tools like Jira.
● Exposure to CI/CD pipelines and DevOps practices.
About The Company:(under Debsin Technologies Private Limited)specialising in assisting startups and businesses with implementing technology across their services. We cover everything from MVP development to custom web and app development, cloud migration, and micro services.
Our mission is to bridge the gap between your idea and product with our MVP solutions. We offer comprehensive services, including an MVP program and full product development, dedicated to addressing the challenges faced by early-stage startups and entrepreneurs. Proudly, we are ISO 9001:2015 certified for our Quality Control System.
You will work on:
As a Junior or entry level developer you will work on projects internally or for a client. Whether it’s investigating data driven patterns or helping automating infrastructures, you will work on solving real problems for technology transforming industries.
What you will do (Responsibilities):
- Build tools or write code in areas of web application development, backend analytics, data algorithms, Big Data processing, DevOps infrastructure automation among others
- Work in agile development environment to understand requirements, elicit feedback and refine demonstrable solutions
- Work on projects involving writing code in any of Java/Kotlin, Golang, Python, JavaScript or even System programming in C++ or Rust
What you bring:
- Passionate, self-starter and self-motivated developer mindset with ability to learn quickly
- Projects with coding experience in either of Python, Golang, Java/Kotlin and JavaScript
- Web development experience with HTML/CSS/Angular/React/Node.js or similar frameworks will be bonus
- Good understanding of Linux Systems will be preferred
Advantage Cognologix:
- Higher degree of autonomy, startup culture & small teams
- Opportunities to become expert in emerging technologies
- Remote working options for the right maturity level
- Competitive salary & family benefits
- Performance based career advancement
About Cognologix:
Cognologix helps companies disrupt by reimagining their business models and innovate like a Startup. We are at the forefront of digital disruption and take a business first approach to help meet our client’s strategic goals.
We are web scale organization helping our clients to deliver their next generation of products on the internet
Benefits Working With Us:
- Health & Wellbeing
- Learn & Grow
- Evangelize
- Celebrate Achievements
- Financial Wellbeing
- Medical and Accidental cover.
- Flexible Working Hours.
- Sports Club & much more.
About the company
It has set up a benchmark in the Medical and Health industry with its Digital revolutionary changes. It had a huge impact on Countries Education & the Health sector, as it has taken an effort to uplift & Developing Digital support in India's Medical Education with the sword of Technologies. Our products are being Designed & Developed to benefit the Medical Aspirant as well as its Country's Health Education system. With its continuous effort, many Medical Institutions have been successfully adopting a Digitalised advanced way of Teaching & Learning. Its MedWhiz LMS is very Effective & Essential for Medical Aspirants.
Experience : 3-4 Years
Responsibilities
● Develop new user-facing features .
● Build reusable code and libraries for future use .
● Ensure the technical feasibility of UI/UX designs .
● Optimize application for maximum speed and scalability.
● Assure that all user input is validated before submitting to the back-end .
● Collaborate with other team members and stakeholders
Skills
● Proficient understanding of web markup, including HTML5, CSS3 .
● Proficient understanding of client-side scripting and JavaScript frameworks.
● Proficient understanding of Bootstrap to make the page responsive.
● Good understanding of advanced JavaScript libraries like React JS and Angular 2+
framework.
● Good understanding of asynchronous request handling, partial page updates, and AJAX .
● Basic knowledge of image authoring tools, to be able to crop, resize, or perform small
adjustments on an image. Familiarity with tools such Photoshop is a plus.
● Proficient understanding of cross-browser compatibility issues and ways to work around
them.
● Proficient understanding of code versioning tools, such as Git.
● Good understanding of SEO principles and ensuring that application will adhere to them.
● Proficient understanding of REST API integration.
Regards
Team Merito
1. Inside Sales
2. Cold calling
3. Tele calling
4. Explaining about the project to the prospective customers
5. Arranging for the Site Visits
6. Coordinating with Sales and Marketing team
7. Maintaining the customer database
Immediate Joiners with excellent communication skills.( English, Kannada and Hindi)
Founder’s LinkedIn profile
Dheeraj Pandey
(Founder, Investor, & Then-CEO of Nutanix / One of the Indian origin guy out of 10 Board Member of- Adobe / Alumni- IIT, Kanpur & University of Texas, Austin)
https://www.linkedin.com/in/dpandey/">https://www.linkedin.com/in/dpandey/
&
Chandra Nath
(Vice President- Nutanix/ Vice President, Head of International- Ola (ANI Technologies Pvt Ltd) – Alumni- IIT, Kanpur, The University of Chicago Booth School of Business)
https://www.linkedin.com/in/chandranath/">https://www.linkedin.com/in/chandranath/
&
Manoj Agarwal
(Co-Founder at Stealth Startup, Previously SVP Engineering & GM Hybrid Cloud at Nutanix/ Alumni- IIT, Kanpur)
https://www.linkedin.com/in/devreveler/">https://www.linkedin.com/in/devreveler/
- Headquarters: Austin, Texas, United States
- Year founded: 2020.
- Work Location: Bangalore
- Team size: 35-40 (In US from companies like Google, Airbnb, Blizzard, Facebook, Palantir, Microsoft, CapitalOne, Nutanix and Confluent)
- Funding: 50 M USD (raised the largest seed round in the history of Silicon Valley)
Note:
We already have a team of 30-35 people in San Jose, California, United States, now we are building a new team in india and they are hiring 0-5 years of rock stars from top notch colleges (Top 5 ranked IIT’s only & BITS) & companies only.
Note:
Basically, I did not have the exact JD with myself, but I can arrange an Exploratory call for you with above senior and core members of a company (Dheeraj/Chandra/Manoj).
Job Role – Backend developer.
If you think, you are one of them then please reply with your interest and we will take your candidature ahead for next level of evaluation. (No Bar of budget for strong candidate).
Looking forward to taking you to the next level of technology.
Warm Regards,
Rahul Rajput
Senior talent acquisition
Roles & Responsibilities:
- The candidate should have atleast 5-6 years of experience into Project Management
- Define project responsibilities with stakeholders..
- The candidate should have experience in Banking domain/mobility solutions
- The candidate should have coding experience of at least 2 years in any of the skills Java/DB/Android.
- Great educational background, preferably in the fields of computer science or engineering for technical project managers
- Solid technical background, with understanding or hands-on experience in software development and web technologie
Responsibilities for Data Engineer
- Create and maintain optimal data pipeline architecture,
- Assemble large, complex data sets that meet functional / non-functional business requirements.
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.
- Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
- Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
- Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.
- Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
- Work with data and analytics experts to strive for greater functionality in our data systems.
Qualifications for Data Engineer
- Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
- Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.
- Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
- Strong analytic skills related to working with unstructured datasets.
- Build processes supporting data transformation, data structures, metadata, dependency and workload management.
- A successful history of manipulating, processing and extracting value from large disconnected datasets.
- Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
- Strong project management and organizational skills.
- Experience supporting and working with cross-functional teams in a dynamic environment.
- We are looking for a candidate with 5+ years of experience in a Data Engineer role, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools:
- Experience with big data tools: Hadoop, Spark, Kafka, etc.
- Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
- Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
- Experience with AWS cloud services: EC2, EMR, RDS, Redshift
- Experience with stream-processing systems: Storm, Spark-Streaming, etc.
- Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.
Requirements :
● Experience of 1 year or more in people management role in the BPO industry
● 2-year experience in the collections industry with voice profile background
● Strong negotiation and problem-solving skills.
● Proven experience as a ‘Team leader’ or a similar role.
● Knowledge of billing procedures and collection techniques ● Working knowledge of MS Office and databases
● Excellent data management skills
● High on ethics and adherence to policies
● Familiarity with laws related to debt collection
● Target orientation
● Graduate (any stream)