Sales Agent/ Lead Generation Specialist

Job Title: Sales Coordinator

Location: Mehsan

Experience: 1-2 years

Qualification: Graduate in any discipline (MBA/PGDM in Sales or Marketing preferred)

Job Overview:

We are looking for a Sales Coordinator who will act as the central point of contact between the sales, production, dispatch, and accounts teams. The ideal candidate should have a complete understanding of all ongoing sales activities — including orders, dispatches, client follow-ups, and reporting — ensuring smooth coordination and timely execution of all sales operations.

Key Responsibilities:

1. Sales Coordination & Order Management

2. Coordinate end-to-end order processing — from order receipt to dispatch and delivery.

3. Maintain accurate records of all ongoing orders, customer requirements, and delivery timelines.

4. Follow up with internal departments (production, logistics, accounts) to ensure timely fulfillment.

5. Communication & Client Support

6. Serve as a communication bridge between customers and internal teams.

7. Provide customers with updates on order status, dispatch details, and pending requirements.

8. Handle queries, quotations, and basic customer support activities.

9. Dispatch & Documentation

10.Track daily dispatch schedules and ensure proper documentation (invoices, delivery challans, etc.).

11.Coordinate with logistics partners for smooth delivery of goods.

12.Sales Reporting & MIS

13.Prepare daily, weekly, and monthly sales reports for management review.

14.Track order status, pending dispatches, and customer payment status.

15.Follow-up & Coordination

16.Coordinate with the sales team for targets, client requirements, and project status.

17.Ensure all sales operations are carried out in compliance with company policies and timelines.

Key Skills & Competencies:

1. Strong coordination and multitasking abilities.

2. Excellent communication and follow-up skills.

3. Knowledge of order processing, dispatch, and documentation flow.

4. Proficiency in MS Office (Excel, Word, PowerPoint) and basic ERP/CRM tools.

5. Detail-oriented with strong organizational skills.

6. Ability to maintain complete visibility over all ongoing sales operations.

Preferred Qualifications:

1. Graduate in Commerce, Business Administration, or related field.

2. 1-3 years of experience in sales coordination, order management, or back-office sales operations.

Job Types: Full-time, Part-time

Gushwork.ai is one of the fastest-growing AI startups globally, combining cutting-edge AI with human expertise to help businesses scale marketing operations efficiently. In just one year, we’ve partnered with 200+ businesses, driving success through AI-assisted SEO and marketing automation.

We’ve raised $10M+ from top global investors, including Lightspeed, SIG, B Capital, and Beenext, and are building the world’s largest AI+human marketing engine. Our mission is to enable businesses to do more with less through AI-driven growth solutions.

What You’ll Do

• Prospect and Qualify Leads: Identify and reach out to potential SMB clients using various channels (cold calls, emails, and social media).
• Build Pipeline: Generate high-quality leads to fill the sales pipeline and hand off qualified opportunities to the sales team.
• Personalize Pitches: Tailor messaging to each client’s needs, ensuring a high level of relevance and engagement.
• Collaborate with Sales Teams: Work closely with the Account Executives to refine strategies and achieve revenue targets.
• Track and Report: Maintain accurate records in the CRM, providing detailed insights into lead quality, pipeline health, and progress toward goals.

What We’re Looking For

• US Calling Experience: 2–4 years of experience in outbound sales or cold calling, specifically targeting US-based clients.
• B2B SaaS Background: Proven experience in selling SaaS products or services to SMB clients.
• Exceptional Communication Skills: Strong verbal and written communication with the ability to articulate ideas and build rapport quickly.
• SMB Experience: Experience in working with SMB clients is highly preferred.
• Adaptability: Comfortable working in a fast-paced startup environment with shifting priorities.
• Tech-Savvy: Familiarity with CRMs, LinkedIn Sales Navigator, and other sales tools.
• Day shift with overlapping night shift hours.

Why Join Us?

• Be part of a rapidly growing startup with an entrepreneurial culture.
• Opportunity to work directly with the US market and gain international exposure.
• Competitive salary and performance-based incentives.
• A dynamic team environment that values collaboration, innovation, and growth.

We are seeking candidates who can join immediately or within 15-20 days.

### Responsibilities:

* Collaborative Development:

 - Work closely with Product, UX/UI, and Backend teams to design, build and extend consumer facing products, platforms, and features.

* Reusable Components:

 - Develop reusable iOS software components for our platform, ensuring modularity and maintainability.

* Continuous Integration and Delivery:

 - Collaborate with QA to implement CI/CD pipelines for automated and manual testing, ensuring app releases maintain high standards.

* Performance Monitoring:

 - Monitor the performance of live apps, continuously improving code quality and user experience.

* Innovation and Evaluation:

 - Stay updated with new mobile methodologies and technologies, evaluating their potential integration into our development process.

### Requirements:

* Proven Experience:

 - Demonstrated experience in developing mobile applications, specifically on the iOS platform using Swift.

* Modern Development Practices:

 - Up-to-date knowledge of modern iOS programming paradigms and experience with native app development.

* API and SDK Expertise:

 - Experience in API design, SDK architecture, and the mobile software lifecycle development practices.

* UX/UI Design:

 - Strong exposure to UX/UI design with experience in creating intuitive apps with pixel-perfect interfaces.

* Computer Science Fundamentals:

 - Solid understanding of algorithms and data structures.

* Methodologies:

 - Familiarity with SDLC and Agile methodologies.

* Startup Experience:

 - Prior experience working in a startup environment is a plus.

What are we looking for:

1. We are looking for someone that has an eye for design, solid experience in ReactJS, are value-driven and product-oriented. You will own all phases of user interface development.
2. From architecture and design to implementation and customer engagement. This role isn’t just about coding; it's about owning features end-to-end, translating them from concepts to user-centric products
3. Each engineer owns the feature they are building and is responsible for turning it into reality, and we will need your front-end expertise to find solutions to problems and challenges and deliver on roadmap objectives.
4. 4+ years of experience in web frontend technology, including React, TypeScript, and CSS-in-JS.
5. Significant experience with JavaScript frameworks and client-side state management, particularly React.js and Redux.
6. Knowledge of 2D visualization libraries like D3 and 3D visualization tools such as Three.js and WebGL is a plus.
7. Expertise in developing solutions for complex problems and integrations, with a strong product sense to balance technical and product requirements.
8. Skilled in working collaboratively with cross-functional teams, including design, product, tech, learning experience & marketing.
9. Independent and capable of producing 'production ready' code with minimal guidance.
10. Proficient in performance optimization and CDN caching strategies.
11. Nice to have: Full stack experience working in backend.

About the company:

Our client is a start-up organization founded in 2014 by experienced professionals and is now in its 22nd year of serving global customers after merging with 4Cplus. They specialise in Management Consulting, Technology Services, and Business Transformation Outsourcing, committed to providing their customers with exceptional experiences.

About the role:

Responsibilities:

• Extensive experience in configuring and customising SAP HR and HCM modules, including Personnel Administration, Organizational Management, Time Management, and Payroll.
• Demonstrated ability to analyse and optimize HR processes, leveraging SAP HR, and HCM.
• In-depth knowledge of data migration and integration between SAP HR, HCM, and Third Party Systems, ensuring seamless data flow and accurate reporting.
• Experience in managing and resolving complex HR system issues, leveraging SAP HR, HCM
• Requirement analysis and interaction with customers to resolve the queries/questions to their best satisfaction.
• Carrying out customization changes as and when required.
• Continuously upgrade the system with the latest “Support Pack” releases from SAP and update the notes released by SAP.
• Interacting with technical/ cross-functional consultants for successful resolution of an issue.
• Risk assessment of the changes.
• Defining Functional Specifications for new developments and maintaining the documents related to the change in the system.
• Drafting and executing the test cases and testing the new developments/ configurations across development and quality environments in the R/3 system.
• Conducting End User training concerning SAP HR as & when required
• Amendment AD Hoc Fields for reporting purposes.
• Worked on ESS/MSS module which includes, configuring Country specific ESS/MSS Portal, Resolving Issues arising in User portal, Worked on Fiori Launchpad testing, Customization of ESS/MSS link with help of Web Dynpro Component and Logic building to help ABAP Team on development.
• Configuration of LSMW as per the requirement including Time Management, OM/PA Modules.
• Configuring complex Work Schedule Rule Request
• Worked on 3 end to end SAP implementation
• Worked on support and rollout experience in the HCM PA / OM module
• Having a Good understanding of the SAP HCM business process
• Customizing SAP application as per client requirement.
• Experience in writing complex Time & Payroll PCR’s
• Issues related to Indian Payroll and time management.
• Written PCR on various scenarios in Time Management & Indian Payroll
• Helping to maximise the use of SAP within the business.
• Defining potential improvements to processes and systems that can lead to enhancements.
• Defining security profiles.
• Assisting in the project management of IT HR application projects.
• Implementing Payroll solutions.
• UAT and Regression testing- completion and script writing.
• Advising colleagues on SAP HR/PY matters.
• Providing business consultancy within the HR business Process sector.
• Liaising with third-party SAP technicians, and stakeholders (both internally and externally).
• Responsible for the investigation and resolution of problems on a day-to-day basis.

Experience & Skill:

• Years of Experience: 5 – 8 in SAP HCM
• Bachelor's degree in Computer Science, Information Technology, or a related field
• Should have experience of client-facing roles
• Should have excellent communication skills

• Working knowledge of NodeJS, and JAVASCRIPT, is a must.
• Working knowledge of AWS cloud concepts is a must.
• Must be familiar with AWS serverless architecture.
• Must be familiar with data structure & algorithm concepts.
• Design, develop, and implement beautiful UI components to support business requirements.
• Follows approved life cycle methodologies, creates design documents, and performs program coding and testing.
• Resolves technical issues through debugging, research, and investigation.
• Own & Develop the REST APIs.
• Stay updated with new technologies and of changes in technologies that affect front-end web development.

Roles & Responsibilities :

• Champion engineering and operational excellence.
• Establish a solid infrastructure framework and excellent development and deployment processes.
• Provide technical guidance to both your team members and your peers from the development team.
• Work with the development teams closely to gather system requirements, new service proposals and large system improvements and come up with the infrastructure architecture leading to stable, well-monitored fly, performant and secure systems.
• Be part of and help create a positive work environment based on accountability.
• Communicate across functions and drive engineering initiatives.
• Initiate cross team collaboration with product development teams to develop high quality, polished products, and services.

Required Skills :

• 5+ years of professional experience developing and launching software products on Cloud.
• Basic understanding Java/Go Programming
• Good Understanding of Container Technologies/Orchestration platforms (e. g Docker, Kubernetes)
• Deep understanding of AWS or Any Cloud.
• Good understanding of data stores like Postgres, Redis, Kafka, and Elasticsearch.
• Good Understanding of Operating systems
• Strong technical background with track record of individual technical accomplishments
• Ability to handle multiple competing priorities in a fast-paced environment
• Ability to establish credibility with smart engineers quickly.
• Most importantly, ability to learn and urge to learn new things.
• B.Tech/M.Tech in Computer Science or a related technical field.