Web Designer

Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.

Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.

Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.

Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.

Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.

Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.

Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.

Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.

Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

We are seeking a highly skilled and experienced MERN (MongoDB, Express.js, React, Node.js) Stack Developer to join our dynamic development team. As a MERN Stack Developer, you will be responsible for designing, developing, and maintaining scalable web applications using the MERN stack framework.

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Expertise in backend programming with Node.js and MongoDB.
• Experience with React.js and redux.
• Material UI and 3rd party libraries.
• Experience with clean code writing practices like avoiding callback hell like promises, async.
• Thorough understanding of Node.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end builds pipelines and tools.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).

Responsibilities:

• Build Node.js APIs using microservices.
• Rewriting backend code with microservices architecture & Unit tests.
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• 
  

If you are a passionate MERN Stack Developer looking for an exciting opportunity to work on challenging projects and be part of a talented team, we would love to hear from you. Please submit your application, including your resume and portfolio, highlighting your relevant experience and projects.

Responsibilities:

• Take on complex problems that span multiple components and teams.

• Independently own one or more multiple modules, which include: requirement analysis, design, development, maintenance & support

• Write extensive, efficient code to address complex modules that handle the interaction between multiple components.

• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions

• Produce architecture with clean interfaces, that are efficient and scalable

• Participate and contribute to architectural discussions

• Solve production issues. Investigate and provide solutions to minimize the business impact due to the outage

• Continuously improve performance metrics of modules you own.

• Collaborate effectively across teams to solve problems, execute and deliver results

Requirements:

• Experience: 3+ years

• A Bachelor's or Master's Degree in Computer Science

• Software engineering and product delivery experience, with a strong background in algorithms

• Experience in architecting & building real-time, large-scale e-commerce applications

• Experience with high-performance websites catering to millions of daily traffic is a plus

• Excellent command over Data Structures and Algorithms

• Experience with web technologies, Go/Java/Python

• Language: GO or Python

• Strong expertise in DS and Algo

• Strong leadership skills - have experience mentoring, building products from scratch or incumbent in design and architecture.

• Have worked in the scaling of the system right from scratch.

• Someone worked in small user base to a large user base and wrote optimized code

• Both HLD and LLD

Pattem digital has opened its door for immediate job Openings For Lead WordPress Developer.

We are watching out for more experienced, motivation and innovation-driven WordPress Developer smeared by sheer delight and excitement to join our fast-growing engineering and development team.

The WordPress Developer would hold the responsibility to design and develop WordPress themes, plugins, and websites.

You would be the voice of many programming languages (HTML5, CSS3, JavaScript and PHP) at Pattem Digital as our WordPress Developer. Being design sensible (Understanding core design principles and industry-oriented practices) is mandatory. They should be able to grapple with all the design, planning, deployment, and development aspects as this would be required for any WordPress Developer Jobs in Bengaluru.

• As a Senior WordPress Developer, you will be taking responsibility to develop high performing, highly scalable, customized themes, and plugin apps for WordPress.
• Attention-to-detail with a marathon experience in coding multiple pixel-perfect responsive layouts using Photoshop, Adobe XD files, or Illustrator.
• Deeper roots in web development technologies.
• Collaborate with project managers, designers, and developers to develop aesthetically appealing, user-friendly, and trendy websites and apps.
• Improve your skill sets and to keep an eye on the cutting edge technologies in web development.
• Bring best practices into the picture and eliminate inefficient practices by leveraging our technical workflows.

• A programming maverick with a minimum of 1-4 years of expert development skills with WordPress, PHP,  jQuery, HTML, CSS, and JavaScript as a Lead WordPress Developer.
• A good grasp over PHP objects and classes with a knack over Advanced Custom Fields
• Proficiency with the CSS preprocessors like SASS and command line for streamlined development (Git, Gulp, etc.)
• Knowledge of interacting with RESTful APIs and formats like JSON and XML
• Experience using JavaScript frameworks or libraries such as React, Angular, etc is a plus
• Ability to code without any bluffs
• Known within their team (and elsewhere) for their problem-solving skillset
• Have a hawk eye for UX design
• Self-motivated individual with a goal-driven personality
• Strong communication skills with an inborn (or developed) talent to demystify complex issues and answer all the questions of your fellow developers, designers and management members in a clear manner

• Amazing workplace and colleagues in the IT corridor of Bangalore
• Competitive salary at par with the best in the industry
• Immense exposure to new technologies