Sr. AL Engineer

Manual Tester with Crew Domain Knowledge

Skill Set/Experience

1.   •       Experience: 5–12 Years

2.   •       Locations: Chennai, Bangalore, Trivandrum, Cochin

3.   •       Notice Period: Immediate to <30 days

1. Very good understanding of airline Crew and Ops business processes
2. Experience in UAT and SIT testing including on-site customer interactions (added advantage).
3. Strong business/testing skills – Use case review, Test case creation (Interface, Functional and UAT and End to End ) , review and execution
4. Basic knowledge of SQL, UNIX
5. Experience in API/Interfaces testing
6. Experience with any of the defect tracking systems.
7. Exposure in using selenium Test Automation tool is added advantage

Job Description – Inside Sales Executive

About Accordible:

Accordible is a growing B2B facility management and engineering services company serving more than 600 clients across India. Our clientele includes hotels, hospitals, corporate offices, malls, commercial establishments and other institutional facilities.

We provide professional facility management, technical manpower, housekeeping, kitchen duct cleaning, air duct cleaning, HVAC and specialised project-based services. We are building a performance-driven sales team capable of developing strong client relationships and supporting the company’s pan-India growth.

Position Overview:

The Inside Sales Executive will be responsible for generating new business opportunities through outbound calling, email outreach, online research and professional networking platforms.

The role involves identifying potential clients, connecting with decision-makers, understanding preliminary service requirements, qualifying leads and coordinating meetings for the sales and business development team.

The ideal candidate should have 1–2 years of experience in inside sales, tele-sales, lead generation or B2B client outreach. The candidate must be confident in communicating with corporate clients, managing regular follow-ups and working towards defined sales targets.

Key Responsibilities:

1. Lead Generation and Prospecting

• Identify prospective clients through LinkedIn, online research, business directories, industry databases and other lead-generation platforms.
• Conduct outbound calling, email campaigns and professional messaging to generate business enquiries.
• Develop and maintain a database of target companies, decision-makers and relevant contact details.
• Identify suitable prospects across industries such as hospitality, healthcare, commercial real estate, corporate offices, retail and facility management.
• Qualify leads based on client requirements, business potential, location, service requirement and decision-making authority.

2. Client Communication and Engagement

• Initiate professional conversations with facility managers, purchase teams, administration heads, engineering teams and other decision-makers.
• Introduce Accordible’s services clearly and explain their relevance to the prospect’s business requirements.
• Understand initial client requirements and collect the necessary information for further discussion.
• Respond to preliminary client queries and share service profiles, presentations and company information.
• Schedule meetings, site visits, presentations or calls for qualified opportunities.
• Maintain consistent follow-up with prospects until the opportunity progresses to the next sales stage.

3. Sales Pipeline Management

• Maintain an organised pipeline of new leads, active follow-ups, meetings, proposals and potential business opportunities.
• Update lead status, communication history, next follow-up date and meeting outcomes in the CRM or internal sales tracker.
• Ensure that no qualified lead is missed due to delayed or incomplete follow-up.
• Coordinate with the sales team for further discussions, site assessments, quotations and commercial negotiations.
• Follow up on proposals and quotations under the guidance of the Team Lead.

4. Proposal and Internal Coordination

• Collect complete client requirements before forwarding the opportunity for proposal preparation.
• Coordinate with operations and relevant internal departments to understand service feasibility, manpower requirements and execution timelines.
• Assist in preparing proposals containing the scope of work, pricing, service frequency and commercial terms.
• Ensure that proposals and quotations are shared with clients within the defined turnaround time.
• Support the preparation and follow-up of approximately 20–25 proposals per month, depending on qualified opportunities.

5. Market Research

• Research new industries, companies, geographical markets and potential business segments.
• Track market developments, client requirements, competitor activities and service trends.
• Identify potential opportunities for cross-selling and upselling Accordible’s services.
• Provide market feedback to the Team Lead regarding client expectations, pricing concerns and competitor positioning.

6. Target Achievement

• Work towards monthly targets related to lead generation, qualified opportunities, meetings and proposal conversions.
• Maintain the required level of daily outreach and follow-up activity.
• Improve response and conversion rates through structured calling, professional communication and timely follow-ups.
• Take ownership of assigned leads and maintain consistent progress towards defined sales objectives.

7. Reporting and Documentation

• Maintain accurate daily records of calls, emails, follow-ups, meetings and lead status.
• Submit daily and weekly sales activity reports.
• Prepare regular updates on qualified leads, meetings scheduled, proposals submitted and pending follow-ups.
• Track individual performance against assigned targets.
• Maintain complete and accurate client data in the CRM or internal tracking system.

Qualifications and Experience:

• Graduate degree in Business Administration, Marketing, Commerce, Management or a related field.
• 1–2 years of experience in inside sales, B2B tele-sales, lead generation, business development or corporate client acquisition.
• Experience in facility management, hospitality services, housekeeping, technical services, HVAC, manpower supply or other B2B service industries will be an advantage.
• Basic understanding of sales pipelines, lead qualification and follow-up processes.
• Working knowledge of CRM systems, Microsoft Excel, Google Sheets, email communication and online research platforms.

Skills and Competencies:

• Strong verbal and written communication skills.
• Confidence in cold calling and interacting with corporate decision-makers.
• Good listening and requirement-understanding skills.
• Ability to build professional rapport with prospective clients.
• Strong follow-up and client coordination capabilities.
• Target-oriented and self-motivated approach.
• Good organisational and time-management skills.
• Ability to maintain accurate records and work systematically.
• Willingness to learn about technical and facility management services.
• Ability to work effectively in a fast-paced and performance-driven environment.

What We Offer:

• Competitive salary with performance-linked incentives.
• Opportunity to work with corporate and institutional clients across India.
• Exposure to B2B sales, facility management and engineering service solutions.
• Structured training on services, lead generation and corporate sales processes.
• Supportive and performance-oriented working environment.
• Career progression based on performance and capability.

Description:

We are seeking an experienced SAP BRIM - SOM consultant to join our team. The ideal candidate will have a comprehensive understanding of the SAP BRIM - Subscription Order Management (SOM) module along with a strong background in the design, configuration, and support of SAP systems.

Responsibilities:

1. Gather business requirement and implement the SAP BRIM - SOM module based on specific business requirements.

2. Develop end-to-end solutions for the SAP BRIM - SOM platform. This includes creating functional specifications, working with technical teams to develop solutions, and conducting unit and integration testing.

Position - HR Head

Job Description:

- The Head- Human Resources will play a critical role in attracting, developing and building human capital for the organization. The candidate must demonstrate strong functional knowledge of all aspects of human resource management in formulating and executing Human Resource Strategy, which aligns to the overall business goals.

- The candidate will be responsible for building a strong performance driven culture through appropriate HR interventions including talent management, learning and leadership development.

- The Head-HR will lead and contribute in strengthening the culture and key values of the organization to develop a strong and unique Employee Value Proposition for the organization.

- The Head-HR will be responsible for all functions within HR and work closely with various business functions in the organization to contribute to the company's overall success.

Job Responsibilities :

- Be a strategic advisor on all aspects of people management for the organization

- Develop and foster a work environment that is entrepreneurial, customer focused, results-oriented

- Encourage employee participation and contribution to the growth and well-being of the business and bring in external recognition for our brand as Employer of choice

- Establish and maintain high levels of employee engagement activities and commitment

- Design and implement Annual Employee Satisfaction Survey (ESAT) and disseminate the feedback and learning to the entire organization

- Provide accurate and constructive analytics to the leadership team and help formulate people strategies basis the information

- Design the annual HR budget and ensure optimal utilization of resources to ensure effective outcome for all HR metrics

- Responsible for Talent Management strategy including appropriate learning interventions and leadership development

- Develop, build and manage Professional and Career Development programs along with relevant and contextual training programs in line with the growth and evolution of the organization

- Guide and coach the HR team to deliver efficient, high-quality HR solutions and services with respect to - Recruitment, onboarding, Performance Management, Employee Engagement,

- Organization Development, Training and Development, Rewards and Benefits

- Align the annual Compensation & Benefit strategy with business goals and objectives and drive the performance link pay and ESOP as per the Performance Management System cycle

- Build an organization that is fully compliant with all statutory and regulatory requirements

Skills/ Experience/ Education :

- Master's degree in Business, Human Resources or related field required

- Should have experience of establishing Human Resources as a strategic corporate asset and tool in building a unique corporate culture

- Expertise in HR functional areas including talent acquisition, performance management, learning and development, compensation and benefits

- Should have created and executed programs in strategic HR areas like operations efficiency, organization development and change management

- Experience in coaching and mentoring leadership to next level, being an effective sounding board for the Business Leaders of the organization and leadership team of group companies will be important

- Great team player and ability to work effectively in a matrix organization environment

- Strong written and oral communication is essential

• Strong proficiency in C language.
• Good understanding of basic network fundamentals and protocols.
• Good skills on system troubleshooting and debugging.
• Good understanding of operation system, socket programing and multi-thread programing.
• Good understanding of REST design and Object-Oriented Design
• Good understanding of JSON syntax and JSON schema syntax
• Knowledge of data structure and different algorithms.

What you need to have:

Must have:

• Knowledge on design, development and deployment of applications based on CMS and Dot Net technology framework
• Strong Analytical, Logical Reasoning and Problem-Solving skills
• Strong in SDLC concepts, RDBMS concepts and SQL/PL-SQL, Data Structures
• Ability to effectively work with a highly technical and virtually located team

Good to have:

• Considerable knowledge in the following: Drupal, .NET MVC, PHP, CSS, Angular, jQuery, Microsoft SQL Server, MySQL, DevOps, Agile software development 
• Exposure to mobile application development using any one of the mobile development platforms (iOS, Android, Windows)

Soft skills:

• Ability to co-ordinate among various user groups and internally within the team. This is a critical skill
• Excellent communication skills, both written and oral
• Ability to multi-task and prioritize
• Deliver on commitments
• Self-Starter and willing to learn many new skills on the job
• Willing to work flexible hours as the job demands
• Excellent trouble shooting skills
• Ability to think through various business issues and come up with solid design solutions that will stand the test of time
• Good listening and influencing skills; a strong customer focus is a must

• Market research using suitable tools and processes to identify potential clients.
• Lead generation and closure as per weekly/monthly sales/revenue target.
• Rigorous follow up for new business opportunities and setting up meetings.
• Work closely with Subject Matter Expert for developing strategy of business.
• File weekly promotion and business activities report as per company norms
• Overseeing the development of assigned accounts.
• Conduct research to identify new markets and customer needs.
• Keep records of sales revenue, invoices, etc.
• Build long term relationship with new and existing clients.
• Create awareness and usage of company's products by the customers with high impact communication with effective / proper usage of given marketing inputs.
• Regularly provide feedback to the company on competitors activities.
• Internal / external stake holder management
• Key Account Management