Software Engineer

Skills / Tools

• SQL & Python / PySpark
• AWS Services: Glue, Appflow, Redshift - Mandatory
• Data warehousing basics
• Data modelling basics
• 
  

Job Description

• Experience of implementing and delivering data solutions and pipelines on AWS Cloud Platform. Design/ implement, and maintain the data architecture for all AWS data services
• A strong understanding of data modelling, data structures, databases (Redshift), and ETL processes
• Work with stakeholders to identify business needs and requirements for data-related project
• Strong SQL and/or Python or PySpark knowledge
• Creating data models that can be used to extract information from various sources & store it in a usable format
• Optimize data models for performance and efficiency
• Write SQL queries to support data analysis and reporting
• Monitor and troubleshoot data pipelines
• Collaborate with software engineers to design and implement data-driven features 
• Perform root cause analysis on data issues 
• Maintain documentation of the data architecture and ETL processes 
• Identifying opportunities to improve performance by improving database structure or indexing methods 
• Maintaining existing applications by updating existing code or adding new features to meet new requirements 
• Designing and implementing security measures to protect data from unauthorized access or misuse 
• Recommending infrastructure changes to improve capacity or performance 
• Experience in Process industry

Responsibilities includes:

• Design and execute a Data Quality Audit/Assessment
• Design and execute the data quality mappings that will cleanse, de-duplicate, and otherwise prepare the project data.
• Migrate On-prim IDQ to CDQ in data quality migration projects.
• Implement data quality processes including transliteration, parsing, analysis, standardization, and enrichment at point of entry and batch modes; Deploy mappings that will run in a scheduled, batch, or real-time environment.
• Document all mappings, applets, and rules in detail and hand over documentation to the customer.
• Collaborate with various business and technical teams to gather requirements around data quality rules and propose the optimization of these rules if applicable, then design and develop these rules with IDQ.
• As per business requirements, perform thorough data profiling with multiple usage patterns, root cause analysis and data cleansing and develop scorecards utilizing Informatica, Excel and other data quality tools.
• Develop "matching" plans, help determine best matching algorithm, configure identity matching, and analyze duplicates.
• Build complex profiles and scripts to execute and test mappings and workflows to implement data stewardship and exception processing.
• Run data quality specific ETL jobs (address standardization and validation, email cleanups, name cleanup, parsing, etc.) utilizing IDQ and other ETL tools
• Serve as the primary resource to team members and data stewards for training, problem resolution, data profiling etc.
• Analyze and provide data metrics to management in order to help prioritize areas for data quality improvement.
• Participate in improvement of master data management process and support transactional systems and processes.
• Good knowledge of writing shell-scripts to invoke mappings or workflows.
• Good at writing SQL queries and verifying the results.
• Should be familiar in migrating object from IDQ to PowerCenter
• Should be familiar with deploying and validating objects to different environments.
• Good at writing Test scenarios and performing Unit Test and verifying the end results with business requirements.
• Perform both record-level and large-scale manual additions, adjustments, and corrections to continuously ensure overall data quality and integrity.
• Maintain excellent working relationship between internal (team and the whole organization) and external parties (vendors, customers)
• Assist with special projects or ad-hoc reviews as needed.

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

• Understanding of SDLC & OOPs concepts.

• Must have experience with ASP.NET with C#

• Good knowledge of SQL server / POSTGreSQL database

• Basic Knowledge of javascript, JQuery, CSS, HTML5, Bootstrap

• Ability to design Web architecture.

• Ability to bug fixing in existing projects.

• Knowledge of functions, procedure, triggers.

• Ability to write optimized sql query.

• Good knowledge of developing Desktop Application

• Knowledge of WCF, Web Services and file management.

• Knowledge of digital signature is preferred.

• Should be able to work in a team environment.

• Strong in Software Development and Problem Solving Skills.

• Design, Develop and Unit Test software independently.

• Also should be able to understand the existing applications and should be in position to reengineer the codes to latest .Net technologies.

• Freshers: Should have B.Tech background and should have strong in problem solving skills.

PPC Specialist:

Job Responsibilities:

• Perform daily account management on Google Ads, FB ads, Taboola or other search platforms for a variety of projects.

• Provide recommendations and execute strategies for Campaign Structuring, Targeting, Creatives, and other facets of paid search in accordance with goals for Google channels

• Generate weekly and monthly client reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.

• Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals.

• Communication to team and management on project development, timelines, and results.

• Work with leadership to explain and modify strategic plans

• Understand and stay current on industry trends, competitive landscape and internal product development efforts

Skills:

• Should be a tech graduate/MBA with experience in Search Engine Marketing (SEM) and Paid Search (PPC)

Preferably someone with 3-7 years of PPC/ SEM experience

• Are passionate about Search and internet marketing

• Have an outstanding ability to think creatively, and identify and resolve problems

• Have excellent communication and interpersonal skills, with the ability to be personable yet persistent Have the ability to learn new industries and new business types quickly and can apply this knowledge to internet marketing initiatives and achieving client goals

• Have high levels of integrity, autonomy, and self-motivation

Should have handled monthly campaigns of 10lacs and above

• Have excellent analytical, organizational, project management skills including demonstrated ability to think end-to-end, and manage multiple projects simultaneously AdWords / Facebook certification is a plus.

And if you’re excited about:

• Being a part of the company doing something really amazing & redefining stuff.

• Making a splash in a the exciting Real estate industry, Learning & Growing far beyond your current horizon •

Competitive Compensation with the usual benefits

• A place full of like-minded & smart folks

• A start-up culture that you’d cherish forever in your work life Then, we would love to have a chat with you

• Responding to customers in a timely manner
• Monitoring, tracking and reporting on feedback and online reviews
• Organizing and managing events to boost brand awareness
• Managing customer queries and grievances via call, email, and/or other mediums such as Zoko (WhatsApp integration platform)
• Gathering, analyzing and reporting customer satisfaction and feedback to management
• Proactively reaching out to consumers who have given positive feedback but not ordered offering discount codes/incentives to induce the purchase
• Building a community on WhatsApp/ telegram/ FB/ other consumers who are willing to be part of such a group
• Liaising with micro and macro influencers to generate clutter-breaking content for the brand - reels, stories, posts, etc
• Liaising with the PR team to build the brand and increasing awareness using brand evangelists
• Co-ordinating with the brand ambassador team once we get one on board
• Liaising and co-ordinating with agencies as part of the regular branding and marketing initiatives
• Building relationships with customers, industry professionals and journalists
• Staying up-to-date with digital technology trends

Desired Candidate Profile

• Ability to identify issues in the existing system and processes and come up with innovative solutions
• A heavy focus on details
• Strong people connection
• Ability to understand customer concerns with high empathy, and get to resolution with a win-win situation for both the customer and the company
• Ability to build long term relationships with potential customers
• Entrepreneurial ownership    

Duties and Responsibilities

- Guide team development efforts towards successful project delivery.

- Provide technical leadership to teammates through coaching and mentorship.

- Maintain high standards of software quality within the team by establishing good practices and habits.

- Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.

- Design, develop, and unit test applications in accordance with established standards.

- Participate in peer-reviews of solution designs and related code.

- Develop, refine, and tune integrations between applications.

- Analyze and resolve technical and application problems.

- Adhere to high-quality development principles while delivering solutions on-time and on-budget.

- Research and evaluate a variety of software products.

- Provide third-level support to business users.

- Research and evaluate a variety of software products.

Desired Skills & Experience

1. Must have 2-5 years of experience in independently creating web applications as well as in managing teams.

2. Must be familiar with all the latest technologies in both front-end as well as back-end development.

3. Must have experience with: Angular, Postgresql etc.

4. Experience with Ruby on Rails, Graphql is a bonus.