Sr. Business Development Executive

Customer Support Roles

1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi

2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.

3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.

Chat Process Roles

1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.

2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.

3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.

Key Skills

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment

- Patience and empathy when dealing with customer issues

- Strong product knowledge and understanding of company policies

What you'll do:

• Work closely with product managers and engineers to design, implement, test, and continually improve scalable frontend and backend services.
• Develop products using agile methods and tools.
• Develop commercial-grade software that is user-friendly and suitable for a global audience.
• Plan, create, and execute (manual and automated) tests.
• Be involved and participate in the overall application lifecycle.
• Building reusable code and libraries for future use.
• Staying up to date with current technologies and providing insights on cutting-edge software approaches, architectures, and vendors.
• Ensure that non-functional requirements such as security, performance, maintainability, scalability, usability, and reliability are being considered when architecting solutions.

Skills you bring to the table:

• Fluency in any one of JavaScript, TypeScript, or Python.
• Strong problem-solving skills.
• Should have built large scalable enterprise applications from scratch.
• Strong experience in architectural patterns, High-level designs.
• Experience in NoSQL and SQL DBs.
• You have a knack for launching and iterating on products quickly with quality and efficiency
• Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment
• Hands-on, self-starter, capable of working independently
• True love for technology and what you do
• Maniacal attention to detail
• 3+ years of experience

• 3-5 years of professional experience in web development with a strong focus on JavaScript stack technologies.
• Proven experience in integrating blockchain technology into web applications, with a deep understanding of blockchain protocols, smart contracts, and decentralized applications (dApps).
• Proficiency in multisignature, multiparty computation and 3rd party Node provider integration
• Experience with public blockchain platforms such as Bitcoin, Ethereum, etc.
• Solid understanding of RESTful APIs and web services.
• Strong problem-solving skills and the ability to troubleshoot complex issues.
• Excellent communication and collaboration skills.
• Ability to thrive in a fast-paced, agile environment and adapt to changing priorities.
• Experience with continuous integration and deployment (CI/CD) pipelines is a plus.
• Experience in setting up Bitcoin core, and Geth node is a plus

We are seeking a creative and dynamic Content Writer with expertise in social media content creation and script writing for reels. As a key member of our marketing team, you will be responsible for developing engaging and shareable content across various social media platforms, with a focus on short-form video content like reels. Your ability to craft compelling narratives and communicate effectively through written and visual mediums will be crucial in driving brand awareness and engagement. 

Responsibilities: 

• Write high-quality, original content for blogs, social media platforms, and other digital channels. 

• Excellent written and verbal communication skills, with a strong command of the English language. 
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• Create scripts for short-form video content, specifically tailored for platforms like Instagram, Facebook, LinkedIn, Youtube 
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• Collaborate with the creative team, video producers, and designers to ensure seamless integration of scripts into visually appealing content. 
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• Stay updated on social media trends, algorithm changes, and emerging content formats to optimize strategy.

ABOUT Company

We are changing the way cataloging is done across the Globe. Our vision is to empower the smallest of sellers, situated in the farthest of corners, to create superior product images and videos, without the need for any external professional help. Imagine 30M+ merchants shooting Product Images or Videos using their Smartphones, and then choosing Filters for Amazon, Asos, Airbnb, Doordash, etc to instantly compose High-Quality "tuned-in" product visuals, instantly. They have built the world’s leading image editing AI software, to capture and process beautiful product images for online selling. We are also fortunate and proud to be backed by the biggest names in the investment community including the likes of Accel Partners, Angellist and prominent Founders and Internet company operators, who believe that there is an intelligent and efficient way of doing Digital Production than how the world operates currently.

ABOUT THE ROLE

We are looking for builders of the 1st order. You should get a rush from creating things from scratch and take pleasure in watching users try to tear them apart through sheer volume and strange, unthinkable use cases. And when it breaks, you are to — make everything smooth, secure, and stronger than ever! If you inhale resilience and exhale code, apply now!

You will work closely with founders to build features, tools, and scalable architecture As with any startup, responsibilities will vary frequently. You’ll wear multiple hats, and work across many different technologies, might talk to clients directly, and have an active say in the direction of our product. We want someone who is passionate about this type of environment!

JOB RESPONSIBILITIES

• Design and build applications for the iOS and Android platforms
• Ability to lead a team of engineers as they execute on building new features for IOS and Android platforms
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automation
• Work proactively in a fast-paced dynamic environment
• Provide work estimates and deliver projects on schedule
• Owns success – Takes responsibility for successful delivery of the solutions.

JOB REQUIREMENTS

• Minimum of a bachelor's degree in engineering or relevant field and Tier 1 college
• Overall 6-10 yrs exp with Min 4 years relevant in iOS, Android, Swift, Kotlin and Objective C
• Strong understanding of Hybrid mobile skills such as Ionic, Cordova, PWAs, Flutter, ReactJS and React Native , Cordova or Capacitor
• Good understanding on native mobile skills include iOS, Android, Swift, Kotlin and Objective C.
• Good to have knowledge JS frameworks such as Angular
• Good hands-on experience on various design and architecture aspects - MVP, MVVM etc.
• Good knowledge of writing unit tests for mobile
• Strong knowledge of mobile app performance, using various tools and Android Studio IDE
• Strong background in Agile and working closely with product management
• Should be able to conduct scrum meetings and ensure team is not blocked
• Leadership skills necessary to manage and develop a team
• Organizational competencies and project management skills to keep projects, processes, and the entire engineering team on track
• Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment
• Interpersonal communication skills with expertise in distilling complicated topics to a broader audience

Title: Algorithmic Talent Match Associate

Location: Remote

Techolution looking for an energetic Algorithmic Talent Match Associate to assist with guiding candidates through a top-notch application process and to work with existing teams to help coordinate the recruiting efforts for the organization. This is an amazing opportunity to learn from a small close-knit team in a fast-paced environment as we grow our brands across the organization.

Responsibilities:

• Create a job description from scratch and identify negotiable/non-negotiable skills for new roles.
• Sourcing candidates through various channels including conversion of passive candidates.
• Understand technicalities behind the positions and liaise with technical teams to screen proactively.
• Superior communication (written and verbal English) and organizational skills.
• Self-starters who are results oriented, resourceful, analytical, innovative, intellectually curious and who take initiative and risks.
• Demonstrate strong ability to embrace and adapt to change, take initiative, showcase curiosity, and learn quickly in a fast-paced environment.
• Manage and track candidate information in our Applicant Tracking System - including, but not limited to: research, applicant tracking, workflow, communication, data, analytics, and reporting, etc.
• Create market maps for various specialties and geographic regions for candidate talent pools.
• Assist in key initiatives and continuously improve and scale our recruiting operations and results.
• Help to develop talent inclusion and diversity strategies.

Skills Required:

• Efficient & Speedy - you get work done in a fraction of the time as industry peers
• Intellectually Curious - you are thoughtful & inquisitive; people enjoy working with you because they learn from you
• Mission-Driven & Committed - you are passionate about the company's purpose and are immensely productive
• Team Oriented - you celebrate and take joy in the success of others on the team
• Proficient with Microsoft Office, Word, Excel, and PowerPoint. Possesses the ability to learn the human resources information system (HRIS) and similar computer applications.
• Prior experience in recruitment cycle/sourcing will be highly preferred.

What You Will Learn:

• How to effectively schedule phone and in-person interviews with candidates for hiring managers
• How Talent Acquisition fits in to the Employee Life Cycle (Recruiting, Onboarding, Ongoing, Offboarding)
• How to post and update job postings across various job boards and recruiting channels
• What it takes to plan and host virtual recruiting events and job fairs
• The candidate journey, candidate experience and the impact on the organization
• How to gather feedback from interviewers, initiate background checks and help with onboarding
• Attracting talent through employer branding strategies

Why Join Techolution?

Be part of the next most admired high tech brand in the world and launch the next most exciting billion dollar IPO. We are looking for talent with amazing technical skills with a great foundation for the open role. The type of personalities that do very well at our company are people who are looking to contribute to a larger than life cause. People who are looking for a very high growth environment where they are helping the company grow and also personally growing through a very unique and world-class exposure.

Work Life at Techolution:

At Techolution, we do things a bit differently. There's no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in dozens of self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other. You are your own boss! We're going to be upfront the way we work doesn't suit everyone. But if freedom, autonomy, and life-affirming, head-scratching professional challenges rock your world, we could be a match made in heaven.

About Techolution:

Techolution is a high-tech consulting company on a mission to accelerate digital transformation for our clients across the globe. We are a very successful start-up that is small enough to care and large enough to be trusted by some of the top brands in the world such as Apple, JPMC, DBS Bank, NBC, Stryker, JCrew, etc. Techolution specializes in UI Modernization, Cloud Transformation, Internet of Things, Big Data & Artificial Intelligence. As a testament to the power of HVPD, we have developed a wealth of world class products, owned by Techolution, in the space of Virtual Reality, Facial Recognition, Smart Water Monitoring and many more cutting edge digital products in the pipeline.

Techolution currently serves clients across the United States with our headquarters in the heart of downtown New York City. We recently opened “Techolution City” in India as our offshore development center as a living and breathing lab for our IoT Smart City products. Techolution also serves APAC stormers from our Singapore office and the Mauritius office supports our initiatives on the African content.

1. Develop and manage digital marketing campaigns
2. Oversee the social media strategy of the brand and work with an agency
3. Periodically run website audits for the company’s websites and pass on feedback to the tech team
4. Oversee and optimize content for the website and social networking accounts such as Facebook, Quora, Youtube, etc.
5. Track and analyze website traffic flow and provide regular internal reports
6. Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion
7. Continually work on the Search Engine Optimization of the website(s)
8. Fix any errors or bugs in online content
9. Edit and post videos, podcasts and audio content to online sites
10. Create online banner adverts and oversee pay per click (PPC) ad management
11. Write copy for email marketing campaigns
12. Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing
13. Attend networking events

Education Qualifications:

Minimum Graduate, PG & MBA preferred   

Experience & Skills:

• Minimum of 1-2 years work experience
• E-commerce experience preferred
• Consumer good experience preferred
• Proficiency in MS office and online tools for digital marketing