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Software Implementation & Customer Support
Software Implementation & Customer Support
Softlink Global Pvt. Ltd.'s logo

Software Implementation & Customer Support

Varsha Shirgaonkar's profile picture
Posted by Varsha Shirgaonkar
0 - 1 yrs
₹1L - ₹2L / yr
Mumbai, Chennai, Pune
Skills
Software implementation
Customer Support
Technical support
software Support
Enterprise software
We’re looking for Software Implementation and Customer Support (0 - 1 Year Experience) to join our highly efficient SME Software Support team.

Responsibilities
1) Software Implementation and Providing Training to end Users
2) Addressing customers queries / issues
3) Follow-up with Customers and Collecting Feedbacks
4) Maintaining records of activities
5) Visiting customers as and when needed

Desired Candidate Profile

1) 0 - 1 year experience in Software Support (Freshers also preferred)
2) Degree Holders (Preferably BSc-IT, BSc-CS, Bcom)
3) Good verbal & written communication skills

Note: Candidates available to join immediately or at the earliest will be preferred

About Our Company:

Softlink Global is one of the few product-focused IT companies in India. Our globally leading and acclaimed ERP solution is implemented in more than 50 countries with zero customization. Softlink Global operates from its offices situated in Singapore, the USA, and the Philippines. In India, we have a presence in Mumbai, Pune, New Delhi, Chennai, Bangalore,
Kolkata, Ahmedabad, and Hyderabad.

Softlink started in 2005 with a mission to automate the logistics industry and today we take pride in retaining the number one position since inception. When you join our team, you can expect to be challenged to think in new ways and try new things.

To know more, visit https://softlinkglobal.com/">https://softlinkglobal.com/

 

At Softlink:

  • We obsess over user experience and delight
  • We are out there to provide the best logistics and financial technology software applications to small, medium, and large scale businesses
  • We thrive on developing a culture of learning and continuous improvement, both for people and processes
  • We invest in each other's growth
  • We believe in complete transparency, open dialogue, and no hierarchies
  • We make objective and data-driven decisions
  • We believe in taking charge and getting it done
  • We give a damn about our team's well-being and growth within the company
  • We encourage experiments and creativity in Technology
  • We want you to be able to lead your own team or a project once you are ready
  • We want you to see our vision, and become a part of our growth story

We are committed to strengthening equality, diversity, and inclusion at our workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential.


The Perks:

  • An opportunity to feel proud of your work
  • A platform to take up higher responsibilities, growth and career advancement
  • A fun work-life balance
  • An amazing team to work with
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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About Softlink Global Pvt. Ltd.

Founded :
2005
Type
Size
Stage :
Profitable
About

Softlink Global is one of the leading IT product based companies focused on highly dynamic logistics industries across Globe!. Our acclaimed ERP solution is implemented in more than 50 countries with no customization. Softlink Global operates from its offices situated in Singapore, the USA, and the Philippines. In India, we have a presence in Mumbai, New Delhi, Chennai, Bangalore, Kolkata, Ahmedabad, and Hyderabad.


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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
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