Sales Agent/ Lead Generation Specialist

Role & Responsibilities

We’re hiring a Benefits Verification Specialist with 5–8 years of experience in US health insurance eligibility and benefits verification. You’ll be part of our operations team, helping verify insurance benefits for patients receiving speciality care in the U.S.

This is a full-time, in-office role based in Bangalore, with partial overlap with US hours.

Key Responsibilities:

• Perform insurance verification and eligibility checks for commercial and government payers (e.g., Medicare, Medicare Advantage, Medicaid, Managed Medicaid, VA, DoD).
• Validate coverage details including deductibles, co-pay/coinsurance, network status, referrals, prior authorization requirements, and J-code/CPT-code specific benefits.
• Contact payer representatives via phone or payer portals as needed.
• Push back on payer based on previous experience.
• Accurately document findings in internal systems.
• Collaborate with internal teams to resolve missing or mismatched data.
• Collaborate with technology teams to improve data/systems.
• Ensure timely completion of verifications with high accuracy and within defined SLAs.

Ideal Candidate

• Strong Benefit/ Insurance Verifcation Specialists profile
• Mandatory (Experience 1) – Must have 4+ years of experience in US healthcare insurance eligibility and benefits verification
• Mandatory (Experience 2) – Must have 2+ years of experience of handling team
• Mandatory (Experience 3) – Must have Strong understanding (Subject matter expert) of insurance types — Commercial, Medicare, Medicare Advantage, Medicaid, Managed Medicaid, HMO/PPO, VA, DoD, etc.
• Mandatory (Experience 4) – Experience in verifying deductibles, co-pay/coinsurance, prior authorization requirements, network status, and J-code/CPT/HCPCS-specific benefits.
• Mandatory (Experience 5) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)
• Mandatory (Experience 6) – Must have worked on payer portals such as Availity, NaviNet, Aetna, UHC, or equivalent.
• Manadatory (Skills) - Good communication skills
• Preferred (Experience) – Prior experience in specialty pharmacy, oncology, infusion therapy, or behavioral health benefit verification.

Perks, Benefits and Work Culture

• Be part of a team solving critical problems in healthcare automation
• High-ownership role in a startup culture with mentorship and fast learning
• Work closely with product and engineering teams building cutting-edge AI agents
• Contribute to improving access to care for patients across the U.S.

Strong Lead Data Science, / AI Engineer / Machine Learning Engineer profiles.

2

Mandatory (Experience 1) - Must have 10+ years of experience in Data Science, AI/ML or AI Engineering with hands-on experience building production-grade ML systems.

3

Mandatory (Experience 2) - Must have hands-on experience building AI/ML solutions for Credit Risk, Fraud Risk Management (FRM), Collections & Recovery, with proven delivery of business-impacting AI/ML solutions.

4

Mandatory (Experience 3) - Candidate's Current designation must be Lead or above.

5

Mandatory (Experience 4) - Must have strong experience designing and deploying large-scale distributed Machine Learning systems, including model training, fine-tuning, inference, scalable serving, and production deployment.

6

Mandatory (Experience 5) - Strong programming experience in Python, along with exposure to Spark, Kafka, Kubernetes, APIs/Microservices, CI/CD, Feature Store, Model Registry, and Distributed Computing.

7

Mandatory (Experience 6) - Experience designing and deploying Credit Risk Models, Fraud Detection Models, Graph ML, Early Warning Systems, Portfolio Monitoring, Collections Optimization, Propensity Models, and Recovery Forecasting.

8

Mandatory (Experience 7) - Proven experience leading AI/ML teams, owning end-to-end delivery, mentoring engineers, driving cross-functional execution, and managing production AI platforms.

9

Mandatory (Experience 8) – Must have experience working under BFSI governance, including PII handling, auditability, model governance, compliance, secure-by-design architecture, approval workflows, and model risk management practices.

10

Mandatory ( Education ) - B.TECH / M.TECH from Tier 1 Colleges (IIT's, NIT's, BITS) are Considered

11

Mandatory (Age) - Candidate's Age should be below 37 years.

Job Details

- Job Title: Director of Product Design

- Industry: SAAS

- Function – Designer

- Experience Required: 7-10 years

- Working Days: 6 days

- Employment Type: Full Time

- Job Location: Bangalore

- CTC Range: Best in Industry

Preferred Skills: Figma, WebGL, UX methodology, Product design, 3D tools

Criteria

Should have at least 7+ years of product design experience, including 2+ years in a design leadership or management role

Deep expertise in UX methodology: end-to-end design process from discovery through delivery and iteration

Mastery of Figma and modern design tooling

Experience designing complex, data-rich, or technical products - SaaS platforms, developer tools, or productivity applications

Candidates should be from SAAS/Software/IT Services based startups or scaleup companies only

Job Description

Role Overview:

Company is redefining how the world creates, experiences, and interacts with 3D and spatial content. We're looking for a visionary Director of Product Design to lead the design function at one of India's most ambitious spatial computing companies. This is not a role for someone who manages design from a distance — you will shape the design culture, drive the product experience across our AI-powered 3D platform, and get into the craft alongside your team.

You will own design strategy from first principles, working across the full spectrum of our product: from the initial blank canvas of a 3D scene editor to AI-assisted creation workflows, from enterprise dashboards to consumer-facing AR previews. You care deeply about how things feel, not just how they look — and you know that the best design decisions are rooted in user empathy, rigorous research, and iterative validation.

What you will own:

Design Vision & Strategy

● Define and own the product design vision across all of company’s surfaces — editor, platform, APIs, and consumer touchpoints

● Translate complex product and business goals into coherent, elegant design strategies that scale

● Drive a consistent, high-quality design language and evolve company’s design system as the product grows

● Lead long-term UX strategy for AI-native interaction paradigms — designing for uncertainty, latency, and generative outputs

● Establish and champion a design culture of rigour, craft, and user advocacy across the company

Team Leadership & People Management

● Hire, mentor, and grow a team of UX designers, UI designers, and user researchers

● Create clear growth paths and foster a feedback-rich culture that makes designers better every quarter

● Conduct regular design reviews, provide high-quality critique, and set the bar for what great looks like

● Partner with design leads to delegate ownership without losing coherence across the team's output

● Champion psychological safety and inclusion in design decision-making

Hands-On Design & Craft

● Lead design for flagship features and complex UX challenges — actively contributing wireframes, prototypes, and spec-ready flows

● Own the design of core 3D and AI-powered workflows: AI scene generation, asset manipulation, real-time previewing, and spatial editing

● Produce and review high-fidelity prototypes to validate interaction patterns before engineering investment

● Maintain and evolve company’s component library and design system in Figma, ensuring adoption across teams

● Design for accessibility (WCAG 2.1 AA) as a baseline standard, not an afterthought

User Research & Insight

● Define and drive a mixed-methods user research practice: usability testing, contextual inquiry, surveys, and analytics-led discovery

● Synthesize qualitative and quantitative signals into clear, actionable design insights

● Partner with PMs to establish success metrics for design: task completion, error rates, time-on-task, CSAT, and NPS

● Embed continuous feedback loops from production usage into the design iteration cycle

● Conduct competitive UX audits across 3D creation tools, AI productivity apps, and enterprise SaaS platforms

Cross-Functional Collaboration & Leadership

● Partner deeply with Product Management to co-own the product roadmap — design should shape prioritisation, not just execute it

● Collaborate with Engineering to ensure design feasibility, maintain quality during implementation, and influence frontend architecture decisions

● Communicate design decisions and tradeoffs clearly to executive stakeholders — with rationale grounded in user data

● Represent design strategy in investor, partner, and enterprise customer conversations

● Drive launch readiness from a design perspective: documentation, handoff quality, and post-launch design QA

Tools and Technical Stack:

Design & Prototyping

● Figma (primary) — components, auto-layout, variants, Dev Mode, and collaborative design workflows

● Framer, ProtoPie, or Principle for advanced interaction prototyping

● Adobe Creative Suite (Illustrator, Photoshop) for visual asset creation

● Spline or equivalent for 3D design exploration and web-ready 3D UI elements

Research & Testing

● UserTesting, Maze, Hotjar, or FullStory for usability testing and session analytics

● Dovetail or Notion for research synthesis and insight management

● Mixpanel, Amplitude, or PostHog for behavioural analytics and funnel analysis

Design Systems & Handoff

● Figma Tokens or Style Dictionary for design token management

● Storybook for design-engineering alignment on component behaviour

● Zeroheight or Notion for design system documentation

Collaboration

● Linear for project and sprint tracking

● Slack, Loom, and Notion for async communication and documentation

● GitHub (read-level comfort) — able to review implementation and file design-related issues

What we are looking for:

Must-Haves

● 7+ years of product design experience, including 2+ years in a design leadership or management role

● A portfolio that demonstrates both exceptional craft and strategic design thinking — at system level and interaction level

● Proven experience building and scaling design teams — hiring, mentoring, and growing designers at different career stages

● Deep expertise in UX methodology: end-to-end design process from discovery through delivery and iteration

● Mastery of Figma and modern design tooling — you are faster and more thorough with tools than most

● Strong written and verbal communication — you can defend design decisions with clarity and receive critique constructively

● Experience designing complex, data-rich, or technical products — SaaS platforms, developer tools, or productivity applications

● Track record of partnering with PMs and engineers at a senior level, influencing roadmap and technical decisions through design

● Comfort with ambiguity — you know how to make principled design decisions in fast-moving environments with incomplete information

Highly Desirable

● Experience designing 3D tools, WebGL interfaces, spatial computing products, or AR/VR applications

● Familiarity with AI-native product design — crafting UX for generative outputs, uncertainty states, and model latency

● Exposure to real-time or collaborative product experiences (e.g., Figma-like multiplayer, live preview environments)

● Background in e-commerce, retail tech, or product visualisation at scale

● Experience contributing to or building open-source design systems

● Prior startup experience: comfort with zero-to-one design at speed alongside structured scaling

● Basic front-end literacy (HTML/CSS/JS) — enough to understand implementation constraints and engage meaningfully with engineers

● Published writing, talks, or portfolio case studies that demonstrate thought leadership in UX or product design

Design Challenges you will Tackle:

● Designing intuitive UX for 3D scene editing — making spatial manipulation accessible to non-technical users without sacrificing power

● Building AI-native interaction patterns for generative 3D: prompt inputs, output previews, iteration loops, and error recovery

● Scaling a design system that works across a 3D web editor, a mobile AR viewer, an enterprise dashboard, and developer-facing APIs

● Designing for trust in AI-assisted workflows — where the model may produce surprising or imperfect outputs

● Balancing visual fidelity and real-time performance constraints in WebGL and spatial environments

● Creating design processes that support a fast-moving engineering team without becoming a bottleneck

● Establishing UX standards for a category that is still being defined — there are no obvious playbooks for AI-powered 3D creation

Why Join Company

● Own the entire design function — from team building to design culture to product craft — not just a slice of it

● Work at the frontier of 3D + AI, one of the most technically exciting intersections in consumer and enterprise software today

● Your design decisions are experienced by millions of customers and some of India's largest enterprise brands

● Collaborate directly with a senior team with deep domain expertise in 3D, AI, and spatial computing

● Access to frontier tools, real user data at scale, and the freedom to evolve how design works at company

● Direct collaboration with investors from NVIDIA, Microsoft, and Google

● A craft-forward culture where great design is celebrated and given the space and resources to be exceptional

Job Synapsis

Are you a passionate person who is willing to thrive in the field of Human Resources in a Product based company? Are you an avid learner who just wants to excel in the role as an HR? We believe you are the right choice of talent we are looking for.

To us, smooth operational activities is key theme for thriving business. It implies that HR Operations duties will involve managing employee activities such as employee relations, Training & development, employee engagement, grievance’s, Performance Appraisals etc.

 Responsibilities

• Monitor internal HR systems and databases
• Act as a consultant to managers and staff regarding policies and procedures
• Address employees’ queries on issues related to compensation and all other relevant topics
• Prepare employees for assignments by establishing and conducting orientation and training programs
• To conduct timely various employee engagement activities
• Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors
• Asses and maintain employee benefits programs and inform employees of the same
• Complete HR operational requirements by scheduling and assigning employees; following up on work results & nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance & timely feedback
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management.
• Manage employee benefits, including broker/ vendor relationships, enrolment, claims resolution, and general employee inquiries
• Manage the employee onboarding and offboarding processes to enhance new and departing employee experience
• Recommend new approaches, policies and procedures
• Act as the primary HR point of contact for all ISO & Internal audits and work with internal teams and manage HR compliance documentation, process and audits
• Other duties as assigned.

What we are looking for…

• Fresher to 1 years of related HR operation’s experience required, with prior experience with product based or startup will be plus.
• People oriented and results driven.
• Strong communication skills.
• Knowledge of any HRMS.
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labour law and HR best practice.
• Degree in Human Resources or related field

As a Graphic Designer, you will be responsible for creating well designed videos (courses) and images to be posted on company’s Ayurveda education business. which will also entail creating various engaging posts for social media channels like Instagram, FB, Pinterest etc.

• Editing full-length courses, ads, compile animation, content, music etc.
• Responsible for the complete packaging of videos (ads, infomercials, demos etc.)
• Catering to the international market (primarily English speaking) with a good understanding of the language
• Working long and hard within a highly disciplined eco-system
• Building a distinctive brand that stands-out amidst a crowd of beauty and wellness products across the globe

Desired Candidate Profile