- Owning and executing the company affiliate strategy for the U.S. market
- Recruiting, onboarding and growing our affiliates
- Reporting on affiliate program performance to ensure partners' targets are met
- Building creative assets and documentation, while also reviewing live affiliate content to ensure accuracy
- Implementing tests across landing pages, suggesting creative optimizations and commission structures commensurate with internal metrics and competitive program expectations
- Coordinating and guiding internal stakeholders to ensure program success (Growth, Analytics, Product Marketing, Infrastructure) while maintaining relationships with external platform owners, affiliate contractors, and agencies
- Staying in tune with competition in the financial market to ensure affiliate partners are delivering value
- Working closely with Business team leads, Product and Engineering teams to scope new projects, document requirements and ongoing feature improvements
- Acting as the primary point of contact, escalation point, and thought leader for Affiliate Partners Onboarded
- Troubleshoot integrations, pixels, UTM tags, tracking and instrumentation
What you will do:
- 5+ years of experience running an affiliate strategy from the brand side, with a verifiable track-record of successes, preferably in the B2C finance or ecommerce spaces
- Experience with one or more of leading affiliate platforms (e.g. Reseller Club,vCommission, Impact Radius, Partnerstack, CJ, Shareasale, Rakuten)
- Comprehensive knowledge of marketing channels and how affiliate marketing fits into a growth strategy
- Strong work ethic and results oriented individual
- Experience setting and communicating strategy with internal stakeholders and management
- Experience with responsibilities such as regular reporting, collaborative and thoughtful planning, performance management, and forecasting
- A strong sense of independence and self-motivation, a bias towards action over deliberation, and a high work rate, even in a remote work environment
- In-depth understanding of marketing KPIs and usage of performance model as per business requirements
- Good with excel and analysis of business metrics
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About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
What will I be doing? 👩💻👨💻
- Leading parts of the product from inception to launch, and owning large parts of the product’s execution.
- Working with our product management and frontend team to build products with the goal of delighting and increasing the success of our users.
- Architecting, building, testing, and releasing product-facing features.
- Contributing to our side projects and free tools for the recruitment industry.
What do I need? 🤓
- 3+ years of industry experience in a backend engineering role, preferably building a SaaS product. You can demonstrate the significant impact that your work has had on the product and/or the team.
- Deep knowledge of a high-level programming language (for example, Ruby, Python, etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
- Experience with scalable distributed systems, both built from scratch as well as on Managed Platforms.
- Willingness to learn and use new technologies.
- Extremely data-driven.
- Ability to debug complex systems.
Brownie points 🍰
- Relevant experience building large-scale data systems.
Feel free to apply even if you feel unsure about whether you meet every single requirement in this posting. As long as you're a quick learner, and are excited about changing the status quo for tech recruitment, we're happy to support you as you come up to speed with our tech stack.
As an account executive at Prompts Daily, you will be at the forefront of our sponsorship sales efforts. Here are our core values. Your responsibilities will include:
- Email communication: Build rapport with our current clients and create sponsorship packages for them in our newsletter. Here’s our sponsorship page.
- Prospecting New Sponsors: Identify and engage potential sponsors for our newsletter through various channels, inbound, and outbound (cold outreach, warm intros etc.)
- Closing and Processing Sponsors: Take charge of the entire sales cycle - from prospecting potential sponsors to closing deals and facilitating the processing of sponsorships, ensuring a seamless collaboration with sponsors.
- Content Collaboration: Collaborate with the content team to integrate sponsorships seamlessly, ensuring a win-win for both sponsors and our audience.
- Sales Strategy Development: Develop and refine sales strategies based on market trends and feedback, continuously improving our sales approach.
Qualifications
- Experience in Ad Sales: Preferably 2+ years of experience in ad sales, preferably in the newsletter or media industry. Bonus points if you've closed $1M+ deals before (combined) and ideally $50k+ deals (singular). Not required!
- Proactive Approach: A proactive approach to identifying and pursuing potential sponsors, with a knack for opening doors and establishing relationships.
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to present sponsorship packages compellingly.
- Team Collaboration: Experience working in collaborative environments, partnering with cross-functional teams to achieve business goals.
- Tech Stack: familiarity with CRMs, Airtable, Superhuman (for email and follow ups)
Job Description
Job Responsibilities
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Design and implement robust database solutions including
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Security, backup and recovery
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Performance, scalability, monitoring and tuning,
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Data management and capacity planning,
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Planning, and implementing failover between database instances.
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Create data architecture strategies for each subject area of the enterprise data model.
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Communicate plans, status and issues to higher management levels.
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Collaborate with the business, architects and other IT organizations to plan a data strategy, sharing important information related to database concerns and constrains
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Produce all project data architecture deliverables..
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Create and maintain a corporate repository of all data architecture artifacts.
Skills Required:
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Understanding of data analysis, business principles, and operations
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Software architecture and design Network design and implementation
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Data visualization, data migration and data modelling
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Relational database management systems
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DBMS software, including SQL Server
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Database and cloud computing design, architectures and data lakes
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Information management and data processing on multiple platforms
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Agile methodologies and enterprise resource planning implementation
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Demonstrate database technical functionality, such as performance tuning, backup and recovery, monitoring.
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Excellent skills with advanced features such as database encryption, replication, partitioning, etc.
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Strong problem solving, organizational and communication skill.
- Prospecting leads and contacting them to pitch the product/ service
- Actively seeking out new sales opportunities through cold calling, networking and social media
- Negotiate/close deals and handle complaints or objections
- Collaborate with team members to achieve better results
- Gather feedback from customers or prospects and share with internal teams
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Excellent command of MS Office, CRM
- Excellent phone and presentation skills.
- 1+ years of sales experience.
- Write copy for a variety of media including social, print, video, and online
- Edit and proof work to ensure high editorial standards are met across all content outputs
- Collaborate with creative, product, marketing, and legal to assess project needs and help with messaging
- Drive brand consistency across all company communications
- Develop and implement brand guidelines
- Stay current on trends and competitors within the editorial sphere
- See projects through the whole creative lifestyle, from inception to deployment
- Strong creative thinking skills and ability to think conceptually
- Comfortable working independently with little direction under tight deadlines
- Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar
- Proven ability to demonstrate brand voice
- Strong attention to detail
- Excellent portfolio of work
Role - Sales 1.) Independently generate quality leads. 2.) Capability to close the leads independently with continuous follow-up and coordination. 3.) Should be able to create plan for next 4 years related to sales and target to be achieved. 4.) Good network in manufacturing industry. 5.) Helping determine pricing schedules for quotes, promotions, and negotiations. 6.) Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, techniques, etc. 7.) Visiting clients and potential clients to evaluate needs or promote products and services. 8.) Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management
Desired Skills – · Ability to work independently. · The individual will be expected to work with minimum guidance and take ownership of his / her work. · Understanding of the sales process and procedure. · Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers · Experience is must in sales |
Roles & Responsibilities:
- 4+ years of experience as both a hands-on architect and a software engineer
- Leadership experience in creating, deploying, and iterating excellent software
- Extensive problem-solving skills
- Good written and vocal communication skills (in English)
- Proficiency in the following skills and technologies is mandatory: Core PHP, CodeIgniter, WordPress(CMS), MVC Framework, MYSQL(Database), OOP, JavaScript, jQuery, HTML, CSS, Laravel 5, Opencart, AngularJS, GIT, SVN
- Capture high level requirements quickly from client or the sales team
- Be able to estimate with limited information by guesstimating based on some logical reasoning and assumptions
- Be able to clearly state the assumptions for the estimate
- Has good command over presentations and be able to quickly create a pre-sales presentation for the sales team
- Strong understanding of technology
- Ability to research out potential products / technologies for the proposed solution
About the Company :
Richpanel is the new, modern way businesses provide customer support. We’re on a mission to make customer support fun & personal. We are a team of young, passionate techies, marketers & growth hackers that enjoy building products that people love. Majority of our clients are based out of the US
Company Inception : 2018
Company Website : https://richpanel.com/" target="_blank">https://richpanel.com/
Perks of joining our Company :
- Rockstar Coworkers
- Friendly & Energetic Environment
- 21 paid leaves
- Reward Employees with Experiences
- Free Food & Coffee
- Team Outings from time to time
- Work From Home Option Available
- Treat all employees as equals
Tech Stacks used by us :
Frontend : VueJs
Backend : NodeJs
Key skills: VueJs, HTML5, CSS3, REST Protocols, NodeJs, JEST, GraphQL.
Responsibilities:
- Participation in Company's product and implementation as a Frontend developer.
- Build the front-end for our mobile and web products
- Convert wireframes into working UI interfaces
- Write REST calls to interact with our back-end API
- Participation in research activities.
- Build reusable code and libraries for future use
Requirements:
- Keen design eye to translate wire frames into pixel perfect web pages
- Excellent JSON/DOM manipulation skills
- Should have strong key skills in HTML5, CSS and advanced JavaScript and the ability to turn design mock-ups into great looking sites with user interactions.
- Must also be up-to-date with cross-browser and cross-platform issues, have a good eye for detail and be able to work to tight deadlines
- Experience in building Scalable Apps
- Experience with third- party libraries, social media integration and APIs.
- Work on building product from scratch and improving application performance.
- Should understand and have knowledge on the application security practices/vulnerabilities
- Understands Web Products and understand Performance of the application.
- Linux and Unix Skills
- Hands on experience in collecting and analyzing/improving Application analytics
- Good understanding in User Patterns, CTRs and closely work with UX and Product team in a dynamic environment
- Understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of code versioning tools, such as Git / SVN
- Good understanding of asynchronous request handling, partial page updates, and AJAX
Industry Background : Product based startup
Location : Hiranandani - Powai, Mumbai. (Remote working option available for candidates residing out of Mumbai)
Working Days & Timings : Monday to Saturday (Alternate Saturdays off), 12pm - 9pm.
Kindly apply if interested.