Sr Business Development Executive

Experienced Senior Full Stack Engineer to Build & Backend for Event Ticketing Platform Using Claude Code

Overview

We have the frontend already built in Replit for both user and admin experiences. We are looking for a very experienced software engineer to design, build, and scale a production ready backend for a high concurrency event ticketing platform.

This role is for a true senior engineer who actively uses Claude Code as part of their daily development workflow, understands how to review and harden AI assisted output, and can ship systems that hold up under real world load, QA, and security testing.

This is not a prototype or demo system. This backend must be reliable, scalable, secure, and extremely well documented.

What You Will Be Building

• Backend services for an event ticketing platform

• Multi tenant architecture supporting thousands of organizers and events

• High concurrency purchase and checkout flows

• Secure user, admin, and system level access controls

• Production deployments with secrets management, middleware, and security layers

• Observability, logging, and metrics suitable for QA and load testing

• A thoroughly documented backend that future engineers can onboard into quickly

Core Engineering Requirements

• 10 plus years of professional software engineering experience

• Expert level experience using Claude Code or equivalent AI coding agents in real production workflows

• Deep experience building backends with Node.js

• Strong experience with Supabase and PostgreSQL

• Experience deploying and scaling applications on Vercel

• Proven experience extending existing codebases safely

• Strong API design and database performance fundamentals

• Ability to reason clearly about concurrency, transactions, and failure modes

Scalability and Performance Expectations

The backend must be designed to support:

• Hundreds of thousands of ticket purchases

• Thousands of concurrent users and tenants

• Large traffic spikes during on sale windows

• Load testing across all major latency percentiles including p90, p95, and p99

• Extremely low tail latency under high concurrency

• Graceful degradation and recovery under stress

You should be comfortable designing and implementing caching strategies, queue based workflows, idempotent operations, locking mechanisms, and transactional safety.

Security and Production Readiness

You must be able to:

• Set up production environments with proper secrets management

• Implement middleware for authentication, authorization, and rate limiting

• Design secure communication between frontend and backend

• Apply industry best practices for security hardening

• Prepare the system to pass penetration testing

• Maintain clean separation of concerns and least privilege access

Documentation and Developer Experience Requirements

High quality documentation is a hard requirement for this role.

You must have experience:

• Using AI powered documentation tools to generate and maintain technical documentation

• Producing clear architectural overviews and system diagrams

• Writing detailed README files and onboarding guides

• Documenting APIs, data models, and critical flows

• Keeping documentation in sync with code changes over time

We expect the backend to be easy to understand, easy to extend, and well explained for future engineers.

How We Evaluate Candidates

We are looking for engineers who can demonstrate:

• Real production systems they have built or scaled

• Clear judgment in how they use Claude Code and validate AI generated output

• Strong opinions on production readiness backed by experience

• The ability to move fast without sacrificing quality or safety

A short paid technical task may be used that involves real backend work with production quality code and documentation.

Job title: Technical PM & Solution Architect - Digital Acceleration

Responsibilities:
• Lead Upfront discovery and design for end to end technology architecture (E.g. though not limited to Web, Mobile, CRM, Inventory management, Customer management, Logistics),
• Defining, translating and delivering business vision for the digital journey the organization will be undertaking
• Actively lead the definition and evolution of the solution architecture
• oversee selection/ implementation of new components/applications,
• Identify and ensure all integration touch points of the applications,
• Enhance architecture / governance processes and drive agile innovation with an eye to scale.
• Create a Service oriented architecture
• Leading the technical design process coordinating the various stakeholders towards an agreed solution.
• Providing support to program manager through developing estimates, and dependencies to meet program outcomes.
• Lead technology consulting engagements, solution workshops and due diligence
• Determine the availability and viability of third-party components and services as needed
• Develop and demonstrate proof of concepts
• Maintain the overall portfolio plan with key deliverables and milestone dates. Plan and execute the roadmap for digital.
• Act as a conduit between execs and stakeholders to ensure the technology initiatives are appropriately prioritized and aligned with strategic objectives.
• Serve as a liaison between functional groups within the Technology Team to prioritize program initiatives and escalate critical operational tasks.
• Drive the successful delivery of Digital programs within the Digital portfolio
• Managing multiple Vendor/partner Projects

Requirements:
• Bachelor’s Degree in Systems, Engineering or similar combination of Business and Technology
• Minimum 7 years' experience in the B2C Companies with Design and architect experience
• 5 years of experience planning and deploying delivering enterprise functional and technical solutions to support the business
• Agile/Scrum Software Development methodologies. Knowledge of project management tools...
• Being an agent for change, who uses business architecture to agitate and initiate action and challenge others via business designs and solutions, which drive requirements to the business operational and organizational structures
• Strong Architecture experience including, infrastructure, applications, data and business domains, Retail domain knowledge would an added advantage
• Experience at producing multi-tier, high-availability infrastructure architectures in an enterprise & cloud environment adhering to DR, Business Continuity and availability best practice.
• Experience in the following areas: customer engagement platforms, cloud architectures, PaaS services, API integration, modern application architectures, BI architecture
• Ability to quickly understand business requirements and propose reference architectures and technology solutions. Capable to present options and weigh implementation complexities and risks to recommend the right technical decision
• Experience in web-based and mobile based systems architecture, service-based architecture, enterprise application architecture, as well as experience managing expectations when balancing alternatives against business and financial constraints  

Are you looking for a promising career with a well known ed-tech brand, which is looking to make life easier for kids and parents to understand basic concepts of learning? Then read on.

Our client aspires for equity in education along with profound, measurable societal impact. The company provides learning solutions such as digitalized educational contents, English speaking, school infrastructure, improvement and management solutions etc. for a spectrum of audiences ranging from children in schools and informal setting, to teachers, adults, and corporate. They've created significant reach and impact at scale; through their presence across 32 States and Union Territories and 478 districts of India, in 36,000 schools and with a network of around 300 Institutes of Skills, and 100 industrial clusters, they directly impact 15 million people on a daily basis.

What you need to have:

JD -

Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)

• Drive Customer Experience Outcomes
• Define and Optimize Customer Lifecycle
• Manage Customer Experience Activities
• Measure the Effectiveness of Customer Experience processes
• Build a World-class Team
• Inspire Customer Success Across Company

Requirements -

• 1-4 years experience in leading customer-facing organizations
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background in E-commerce or Saas industries
• Strong empathy for customers AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Enthusiastic and creative personality with the ability to inspire others
• Excellent communication and presentation skills

Technical Manager

Who we are?

At Edge, we believe simplifying employee data will help large corporates solve sub-optimal talent management problems. This data is more critical after the pandemic, as managing a remote workforce has shifted from optional to essential.

We have spent our last eight years understanding the workforce from the IT and BFSI industries. We have used this employee data to create a sophisticated intelligence. This brain behind our AI-based products is called EdGE graph™. We have used 11 million job descriptions and more than 30 million profiles to build the graph.

Our products like Pathfinder, Recruit and Mobility are deployed in IT companies like Wipro, HCL, UST Global, etc. and help them upskill, invest, and maintain their existing people. It has helped organisations improve their workforce availability, billing, allocations and drive straight bottom-line impacts. The new order of talent decisions helps us define, identify, and plan for a future-ready workforce.

We build end-to-end talent management products for organisations so that they have a 360-degree view of their talent supply chain. This helps them make informed talent decisions efficiently and build an intelligent workforce.

We built Edge Networks in 2012 in an apartment in Bangalore and soon, were supported by the National Skill Development Corporation of India (NSDC). We are a part of the NASSCOM Product Council and have been recognized by Gartner, Deloitte, Equidam, NVIDIA, Amazon as an innovative tech HR startup in various titles.

At Edge, we understand that modern companies that put the employees at the center of their workings, backed with data, will make their organisation productive. This is how we, at Edge, use tech for good.

Role: Technical Manager

As a Technical Manager, you will be responsible to ensure that your team performs within set technical guidelines by providing or co-authoring standard operating procedures. For this role, technical function weightage will be 60% and project management function weightage will be 40%.

Traits that you have

A team player – I know we only win if we all win. I recognise and value the different perspectives and skills my squad mates bring. It is not about being a hero but jumping in and contributing to the successful delivery of our mission.

An excellent communicator – I know and understand the importance of clear, on-time communication. My spoken and written communication skills stand out for clarity and conciseness.  

The customer’s biggest fan – I demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes.

A collaboration champion – I work closely with my colleagues to ensure alignment and champion the sharing of learning across teams.

Comfortable being uncomfortable – I am comfortable with uncertainty. I have the ability to effectively manage myself through ambiguity by making meaning, building relationships and creating clarity with my peers.

Continuous improvement junkie – I constructively challenge the status quo, I look for better ways of doing things and passionately advocate continuous improvement.

Committed to my own and others’ growth – I strive to stretch and grow myself and others by identifying my own development areas, seeking feedback, and providing feedback to others to help them learn and grow every day.

A problem solver – I am energised by tackling complex problems. I use my critical thinking, network, skills, knowledge, and available data to drive better outcomes for our customers and the product.

Commercially and Tech curious – I have a wide-angle lens. I am curious about what is happening in the external market and in emerging trends and innovations (technological and otherwise) and how we use this information to better inform our decisions and actions.

Risk savvy – I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the product’s overall risk and control environment.

Responsibilities:

Project Management role details:

• Lead a team of 5-10 software engineers.
• Create, own the software delivery schedules and software deliverables.
• Track and ensure completion of tasks on time by team members.
• Own the quality of delivered software and ensure thorough testing is done during software development.
• Provide project metrics and status reports using pre-established process.
• Ensure smooth functioning of team, mentor team members, growth of team members.
• Hold project status meetings and publish weekly status reports.
• Provide feedback and data for Annual Appraisal process of team members.
• Create or modify processes to ensure efficient running of projects.

Technical role details:

• Understand product requirements clearly and translate into User stories, Sprints.
• Track project status in JIRA and bring high visibility into project status.
• Provide technical guidance to team members when difficult problems are met e.g evaluating alternative approaches, optimizing software, troubleshooting live issues.
• Review code, merge into production branches, resolve conflicts considering common code base guidelines.
• Interface with product, data science teams independently and arrange for required support for the development team. Understand and clear blockages faced by developers.
• Coordinate with DevOps team, plan and arrange for infra requirements deployments.
• Plan sprints, releases, allocate resources, and track sprint execution on a day-to-day basis.
• Ensure project documentation is captured and updated regularly.

Role Skills:

• General requirements
  • Should have 10+ years of total experience in software development and project management functions put together.
  • Have minimum people management experience for 2 or more years handling team size of 5 or more team members.
  • Strong experience across various stages of software development lifecycle involving requirements gathering, software design, coding, testing, deployment, and maintenance.
  • Should be a strong team player.
  • Strong experience with project management tools JIRA knowledge is a plus.
  • Good understanding of agile methodologies preferably Scrum.

• Technical requirements
  • Create release delivery schedules and make delivery time estimates.
  • Understand technical requirements and software design in a detailed manner to plan for features, validate schedules and estimates.
  • Good working knowledge of Python, Java, or any enterprise grade languages.
  • Good knowledge in RDBMS or NOSQL databases.
  • Good understanding of GIT and best practices of SCM tools.
  • Cloud working experience with either AWS or Azure or GCP.
  • Should have a basic understanding of DevOps tools and practices.
  • Should be able to learn new skills on a need to basis e.g., docker, Jenkins, Kubernetes, etc.
  • Basic understanding of frontend stack e.g., ReactJS, Vue, Angular or equivalent.

Why should you join us?

We are concerned not only with the growth of the company, but each other’s personal and professional growth, too. We are transparent, open and have a collaborative work environment. And above all, you need to bring your best. The rest does not really matter. With WFH becoming more normalized, you best believe we have been sharing our favorite ways to prioritize a healthy work-life balance at home (Netflix, anyone?).

Location - Bangalore
Type - Permanent, Full Time