Business Developer

About us

CallHub provides cloud based communication software for nonprofits, political parties, advocacy organizations and businesses. We have delivered over 200 millions messages and calls for thousands of customers. We help political candidates during their campaigns in getting their message across to their voters, conduct surveys, manage event/town-hall invites and with recruiting volunteers for election campaigns. We are profitable with 8000+ paying customers from North America, Australia and Europe. Our customers include Uber, the Democratic Party, major political parties in the US, Canada, UK, France and Australia. 

About the Role

As a Senior/Lead Software Engineer at CallHub, you will play a critical role in leading the development and enhancement of our cloud-based communication and telephony platform (SaaS). You will be responsible for designing, building, and optimizing scalable, high-performance backend systems that support the rapid growth of our global user base, ensuring reliability, security, and customer satisfaction at every step. In this role, you will collaborate with cross-functional teams of highly skilled software engineers, operations engineers, and product managers to drive innovation and create products that delight customers by exceeding their expectations. You will lead technical decision-making, mentor engineers, and be responsible for building robust systems that are always available, while also contributing to the development of automation tools to streamline processes and improve efficiency. We are seeking experienced engineers with a deep understanding of software engineering principles, strong problem-solving skills, and a passion for leading teams to deliver impactful, customer-focused solutions. If you thrive in a fast-paced environment, love solving complex technical challenges, and are excited about mentoring and guiding the next generation of engineers, we’d love to hear from you!

Your Responsibilities

• Lead the design, development, and deployment of complex, scalable, reliable, and highly available features for world-class SaaS products and services.
• Guide the engineering team in adopting best practices for software development, code quality, and architecture.
• Make strategic architectural and technical decisions, ensuring the scalability, security, and performance of software applications.
• Proactively identify, prioritize, and address technical debt to improve system performance, maintainability, and long-term scalability, ensuring a solid foundation for future development.
• Collaborate with cross-functional teams (product managers, designers, and stakeholders) to define project scope, requirements, and timelines.
• Mentor and coach team members, providing technical guidance and fostering professional development.
• Oversee code reviews, ensuring adherence to best practices and maintaining high code quality standards.
• Drive continuous improvement in development processes, tools, and technologies to increase team productivity and product quality.
• Stay updated with the latest industry trends and emerging technologies to drive innovation and keep the team at the cutting edge.
• Ensure project timelines and goals are met, managing risks and resolving any technical challenges that arise during development.
• Foster a collaborative and inclusive team culture, promoting open communication and problem-solving.
• Imbibe and maintain a strong customer delight attitude while designing and building products.

What we’re looking for

• 6+ years of experience in software engineering, with a proven track record of leading engineering teams and mentoring junior developers.
• Strong expertise in designing and developing scalable backend systems, web services, and REST APIs using Python/Django or similar frameworks.
• Solid understanding of cloud-based architectures and microservices, with experience in deploying and maintaining SaaS applications.
• Solid experience in software engineering principles, including CI/CD pipelines, unit testing, code reviews, and version control (e.g., Git).
• Proficiency in working with databases like PostgreSQL, and experience in optimizing queries and ensuring high availability.
• Deep knowledge of computer science fundamentals, including data structures, algorithms, and software design principles.
• Experience with frontend technologies such as React, JavaScript, HTML, and CSS, and an understanding of how they integrate with backend services.
• Ability to quickly adapt to new technologies and make informed technical decisions in dynamic environments.
• Strong attention to detail, with the ability to empathize with customer needs and translate them into impactful software solutions.
• Excellent written and verbal communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical stakeholders.
• Collaborative team player, willing to support and work closely with cross-functional teams.
• Bachelor’s or Master’s degree in Engineering or Computer Science from a reputable institution.

What you can look forward to

• Leadership and Ownership: Lead and oversee the entire software development lifecycle, from system design and development (backend and frontend) to QA and DevOps, with a focus on driving high-impact projects.
• Strategic Impact: Witness the direct impact of your work on our users and the overall success of the company, shaping products and solutions that make a significant difference.
• Innovative Technologies: Stay at the forefront of technology by working with the latest tools and frameworks, as we continuously innovate to deliver reliable and scalable solutions for our customers.
• Collaborative Culture: Engage in a culture of openness and collaboration, where your insights and leadership help drive the company’s success and delight our customers. 

Requirements:

• Minimum 3 years of experience in software development into MERN (React & Node.js ) technology.
• Bachelor degree in Computer Science or IT.
• Must have Hands-On coding expertise of React.js, Reactstrap, NodeJS, MongoDB and ExpressJS.
• Configuring and managing deployment on AWS (EC2 IAM, S3).
• Knowledge of developing REST API using Express framework and front end integration with PUG engine.
• Experience with popular JS libraries like Ember, Babel, Typescript, Webpack, Socket etc.
• Exposure to scm tools like git, Git Hub, CI/CD methods, code coverage tools like SonarQube, etc.
• Good understanding of the object-oriented design and programming concepts, core JavaScript concepts like scope/closures, the event loop and asynchronous callbacks, promises, API formation, POSTMAN API etc.

Coordinate office activities and operations to secure efficiency and compliance to company policies

Supervise administrative staff and divide responsibilities to ensure performance

Manage agendas / travel arrangements / appointments etc. for the upper management

Manage phone calls and correspondence (e-mail, letters, packages etc.)

Support budgeting and bookkeeping procedures

Create and update records and databases with personnel, financial and other data

Track stocks of office supplies and place orders when necessary

Submit timely reports and prepare presentations / proposals as assigned

Assist colleagues whenever necessary

Requirements and skills

Proven experience as an office administrator, office assistant or relevant role

Outstanding communication and interpersonal abilities

Excellent organizational and leadership skills

Familiarity with office management procedures and basic accounting principles

Excellent knowledge of MS Office and office

The Product Manager is responsible for both product planning and product marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products.

• Drive the product- and business-planning processes for cross-functional teams
• Analyze customer needs, current market trends, and potential partnerships from an ROI and build-vs.-buy perspective
• Assess current competitor offerings and seek opportunities for differentiation
• Analyze product requirements and develop appropriate programs to ensure they’re met
• Develop, implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate go-to-market plans

We are looking for a collections manager to monitor staff and oversee the procedures to reduce the

amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with

clients or write-off debt to minimize the company’s potential loss of income.

To be a successful collections manager, you should be analytical and have great report-writing skills.

Ultimately, a top-notch collections manager should have extensive knowledge of collection laws, and

continuously find ways to improve the company’s debt recovery.

Collections Manager Responsibilities:

 Overseeing staff members and ensuring the accurate and timely invoicing of customers.

 Setting payment collection goals and targets for the department.

 Creating and implementing a strategy to improve the collection of outstanding credit.

 Implementing collection policies and procedures to avoid excessive outstanding credit.

 Ensuring that the company policy on recoveries is followed and that it is in line with state and federal

regulations.

 Implementing deadlines for invoicing and payment collection.

 Negotiating with customers in cases when non-payment occurs.

 Preparing monthly feedback reports on payment collections.

 Remaining informed of any legislative procedural training regarding debt collection.

 Training and mentoring of staff members in the collections department.

Collections Manager Requirements:

 Bachelor’s degree in finance, accounting, or a related field.

 We are looking for a Manager who has worked for a first bucket loan collections process

(including payday loans and installment loans).

 The applicant should have international collections experience

 3-5 years experience as a collections manager.

 Experience with accounting software such as QuickBooks and General Ledger and advanced knowledge

of MS Excel.

 The ability to work accurately and independently.

 Good verbal and written communication skills.

 Excellent analytical skills and an eye for detail.

 Outstanding leadership and managerial skills.

 Strong time and people management skills.

 Ability to work to strict deadlines.

 Ready to work at US Shift

• Partnering with internal business owners (product, marketing, edit, etc.) to understand needs and develop custom analysis to optimize for user engagement and retention
• Good understanding of the underlying business and workings of cross functional teams for successful execution
• Design and develop analyses based on business requirement needs and challenges.
• Leveraging statistical analysis on consumer research and data mining projects, including segmentation, clustering, factor analysis, multivariate regression, predictive modeling, etc.
• Providing statistical analysis on custom research projects and consult on A/B testing and other statistical analysis as needed. Other reports and custom analysis as required.
• Identify and use appropriate investigative and analytical technologies to interpret and verify results.
• Apply and learn a wide variety of tools and languages to achieve results
• Use best practices to develop statistical and/ or machine learning techniques to build models that address business needs.

• 2 - 4 years  of relevant experience in Data science.
• Preferred education: Bachelor's degree in a technical field or equivalent experience.
• Experience in advanced analytics, model building, statistical modeling, optimization, and machine learning algorithms.
• Machine Learning Algorithms: Crystal clear understanding, coding, implementation, error analysis, model tuning knowledge on Linear Regression, Logistic Regression, SVM, shallow Neural Networks, clustering, Decision Trees, Random forest, XGBoost, Recommender Systems, ARIMA and Anomaly Detection. Feature selection, hyper parameters tuning, model selection and error analysis, boosting and ensemble methods.
• Strong with programming languages like Python and data processing using SQL or equivalent and ability to experiment with newer open source tools.
• Experience in normalizing data to ensure it is homogeneous and consistently formatted to enable sorting, query and analysis.
• Experience designing, developing, implementing and maintaining a database and programs to manage data analysis efforts.
• Experience with big data and cloud computing viz. Spark, Hadoop (MapReduce, PIG, HIVE).
• Experience in risk and credit score domains preferred.

We are looking for LAMP-Stack developers. Someone with a minimum of 3 years of experience.
Must have:

• Strong verbal and written communication skills, analytical skills and the ability to learn quickly
• Creative approach to problem-solving with the ability to focus on details while maintaining the "big picture" view
• Proven experience of working on/with Composer,  PHP7, CodeIgniter, MySQL.
• Experience with creating and consuming APIs.
• Knowledge of wordpress, Python, Elasticsearch, Redis, RabbitMQ, Cloudflare would be a HUGE PLUS.
• Any other experience with languages like NODE will be appreciated (but must NOT be your primary skill)

The Job responsibilities would include:

• Create new features to existing web apps.
• Maintain & enhance current features based on requirements.

You must have the ability to work independently once you are made familiar with the code/project. We need someone who can make good logical decisions without compromising the quality of code. 

• Java, J2EE
• Microservices
• Spring Boot
• JPA, REST API, JSON, JWT, OAuth, Spring Security, Swagger
• Oracle / MySQL / Postgres DB
• Angular / React / React Native
• JIRA, Bitbucket

Must-Have -

• Excellent knowledge of Core Java and Spring
• Strong experience in REST API and web services
• Experience in Oracle / Mysql / Postgres DB
• Should be efficient with Java J2EE and related technologies
• Should have very good communication skills and analytical skills.
• Should have good knowledge in Software Development Life Cycle and Agile methodologies.
• Good knowledge of current / emerging technologies and trends
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills. High levels of initiative and creativity
• Good communication skills with all stakeholders, good team player with the ability to mentor juniors

Good to Have:

• Knowledge in Banking Domain
• Full-stack developers with knowledge and understanding of Javascript and associated technologies like React, Angular, HTML5, CSS will have an advantage.