Software QA Engineer I

Front Desk

Roles & Responsibilities: 

1. Greeting & Managing Visitors
2. Answering Calls & enquiries
3. Handling Parcels and Packages
4. Scheduling and Appointments
5. Visitor Check-In
6. Providing Company Information
7. Maintaining a Clean Reception Area & Office 
8. Office Supplies Management
9. Security and Access Control
10. Keeping Records
11. Handling Special Requests
12. Monitoring CCTV Cameras
13. Handling Lost and Found Items
14. Escalating Admin or office related concerns Concerns
15. Data Entry tasks 
16. Managing HR Operational Tasks (e.g., attendance, missed punch, etc)
17. Assisting with Onboarding New Employees
18. Coordinating Events & Programs
19. Assisting with Employee Benefits Administration
20. Managing Office Space and Facilities
21. Overseeing Vendors
22. Handling Emergencies

EA to CEO 

• Handling CEO’s Calendar & Meetings 
• Travel Coordination - Ticket booking, itinerary etc. 
• Scheduling/Rescheduling Meetings
• 3rd Party/ Vendor Meetings & calls management
• Meeting Preparation, Note Taking, etc 
• Expense Management
• Facilities Management of the CEO’s office & Meeting rooms
• Making Reservations 
• Timely office activity updates 

Gather, analyze, and document business requirements from stakeholders, ensuring clarity and completeness.

Translate business needs into detailed technical requirements for the development team.

Collaborate with cross-functional teams, including product managers, developers, and designers, to ensure successful project execution.

Monitor and evaluate project progress, ensuring alignment with business objectives and timelines.

Conduct in-depth data analysis to identify trends, derive actionable insights, and provide strategic recommendations.

Prepare comprehensive reports, presentations, and documentation for management and stakeholders.

Identify potential risks and propose mitigation strategies to ensure project success.

We are seeking a skilled Full-stack developer. As a Full-stack developer, you will collaborate with an international cross-functional teams to design, develop, and deploy high-quality software solution.

Responsibilities:

Design, develop, and maintain the application.

Write clean, efficient, and reusable code.

Implement new features and functionality based on business requirements.

Participate in system and application architecture discussions.

Create technical designs and specifications for new features or enhancements.

Write and execute unit tests to ensure code quality.

Debug and resolve technical issues and software defects.

Conduct code reviews to ensure adherence to best practices.

Identify and fix vulnerabilities to ensure application integrity.

Working with the product owner to ensure seamless integration of user-facing elements.

Collaborating with DevOps teams for deployment and scaling.

Requirements:

Bachelor’s degree in computer science or information technology, or a related field.

Proven experience as a skilled Full-stack developer. Experience in Insurance domain is appreciated.

Excellent problem-solving and debugging skills.

Strong communication and collaboration abilities to work effectively in a team environment.

Strong experience with Spring Boot 3, Java 17 or newer and Maven.

Skills & Requirements

Angular 18+, GitHub, IntellJ IDEA, Java 11+, Jest, Kubernetes, Maven, Mockito, NDBX/ng-aquila, NGRX, Spring Boot, State Management, Typescript, Playwright, PostgreSQL, Sonar, Swagger, AWS, Camunda, Dynatrace, Jenkins, Kafka, NGXS, Signals, Taly.

Proven work experience as a Database Programmer, Database Developer, or similar role.

Strong proficiency in SQL and hands-on experience with PostgreSQL.

Solid understanding of relational database concepts and principles.

Experience in database design, schema modeling, and optimization.

Familiarity with database administration tasks, such as user management, backup and recovery, and performance tuning.

Ability to write efficient SQL queries, stored procedures, and functions.

Detail-oriented with a focus on data accuracy and integrity.

Familiarity with software development methodologies and programming languages is a plus.

1. Develop, maintain, and enhance robust backend systems using Python3 and frameworks like Django (mandatory), Flask, and FastAPI (good to have).
2. Design, implement, and maintain highly efficient and automated continuous integration and continuous deployment (CI/CD) processes using Jenkins and configuration management with Ansible.
3. Elevate our testing culture by architecting and implementing innovative testing strategies, focusing on both unit and integration testing to ensure exceptional code quality and extensive coverage.
4. Follow peer-to-peer code reviews and cross-team collaboration to build scalable and reliable solutions.
5. Proficiently work with at least one cloud technology, preferably AWS, to deploy and manage applications in the cloud environment.
6. Possess knowledge of Nginx, load balancing, and scalability to optimize system performance and reliability.
7. Good experience working in distributed micro-service architecture and driving them with crucial requirements like request tracing, debugging critical issues, logging, monitoring, and alerting. 
8. Work in containerized environments using Docker and Docker Compose, and have experience with AWS ECS for container orchestration.
9. Prioritize maintainability and reliability in developing and maintaining software systems, pushing the boundaries of what's possible in our product ecosystem.
10. Collaborate effectively within a team, taking initiatives and driving projects forward with minimal micro-management.
11. Pave the way for maintainable and reliable codebases by introducing novel approaches and best practices in software development.

Requirements

1. Bachelor’s/Master’s degree in computer science.
2. Strong teamwork and communication skills, with a proactive approach to project management and task ownership.
3. Proven track record as an innovative Python developer with a focus on product engineering.
4. Visionary mindset to work in an agile environment, participating in sprint planning, stand-ups, and retrospectives.

Benefits

100% Remote

Insurance

• Write well designed, testable, efficient code by using best software development practices
• Create website layout/user interface by using standard HTML/CSS practices
• Integrate data from various back-end services and databases
• Gather and refine specifications and requirements based on technical needs
• Create and maintain software documentation
• Be responsible for maintaining, expanding, and scaling our site
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities
• Cooperate with web designers to match visual design intent

Development Projects

Backlog Create: Work with cross functional teams to breakdown the quarterly objectives into tasks and create backlog in Jira

Groom: Review the backlog regularly for each product / team and keep the items up-to-date and prioritized

Planning: From the backlog create sprint plans for all our products and cross functional teams every two weeks

Estimation: Ensure all the tasks in sprint have assignments, estimates added in Jira and the time spent is recorded

• Ensure all the tasks in sprint have start and end dates - Scheduling, Tracking, Releases
• Work with team to plot the tasks in the sequence as they would be delivered to ensure the planning is realistic
• Attend regular sprint meetings and monitor the progress against the plan o Find out the dependencies and work with cross functional teams to resolve them. 
• Find out the risks, create plans to mitigate them
• Work with cross functional teams to determine the scope of each release o Prepare release plans
• Review the release progress regularly 
• Manage the dependencies and risks

Documentation

• Process Documents : Document the processes that the teams follow and their life-cycle

• Product Documents : Work with cross functional teams to ensure the documentation artifacts are created for each release, reviewed and signed off before the release

Reporting : Weekly Progress Reports o Sprint Reports

Communication

Apart from regularly reporting the project manager need to be able to communicate with teams and management on a day-to-day basis on ongoing product development and release activities to be effective

Customer Projects

• Meet regularly with customers to understand the issues, solution to the use-cases, update implementation schedule and key milestones                                                                                                                   
• Work with customers to plans, schedule and execute the deployment, integration, upgrade, migration activities                                                                                                                                                                                                                                                                                                                 Obtain feedback on product and service performance and take them to management and cross functional teams to ensure they are added to the product backlog                                                                                                                   
• Serve as the primary voice of the customers within Acceldata and advocate on customers’ behalf                                                                                                                   Engage in and coordinate efforts to provide customer support and solutions by leading cross-functional efforts to ensure customer success                                                                                                                   
• Attend periodic business review meetings, as required, to provide progress on specific customer accounts                                                                                                                   Develop and manage improvement strategies for customer success. Hold retrospective reviews after every key milestone, document the outcomes and ensure the actions are implemented                                                                                                                   
• Coordinate with the Site Reliability team to drive value with key accounts
• Prepare periodical reports on customer’s health and report out to management to identify customer experience risks and drive internal change to support continuous customer experience improvement                                                                                                                                                                                            

Knowledge, Skills and Experience:                                                                                                    

• To succeed at this job, you must have 5 - 8 years of experience in managing development projects   
• 3 - 5 years of experience in managing releases /roll out to customers 
• Be Customer Success driven to Have strong leadership and influencing skills 
• Have the ability to track and manage multiple customer programs from inception to implementation o Be able to collect, analyze, present data in support of recommendations 
• Possess the ability to foster working relationships and establish trust across the organization both internally and with customers.

• Experience in defining and architecting future-ready commercial and customer-facing Digital products and platforms and demonstrated digital architecture thought leadership (big picture thinking)
• Should have extensive experience in designing Salesforce applications, solution blueprinting, effort estimation, and creating work plans
• Should have strong experience in hands-on development using out-of-box features and custom development with Apex, Visualforce, JavaScript, and other force.com programming languages including high proficiency in lightning
• Should provide technical expertise in identifying, evaluating, and developing technology solutions including integrations with other enterprise software solutions
• Build and develop web services using REST, SOAP, and other Salesforce APIs to support various integration points with other systems
• Functionally strong in Salesforce Sales Cloud, Service Cloud, CPQ (Configure Price Quote)
• A technically strong and hands-on person willing to code and enthusiastic/ passionate about technical problems in Salesforce.
• Strong exposure to Salesforce Lightning (Lightning Experience, Aura and, LWC) and understands in-depth of Salesforce Lightning Design System.
• Strong exposure to Portals (Partner, Customer) with a varied use of using CMS and Data-Driven Development.
• Understand Lifecycle of Business and Lifecycle Transformation in Salesforce in Manufacturing, Healthcare, Service and, Supply Chain Verticals.
• Could perform System Evaluation in recommending points and consideration for Config vs Code.
• Has performed atleast three End to end Project Transformations in Salesforce using Sales, Service or Community.
• Proactive and willing to learn new technologies with a focus on Very Large Data Volumes and Security.
• Should have Admin, Platform Developer 2 with either salesforce Sales Cloud, Service Cloud or Community Cloud Consultant Certification.
• Voracious and Independent thinker willing to handle Customers/ Stakeholders. Willing to work independently as required.
• Should be aware of Scrum working process and handling large teams (More than 30 Members).
• Strong influencing and communication skills - Ability to present solutions to IT Leadership, business stakeholders, product and development teams in a compelling manner to help them understand why such a solution is required and have the ability to justify the rationale of the particular solution design. Ability to influence in complex situations where stakeholders do not always agree about methods, choices, and strategic direction.
• Experience with developing resource and budget estimates (BOM and staffing)
• Working with global remote teams

Desired Skills:

• Nice to Have Salesforce Architecture Certification in Application Architect or System Architect with exposure to CTA.
• Nice to have a person who understands Salesforce B2B E-commerce, Marketing Cloud, and varying Industry Cloud exposure.
• Strong familiarity with emerging digital frameworks and patterns, Information Security and Data access controls
• Experience of working with platform/package vendors and their solution teams as part of architecting the overall solution.
• Technical acumen and proficiency in Agile and DevOps methodologies, tools, and governance/standards
• Ability to deliver various artifacts as part of the enterprise application architecture, including implementation models, technology matrices, communications diagrams, application use-case diagrams, migration/distribution diagrams, etc.
• Understanding of software development practices like DevOps and CI/CD tool chains (i.e., Jenkins, Spinnaker, Azure DevOps, GitHub) is preferred
•  

• Proficient with Laravel & Codeignitor Framework 
• Have good database structures and algorithm platform
• Knowledge about OPP, MVC, RESTful
• Knowledge about HTML, CSS, JavaScript, AngularJS, ActiveJS, NodeJS, JQuery is an advantage
• Have experiences using GIT
• Use fluently one of relation database administration: Oracle, MySQL