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- A minimum of 1-3 years in copywriting in a creative agency, preferably in the fintech or cryptocurrency industry.
- Exceptional writing, editing, and proofreading skills. Attention to detail is a must.
- Strong understanding of social media platforms and content creation.
- Ability to write compelling and persuasive copy that drives engagement and sales.
- Experience with email marketing platforms and CRM tools.
- Creative thinking and ability to generate innovative ideas.
- Excellent time management skills and ability to meet deadlines.
- Strong communication and collaboration skills.
Responsibilities:
- Collaborate with developers, designers, product managers, marketers, subject matter experts and other influencers to obtain an in-depth understanding of the product and the documentation requirements
- Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation
- Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments
- Execute the Content Calendar by building and delivering on the roadmap set by the management
- Work closely with the creative teams to represent the content in the most suitable visual format
- Suggest ways to further improve the quality of the documentation
Requirements:
- Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication
- 0 to 2 years of experience in technical content writing
- Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content
- Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers
- Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics
- Ability to identify issues, challenges, and gaps associated with the content
- Ability to understand briefs and translate briefs into high-quality product collaterals
- Passion for technology, communication and strong understanding of the industry and organization’s mission
- Basic understanding of web technologies and programming languages to publish viral tech blogs
- Excellent command over written and verbal communication
- Adept at Multitasking, creative thinking and working independently
As a Senior Technical Writer, you will produce high-quality documentation that
contributes to overall success of our products. You will join a team of talented tech
writers who work collaboratively with developers, quality engineers, product
managers, and usability experts to make our products easier to use. You get to work
with some of the best minds in the industry at a place where opportunity lurks
everywhere and in everything.
Responsibilities
Your responsibilities are as follows.
• Work with internal teams to obtain an in-depth understanding of the product
and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is
appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create tutorials to help end-users use a variety of applications
• Analyse existing and potential content, focusing on reuse and single-sourcing
opportunities
• Create and maintain the information architecture
Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing
company. Some qualifications that we think would help you thrive in this role are:
• Minimum 3 Years of experience in technical content writing
• Knowledge of IT services, Mobile Platforms and Mobility Solutions
• Proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily
understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of Microsoft Office
• Basic familiarity with the SDLC and software development
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Exceptional and proven written communication and organization skills
• Flexibility and willingness to take on new responsibilities
• Ability to work independently on projects with little supervision
• Excellent time management
• Effective communicator
• Team player
YOUR ‘OKR’ SUMMARY
OKR means Objective and Key Results.
As a Content Writer at Coredge, you need to write B2B focused and technical whitepapers, briefs, articles, web
content, data sheets and product documentations to promote our high stable products and solutions. Utilize
industry best practices and familiarity with the organization's mission to inspire ideas and content.
What you will do?
- Research industry-related topics (combining online sources, interviews and studies) & produce technical
content
- Work along with product architects and engineers to product technical content.
- Write articles, whitepapers, technical briefs, data sheets to promote our products and solutions
- Develop and maintain product documentations
- Submit work to technical managers for input and approval
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Handle Company internal and external newsletter
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images and tone)
- Write and Update website content as needed
- ADDON - Manage WordPress website and keep in up to date with latest happenings. Monitor and analyze
the performance of key performance indicators (KPIs) to offer suggestions for improvement
Additional Skills:
- Proven work experience as a Technical Content Writer, Copywriter or similar role
- Portfolio of published articles
- Knowledge of SEO, basic digital marketing
- Should have intermediate knowledge of WordPress. Should be hand-on with all part of WordPress
- Experience doing research using multiple sources
- Familiarity with web publications
- Excellent writing and editing skills in English
- Ability to meet deadlines
- BSc in Marketing, English, Journalism or related field. Technical or engineering education is addon.
Additional Advantage:
- Deep understanding of technology and passionate about what you do.
- Background in designing high performant scalable software systems with strong focus to optimize
hardware cost.
- Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and
influence within a dynamic environment.
- Strong commitment to get the most performance out of a system being worked on.
- Prior development of a large software project using service-oriented architecture operating with real
time constraints.
What's In It for You?
- You will get a chance to understand and write about cloud-native and hyper-scale products.
- You will be working with industry leaders in cloud.
- You can expect a steep learning curve.
Benefits & Perks:
- Competitive Salary
- Health Insurance
- Open Learning - 100% Reimbursement for online technical courses.
- Fast Growth - opportunities to grow quickly and surely
- Creative Freedom + Flat hierarchy
- Sponsorship to all those employees who represent company in events and meet ups.
- Flexible working hours
- 5 days week
- Hybrid Working model (Office and WFH)
Our Hiring Process:
Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)
- Initial Resume screening call with our Recruiting team
- Next, candidates will be invited to solve thought exercises.
- Next, candidates will be invited for first technical interview
- Next, candidates will be invited for final technical interview
- Finally, candidates will be invited for Culture Plus interview with HR
- Candidates may be asked to interview with the Leadership team
- Successful candidates will subsequently be made an offer via email
As always, the interviews and screening call will be conducted via a mix of telephonic and video call.
So, if you are looking at an opportunity to really make a difference- make it with us...
Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other
characteristic protected by applicable central, state or local laws.
- Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
- Communicate with product designers and developers to understand product details and documentation requirements.
- Gather and analyze technical and product information to document new or changing product functionality.
- Produce high-quality documentation that is appropriate for its intended audience
- Create video tutorials, help manuals to help end-users use applications
- Write easy-to-understand user interface text, online help, and guides
- Good command over the English language
- Excellent skills in content presentation
- Hardworking & Committed
- Self-Learner
Our client is a Cloud Solutions startup that helps businesses manage their sales processes and clients well. It is a registered Salesforce partner and has been providing customised products and services to various companies for several years. Their serve clients from various sectors like Finance, Healthcare, Education and even NGOs.
Their team consists of certified salesforce developers, consultants and mobile application developers, having a combined experience of over 50 Man years and over 100 projects. Founded by an ex-Infosys employee, they are a team of dynamic developers who are pioneers in Cloud Computing and their projects have been successfully set up and run in India and North America.
- Providing Development, customisation, configuration and integration of products and services
- Upgrading the knowledge with each release and follow best industry practices and standards while providing the IT solution.
- Performing Software Unit test before delivering it to the users.
- Communicating with customer to confirm requirements and for integration testing
- Investigating existing Salesforce build to identify any additional external data requirements to fulfill the introduction of new data elements and associated processing.
- Helping with integration data mapping
- Creating functional transformations for inbound and outbound data flows
What you need to have:
- B.tech, M.tech,Msc.IT,Bsc.IT, BCA, MCA, PGDCA
- Salesforce Developer, Admin and Sales or Service Cloud Certification is a must.
- Salesforce Advanced Administrator certification.
- Good understanding of Salesforce governor limits and integration patterns.
- Strong and proven experience inSalesforce.com application development (Apex, Visual force, Salesforce Lightning and Web Services Integration).
- Strong experience of Java script framework (e.g. react JS, angular JS, etc.).
- Strong and proven experience of integration in Salesforce.
- Experience of working with sales, service and community clouds.
- Proficient skills using Salesforce Application Development, Salesforce Reporting and Analytics.
- Salesforce Experience proficiency with the Salesforce platform along with the general software development expertise
Description
- Plan, coordinate, and execute projects to deliver accurate, effective, and timely information solutions that empower readers and solve business problems.
- Design, write, and edit technical content for a variety of audiences, with an emphasis on usability, effectiveness, maintainability, and reusability.
- Understand and use authoring systems, content management tools, databases, social media (wikis and other collaboration systems,microblogs, etc.), and SEO to develop systems that collect, organize, and publish findable, useful information.
- Employ authoring tools to produce professional documentation from a single source for a variety of media and devices including mobile platforms, online help, electronic publications, and PDF.
- Contribute to the development and achievement of organizational goals and objectives.
- Represent the team and the Cytel organization on project assignments and when working with clients.
- Lead efforts to assess, research, analyze, organize, design, develop, and maintain information products, processes, and systems.
Required Skills and Experience
- Demonstrated strong writing and editing skills and ability to plan and execute content delivery projects.
- Ability to collaborate with teams across all parts and levels of the organization including product development, IT, product management,compliance, services, customer support, marketing, training, and senior management.
- Flexibility to change directions and tasks when necessary to accommodate shifting priorities.
- Excellent planning, scheduling, communication, and interpersonal skills.
- Experience working with content management and single-sourcing authoring platforms.
- Familiarity and comfort with source code mgmt. and document mgmt., and with 'DevOps' concepts and systems.
- Two+ years of experience planning and producing technical documentation for online delivery.
Helpful Skills and Experience
- Experience with authoring platforms, Atlassian and Microsoft collaboration tools, and MS Word.
- Proven experience documenting complex healthcare, biostatistics, or clinical trial mgmt. concepts.
- Experience with LaTeX mark-up and related systems, and with MathML and constructing complex equations for print and online presentation.
- Experience with GxP compliance concepts and processes.
- Knowledge of 'industrial-strength' software product development tools and roles, and experience with software development
- methodologies in a large-company environment.
- Knowledge of basic principles and components of user experience (UX) design.
- Exposure to concepts and tools relating to continuous integration/continuous deployment.
- Understanding of basic coding concepts, and ability to read and edit CSS3, HTML5, and SQL. Experience with R programming is very desirable.
Education
- College degree in biostatistics, software engineering, computer science, technical communications, journalism, or related field, or equivalent experience is desirable.