Regional Sales head North India

Job Title: Fashion Consultant

Job Summary

Provide exceptional customer service, drive sales, and offer personalized fashion advice to clients.

Key Responsibilities

1. Provide personalized fashion consultations and styling advice

2. Assist clients with purchasing decisions and drive sales growth

3. Maintain a high level of customer service and resolve customer complaints

4. Stay up-to-date on latest fashion trends and brand offerings

5. Meet and exceed sales targets and performance goals

Requirements

1. 1-2 years of retail experience, preferably in fashion

2. Strong knowledge of fashion trends and styles

3. Excellent communication, interpersonal, and customer service skills

4. Ability to work in a fast-paced environment and meet sales targets

What We Offer

Competitive salary, commission, and benefits, as well as opportunities for career growth and development in a dynamic fashion environment.

Role Overview

We are seeking a highly skilled and innovative AI Engineer to join our dynamic team. In this role, you will design, develop, and deploy cutting-edge artificial intelligence (AI) solutions, leveraging advanced machine learning (ML) techniques and AI frameworks to address complex business challenges. You will work closely with cross-functional teams to build intelligent systems and drive innovation, with a focus on implementing and optimizing modern AI technologies such as Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and AI Agents.

Key Responsibilities

AI Model Development

• Design, develop, and optimize AI solutions, including LLMs, RAG architectures, and Graph-based RAG systems, tailored to specific business needs.
• Develop and fine-tune models for tasks such as Natural Language Processing (NLP), Computer Vision, and Reinforcement Learning (RL).

Prompt Engineering and AI Agents

• Work with prompt optimization to enhance LLM-based responses for specific use cases.
• Develop autonomous AI agents capable of completing multi-step tasks with minimal human intervention.

Data Processing and Management

• Collect, clean, preprocess, and organize datasets for effective AI and ML model training and evaluation.
• Leverage graph databases and vector stores for efficient data retrieval in AI-driven systems.

Algorithm Selection and Optimization

• Choose and implement appropriate algorithms, considering constraints such as scalability, interpretability, and real-time deployment requirements.
• Conduct hyperparameter tuning and optimization experiments to maximize model efficiency and accuracy.

Deployment and Integration

• Deploy AI/ML models in production-grade environments, ensuring scalability, reliability, and seamless integration with existing systems.
• Implement model monitoring pipelines to ensure performance consistency over time.

Research and Development

• Stay abreast of the latest trends and advancements in AI and ML technologies, such as transformer architectures, diffusion models, and multi-modal AI.
• Experiment with emerging tools like LangChain, Hugging Face, and OpenAI APIs to innovate solutions.

Collaboration and Knowledge Sharing

• Work closely with data scientists, software engineers, and product managers to define project requirements and deliver impactful AI solutions.
• Document workflows, processes, and findings to enable knowledge sharing and continuity across teams.

Required Qualifications

Education

• Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, Mathematics, or a related field.

Experience

• Minimum 3+ years in AI/ML roles with a proven track record in building and deploying AI-driven solutions.

Technical Proficiency

• Proficiency in Python and AI/ML frameworks like TensorFlow, PyTorch, scikit-learn, or Keras.
• Experience working with LLMs, transformers, and generative AI tools.
• Familiarity with cloud platforms such as AWS, Google Cloud, or Azure, including AI-focused services like SageMaker and Vertex AI.
• Knowledge of vector databases (e.g., Pinecone, Milvus, Weaviate) and graph databases for RAG systems.

Analytical Expertise

• Strong understanding of advanced statistical methods, mathematical concepts, and probabilistic models.
• Ability to analyze and interpret data for actionable insights and model improvements.

Soft Skills

• Exceptional problem-solving and critical-thinking abilities.
• Strong communication skills to effectively collaborate with cross-functional teams.
• Adaptability to a fast-paced, innovation-driven environment.

Preferred Qualifications

• Hands-on experience with LangChain, Hugging Face Transformers, or OpenAI API integrations.
• Expertise in specialized AI domains like multi-modal learning, conversational AI, and prompt engineering.
• Contributions to open-source AI projects or publications in recognized AI/ML conferences or journals.
• Familiarity with deploying AI Agents in production systems.

What We Offer

• Competitive Compensation & Benefits aligned with your experience and the impact you bring.
• Opportunity for Growth in a rapidly expanding B2B SaaS company.
• Cutting-Edge Technology & Projects in the WhatsApp Business API and Click to WhatsApp Ads space.
• Collaborative Work Environment that fosters innovation, learning, and career development.
• Flexible & Inclusive Culture, where every team member has a voice and the chance to make a significant impact.

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

• Engage with our clients primarily through email, phone, or our ticketing system
• Understand client needs and tackle problems
• Think creatively about technical issues and find ways to change showstoppers into positive ways forward
• Work closely with internal teams and external partners to deep dive on a customer request or Issue to provider resolution within SLA.
• Manage workflow using our systems to ensure nothing falls to the bottom of the to-do list
• Keep current on product releases and updates
• Share the knowledge among your fellow trouble-shooters and create knowledge articles when necessary
• Support Customers working with Migration teams on Data Migrations to our Platform.
• Work on migrating sensitive customer data from a third-party investment platform or Excel to SyndicationPro with minimal supervision.
• Understand the client’s needs and set up the SyndicationPro platform to meet customer expectations.
  
   

• A passion for solving problems.
• A way with words that makes technical topics easy to understand
• A keen eye for getting to the root cause of an issue
• A love of helping people
• An ability to manage multiple needs and keep them all on track
• A strong ethos towards helping the team win
• Prior experience in SaaS environments
• Experience with MS Office and data programs
• Attention to detail
• Confidentiality

• Experience in writing professional Emails
• Experience in handling a high volume of customer queries
• Must have 1-2 years of prior experience in SAAS environments.
• Must be comfortable working during night shifts.

• Translate ideas into concepts, user flows, wireframes, and prototypes that lead to intuitive user experiences.
• Work with a cross-functional team of engineers, content writers, and product managers to anticipate and identify user needs and align product goals with the user's goals.
• Come up with features and improvements that you can ship quickly and measure for effectiveness.
• Design and discover workflows that allow you to test designs early and often, and then iterate upon feedback.
• Identify new product opportunities, inform launch decisions, and product improvements.
• Use and evolve our internal design libraries and design system.
• Work closely with engineers and other partners to ensure what is shipped is true to your design work.
• Help with hiring and establishing a design culture within the company by evangelizing thoughtful design and its impact on the bottom-line.
• Directly contribute to the overall product and design direction of the whole company.

• You have an online portfolio that documents your work and thinking process - or a PDF would do too. (If not, you might be asked to take a design assignment)
• You have a high bar for your work and the team.
• Strong empathy for users
• You have solid Visual Design, UI, and Interaction Design chops.
• You are someone who cares deeply about getting to the root of the problem you're solving and take time to understand all the facts before making informed design decisions.
• You engage complexity head-on before simplifying.
• You have a strong bias for action when it comes to prototyping to help facilitate better product discussions.
• You understand the balance between craft, speed, and impact on the bottom line.

• Designation:- Business Head-IT
• Work experience:- 4-5yrs
• Location:- GIFT CITY, Gandhinagar
• Qualification:- BE (Computer Science / IT) / MCA / MSc (CAIT) or higher, MBA (Full Time) preferably from the reputed institute
• Age Limit:- Around 45 – 55 Years.
• Job Timing:- 9:30am to 5:30pm
• Language Known:- English, Hindi, Gujarati
• Required Gender Male/Female:- Male
• Do we Entertain any relocation Prospects? Yes, Have to relocate on own expense
• Transportation Facility:- Yes
• Duration:- Mini. 2yrs contract
• Current strength of Company (In Nos.):- 180

Min. work experience:-

• Around 18-25 years in the field of IT, of which at least 5 years should have been in a senior managerial position with profit center responsibilities.
• Should be well versed with strategy building for IT as Business like e-Governance, e-procurement.
• DSC-PKI will be added advantage.
• Experience in evolving area like Artificial Intelligence, Machine learning, block chain etc. preferable.
• This position is for business development of IT division and not for serving exclusively captive requirement of Company.

Skill-Sets:-

• Thorough understanding of the profitable business generation in the field of IT
• Good analytical & conceptual skills, as well as team leader
• Thorough understanding of various applicable statutory / regulatory requirement related to IT business
• Good networking Skills
• In depth experience in the domain of e-Governance, software, e-procurement. Preferable experience of PKI.

Role& Responsibilities:-

• To lead organization and exploring various business opportunities and generate the profitable revenue from the various IT business streams.
• To analyse the risks and implement the best management practice to mitigate / transfer.
• To envisage the business needs and mobilise the adequate resources, so as to deliver the solutions / systems.
• To co-ordinate with Top Management for various matters.
• To manage the day-to-day all business affairs of the IT Business Division.
• To articulate the cost effective business solutions / models and convert the leads into the business.
• Any other job / activities assigned by the Company as deemed fit.

Your Day-to-Day Tasks Include: 

Works in requirements like Engineering, Design, Development, and Deployment. All the tasks involves working with Java, SQL Server and Couchbase. 

Build and monitor data pipelines that serve 100+ websites, 150M+ unique impressions daily. Write code that can handle 4x more scale than the given requirement. 

Maintain uptime of multiple distributed web applications. 

Build data pipelines to pull data from upstream partners like Google. 

You Should Have: 

Minimum 3 years of experience with Java. 

Minimum 2 year of experience with any SQL database (MySql, MSSql, Oracle, DB2, Sybase). Minimum 3 years of experience with web development. 

Experience with any NoSql database (MongoDb, Couchbase, CouchDb, DynamoDb). Experience of designing/implementing/maintaining scalable systems. 

Experience with any cloud platform (AWS/Azure/GCP). 

Good To Have: 

Experience with BI and data reporting. 

Experience with Elastic search. 

Understanding of data warehousing. 

Experience in Node.js.