Sr. Business Development Manager

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

PHP Developer Responsibilities:

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.

PHP Developer Requirements:

• Bachelor’s degree in computer science or a similar field.
• Knowledge of PHP web frameworks including Laravel, MySQL, API Development, OAuth, JWT, Git.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git.
• Familiarity with MySQL databases.
• Ability to project manage.
• Good problem-solving skills.

Responsibilities 

> Contribute to code and solutions based on your previous training and referencing help, manuals, or other resources on your own 

> Demonstrate excellent communication skills and effective collaboration in a team-oriented environment 

> Stay updated with new technologies and concepts 

> Exhibit excellent time management skills and ability to prioritize 

> Translate customer and business needs to technical solutions 

Required skills 

> Excellent coding and debugging skills in C# 

> Basic knowledge in ASP.NET, Windows Service, and Web API 

> Familiarity with UI development using WPF 

> Understanding of Design patterns and object-oriented programming 

> Good understanding of relational databases and SQL queries 

> Familiarity with version control software like Git 

> Have development experience in Windows-based environment

Must have 5 to 6 years of experience with team leadership experience. Salary range will be as per their last drawn CTC.

 Good to have skills 

> Modern C++, Templates, v11 new features etc

We are a rapidly expanding global technology partner, that is looking for a highly skilled Senior (Python) Data Engineer to join their exceptional Technology and Development team. The role is in Kolkata. If you are passionate about demonstrating your expertise and thrive on collaborating with a group of talented engineers, then this role was made for you!

At the heart of technology innovation, our client specializes in delivering cutting-edge solutions to clients across a wide array of sectors. With a strategic focus on finance, banking, and corporate verticals, they have earned a stellar reputation for their commitment to excellence in every project they undertake.

We are searching for a senior engineer to strengthen their global projects team. They seek an experienced Senior Data Engineer with a strong background in building Extract, Transform, Load (ETL) processes and a deep understanding of AWS serverless cloud environments.

As a vital member of the data engineering team, you will play a critical role in designing, developing, and maintaining data pipelines that facilitate data ingestion, transformation, and storage for our organization.

Your expertise will contribute to the foundation of our data infrastructure, enabling data-driven decision-making and analytics.

Key Responsibilities:

• ETL Pipeline Development: Design, develop, and maintain ETL processes using Python, AWS Glue, or other serverless technologies to ingest data from various sources (databases, APIs, files), transform it into a usable format, and load it into data warehouses or data lakes.
• AWS Serverless Expertise: Leverage AWS services such as AWS Lambda, AWS Step Functions, AWS Glue, AWS S3, and AWS Redshift to build serverless data pipelines that are scalable, reliable, and cost-effective.
• Data Modeling: Collaborate with data scientists and analysts to understand data requirements and design appropriate data models, ensuring data is structured optimally for analytical purposes.
• Data Quality Assurance: Implement data validation and quality checks within ETL pipelines to ensure data accuracy, completeness, and consistency.
• Performance Optimization: Continuously optimize ETL processes for efficiency, performance, and scalability, monitoring and troubleshooting any bottlenecks or issues that may arise.
• Documentation: Maintain comprehensive documentation of ETL processes, data lineage, and system architecture to ensure knowledge sharing and compliance with best practices.
• Security and Compliance: Implement data security measures, encryption, and compliance standards (e.g., GDPR, HIPAA) as required for sensitive data handling.
• Monitoring and Logging: Set up monitoring, alerting, and logging systems to proactively identify and resolve data pipeline issues.
• Collaboration: Work closely with cross-functional teams, including data scientists, data analysts, software engineers, and business stakeholders, to understand data requirements and deliver solutions.
• Continuous Learning: Stay current with industry trends, emerging technologies, and best practices in data engineering and cloud computing and apply them to enhance existing processes.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Data Science, or a related field.
• Proven experience as a Data Engineer with a focus on ETL pipeline development.
• Strong proficiency in Python programming.
• In-depth knowledge of AWS serverless technologies and services.
• Familiarity with data warehousing concepts and tools (e.g., Redshift, Snowflake).
• Experience with version control systems (e.g., Git).
• Strong SQL skills for data extraction and transformation.
• Excellent problem-solving and troubleshooting abilities.
• Ability to work independently and collaboratively in a team environment.
• Effective communication skills for articulating technical concepts to non-technical stakeholders.
• Certifications such as AWS Certified Data Analytics - Specialty or AWS Certified DevOps Engineer are a plus.

Preferred Experience:

• Knowledge of data orchestration and workflow management tools
• Familiarity with data visualization tools (e.g., Tableau, Power BI).
• Previous experience in industries with strict data compliance requirements (e.g., insurance, finance) is beneficial.

What You Can Expect:

- Innovation Abounds: Join a company that constantly pushes the boundaries of technology and encourages creative thinking. Your ideas and expertise will be valued and put to work in pioneering solutions.

- Collaborative Excellence: Be part of a team of engineers who are as passionate and skilled as you are. Together, you'll tackle challenging projects, learn from each other, and achieve remarkable results.

- Global Impact: Contribute to projects with a global reach and make a tangible difference. Your work will shape the future of technology in finance, banking, and corporate sectors.

They offer an exciting and professional environment with great career and growth opportunities. Their office is located in the heart of Salt Lake Sector V, offering a terrific workspace that's both accessible and inspiring. Their team members enjoy a professional work environment with regular team outings. Joining the team means becoming part of a vibrant and dynamic team where your skills will be valued, your creativity will be nurtured, and your contributions will make a difference. In this role, you can work alongside some of the brightest minds in the industry.

If you're ready to take your career to the next level and be part of a dynamic team that's driving innovation on a global scale, we want to hear from you.

Apply today for more information about this exciting opportunity.

Onsite Location: Kolkata, India (Salt Lake Sector V)

We are looking for a Full Stack Lead having worked on NodeJS and React with total experience of 4 to 6 years. Minimum two year of experience in NodeJS, React and Redux is required for this position.

Responsible for requirements understanding, propose architecture, detailed design, development and timely deliverables with the highest quality standards.

We are looking for Product creators who can work with minimum inputs from business and are able to deliver products quickly and with quality.

This person should have worked in Enterprise class product from scratch. Start-up experience would be highly desirable.

Tech Stack: Node.js, React.js, HTML, CSS, AWS, MySQL, MongoDB, Mix panel/Metabase, Instamojo and Razor Pay, Google Analytics, FB Pixel, SEO, Dev Ops, CI/CD, Micro services, Unit Testing

Responsibilities

·      Will be responsible for designing and developing web-based enterprise class solutions using NodeJS, React and Redux.

·      Should be expert in writing Unit Test Cases with NodeJS and React and with quality.

·      Excellent communication and presentation skills.

·      Proven experience as an individual contributor/Architect.

·      Should be able to quicky come up with system design by understanding business requirement and translate into good quality product.

·      Building reusable components and front-end libraries for future use.

·      Translating designs and wireframes into high quality code.

·      Optimizing components for maximum performance across a vast array of web-capable devices and browsers.

Skills

·      Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

·      Thorough understanding of React.js, HTML, CSS and its core principles

·      Experience with popular React.js workflows (such as Flux or Redux)

·      Familiarity with newer specifications of ECMAScript

·      Experience with data structure libraries (e.g., Immutable.js)

·      Knowledge of isomorphic React is a plus

·      Familiarity with RESTful APIs

·      Knowledge of modern authorization mechanisms, such as JSON Web Token

·      Familiarity with modern front-end build pipelines and tools

·      Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

·      Knowledge of CI/CD and should have worked on at least one tool like Jenkins etc.

·      Ability to understand business requirements and translate them into technical requirements

·      A knack for benchmarking and optimization

·      Familiarity with GIT Technology like GitHub, Bitbucket

Desirable (Nice to Have skills):

·      Knowledge of Data analytics platform like Meta Base.

·      Good understanding of digital marketing, Google & FB Analytics, consumer funnel data tracking tools, including SEO.

·      Experience of e-commerce start up would be an added plus.

·      Scaling experience using AWS, knowledge of EBS, Docker, Kubernetes, Microservices.

·      AWS Certification would be an added plus.

·      Knowledge of Dev/Ops and should be able to set up CI/CD quickly.

·      Participation in Hackathons is an added plus.

Eligibility

BTech or MTech in Computer Science from a reputed institute, IIT, NIT, BITS Pilani, COEP (Pune), VJTI, BHU or ISM

Good knowledge on Data Structure and Algorithms.

We’re looking for Android Mobile Application Developer who has solid knowledge of Android application’s life cycle, specially in modern mobile application. We need someone to build the native applications for Android using Java & Kotlin on Android Studio. You’ll need to create applications from scratch or configure the existing applications.

RESPONSIBILITIES:

Design and implement applications from initial concept, app architecture, and user interface to finished deliverable.
Implement new features, enhancements, and content of existing applications.
Good knowledge of Android SDK, different versions of Android, and how to deal with different screen.
Create and update re-usable code libraries to streamline app development cycle.
Contribute to all phases of the product development: design, develop, test, maintain and improvise.
BASIC SKILLS:

Good communication and interpersonal skills.
Strong knowledge of current Android development languages (Java & Kotlin).
Ability to manage multiple projects at a time.
Flexibility and eagerness to identify, learn, and use new and changing technologies.
Self confident and enthusiastic.

Fusion Softtech is one of the best offshore development companies based in Ahmedabad, India. We are a bunch of tech-savvy individuals who together as a teamwork to have great expertise in the latest technologies and developments so as to be able to cater the best of the services in the domain of Technology.

We, ensure being the hard core Technoids that our clients around the globe are given the best of our facilities through advancements in technologies which would actually help to make their lives a better place. What we do? We are specialized in creating user-friendly web-designs and applications with a primary goal to be simple and effective for use. We work hand-in-hand with your visions and goals to optimize your business/product. We provide you an end-to-end solution.

• Lead a team, handle client, conduct technical interview, and provide training to new joiners.
• Design, implement, and maintain web application phases.
• Conduct software analysis, programming, testing, and debugging
• Identifying production and non-production application issues
• Transforming requirements into stipulations.
• Should have knowledge of Data structures
• Develop, test, implement and maintain application software
• Recommend changes to improve established software application processes
• Ability to develop logical and high-quality code which meets functional specifications along with technical requirements for reusability, maintainability and scalability when appropriate application code for java programs.
• Ability to perform technical analysis based on requirements to establish architecture approach and create detailed design in support of the requirements.
• Excellent written and verbal communication skills, worked for foreign client would be an added advantage.

Technical Skills:
OOPS, Java, J2EE, Spring MVC, Spring Boot , Spring security and Spring Batch SOAP, REST API, Logging Framework, Hibernate, XML, JEE (Servlets/JSP/JMS), web services experience, microservices, AWS, Kubernetes, ELK Stack, Multithreading, GIT

Key Skills and Experience:

• Min 5+ years of experience in the JAVA/J2EE.
• Experience with RESTFUL Web services.
• Experience in portal & web content management
• Hands-on experience on Javascript frameworks Alloy UI and JQuery.
• Hands-on experience in software development using J2EE Frameworks Spring, Spring Boot, Struts, Hibernate.
• Basic knowledge of Javascript, HTML5, and CSS3.
• Good to have experience or Knowledge in AngularJS, ReactJS, different AWS services like S3, EC2, DynamoDB, Lambda function.
• Exposure in any of the Databases -MySQL/Postgres/Oracle/DB2 etc.

Perks and Benefits:

• Flexible working hours.
• 5 days working
• Fun loving environment with ample scope for flexibility.
• Exposure to work for foreign clients
• Employee friendly leave & Company Policies.
• Best working culture