Python
Data AnalyticsAbout Us
Punchh is the leader in customer loyalty, offer management, and AI solutions for offline and omni-channel merchants including restaurants, convenience stores, and retailers. Punchh brings the power of online to physical brands by delivering omni-channel experiences and personalization across the entire customer journey--from acquisition through loyalty and growth--to drive same store sales and customer lifetime value. Punchh uses best-in-class integrations to POS and other in-store systems such as WiFi, to deliver real-time SKU-level transaction visibility and offer provisioning for physical stores.
Punchh is growing exponentially, serves 200+ brands that encompass 91K+ stores globally. Punchh’s customers include the top convenience stores such as Casey’s General Stores, 25+ of the top 100 restaurant brands such as Papa John's, Little Caesars, Denny’s, Focus Brands (5 of 7 brands), and Yum! Brands (KFC, Pizza Hut, and Taco Bell), and retailers. For a multi-billion $ brand with 6K+ stores, Punchh drove a 3% lift in same-store sales within the first year. Punchh is powering loyalty programs for 135+ million consumers.
Punchh has raised $70 million from premier Silicon Valley investors including Sapphire Ventures and Adam Street Partners, has a seasoned leadership team with extensive experience in digital, marketing, CRM, and AI technologies as well as deep restaurant and retail industry expertise.
About the Role:
Punchh Tech India Pvt. is looking for a Senior Data Analyst – Business Insights to join our team. If you're excited to be part of a winning team, Punchh is a great place to grow your career.
This position is responsible for discovering the important trends among the complex data generated on Punchh platform, that have high business impact (influencing product features and roadmap). Creating hypotheses around these trends, validate them with statistical significance and make recommendations
Reporting to: Director, Analytics
Job Location: Jaipur
Experience Required: 4-6 years
What You’ll Do
- Take ownership of custom data analysis projects/requests and work closely with end users (both internal and external clients) to deliver the results
- Identify successful implementation/utilization of product features and contribute to the best-practices playbook for client facing teams (Customer Success)
- Strive towards building mini business intelligence products that add value to the client base
- Represent the company’s expertise in advanced analytics in a variety of media outlets such as client interactions, conferences, blogs, and interviews.
What You’ll Need
- Masters in business/behavioral economics/statistics with a strong interest in marketing technology
- Proven track record of at least 5 years uncovering business insights, especially related to Behavioral Economics and adding value to businesses
- Proficient in using the proper statistical and econometric approaches to establish the presence and strength of trends in data. Strong statistical knowledge is mandatory.
- Extensive prior exposure in causal inference studies, based on both longitudinal and latitudinal data.
- Excellent experience using Python (or R) to analyze data from extremely large or complex data sets
- Exceptional data querying skills (Snowflake/Redshift, Spark, Presto/Athena, to name a few)
- Ability to effectively articulate complex ideas in simple and effective presentations to diverse groups of stakeholders.
- Experience working with a visualization tool (preferably, but not restricted to Tableau)
- Domain expertise: extensive exposure to retail business, restaurant business or worked on loyalty programs and promotion/campaign effectiveness
- Should be self-organized and be able to proactively identify problems and propose solutions
- Gels well within and across teams, work with stakeholders from various functions such as Product, Customer Success, Implementations among others
- As the stakeholders on business side are based out of US, should be flexible to schedule meetings convenient to the West Coast timings
- Effective in working autonomously to get things done and taking the initiatives to anticipate needs of executive leadership
- Able and willing to relocate to Jaipur post pandemic.
Benefits:
- Medical Coverage, to keep you and your family healthy.
- Compensation that stacks up with other tech companies in your area.
- Paid vacation days and holidays to rest and relax.
- Healthy lunch provided daily to fuel you through your work.
- Opportunities for career growth and training support, including fun team building events.
- Flexibility and a comfortable work environment for you to feel your best.
Shubham Vishwakarma
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MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).
iOS App Development
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NodeJS (Node.js)
React.jsAbout Intro
Intro is a dating app where LGBTQ South Asians find love. Built by Queer Desis in New York for the 100 million queer South Asians around the globe who deserve a space of their own. Our mission: help 1 million Queer Desis find love by the end of 2026. We’re creating a safer, more intentional, and community-driven dating experience — one that celebrates identity, culture, and connection.
The Role
We’re looking for a Founding Full-Stack Engineer who thrives in 0→1 environments. You’ll take ownership of architecture, design, and execution across backend, web, and mobile (iOS/Android) — helping shape both the product and the culture of the company.
You’ll be joining at the earliest stage — working directly with the founding team on everything from feature development to infrastructure decisions and product strategy.
Responsibilities
- Architect and build scalable backend systems (APIs, data models, authentication, messaging, matching).
- Lead development across web and mobile clients (React, React Native, Swift/Kotlin).
- Collaborate on product design and iterate quickly on user feedback.
- Set up CI/CD, testing, and monitoring pipelines.
- Help define the tech culture, best practices, and early engineering team standards.
- Contribute to early hiring and mentorship as we grow.
You Might Be a Great Fit If You
- Care deeply about building for LGBTQ and South Asian communities.
- Are motivated by impact and ownership, not just code.
- Thrive in ambiguity and love solving real user problems fast.
- Want to help define the technical and cultural DNA of a mission-driven company.
Interview Process
- AI Screen – Initial automated technical and culture-fit assessment.
- Web Challenge – Build a small feature for the web app to demonstrate frontend and full-stack skills.
- iOS Challenge – Build a small feature for the iOS app to showcase mobile development and design sense.
- Android Challenge – Build a small feature for the Android app to highlight cross-platform depth.
- Founder Chat – Meet with the Founder to discuss vision, values, and long-term fit.
What We Offer
- Competitive salary.
- Full-time (40 hours/week) with flexible hours.
- Opportunity to shape a product with global cultural impact.
- Work directly with the founding team building something that truly matters.
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We are looking for a self-starter who can join a fast-paced startup environment in order to design and build a scalable cloud-based product. You’ll be part of a cross functional team that’s responsible for the full product development life cycle, from conception to deployment.
Key Responsibilities: -
Work with the development team to design & build new features using Node JS along with enhancing the existing platform. - Develop, test and optimize code for performance, maintainability and standards. - Participate in code reviews and make recommendations. - Use CI/CD techniques to ensure clean working environments and agile deployments. - Debug and troubleshoot cloud-based applications. - Follow Agile development techniques, participate in daily calls and assist product owners in story grooming.
Skill set: -
3+ years of product development experience. - Strong problem-solving and analytical skills. - Strong programming experience in Node JS/Java/Python. - Experience with React JS. - Experience in building cloud-based applications on AWS. - Experience with NoSQL data stores, preferably Dynamo DB. - Experience with any CI / CD tool.
Good to have: - Experience in GraphQ
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Srijan is hiring for the position of Senior JavaScript Developer (React & Node)
with a remote working option.
Skills Required:
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Minimum 3-5 years of experience as a Front-end Developer
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Possess Responsive/Mobile Design Skills
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Knowledge of Cross-Browser Development
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Knowledge of JavaScript frameworks like NodeJS, ReactJS etc.
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Worked on Front End Frameworks like Bootstrap
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Worked on markup languages like HTML, HTML5
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Worked on JavaScript, CSS, and jQuery
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Excellent knowledge of browser troubleshooting and debugging practices and techniques
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Knowledge of some SEO principles
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Knowledge of graphics software such as Adobe Suite, Photoshop, etc.
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Sense of ownership and pride in your performance and its impact on the company’s success
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Critical thinker and problem-solving skills
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Team player
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Good time-management skills
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Good interpersonal and communication skills
JavaJavascriptRequirements -
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2+ years of relevant work experience as a Developer or SDET
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Fluency in Java and Javascript test Automation
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Comprehensive knowledge of unit, integration and functional testing
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Experience working with tools such as Cypress
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Hands-on experience in writing API automation scripts and unit test scripts
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Experience in independently building test automation frameworks for Web and Mobile
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Good knowledge of databases and querying language
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Experience of working “AGILE + DevOps” process management methodology
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Exposure to Continuous Integration Process Tools like Jenkins/CircleCI
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Understanding of REST services and proficiency with REST tools and libraries
(Restassured and Postman)
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Team Player
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Good Verbal and Written communication skills
Good to Have -Familiar with Startup culture and work expectations
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a HRBP+ TA Manager, you will be responsible for managing various HR activities for a few lines of business including talent acquisition and growth.
What you will do:
- Recruiting candidates by understanding the requirements across business units, sourcing, screening, shortlisting, interviewing candidates, and closing the requirements on time
- Handling various activities involved in the entire talent acquisition cycle and ensuring that the recruitment needs of the company are handled smoothly and in a timely manner
- Being responsible for particular business/operational function employees and thus managing and contributing towards various HR activities, including but not limited to, recruiting, onboarding, talent management, employee engagement, performance management system, retention of employees, etc
- Understanding and handling various employee grievances in a timely manner
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- Partnering with business managers/ leaders and thus contributing towards talent acquisition & HR policies, strategies, talent development, and various internal processes
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Desired Candidate Profile
What you need to have:- Graduation is a must. A Master's in HR is preferred
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- Mapping micromarkets to identify potential salons for signing up in the Ekanek's Salon Partnership Program
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- Ensuring pre-work for launching program is on track
- Monitoring salon performance in the program
- Maintaining meaningful relationships with existing clients to ensure they are retained
- Escalating and resolving salon issues with customer experience team
- Identifying new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
- Attending networking activities to research and connect with prospective clients.
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C++
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Job Title: Sales Development Representative
Location: India –Noida, Bengaluru, Remote
Shift: Global (Territory Specific)
Job Function: Sales
Employment Type: Full Time
Company:
SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” industry focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings.
About the Role
SaaS Labs is looking for an enthusiastic Sales Development Representative to join its Sales Development team. You will play a key role in driving new business by qualifying inbound leads and supporting various marketing-led campaigns.
You will report to the Sales Lead, however, feedback and coordination of resources with the sales and direct marketing teams are vital to success in this area. You will also provide support to the sales and the marketing teams as needed.
Responsibilities
- Qualify and develop inbound sales leads
- Respond to product queries on the chat channel
- Schedule demos between AEs and qualified prospects
- Run email campaigns to generate new sales prospects
- Drive attendance for marketing-led campaigns and events
- Cold calling efforts may be required to execute specific outbound campaigns
- Complete accurate tracking of communication with current and potential customers in the CRM
Basic Qualifications
- 1-2years’ experience in Lead Generation or Inside Sales at a SAAS company
- Bachelor’s Degree required
- Fluency in English
Preferred Skillsets
- Experience working with SalesForce.com or any other CRM
- Phone and interpersonal communication skills as well as organizational skills
- Experience working in global markets (US, UK & EMEA, ANZ & APAC) is a plus
- Experience with cold calling is a plus
Follow CutshortShubham Vishwakarma
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