Sr Conversation Designer at Digit88 · Bengaluru (Bangalore) · 4 - 9 years · Profitable · Posted 20 Feb 2025
Conversation Designer
The Opportunity
Digit88 is establishing a new product development team for its US based partner and helping multiple clients achieve their AI and automation goals by designing effective, innovative, and delightful conversational experiences.
Job Profile:
Digit88 is looking for an enthusiastic, self-motivated, hands-on Conversational Designer to help kickstart the offshore conversational design team for our partner. Candidates must be responsible for designing the user experience of a virtual assistant. They ensure that the virtual assistant is conversationally engaging, impactful for the end-user, and matches the voice of the brand. Experience with a fast-paced India/US product start-up or a product engineering/design company who is capable of making user-centric design, having knowledge of NLP & customer journeys is desired. Applicants must have a passion for AI, be highly motivated and organized, able to work as part of a team, and also possess the ability to work collaboratively in a dynamic environment.
Roles and Responsibilities:
- Design effective, innovative, and delightful conversational experiences using user-centric design methodologies
- Work with major enterprise brands to understand their business goals, their customer personas and intents to define an automation roadmap
- Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate and in what form
- Create bot design documents, including bot personas, example dialogs, conversation flow diagrams, error handling patterns
- Define the intent portfolio for natural language understanding and how it maps in to conversation designs ● Review customer transcripts to identify gaps in the conversation design; modify design patterns to bridge those gaps
- Write copy suitable for automated conversations in the messaging medium
- Interpret bot performance metrics to hypothesize where design changes can be made and tested to drive specific goals
- Review and give feedback on designs from peers, including mentoring colleagues who may or may not be designers
- Create and evangelize conversation design best practice standards, reusable design patterns and processes ● Should be comfortable in a client-facing role, advising customers and evangelizing non-design team members on conversation design best practices, processes, and reusable patterns.
- Demonstrate effective verbal and written communication to internal executives, C-level clients, partners, and team members
Skills Requirements:
- To be successful in this role, you should possess:
- Bachelor’s Degree with experience in design, human-computer interaction (HCI), or equivalent
- professional experience
- At least 1 year prior experience in bot strategy, conversation design, and AI optimization.
- We consider diverse backgrounds - prior UX Content Strategy, Information Architecture, or UX Writing
- experience
- Strong prioritization skills.
- Excellent mastery of verbal and written english language.
- Knowledge of Natural Language Understanding technologies and platforms such as Dialog Flow, Watson,
- LUIS, etc. and how it impacts conversation designs
- Knowledge of messaging channels such as web messaging, SMS, Whatsapp, etc. and what the advantages
- and disadvantages are of each
- Contact center and/or customer service experience a plus

About Digit88
About
At Digit88, our team brings together over 40 years of collective experience in product development and offshore operations, collaborating with both multinational corporations (MNCs) and startups. We take pride in our track record of numerous successes and achievements. Our expertise lies in crafting high-performing teams and delivering well-engineered products that exceed expectations.
Operating within a fast-paced and agile environment is where we thrive. Our adaptability and commitment to excellence enable us to stay ahead in an ever-evolving tech landscape. At Digit88, we are passionate about pushing boundaries, embracing innovation, and delivering outstanding results to our clients. Join us on our journey of continuous growth and impactful solutions!
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The Mandate: Lead the Generative AI revolution at Habuild.
Habuild is the world’s largest online yoga community, reaching over 1.8 Crore users. We are fully bootstrapped, profitable, and growing at a triple-digit YoY rate. We are looking for an elite Product Manager (GenAI) to join our core team in Bangalore and take full ownership of our AI-driven wellness initiatives.
About the Role: You will build the intelligence layer that guides millions through their daily health journey. This is a Zero-to-One ownership role at the intersection of consumer psychology, conversational AI, and wellness. You won’t just be managing a roadmap; you will be architecting the conversational solutions that make our platform intuitive, empathetic, and impactful for a non-tech-savvy audience (45+).
Key Responsibilities:
- Own the GenAI Vision: Identify high-impact conversational use cases (e.g., personalized coaching, subscription handling, habit-reinforcement) and define the roadmap from ideation to public launch.
- Technical Architecture: Collaborate with engineering to select and integrate the GenAI stack, including LLMs (OpenAI, Anthropic, Gemini), RAG pipelines, and vector databases, ensuring a balance between performance, latency, and cost.
- Prompt Engineering & Data: Work hands-on with chat logs and documentation to perform iterative prompt engineering and build retrieval pipelines that ensure contextual accuracy.
- Design Trustworthy Flows: Craft on-brand conversational experiences, including fallback logic and escalation triggers, ensuring our AI feels human and supportive.
- Data-Driven Iteration: Define KPIs (resolution rate, accuracy, user satisfaction), interpret complex data, and run high-velocity experiments to optimize the user experience.
Skills & Experience:
- Experience: 4-10 years of total product management experience, with at least 1 year building Generative AI or NLP-based products (chatbots, virtual assistants).
- Technical Fluency: Familiarity with LLM APIs, vector databases, and RAG frameworks. You are comfortable discussing technical logic (Python, prompt engineering) with our engineering team.
- User-Centered Design: Strong empathy for the user; ability to craft intuitive experiences for people who aren't "tech-savvy."
- Quality Ownership: A high bias for shipping polished, reliable solutions. You have an eye for edge cases, hallucinations, and unintended behaviors.
- Communication: A clear, concise communicator who bridges the gap between engineering, customer care, and leadership.
The "Habuild" Experience: To truly align with our mission, we ask that you experience our platform firsthand. During the process, we encourage you to join our free yoga program via habit.yoga and share your feedback on how we can improve.
Why Join Habuild?
- Real Impact: Your AI products will directly improve the well-being of millions who rely on us every morning.
- True Ownership: You define the vision, the stack, and the roadmap. No VC red tape—just pure execution.
- Compensation: We offer a top-tier cash salary and substantial ESOPs.
- Mission-Driven: Join a profitable, fast-scaling movement where your work is visible and meaningful from Day 1.
Location: In-office (Bangalore)
AI Product Builder | Consumer Experiences
TL;DR: ₹1 lakh/month. HSR Layout, Bengaluru. Full-time, in-person preferred, with flexibility for an exceptional fit. Use AI to build and refine consumer experiences. No CV or prior experience required. Apply by email, then an unpaid 48-hour workout assignment.
I'm Vishnu, building Aira. AI is the biggest equaliser we have, but nobody has figured out the consumer use case yet. I think Aira will be the reason everyday people start using AI daily.
I don't believe chatting is the final interface for AI. So Aira is built around a hand-drawn character that feels alive, shapes what's on your screen, and brings voice, animation and music together. The goal is the best answer, delivered in the best way for your situation, with help acting on it.
Say you're deciding what to cook. Aira helps you pick a meal, shows the ingredients, arranges the purchase with your confirmation. While you cook, it keeps the recipe and your current step on screen, speaks short instructions, and waits while your hands are busy. The same screen won't work at the gym, in meditation or while fixing a tyre. The conversation, the actions and what you see and hear should feel like one experience that adapts to what you're doing.
I'm hiring people who would have wanted to work on the first iPhone. People who obsessed over the small details that made something unfamiliar feel natural, and cared about what a person felt the first time they used it.
We've built the foundation. Your job is to take an experience, decide how it should work, build it with AI, and keep agonising until it feels right. In practice: tuning prompts and behaviour files, building or changing screen components with AI, and testing what you've made.
You may not yet be able to explain why an interaction feels incomplete. I want you to follow that feeling and build a better version. That's why we don't ask for a CV, prior experience or a coding background. We need product thinking, creativity and ownership — you question what AI gives you, make it work, and keep improving it.
We're launching in San Francisco this month. You'll work directly with me and help shape what people experience the first time they meet Aira.
The process
You'll build a workout experience from a minimal starter. We give you a stepper, a timer and the component plumbing; you decide how it behaves and build the rest. Anyone can attempt it, before any screening. You have 48 hours after receiving it. It's unpaid, for evaluation only, and your work stays yours.
AI helps me review, but I pick the shortlist myself. Shortlisted candidates get a 30-minute conversation. I aim to reply within 24 hours of submission and finish within a week.
About E2M:
E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing .Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together .If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.
Role Overview:
We are seeking a highly skilled and client-centric AI Consultant/AI Adoption Specialist to join our growing team. In this pivotal role, you'll serve as a vital link between our clients' strategic objectives and the transformative power of AI. You'll primarily focus on understanding their needs, scoping opportunities, and architecting actionable AI roadmaps.
Key Responsibilities:
- Collaborate closely with clients to understand their challenges and identify opportunities to apply AI.
- Assess client requirements and prepare solution strategies using AI tools and methodologies.
- Work with internal teams to design, propose, and help execute AI-powered solutions.
- Provide AI-based recommendations that align with the client’s business objectives.
- Communicate technical possibilities in a business-friendly manner to decision-makers.
- Take ownership of the client journey from discovery to implementation and support.
- Stay updated with AI trends, tools, and real-world use cases that can benefit clients.
Required Skills & Qualifications:
- Minimum 2+ Years of hands on experience into Custom AI Development.
- Minimum 3+ years of experience in roles like Project Manager, Customer Success Manager, or Account Manager, preferably in a service-based company or digital agency.
- Strong understanding of AI concepts, trends, and tools (e.g., NLP, ML, Chatbots, Automation, native cloud technologies).
- Some hands-on experience in AI projects – either through execution, coordination, or implementation.
- Ability to manage multiple client engagements and communicate effectively with both technical and non-technical stakeholders.
- Strong problem-solving mind set with the ability to translate business needs into AI opportunities.
- Flexible to work with international clients, especially in the US time zone as needed.
The Role
We’re looking for a Senior Applied AI & Data Engineer to become our first dedicated AI and data engineer.
You’ll build conversational AI experiences across web, mobile, and in-store channels while developing the data foundation behind them. You’ll make key technical decisions and own your work through to production.
What You’ll Do
• Build AI assistants using tool calling to work with real product, search, and order systems
• Design guardrails and evaluation sets to ensure AI responses are accurate and safe
• Build real-time and voice-enabled AI experiences
• Improve product data quality through AI-assisted enrichment and review workflows
• Build data pipelines, analytics, and personalisation systems
• Work closely with web and mobile developers and help guide technical implementation
What You’ll Need
• 6+ years of experience building and running production backend systems
• Strong Python skills, plus experience with JavaScript/TypeScript backends
• Experience shipping at least one LLM-powered feature to real users
• Experience with search and relevance
• Experience building data pipelines and analytics stores
• Comfortable deploying and monitoring services on a major cloud platform
• Strong communication skills and the ability to work independently
Nice to Have
• Experience with speech or voice AI
• E-commerce or retail technology experience
• Experience building multilingual products
Apply here (application form): https://forms.gle/NTa8z6TpCg8PzUYD8
SuperKalam (YC W23) is building the best AI tutor platform out of India, in the vein of Duolingo. We are eager to talk to a Product Designer with an amazing sense of quality and strong ownership.
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- Multidisciplinary thinking, e.g. motion design flows using tools like Jitter / Rive / Lottie
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Note: This is a customer-facing role, and strong communication skills are essential.
About the Role
We're looking for a Voice AI Research Engineer to join the Invorto team and help build and continuously improve the voice AI systems that power our intelligent voice agents. This role is focused on the specialized craft of voice AI — designing evaluation and automation frameworks that ensure our STT, LLM, and TTS pipeline performs reliably in real-world, production conditions.
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- Design and build automated testing and quality frameworks for our STT → LLM → TTS voice pipeline, built on Pipecat
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- Work hands-on with STT, TTS, and ASR models — fine-tuning, evaluating, and improving them for production use cases
- Identify failure modes and edge cases across the pipeline (background noise, accents, interruptions, turn-taking, latency, pipeline-stage handoffs) and build systems to catch them before production
- Collaborate closely with engineering to integrate quality checks and automation into the voice agent development lifecycle within the Pipecat-based architecture
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What We're Looking For
- 4–6 years of experience, with a specialization in voice AI systems and automated quality evaluation
- Hands-on experience with STT (Speech-to-Text), TTS (Text-to-Speech), and ASR (Automatic Speech Recognition) models
- Experience designing and building automated testing/evaluation frameworks for voice or speech systems
- Strong understanding of what drives voice AI quality — accuracy, latency, naturalness, and robustness to real-world variability
- Strong programming skills in Python; familiarity with Pipecat or similar voice pipeline/orchestration frameworks is a plus
- Understanding of STT → LLM → TTS pipeline architectures and the trade-offs involved at each stage
- Research mindset — comfortable exploring new models, techniques, and tools and translating them into practical improvements
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• Work on GEO, AEO, and SGE initiatives to improve visibility across AI-driven search platforms
• Optimize content and digital experiences for conversational queries and LLM-based search
• Develop solutions using LLMs, NLP, embeddings, semantic search, RAG, and vector databases
• Analyze search intent, AI-generated responses, citations, retrieval patterns, and content discoverability
• Build frameworks to measure GEO/AEO strategies and AI-search performance
• Collaborate with Product, Engineering, Content, SEO, Marketing, and Business teams
• Improve solution accuracy, relevance, latency, and user experience
🔹 Mandatory Requirements
✅ 1–4 years of professional experience
✅ Minimum 1 year of hands-on experience in GEO, AEO, or SGE
✅ Experience with prompt engineering, embeddings, vector search, or RAG systems
✅ Understanding of semantic search and entity-based optimization
✅ Exposure to ChatGPT, Google Gemini, or similar LLM platforms
✅ Knowledge of schema, context building, content structuring, and knowledge representation
🎓 Preferred Education
B.Tech, M.Tech, Integrated M.Sc., or MS from a Tier-1 engineering institute such as IIT, NIT, BITS, VIT, DTU, or NSUT.
Product Engineer — Role Summary
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- Data Engineering: Build scalable ETL/ELT pipelines to process structured and unstructured data, including text and audio, for RAG and model fine-tuning.
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The ideal candidate combines strong software engineering, AI/LLM expertise, data engineering, and product thinking, with the ability to take an AI concept from prototype to production.
Our mission at Matterway is to eliminate friction in digital processes.
Through real-time automation and decision augmentation, we help users work more efficiently, reduce errors, and achieve better outcomes.
We are looking for a hands-on, client-focused problem solver to join our delivery team. You will work closely with enterprise clients to understand their processes and turn business challenges into intuitive automation and AI solutions.
Working at the intersection of client partnership, process discovery, and solution design, you will create solutions that deliver measurable value. You will also contribute to the evolution of Matterway's automation offering and help shape how agentic AI is applied to the future of work.
As part of our international team across Europe and India, you'll thrive in a fast-paced, startup-like environment where priorities evolve quickly, building trusted client relationships and turning ideas into practical solutions.
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- 5+ years in client-facing roles where you've managed complex projects.
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Role Overview
The Business Analyst for the CCX Customer Success AI Acceleration workstream partners closely with Engineering, Product Management, and Program teams to translate customer success strategy and AIdriven use cases into clear, actionable requirements that enable scalable delivery. This role sits on the engineering side of the house, acting as a connective layer between business intent, technical execution, and AIenabled platform outcomes.
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