Sponsorship Sales Manager

• Handle incoming customer calls professionally and efficiently.
• Make outbound calls to follow up on customer inquiries or resolve issues.
• Provide accurate information about products or services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Update customer information in the database during and after each call.
• Collaborate with other team members to address customer needs effectively.
• Meet or exceed individual and team performance targets.
• Follow communication scripts and guidelines to ensure consistency.
• Stay updated on product knowledge and industry trends.
• Escalate complex issues to the appropriate department or supervisor.
• Proven experience in a customer service or voice process role.
• Excellent verbal communication skills in English+ Hindi.
• Strong active listening and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills.

Technical Project/Product Lead

We are seeking a Technical Project/Product Lead with 8-10 years of experience in Microservice.Net Technologies with at least 2-4 years of experience in technical project lead. As a Project Lead, you will be responsible for leading business and technology outcomes for assigned programs or projects.

Educational Qualification:

The ideal candidate should possess educational background in Engineering along with a proven track record of delivering successful projects.

Technology/Skills:

• Expertise in Microsoft.NET Technologies and MVC Architecture.

• Strong design experience including experience in architecture and design patterns.

• DevOps/ Cloud experience is an added advantage.

• Strong experience in integration architecture including API Gateway, Service Catalogs etc.

• Strong experience in integration design for secured and scalable API’s and Webservices.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.

• Proven ability to lead cross-functional teams and deliver projects on time, within budget, and to the required quality standards.

Roles & Responsibilities:

• Lead and manage end-to-end technical project, ensuring successful planning, execution, and delivery within scope, budget, and timeline.

• Collaborate with cross-functional teams, including software developers, architects, quality assurance, and stakeholders to define project requirements, objectives, and deliverables.

• Provide technical guidance and expertise in Microsoft .NET, MS SQL, ASP.NET Core, and Azure to the project team, assisting with problem-solving, troubleshooting, and decision-making.

• Ensure adherence to software development best practices, coding standards, and quality assurance processes throughout the project lifecycle.

• Act as a liaison between technical and non-technical stakeholders, effectively communicating project updates, progress, and risks.

• Conduct regular project status meetings, providing comprehensive reports and updates to project sponsors and stakeholders.

• Stay up to date with industry trends, emerging technologies, and best practices in Microsoft .NET, MS SQL, ASP.NET Core, and Azure, and apply this knowledge to project execution.

We are seeking a dedicated and skilled Qualitative Research Professional with a minimum of 1-3 years of experience in market research. In this role, you will be responsible for assisting in the planning, execution, and analysis of qualitative research studies to provide valuable insights for our organization. If you are passionate about qualitative research and eager to contribute your expertise, we encourage you to apply. 

Note: should be Delhi or Noida Based, it will be on-site job 

Responsibilities: 

• Assist in the design and execution of qualitative research projects, including in-depth interviews, focus groups, and surveys, conducted globally. 
• Contribute to the development and refinement of research protocols, questionnaires, and discussion guides. 
• Participate in respondent recruitment efforts, ensuring diverse and representative samples. 
• Conduct interviews, assist in facilitating focus group discussions, and help with data collection. 
• Support the analysis and interpretation of qualitative data to extract meaningful insights. 
• Collaborate with senior researchers and cross-functional teams to integrate qualitative findings into decision-making processes. 
• Stay informed about industry trends and best practices in qualitative research. 
• Adhere to ethical research standards and data privacy compliance. 

Qualifications: 

• Bachelor's or Master's degree in a relevant field 
• Minimum of 1-3 years of experience in conducting qualitative research within a market research context. 
• Strong interpersonal and communication skills to assist in participant engagement. 
• Effective written and verbal communication skills. 
• Capacity to work effectively both independently and as part of a team. 
• Attention to detail and the ability to think analytically. 
• Understanding of research ethics and data protection regulations. 
• Basic knowledge of qualitative research methods, with a willingness to learn and grow in the field. 

Preferred Qualifications: 

• Previous experience working in a market research setting. 
• Experienced in execution of projects globally in all markets. 
• Covered all segments- B2C, B2B, Healthcare 
• Familiarity with quantitative research methods and survey design. 
• Proficiency in using survey and interview platforms. 
• Familiarity with data collection and transcription tools. 
• Contributions or involvement in previous qualitative research projects. 

This is a full-time on-site position that offers opportunities for professional development and career advancement. If you have a passion for qualitative research and wish to contribute to our organization's success, please apply with your resume detailing your relevant experience and qualifications. 

Prismforce (www.prismforce.com) is a US Head quartered vertical SAAS product company , with development teams in India. We are Series-A funded venture , backed by Tier 1 VC and targeted towards tech/IT services industry and tech talent organizations in enterprises, solving their most critical sector specific problems in Talent Supply Chain. The product suite is powered by artificial intelligence designed to accelerate business impact e.g. improved profitability and agility , by digitizing core vertical workflows underserved by custom applications and typical ERP offerings.

We are looking for Data Scientists to build data products to be the core of SAAS company disrupting the Skill market.In this role you should be highly analytical with a keen understanding of Data, Machine Learning, Deep Learning, Analysis, Algorithms, Products, Maths, and Statistics. The hands-on individual would be playing multiple roles of being a Data Scientist , Data Engineer , Data Analysts , Efficient Coder and above all Problem Solver.

Location: Mumbai / Bangalore / Pune / Kolkata

Responsibilities:

• Identify relevant data sources - a combination of data sources to make it useful.
• Build the automation of the collection processes.
• Pre-processing of structured and unstructured data.
• Handle large amounts of information to create the input to analytical Models.
• Build predictive models and machine-learning algorithms Innovate Machine-Learning , Deep-Learning algorithms.
• Build Network graphs , NLP , Forecasting Models Building data pipelines for end-to-end solutions.
• Propose solutions and strategies to business challenges. Collaborate with product development teams and communicate with the Senior Leadership teams.
• Participate in Problem solving sessions

Requirements:

• Bachelor's degree in a highly quantitative field (e.g. Computer Science , Engineering , Physics , Math , Operations Research , etc) or equivalent experience.
• Extensive machine learning and algorithmic background with a deep level understanding of at least one of the following areas: supervised and unsupervised learning methods , reinforcement learning , deep learning , Bayesian inference , Network graphs , Natural Language Processing Analytical mind and business acumen
• Strong math skills (e.g. statistics , algebra)
• Problem-solving aptitude Excellent communication skills with ability to communicate technical information.
• Fluency with at least one data science/analytics programming language (e.g. Python , R , Julia).
• Start-up experience is a plus Ideally 5-8 years of advanced analytics experience in startups/marquee com

• Must have a minimum of 3 years of experience in managing AWS resources and automating CI/CD pipelines.
• Strong scripting skills in PowerShell, Python or Bash be able to build and administer CI/CD pipelines.
• Knowledge of infrastructure tools like Cloud Formation, Terraform, Ansible.
• Experience with microservices and/or event-driven architecture.
• Experience using containerization technologies (Docker, ECS, Kubernetes, Mesos or Vagrant).
• Strong practical Windows and Linux system administration skills in the cloud.
• Understanding of DNS, NFS, TCP/IP and other protocols.
• Knowledge of secure SDLC, OWASP top 10 and CWE/SANS top 25.
• Deep understanding of Web Sockets and their functioning. Hands on experience of ElasticCache, Redis, ECS or EKS. Installation, configuration and management of Apache or Nginx web server, Apache/Tomcat Application Server, configure SSL certificates, setup reverse proxy.
• Exposure to RDBMS (MySQL, SQL Server, Aurora, etc.) is a plus.
• Exposure to programming languages like JAVA, PHP, SQL is a plus.
• AWS Developer or AWS SysOps Administrator certification is a plus.
• AWS Solutions Architect Certification experience is a plus.
• Experience building Blue/Green, Canary or other zero down time deployment strategies, advanced understanding of VPC, EC2 Route53 IAM, Lambda is a plus.

Director Sales - Operations (EdTech Startup - Relevel Unacademy)

About Relevel :

- Ability to solve problems across functions in a very short span of time

- Bunch of passionate folks as colleagues

- Best in industry employment benefits