About Us
Punchh is the leader in customer loyalty, offer management, and AI solutions for offline and omni-channel merchants including restaurants, convenience stores, and retailers. Punchh brings the power of online to physical brands by delivering omni-channel experiences and personalization across the entire customer journey--from acquisition through loyalty and growth--to drive same store sales and customer lifetime value. Punchh uses best-in-class integrations to POS and other in-store systems such as WiFi, to deliver real-time SKU-level transaction visibility and offer provisioning for physical stores.
Punchh is growing exponentially, serves 200+ brands that encompass 91K+ stores globally. Punchh’s customers include the top convenience stores such as Casey’s General Stores, 25+ of the top 100 restaurant brands such as Papa John's, Little Caesars, Denny’s, Focus Brands (5 of 7 brands), and Yum! Brands (KFC, Pizza Hut, and Taco Bell), and retailers. For a multi-billion $ brand with 6K+ stores, Punchh drove a 3% lift in same-store sales within the first year. Punchh is powering loyalty programs for 135+ million consumers.
Punchh has raised $70 million from premier Silicon Valley investors including Sapphire Ventures and Adam Street Partners, has a seasoned leadership team with extensive experience in digital, marketing, CRM, and AI technologies as well as deep restaurant and retail industry expertise.
About the Role:
Punchh Tech India Pvt. is looking for a Senior Data Analyst – Business Insights to join our team. If you're excited to be part of a winning team, Punchh is a great place to grow your career.
This position is responsible for discovering the important trends among the complex data generated on Punchh platform, that have high business impact (influencing product features and roadmap). Creating hypotheses around these trends, validate them with statistical significance and make recommendations
Reporting to: Director, Analytics
Job Location: Jaipur
Experience Required: 4-6 years
What You’ll Do
- Take ownership of custom data analysis projects/requests and work closely with end users (both internal and external clients) to deliver the results
- Identify successful implementation/utilization of product features and contribute to the best-practices playbook for client facing teams (Customer Success)
- Strive towards building mini business intelligence products that add value to the client base
- Represent the company’s expertise in advanced analytics in a variety of media outlets such as client interactions, conferences, blogs, and interviews.
What You’ll Need
- Masters in business/behavioral economics/statistics with a strong interest in marketing technology
- Proven track record of at least 5 years uncovering business insights, especially related to Behavioral Economics and adding value to businesses
- Proficient in using the proper statistical and econometric approaches to establish the presence and strength of trends in data. Strong statistical knowledge is mandatory.
- Extensive prior exposure in causal inference studies, based on both longitudinal and latitudinal data.
- Excellent experience using Python (or R) to analyze data from extremely large or complex data sets
- Exceptional data querying skills (Snowflake/Redshift, Spark, Presto/Athena, to name a few)
- Ability to effectively articulate complex ideas in simple and effective presentations to diverse groups of stakeholders.
- Experience working with a visualization tool (preferably, but not restricted to Tableau)
- Domain expertise: extensive exposure to retail business, restaurant business or worked on loyalty programs and promotion/campaign effectiveness
- Should be self-organized and be able to proactively identify problems and propose solutions
- Gels well within and across teams, work with stakeholders from various functions such as Product, Customer Success, Implementations among others
- As the stakeholders on business side are based out of US, should be flexible to schedule meetings convenient to the West Coast timings
- Effective in working autonomously to get things done and taking the initiatives to anticipate needs of executive leadership
- Able and willing to relocate to Jaipur post pandemic.
Benefits:
- Medical Coverage, to keep you and your family healthy.
- Compensation that stacks up with other tech companies in your area.
- Paid vacation days and holidays to rest and relax.
- Healthy lunch provided daily to fuel you through your work.
- Opportunities for career growth and training support, including fun team building events.
- Flexibility and a comfortable work environment for you to feel your best.
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