Sales Agent/ Lead Generation Specialist

Role of full stack engineer consultant 

- receive the knowledge transfer 

- maintenance of technology 

- integrate the technology in client's platform

As a part of customer success team your goal is to provide an exceptional customer onboarding experience, providing them step-by-step tutorials, unlimited guidance and support. It involves taking customers from that very first initial contact to make sure he becomes a champion user driving product adoption and ultimately retention.

1. Take handover from sales by understanding customers' persona, their pain points and expectation. 
2. Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process by defining milestone, training schedule, onboarding goals and communicate it to customers. 
3. Guide users on product features and train them to use it effectively.
4. Make sure the customer achieves an early value and feels WOW so he actually starts reaping the potential of the product.
5. Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.
6. Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)
7. Rigorously measure onboarding time and improve it continuously.
8. Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.
9. Handover to Success and Support team after successful onboarding completion.
10. Maintain regular communications with clients about new feature developments and enhancements to product. 
11. Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Ready to work in US Shift in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

BrightEdge is looking for a Full Stack Engineer to join our fast-growing team in Cleveland, OH. In this position, you will develop key backend and frontend components used by some of the largest companies in the world. You’ll innovate alongside the best minds in the industry, as well as be one of the first engineers launching our Cleveland engineering team.

Core Responsibilities

• Build scalable cloud-based web applications (Python, Java, Django, JavaScript, React.js)
• Own feature design, build, and implementation from end to end
• Create innovative solutions to complex data-driven problems
• Participate in code and design reviews
• Collaborate with our HQ team on exciting new releases

What it Takes to Be Successful

• A BA/BS degree is required
• 5 years developing experience (Python, Django, Scala, Impala, Javascript)
• A working understanding SaaS and Cloud Computing concepts
• Familiarity with Big Data, Machine Learning, and Artificial Intelligence concepts
• Eagerness to learn (platform training will be provided)
• Passion for the code you write and pride in making it maintainable and scalable

Position Summary

The Management, Orchestration, Visualization and Analytics team is looking for a technically strong UI/UX Engineer who will help develop and enhance the UI features of Manova products and services. Having a background in Cloud services or Network Management is highly valuable.

Responsibilities

• Design user interfaces by creating wireframes and mockups

• Adopt and advocate practices of modern responsive UI designs

• Develop flows using Javascript

• Develop/ enhance UI screens using HTML5, CSS3, React, Angular (or possibly other comparable Javascript technologies)

• Own both development and test automation for the assigned features

• Develop test automation for UI code using Cypress, Jest, React Testing Libraries or other technologies

• Performance tuning of web application with solid knowledge of isolating and debugging a performance problem

• Implement functional flows on a Micro-frontend architecture

• Ensure smooth pipeline runs based on Docker, Kubernetes

• Keep abreast of new front-end technologies and development practices

• Efficiently communicate/collaborate internally at F5

• Participate in defining new software architectures, products and solutions

• Serve as source of technical expertise to a project team and is a mentor for junior staff members

• Proactively identifying and resolving key technical issues

Qualifications

• 10+ years of significant software development and engineering experience.

• Experience of renovating a legacy application to one based on modern UI principles

• Solid hands-on experience in UI and Javascript technologies such as React/Redux, Angular, Knockout, Backbone, JQuery etc

• Solid experience with HTML5, CSS3, LESS, SASS

• Experience with UI Automation and practices to increase efficiency and accuracy of UI development

• Good familiarity with REST services and data formats such as JSON, XML

• BA/BS in computer science or other engineering disciplines

• Expertise with Continuous Integration and Agile development methodology

• Good communication, presentation skills and ability to work well in a development team

• Strong SW engineering and design skills with an eye for details.

• Passion for learning new technologies, and a track record of doing so.

• Must have experience in handling bidding portals.
• Should have knowledge of email marketing and follow-up with the clients response.
• Excellent Communication skills.
• Should be able to work independently.
• Must have strong drive to results and passion for growing businesses.
• Knowledge of web and mobile applications development practices.
• Deep understanding of marketing principles.
• Excellent oral and written communication skills including presentation skills.
• Must be self-motivated and a good team player.
• Must have strong decision-making, and problem solving skills.
• Ability to provide quality leadership to Sales team.
• Shaping marketing strategy of new products.
• Marketing the Company's software products via emails, blogs, newsletters and social media.
• Develop new opportunities to increase company visibility.
• Analyse work statistics to determine project requirements, and generate business opportunities by getting new development projects for the company in the areas of web and mobile applications.
• Screen potential business deals by analyzing requirements and financials.
• Generating leads for new development projects and convert them.
• Cold calling experience will be added advantage.

JD – Attached Sample Profile for Reference

1) WebFOCUS BI Reporting
2) WebFOCUS Adminstration
3) Sybase or Oracle or SQL Server or Snowflake
4) DWH Skills

Nice to have
1) Experience in SAP BO / Crystal report /SSRS/ Power BI
2) Experience in Informix
3) Experience in ETL

Responsibilities

• Technical knowledge regarding best practices of BI development / integration.
• Candidate must understand business processes, be a detailed-oriented person and quickly grasp new concepts.
• Additionally the candidate will have strong presentation, interpersonal, software development and work management skills.
• Strong Advanced SQL programming skills are required
• Proficient in MS Word, Excel, Access, and PowerPoint
• Experience working with one or more BI Reporting tools as Analyst/Developer.
• Knowledge of data mining techniques and procedures and knowing when their use is appropriate
• Ability to present complex information in an understandable and compelling manner.
• Experience converting reports from one reporting tool to another