Solution Architect - Lightning job by Cutshort ⚡

Friends,
We are looking for engineers who love to work on frontend to join our team.
At codebrahma we believe that the power is shifting to the frontend, because of the introduction of various BaaS providers like Hasura, AWS. We are also seeing that many companies are embracing the frontend backend divide and are now looking to get the frontend built by specialists like Codebrahma.

If you are someone who has invested time into writing reusable frontend components, who has written custom hooks or compound components, you feel at home working with us.

Required Knowledge:

1. How react works , react as a UI runtime https://overreacted.io/react-as-a-ui-runtime/">https://overreacted.io/react-as-a-ui-runtime/
2. Seperation of concerns between pure and impure react components (with state)
3. How hooks work in react
4. How to write custom hooks
5. How to write modular reusable components

• How Webpack works
• Performance tuning frontend and react
• Advanced React Design Patterns
• Graphql knowledge

Job Summary:

We are looking for a creative and driven Marketing Associate to join our dynamic team. The ideal candidate will support the development and execution of marketing campaigns, assist with content creation, conduct market research, and help maintain our brand’s presence across various platforms.

Key Responsibilities:

Assist in the development and implementation of marketing strategies and campaigns.

Coordinate with internal teams and external vendors to ensure timely execution of marketing initiatives.

Manage and update the company’s website and social media platforms.

Create engaging content for email marketing, blogs, social media, and promotional materials.

Conduct market research and competitor analysis to support marketing strategies.

Analyze campaign performance and prepare reports using tools like Google Analytics, Excel, or CRM systems.

Support event planning and execution (virtual and in-person).

Maintain marketing calendars and ensure project deadlines are met.

Qualifications:

Bachelor’s degree in Marketing, Business, Communications, or related field.

0–2 years of relevant marketing experience or internship.

Familiarity with digital marketing tools (Google Ads, Meta Ads, email marketing platforms, etc.).

Strong communication and organizational skills.

Creative thinker with attention to detail.

Ability to multitask and work in a fast-paced environment.

Basic knowledge of design tools (Canva, Adobe Creative Suite) is a plus.

What We Offer:

Competitive salary and performance-based incentives.

Exposure to diverse marketing projects and learning opportunities.

Friendly and collaborative work environment.

Career growth and professional development support

Industry:

Advertising /Marketing Agency (Mandatory)

Job Types: Full-time, Permanent

Benefits:

Cell phone reimbursement

Health insurance

Paid sick time

Paid time off

Provident Fund

Schedule:

Day shift

Work Location: In person

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Health insurance

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Master's (Required)

Researching and identifying potential school clients (owners, principals, IT heads, directors)

• Using tools like LinkedIn, ZoomInfo, SignalHire, or personal networks for outreach

• Assisting in virtual product demos and presentations

• Supporting proposal creation, follow-up, and negotiations

• Providing feedback from client interactions to improve our approach

• Occasionally visiting schools (if feasible) to help build relationships

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

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