Sales Agent/ Lead Generation Specialist

 Key Responsibilities

• Assist in the installation, configuration, and maintenance of network hardware and software.
• Support and troubleshoot LAN/WAN networks, routers, switches, and firewalls.
• Monitor network performance and ensure system availability and reliability.
• Collaborate with senior engineers to implement network solutions and upgrades.
• Maintain documentation of network configurations, diagrams, and procedures.
• Provide first-level support for network-related incidents and service requests.
• Assist in performing network security assessments and implementing best practices.
• Participate in network capacity planning and performance tuning.
• Support network-related aspects of IT projects and deployments.

       Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Certification: Valid CCNA (Cisco Certified Network Associate) is mandatory.
• Experience: 2-4 years of experience in network administration or support roles.
• Strong understanding of networking fundamentals including TCP/IP, DNS, DHCP, routing and switching.
• Familiarity with Cisco IOS and command-line interface (CLI).
• Basic understanding of network security concepts and firewalls.
• Excellent troubleshooting and analytical skills.

We are looking for a skilled React Native Developer to join our mobile development team. You will be responsible for building performant, maintainable, and responsive mobile applications for iOS and Android platforms using React Native.

Key Responsibilities:

• Develop cross-platform mobile applications using React Native and JavaScript
• Translate designs from Figma or other specs into responsive UI using Flexbox, StyleSheet, and semantic components like View, Text, and Image
• Work with APIs using fetch, async/await, and implement robust error handling
• Use React Hooks (useState, useEffect, useRef, etc.) and manage component state and lifecycles effectively
• Optimize performance using FlatList, SectionList, useMemo, useCallback, and memo
• Handle accessibility, dark mode, safe areas, notches, and orientation changes
• Implement animations using Animated API and LayoutAnimation
• Use tools like React DevTools, Flipper, and Chrome DevTools for debugging and performance profiling
• Integrate third-party libraries, native modules, or write custom native bridges as needed
• Handle OTA updates, app size optimizations, and splash screens for both platforms
• Set up automated testing using tools like Detox or Appium
• Integrate and manage analytics (Firebase, Mixpanel), Crashlytics, and logging
• Write clean, modular, and reusable code following patterns like atomic design or MVVM

We’re hiring a Full Stack Developer with strong hands-on experience in Java, Spring Boot, and Angular to join our growing tech team.

🔧 What You'll Do

• Design and develop scalable full stack web applications
• Write clean, maintainable code using Java (Spring Boot) and Angular
• Collaborate with cross-functional teams to deliver high-quality features
• Optimize applications for performance and security
• Participate in code reviews and technical discussions

✅ What We’re Looking For

• 5+ years of professional experience in full stack development
• Strong expertise in Java, Spring Boot, and Angular
• Solid understanding of REST APIs, Microservices, and frontend integration
• Knowledge of databases and version control (Git)
• Excellent problem-solving and communication skills
• Immediate joiners are highly preferred

Job Description:

• Managing the software Product life cycle from strategic planning to tactical activities.
• Translate software product strategy into detailed requirements and prototypes
• Participate in daily scrum meetings, planning, reviews, and retrospectives
• Write requirements typically as user stories and Mockups
• Ensure products and releases are launched correctly and on schedule
• Assess and address technical risks and define success criteria for testing and product acceptance
• Creation and maintenance of proper product documentation to gain a deep understanding of customer experience, identify and fill product gaps
• Analyzing potential partner relationships for the product.
• Collaborate with the tech team to create strategies by which technology will be developed or adapted to meet market needs
• Act as liaison between Sales, Client Services, Marketing Support, and Technology teams to support customer demand as part of new product development.

Skills and Experience:

• 4+ years of experience as a Software Product Manager managing all aspects of a successful product throughout its lifecycle
• Good knowledge of SDLC and Ability to drive the creation and modification of key documents across Zessta
• Moderately technical with the ability to communicate effectively with engineers to understand product issues and drive the team toward resolution.
• Subject matter expert on Competitive analysis and technical challenges
• Strong knowledge of web development platforms, databases, and infrastructure.
• Proven problem-solving capabilities with the ability to think outside of the box strongly desired.
• Working knowledge of Agile Scrum methodology.
• Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary.
• Understand best practices and stay informed about the competition.
• Have experience working on hierarchies (Customer, Product, Developers, UI/UX). Work on data unification and standardization.
• Project management skills to understand project plans

Come and join us to be part of a company that focuses on new technologies, follows international industry standards, and builds large enterprise-level software.

Roles and Responsibilities:

● Cultivate and maintain strong business relationships with multiple travel agents, driving their growth.

● Focus on increasing revenue by implementing cross-selling, upselling strategies, and ensuring operational excellence.

● Develop meaningful connections with both existing and new customers, regularly assessing their satisfaction and ensuring smooth engagement with products.

● Provide prompt and accurate solutions, swiftly addressing user needs and enhancing their overall experience.

● Collaborate with various teams, generate transparent reports, and identify novel avenues for ongoing enhancement and innovation.

● Recognize product issues and communicate them to the product team.

● Contribute to the establishment of efficient and scalable processes that reflect the commitment to delivering optimal service to agents.

● Work together with sales, product, engineering, and marketing departments.

● Attain a comprehensive understanding of our products, offering demonstrations and resolving product inquiries.

● Analyze and maintain agents' performance data.

● Stay informed about industry trends and strategic growth opportunities.

Experience and Skills Required:

● A minimum of 2 years of sales experience in the travel industry.

● Demonstrated track record in managing key clients, creating value, and handling operational responsibilities.

● Outstanding communication and interpersonal aptitude.

● Proficiency in building relationships and possessing high emotional intelligence.

● Preferable previous experience in acquiring or managing travel agents, visas, or insurance.

● Proficiency in using CRMs and Google Sheets.

● Ability to perform well under pressure with a proactive mindset.

What you need to have:

• Work with modern tools and technologies including Azure
• Work in a highly collaborative agile/scrum delivery environment.
• Ability to influence testing methodologies and tools.
• Opportunity for long-term advancement and career growth.
• Thrive in a company that values a culture of safety, sustainability, inclusiveness, and performance.

WHAT YOU WILL DO

• Proactively learn and understand the existing platform and proposed new feature requirements
• Designs create, and executes test plans, scenarios, scripts, or procedures that address areas such as database impacts, regression testing, negative testing, error or bug retests, or usability.
• Collaborate with the other members to create a world-class QA function
• Verify or validate model outcomes
• Python coding
• Identify, analyze, and document problems with requirements, program functionality, and /or data
• Validate Production releases
• Document software defects, using a bug tracking system (Azure Dev Ops), and report defects to software developers and stakeholders

Required Qualifications

• 8+ years’ experience working in an IT environment
• Experience putting together a roadmap plan for QA functions and features
• Experience performing feature testing on multiple applications and platforms
• Experience in writing, executing, testing SQL queries, and ETL processes
• Experience in API testing
• Experience in DevOps
• Experience in Insight validation

Preferred Qualifications:

• Exposure to the Microsoft BI stack including (Azure SQL, SQL Server, SQL queries, Azure Data Factory, SSIS, SSAS, Power BI, SSRS)
• Experience with Azure Dev Ops
• Experience with data warehouse and/or BI environments
• Experience with an Agile software methodology
• Experience designing, developing and maintaining automated test scripts
• Excellent communication skills, both written and verbal, with strong analytical and problem-solving skills
• Automation skills
• Good to have Python DS/ML library knowledge